Bet365 India Review

Our Expert Take on Bet365 for Indian Players, from Security and Trustworthiness to Bonuses and Game Variety

Is Bet365 trustworthy? Find out in Our Honest Bet365 Casino Review

Operator data

Company nameBet365 Group Ltd
Addressbet365 House

 

Media Way

Stoke-on-Trent

Staffordshire

ST1 5SZ

United Kingdom

LicensesGovernment of Gibraltar (Gibraltar Gambling Commission), IBAS (Independent Betting Adjudication Service), UK Gambling Commission, Northern Territory Government (AUS)
Founded year2000
VAT numberGB754010467
Registration number04241161
Payment (Deposit)Debit Card, Credit Card, Neteller, Skrill, Skrill 1-Tap, AstroPay, Bank Wire
Payment (Withdrawal)Debit Card, Credit Card, Bank Wire, Skrill, Neteller
Deposit bonusWelcome bonus US$30. Deposit match up to 10,000 INR
Minimum deposit350 INR
Minimum withdrawal3,000,000 INR
Payout speed12 hours to 10 working days
CurrenciesARS, BRL, GBP, BGN, RMB, DKK, EUR, INR, ISK, JPY, CAD, MYR, MXN, NZD, NOK, PLN, RON, SEK, CHF, TWD, THB, CZK, HUF, USD
SoftwareMicrogaming, Playtech, Ash Gaming, WMS, Plan‘nGo, Genesis Gaming, Quickspin, Blueprint Gaming, NetEnt, Yggdrasil, Aristocrat, IGT, Mazooma, WMS, SG, Core Gaming, Game Warehouse
ProductsSportsbook, Slots, Card Games, Poker, Bingo, Table Games
Amount of games1,750+
DevicesAll browsers, Android and iOS devices
Languages supportedEnglish, Spanish, German, Italian, Danish, Swedish, Norwegian, Polish, Czech, Russian, Chinese, Japanese, Slovenian, Dutch, Russian, Romanian, Portuguese, Estonian, Hungarian
Restricted countriesAfghanistan, American Samoa, Angola, Belgium, Burundi, Cambodia, Chad, Congo Republic, Democratic Republic of Congo, Eritrea, France, French Guyana, Guadeloupe, Guinea-Bissau, Guam, Haiti, Hong Kong, Iran, Iraq, Israel, Libya, Martinique, Monaco, Myanmar, Netherlands, North Korea, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Somalia, South Africa, Sudan, Syria, Tajikistan, Turkey, Turkmenistan, USA (most states), US Virgin Islands, Uzbekistan, Venezuela, Yemen, Zimbabwe
Associated brandsHillside (New Media) Ltd.
AwardseGaming Review Operator Awards 2010 (Operator of the Year), named number one Internet Gaming Company in 2010, 2011 and 2012 by eGaming Review Magazine
Affiliate programhttps://www.bet365affiliates.com/ui/pages/affiliates/affiliates.aspx?lng=1
Customer supportEmail, Live Chat, Phone
Phone number+44 1782 684757
Email address[email protected]
Availability24 hours

Is Bet365 Trustworthy?

Bet365 is one of the largest online betting platforms in the world, and it boasts one of the industry’s most extensive libraries of online casino games. You might ask, “is Bet365 legal in India?” The good news is that Indian players are welcome at Bet365, though you can only play its casino games in Sikkim (sports betting, especially cricket betting, is legal in other Indian states). Before you start gambling at Bet365, you should research whether online gambling in India is permitted in your state. Be aware that the laws are subject to change. Overall, provided that you remain within the constraints of the law, Bet365 is a trustworthy online gambling platform.

Bet365 Certificates

Bet365 is APCW-audited, meaning that the company voluntarily complies with the organisation’s compliance process. The casino has its random number generator (RGN) software checked by multiple organisations around the globe, including:

  • SQS India (bingo)
  • Gaming Laboratories International (poker and casino)
  • iTech Labs (Vegas games)

Bet365 is independently tested and certified by eCOGRA in compliance with the British Gambling Commission’s Technical Standards Document. eCOGRA certification proves that an online casino uses genuine RNG software and protects its players’ personal and financial information. Thanks to these extensive certifications, Bet365 scores highly on our trust rating.

