21casino india review
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21casino India Review

4/5

21Casino is a good online casino site for new and seasoned gamblers. We rated the site 4 out of 5 stars in our review as they are localized for Indian players, accepting Indian Rupees and several convenient payment methods (UPI), which makes it worth a try! You can trust 21casino!

Welcome Bonus
18+ | Please Play Responsibly | Terms & Conditions apply.
  • UPI logo
  • Visa logo
  • MasterCard logo
  • Neteller logo
Accept players from India India Flag
Vishal Sharma
Expert: Vishal Sharma Fact Reviewer & Journalist
Experience: Sports content writer, Editor & Live show host
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What is good?

  • 21 Casino has a massive library of games that offers players enough options.
  • There is a 21casino mobile smartphone app for both Android and iOS users (21casino apk).
  • The site offers Indian players convenient payment methods and accepts INR.
  • 21 Casino offers attractive welcome bonuses to new players.
  • The website interface is easy to navigate on a desktop and mobile.

What is bad?

  • The registration process appears to have some technical hiccups.
  • There isn't a FAQ section on the site.
  • 21 Casino doesn't offer enough customer support options.

FAQ

Yes, since there's a grey area surrounding online casinos in India, providers based outside India are legal to operate within the country's borders.

Can I play using Indian Rupees on 21 Casino?

Yes, there is an option for players to select India as their home country, and the site translates all the data into INR.

Is the site 21casino.com/in translated to Hindi?

No, unfortunately, the site is only available in English.

Will I get a welcome bonus when signing up?

Yes, 21 Casino offers new players a reward for signing up that we'll go into detail later in the review.

Is 21casino legit?

Yes, they are operated by the very trustworthy parent company: White Hat Gaming which has been around since 2015.

21 Casino Review Details - How the Test Was Conducted

21 Casino is an online platform that White Hat Gaming Limited has operated since 2015. During its existence, the site has gained popularity as on of the most popular online casinos in India, which is why we decided to send in our gambling expert to review the site.

We took the information supplied in this review from our last visit in January 2022. You can rest assured that we put 21 Casino to the test using the eight sections that we typically judge an online casino.

We'll go through each section in detail and provide a rating. At the end of our 21casino reviews, we'll give the site an overall rating, and you can determine if the platform and 21casino sportsbook is suitable for you.

21 Casino Trustworthiness Rating

Since it's been operating for seven years, it's safe to say that 21 Casino is legitimate and trustworthy. You can be sure that your data and money are safe with the site since they have the latest SSL encryption technology that you'd commonly find in banks and online stores.

As a result, the 21Casino India Review results in a 5 out of 5 for trustworthiness.

Is 21 Casino Licensed and Certified in India?

No, but 21casino has licenses to operate from the Malta Gaming Authority and the UK Gambling Commission. As a result, they're allowed to function within the country as long as it's not a land-based casino.

When Was 21 Casino India Launched?

This online casino has been around since 2015, making it one of the older players in the game.

Does 21 Casino Have a Good Reputation?

Yes, generally, there hasn't been negativity around the brand from customers in India or other parts of the world where the casino operates. For the moment, 21 Casino enjoys a positive reputation amongst its players.

With its vast selection of games, 21 Casino proves to be a popular site, especially since it offers various payment methods that are convenient for Indian players.

Is 21 Casino a Listed Company?

There's no evidence to suggest that the stock exchange has the company listed.

Brands Associated With 21 Casino

Currently, there aren't any other brands linked to 21 Casino.

21 Casino's Responsible Gaming Policies

Just like other online casinos that possess the proper licenses, 21 Casino supports responsible gambling. The site provides entertainment for gamblers, but the moment it starts to become a problem, there are avenues to pursue that can assist.

Setting limits is one of the tools that 21 Casino offers, including deposit and time limits. Additionally, they offer an hourly reality check to keep track of time gambling. You can also take a break ranging from 24 hours to six weeks.

If none of these tools help, 21 Casino suggest using outside help in the form of Gambling Therapy, Gamblock, and Gamcare.