Bet365 Licenses

Bet365 is licensed by the Government of Gibraltar (Gibraltar Gambling Commission), the IBAS (Independent Betting Adjudication Service), the UK Gambling Commission, and the Northern Territory Government in Australia. To obtain licenses from such respected bodies, an online casino must undergo many checks and tests regarding fair gameplay, safety, and security. The company is currently arranging a partnership with Hard Rock Casino to obtain licenses to operate on US soil. In short, the answer to the question, “is Bet365 legit?” is a resounding yes.

When Was Bet365 Established?

Bet365 was established as an online sportsbook and betting platform in 2000. Since then, it has introduced a broad range of online casino, table, card, and slot games, and it now boasts one of the most extensive selections of games in the world. The fact that Bet365 has operated a successful business for nearly two decades means that you can feel confident it isn’t going anywhere. If you’re looking for a well-established and reputable casino online, Bet365 is a safe option.

Does Bet365 Enjoy a Good Reputation?

Since its inception in 2000, Bet365 has grown into one of the world’s biggest and most popular online casinos and bookmakers, largely thanks to its stellar reputation. As with all online casinos, Bet365 has experienced some criticism and controversy. However, overall, most players report a positive user experience with Bet365.

With its standing as one the longest-established online casinos with well over 1,500 games in its arsenal, it comes as no surprise that Bet365 is immensely popular. The company claims to have over 35 million customers from across the globe and over 1 million users in India alone. Bet365 is one of the most financially successful online casinos in the world. To put its popularity into perspective, it has an Alexa rank of 237, meaning that it’s the 237th most visited website on the Web.

Is Bet365 a Listed Company?

Bet365 is a privately-owned company based in the UK with global operations. It reported revenues of over US $2.7 billion in 2018, meaning that you certainly don’t need to worry about this company going bankrupt or forfeiting your earnings.

Are Any Other Brands Owned by Bet365?

Even though Bet365 could likely swallow up many of its publicly-traded rivals, it remains a standalone casino operated by the Coates family. Denise Coates, one of the joint CEOs of Bet365, is reported to be one of the most powerful women in the UK. We like that despite the platform’s success and experience, the owners of this online casino have remained committed to the responsible development of Bet365–it’s likely just one reason why the platform is so comprehensive, easy-to-use, and trustworthy.

Responsible Gaming at Bet365

Bet365 is a big advocator of responsible gaming, encouraging its customers to view gambling as a form of entertainment rather than a way to make a living. It operates dedicated responsible gambling services and helplines for its users. You can also set deposit limits, time-out sessions, and self-exclusion periods. Head to the company’s responsible gambling website to find useful features such as budget calculators, spend tracking, and reality checks.

Bet365 – The Sign-Up Process

Indian players can create a Bet365 account in under 15 minutes. One of the features that we love about the company’s sign-up process is that you can request help if you’re struggling to complete the sign-up form. From a single page, you can provide Bet365 with your contact details and personal information and set your username, password, and preferences. Overall, we give Bet365 top marks for making its sign-up process as straightforward as possible.

Information You’ll Need to Create an Account

To streamline the sign-up process, make sure you have the following details ready:

  • Personal information
  • Contact details
  • Address

While you won’t be asked for any further details until you’re ready to deposit cash into your account, you will have to create a username and password and set preferences such as your preferred decimal display, time zone, and security questions.

Documents Needed to Withdraw Earnings from Bet365

If Bet365 can verify your identity using the initial details that you provide and your payment information, you probably won’t need to supply any further documentation to withdraw your earnings. However, in some cases, Bet365 may ask you to provide documents such as:

  • Passport
  • Photographic ID
  • Driving license
  • Utility bill

You should be aware that you will be restricted regarding the games that you can play and sports that you can bet on while Bet365 verifies your identity. While this restriction can be frustrating, it’s necessary for Bet365 to comply with the law and protect its members.