21 Casino Creating an Account Rating

Usually, the registration process for online casinos is smooth. However, 21 Casino seems to have some technical difficulties in the middle of this process that can be frustrating. For this reason, we rated the site 3 out of 5.

Information You'll Need to Sign Up

Signing up for a 21 Casino account requires:

  • Personal Details
  • ID Number
  • Mobile Phone Number
  • Email Address
  • Username
  • Country
  • State
  • Password

How Easy Is It to Create an Account?

Unfortunately, the primary sign up form requests an ID, DL, or UDI, which simply means your unique Indian ID (Aadhaar) number. When you submit the information, it frustratingly returns the same form.

Customer support suggests closing the form window and opening it in a new tab. You would then receive an activation email that you must click on before logging into your 21Casino app account.

How 21 Casino Verifies Your Documents

All online casinos use a third party to verify your details. You will be required to submit copies of your ID, bank details, and proof of residence to 21Casino casino.

How Quickly Can I Start Playing With Real Cash?

After the registration process and verifying your account through the email you receive, you can make a deposit and start enjoying the games on 21Casino.

21 Casino Withdrawals and Deposits Rating

21 Casino offers all the convenient payment methods that Indian gamblers are familiar with which, is a huge feather in their cap. However, we didn't notice any information about the minimum withdrawal amount.

Additionally, PayTM wasn't one of the payment methods listed by 21 Casino app. As a result, we rated it 4 out of 5.

Deposit Methods

Depositing funds into your account is easy and can be done in any of the following ways.

Deposit method Processing time Minimum deposit Maximum deposit
UPIInstant₹500-
PayTMInstant₹500-
VisaInstant₹500-
MasterCardInstant₹500-
NetellerInstant₹500-
SkrillInstant₹500-
PhonePeInstant₹500-
MuchBetterInstant₹500-
Google PayInstant₹500-

 

How to Withdraw Your Earnings

Whatever method you select for depositing, you must use for withdrawals. These are the methods available.

Withdrawal method Processing time Minimum withdrawal Maximum withdrawal
UPI1-3 days--
Visa1-3 days--
MasterCard1-3 days--
Neteller1-3 days--
Skrill1-3 days--

Do I Need to Provide Any Documents to Withdraw Earnings?

Yes, this request is to verify your account and profile, which usually requires copies of your proof of address, identity document, and bank statement. 

21 Casino Bonuses & Campaigns Rating

While there's not much to write home about in terms of promotions for existing players, new players will enjoy a decent welcome bonus. If the site is going to compete with other popular online casinos, it needs to offer more on the bonus front.

We rated the site 3 out of 5 for the 21casino bonus code section.

Introducing Bonuses

New players who are depositing money for the first time can enjoy the deposit match of up to 121% up to the value of INR 30,000. The wagering requirement isn't high, but you aren't allowed to withdraw your cash while the bonus is still active with this 21casino promotion.

You should also know that deposits via Skrill and Neteller don't qualify for this bonus. Bear in mind that the minimum deposit for the bonus is INR 1,000, and you aren't allowed to bet more than a maximum of INR 500 as your winnings could be confiscated.

Current 21 Casino Campaigns

The casino has a Royal Loyalty programme that allows you to build up loyalty points as you gamble. You can redeem the points as you wish, with 200 points fetching you INR 1.

21 Casino Game & Products Rating

This section is where 21Casino excels. The site features a host of games ranging from tables to slots, making it an attractive prospect.

We've noticed the number of software gaming suppliers they have appointed to deliver all types of games which earns 21Casino a 5 out of 5.

Which Games Can I Play at 21 Casino?

You can play live casino games that include game shows where you can make money alongside hundreds of slots and progressive jackpot slots. There are a host of table games with variations of popular casino games.

Indian players will enjoy the fact that it has Teen Patti and Andar Bahar.

From Where Does 21 Casino Source Its Games?

This casino outdoes other platforms by recruiting 101 different software providers, such as NetEnt, Betsoft, Elk Studios, NextGen, Leander Games, 2by2 Gaming, Blueprint Gaming, Quickspin, Genesis Gaming, Ezugi, 1×2 Gaming, Thunderkick, Aristocrat, Amaya and Lightning Box.