Registration Flow at Bet365

Signing up to Bet365 couldn’t be easier since you can enter all your personal details, contact information, and account information (such as your username, password, and security questions) from one page. You can expect to be a Bet365 member within 15 minutes of clicking the ‘Join Now’ button in the top righthand corner of the page. If you experience any difficulty when creating your account, you can get instant help.

How Does Bet365 Verify My Documents?

Bet365 can cross-check your personal details with relevant databases and your ID number to verify your account. You may need to provide copies of documents such as a utility bill and your passport to complete the verification process, though this requirement is rare, especially if you reside in the state of Sikkim.

How Long Before I Can Start Gambling at Bet365?

Depending on the deposit method that you choose, you can often deposit funds into your account instantly. The easiest way to top up your account is to use an e-wallet such as Skrill or Neteller, which will also allow you to gamble using a wide variety of currencies. Use an e-wallet and funds should appear in your account almost instantly. If you decide to wire transfer money into your account, you may need to wait up to ten days to start gambling with real cash.

Deposit & Withdrawals at Bet365

In India, Bet365 stands out for the number of deposit and withdrawal options that it offers to its members. Unlike many of its rivals, Bet365 deals with credit and debit card transactions for its Indian members, though e-wallets remain the preferred withdrawal and deposit method for most players. Make sure that you check currency conversion and gambling regulations in your state before you attempt to deposit funds into your account or start playing with real money.

Accepted Deposit Methods at Bet365 for Indian Players

Bet365 stands out against its competitors because it processes payments for Indian players free of charge. Here are the acceptable payment options in India (all figures are in INR):

Payment MethodMinimum DepositProcessing Time
Debit Card400Instant
Credit Card400Instant
Neteller1000Instant
Skrill350Instant
Skrill 1-Tap350Instant
AstroPay600Instant
Bank Wire75002 to 10 working days


Accepted Withdrawal Methods at Bet365 for Indian Players

The fastest way to withdraw your earnings in India is to use an e-wallet such as Neteller or Skrill. Using such payment options, you can convert your rupees into other currencies. Bet365 doesn’t charge a processing fee to withdraw your earnings unless you choose the wire transfer option (one free withdrawal per 28 days or 600 INR).

Payment MethodMinimum WithdrawalProcessing Time
Debit Card4001-5 working days
Credit Card4001-5 working days
Bank Wire40002-10 working days
Skrill350Within 24 hours
Neteller1000Within 12 hours

Do I Need to Prove My Source of Wealth?

In most cases, you won’t be asked to verify the source of your funds to bet or gamble at Bet365. However, the online casino reserves the right to ask for your source of wealth if it suspects illegal activity. Bet365 may request information such as:

  • Your occupation and salary
  • Copies of your bank statement or payslip
  • Employment details

Even though Bet365 may ask you for your employment information, it will never contact your employer to conduct source of wealth checks.

Bonuses and Campaigns at Bet365

Regarding casino game bonuses, Bet365 pales in comparison to rivals such as 888 and Betfair. However, it offers a wide variety of betting bonuses and an enticing sign-up offer to Indian gamblers. As more than 70% of Bet365’s revenue comes from live betting, it comes as no surprise that its bonuses and campaigns are geared more towards sports fans than casino lovers.

Bonuses at Bet365 for Indian Players

Currently, Indian players can obtain $30 for free just by creating an account. Remember to read the terms and conditions concerning how many bets you must place or how many games you need to play before you can withdraw any earnings from your free welcome gift. You can also get a deposit match up to the value of 10,000 INR, meaning that if you deposit 10,000 INR into your account, Bet365 will double it. When you sign up, you’ll be asked to decide how you want to be notified of new and exclusive offers (you can choose SMS or email).

Bet365 Campaigns

Most of Bet365’s campaigns are centred around its live betting platform, where bettors can wager on their favourite races, sports matches, and cricket tournaments as the games unfold. You can decide to withdraw your winnings early, triple your odds, and much more depending on the active campaigns available.

If you’re more interested in casino games than sports betting, the most enticing campaigns that Bet365 runs are its deposit match and welcome bonus. The online casino also offers weekly rebates of up to 1.2% on losses when you play certain slots and casino games.

FAQs about Bet365 Bonuses in India

Q: Are all bonuses available to Indian players?
A: Most bonuses are open to Indian players, though you must make sure that online gambling is legal in your state.

Q: Why is Bet365 refusing to pay out my earnings?
A: If you’ve made money using your sign-up bonus, you need to play a certain number of times and place wagers totalling a particular amount within 90 days to claim your winnings. Always read the fine print when accepting a special offer.

Q: Are bonuses available in INR?
A: Yes–many bonuses are available in INR, though if you want to access all Bet365 bonuses and campaigns, you might want to set your currency to USD (check the laws surrounding currency conversions in your state first).

Q: Do I need a Bet365 bonus code?
A: Sometimes–you will be prompted to enter a promo code when you sign up, but you may receive the welcome bonus automatically.

The Games at Bet365

Imagine any competitive sport or game, and you can probably place a wager on it at Bet365 and watch livestreams while you wait in anticipation to find out whether you’ve won. Bet365 caters mainly to the live betting market, but thanks to its years of experience and partnerships with dozens of the leading casino software suppliers, Bet365 now boasts a library of well over 1,700 slots, card, table, poker and casino games. If you’re looking for a casino that offers variety, Bet365 is hard to beat.

Which Games Can I Play at Bet365?

At Bet365, you can find dozens of variations of your favourite casino games, including blackjack online, roulette online, live poker, and baccarat. You can also choose from hundreds of slot games, many of which have progressive jackpots (in which players can win millions of dollars). The company breaks down its offerings into the following categories:

  • Sports
  • In-Play
  • Casino
  • Live Casino
  • Games
  • Poker
  • Vegas
  • Bingo

Remember that you might not be able to legally play some of the casino’s games depending on your state. Sikkim remains the only Indian state to legalise almost all forms of online gambling, though states including Goa permit Bet365 cricket betting, online lotteries, and bingo.

Bet365 Software Suppliers

Bet365 is largely responsible for the development of its sports and in-play betting software. We’d say that this company’s in-house sports betting platform is the best available. The company sources most of its casino and poker games from Playtech and Microgaming. However, it also has contracts with the following suppliers:

  • Ash Gaming
  • WMS
  • Plan‘nGo
  • Genesis Gaming
  • Quickspin
  • Blueprint Gaming
  • NetEnt
  • Yggdrasil
  • Aristocrat
  • IGT
  • Mazooma
  • WMS
  • SG
  • Core Gaming
  • Game Warehouse

Most of Bet365’s rivals come nowhere close regarding how many games they have to offer. This astounding variety is just one reason why we rank Bet365 so highly.

Bet365 Usability Review

Bet365 may be famous for its green-and-yellow colour palette, but you’ll think you’re on a different website when you click on the ‘Casino’ tab on the main menu–which isn’t a bad thing. We think that Bet365 Casino has one of the most striking yet simple appearances of all online gaming platforms, and its mobile app offering is exceptional, too.

Compatible Devices

You can play any Bet365 game by heading to the website, meaning that there’s no need to download any software to access its full offerings (though you do have the option to do so if you’re worried about slow Internet speeds). You can also download the Bet365 app for your iPhone or Android device, and we have to say that its mobile app is impressive. It was one of the first casino apps to emerge following the relaxation of related laws in a few European countries. You may struggle to find the app on Google Play or Apple’s App Store in India, in which case you can download it directly from the Bet365 website.

Website Usability and Style

Bet365 Sports appears a little too busy at first glance, but the only reason why there’s so much information to browse through is Bet365 has so many different sports on which to bet. You’ll be able to find whatever you like using its sophisticated filters, categories, and search options.