21 Casino Usability Rating

The site is clean and compatible with mobile devices, which is excellent for people who want to gamble wherever they are. As a result, we rated 21Casino 5 out of 5.

21 Casino – Compatible Devices

You can access the site using your browser on a desktop, laptop, tablet, or smartphone. Furthermore, there are apps for Android and iOS users.

What We Think About the Feel of 21 Casino

The site's interface is straightforward. It's easy to use and navigate through the gaming categories.

Updates, Releases and Improvements to the Product

Since 21Casino Has been in the market for seven years, it's expected that it would make upgrades to the platform along the way. The site that came on the scene in 2015 is vastly different from the present product.

21 Casino Customer Support Rating

We feel that 21Casino severely lacks in delivering enough customer support channels for players. As a result, we can only rate them 3 out of 5 for handling in 21casino complaints.

How Can I Reach Out to 21Casino?

Currently, you can only contact customer support via

21 Casino Features & Uniqueness Rating

The fact that the site offers heaps of different games earns 21casino a superb 5 for this section.

How Is 21 Casino Different to Other Online Casino Sites?

The sheer number of providers that the site has delivering different gaming experiences sets it apart from other online casinos in India. Other than the catalogue of games, there's not much to separate other platforms from this one.

For What Type of Player Is 21 Casino Best Suited?

You'd enjoy 21 Casino if you:

  • Are a new player who enjoys welcome bonuses.
  • Enjoy a wide selection of games.
  • Prefer using Indian Rupees and popular payment methods from the country.

21 Casino – Our Verdict

21 Casino is a reliable casino that has several positives going for it at the moment. They would have to improve certain aspects to become a major brand for Indian players, but it's worth signing up for an account.

What We Love About 21 Casino

There are a few things that 21 Casino does right. These are:

  • Offering players a huge selection of tables, slots, and live casino games.
  • The simplistic design of the site and the easy-to-use interface.

Drawbacks - How 21 Casino Could Improve

These are the things that the casino must work on to offer a better product.

  • Introduce more customer support options such as a telephone number or social media.
  • Offer some incentives to existing players apart from the loyalty program.

Our Final 21 Casino Review Rating

Based on our rating of each of the eight sections above, we think that 21 Casino has a long way to go in becoming a preferred online platform for Indian players. As a result, we give 21 Casino an overall rating of 4 out of 5.

Operator details
Company Name: White Hat Gaming Limited
Address: 85 St John Street, Valletta, VLT1165, Malta.
Licenses: UK Gambling Commission, Malta Gaming Authority
Established: 2015
VAT Number: N/A
Registration Number: MGA/B2C/370/2017 and 52894
Awards: None
Languages Supported: English
Associated Brands: None
Affiliate program: 21 Affiliates
Customer support
Live chat: Yes
Live chat 24/7: Yes
E-Mail Address: [email protected]
Devices & Apps
Devices: Desktop, Mobile, Tablet
Apps: Android, iOS
Games & Providers
Amount of games: 100
Games: Slots, Live Casino
Amount of providers: 90
Providers: NetEnt, Elk Studios, NextGen Gaming, Leander Games, 2 By 2 Gaming, Blueprint Gaming, Quickspin, Genesis, Ezugi, 1x2gaming, Thunderkick, Aristocrat, Amaya Software, Lightning Box
Banking & Payments
Currencies: INR, EUR, GBP, USD, AUD, CAD
Payment (Deposit): UPI, Visa, MasterCard, Neteller, Skrill
Minimum deposit: ₹500
Payment (Withdrawal): UPI, Visa, MasterCard, Neteller, Skrill
Minimum withdrawal: -
Pending withdrawal period: 1-3 days
Bonuses & Requirements
Deposit: ₹30,000
No deposit: -
Free spins: -
Wager requirements free spins: -
Wager requirements: ×35
18+ | Please Play Responsibly | Terms & Conditions apply.
Accept players from India India Flag

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