Head over to Bet365 Casino, and you’ll see a very different image. Bet365 Casino’s theme is black, grey, and fairly minimalist. Again, it’s easy to find your preferred game thanks to the website’s intuitive menus. When you want to give the slots a rest to bet on cricket, you can simply click the ‘Sports’ tab at the top of the page. There’s no need to create several accounts to take advantage of all of Bet365’s products.

Customer Support at Bet365

Overall, we give Bet365 top marks for its customer service offerings. Most players report that responses are quick and helpful, and you can get in touch with a real human 24 hours per day by phone, live chat, or email.

How Do I Reach Bet365?

You can contact Bet365 by phone, email, or live chat, all of which are accessible 24 hours per day, meaning that time zone differences won’t cause issues. While most players say that the quickest way to resolve your issue is to call Bet365 by phone, Indian players should be aware that the company’s call centre is in England. If you want to get in touch with the customer support team at Bet365 for free, you can contact them by email ([email protected]) or live chat.

What Makes Bet365 Unique?

Bet365 is unique in the way that it allows bettors to place wagers on just about any sports event, match, or tournament that you can think of (and probably some that you never would’ve imagined). It also has some of the most user-friendly website and mobile apps on the market. Here’s what separates Bet365 from the competition.

Distinctive Features of Bet365

Regarding its casino offerings, Bet365 is unique because it offers such a vast number of games. Usually, we highly praise any online casino that has over 400 games, but Bet365 boasts well over 1,500. Its sports betting offering is simply unrivalled, and the layout of its website makes it both attractive and easy to use. Bet365 is one of the few online casinos that allows its players to get in touch by phone, email, and live chat 24 hours per day.

Should Indian Players Gamble at Bet365?

Whether you’re searching for an online casino with thousands of games or simply a sophisticated betting platform, Bet365 will tick all your boxes. It seems that this online casino has covered every base. The only thing that it lacks is bonuses worth thousands of US dollars. However, online casino bonuses do change often, so keep checking back to see whether its welcome offers have improved.

Our Bet365 India Review Summary

Bet365 is one of the world’s largest betting platforms, and it has one of the largest selections of online casino games on the planet thanks to its numerous partnerships with leading software suppliers. Below, we explain what we like about Bet365 and look at some ways that it could be improved for the Indian market.

Five Qualities You’ll Love about Bet365

  • Game Variety

With over 1,700 casino games to choose from, Bet365 almost certainly has a game that will excite you.

  • Live Betting 

We believe that Bet365 currently offers the world’s best live sports betting platform, especially since bettors can watch many matches, tournaments, and races via a livestream.

  • Customer Support

You can contact a real human at Bet365 24 hours per day by phone, chat, or email.

  • Website Layout 

Bet365 Casino may appear completely different from Bet365 Sport, but both websites are easy to use, attractive, and modern.

  • Deposit and Withdrawal Methods

Many casinos only accept a few currencies and request Indian players to deposit funds into their account using an e-wallet such as Skrill or Neteller. At Bet365, you have the option to top up your account using your credit or debit card, too.

Two Ways They Could Improve

It’s challenging to find a bad word to say about the world’s largest bookmaker–its success didn’t come overnight. However, for Indian players, Bet365 could improve in the following categories.

  • Bonuses
    Currently, Bet365’s casino welcome bonuses are a little meagre compared to its rivals.
  • Indian-Based Support
    If you want to speak to a human voice when you have an issue, you’ll have no choice but to call the UK, though live chat and email are both alternatives.

Our Rating

At JustGamblers, we believe that Bet365 is more than worthy of our coveted 5-star rating thanks to its status as one of the most trustworthy online casinos in India. Its list of games is endless, its sports betting features are unrivalled, and its support services beat most other online casinos. Regarding user experience, it’s also a strong platform that’s intuitive and easy on the eyes.

If you live in an Indian state such as Sikkim that permits online gambling and sports betting–and if you enjoy hitting the slots or playing a few hands between cricket matches–you’ll love the gaming experience at Bet365.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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