Cloudbet India Review

Are you wondering, “Is Cloudbet legal in India?” Read our detailed summary to discover the details that you should know before you register with this casino.

Is Cloudbet Trustworthy? Find out in Our Honest Cloudbet Review

Operator data

Company name

Halcyon Super Holdings B.V.

Address

Pareraweg 45, Curacao

Licenses

E-Gambling Montenegro and Curacao eGaming

Founded year

2013

VAT number

N/A

Registration number

50615951 (E-Gambling Monenegro) and 1668/JAZ (Curacao eGaming)

Payment (Deposit)

Bitcoin

Payment (Withdrawal)

Bitcoin

Deposit bonus

100% bonus match up to 5 bitcoins

Minimum deposit

0.001 BTC

Minimum withdrawal

No minimum withdrawal

Payout speed

Claim of instant to 24 but usually longer

Currencies

Bitcoin

Software

Tom Horm Gaming, Spinomenal, Microgaming, Evolution Gaming, Betsoft, Play’n GO, Ezugi, VIVO Gaming, Elk Studios, Asia Gaming, Leander Games, Quickspin, Ainsworth Gaming Technology, Iron Dog Studios, NetEnt, Nolimit City

Products

Live dealer games including Blackjack, Roulette, and

Amount of games

Over 100

Devices

Desktop, mobile web browser

Languages supported

Indonesian, Korean, Russian, English, Turkish, Chinese

Restricted countries

United States, United Kingdom, Asia, Australia, Hong Kong, Italy, Singapore, Spain, Sweden

Associated brands

None

Awards

None

Affiliate program

Cloudbet Affiliates

Customer Support

Live chat, e-mail

Phone number

None

Email address

[email protected]

Availability

24 hours per day, seven days per week

Is Cloudbet Trustworthy?

Due to India’s legal stance on internet gambling, it is critical for Indian gamblers to find an online casino that they can trust. Cloudbet is an example of an internet casino that offers gambling and sports betting options to players in India. Although the premise of Cloudbet is fun and exciting, the entity places some severe restrictions on its users, especially on funding and withdrawals.

Is Cloudbet India Licensed and Certified?

Cloudbet is licensed to provide gambling options through E-Gambling Montenegro and Curacao eGaming. The casino obtained its Curacao license then requested a license through E-Gambling Montenegro so that it could expand into new regions with its online gambling options. Considering that its E-Gambling Montenegro licensing arrived just two years after the site launched, the platform’s growth during that period is impressive.

When Did Cloudbet Casino Launch?

Cloudbet launched in 2013. It developed under the concept of establishing an internet casino that exclusively uses bitcoin for all funding and withdrawals. Although it was not the first casino associated with bitcoin to enter the market, it has grown in popularity since its launch.

Does Cloudbet Have a Good Reputation?

During its five-year span as an internet casino, Cloudbet has registered a fair amount of complaints. Most of these issues mention significant delays in the payout process. Problems range from Cloudbet not allowing players to withdraw their earnings to taking more than a week to process a withdrawal request. 

Although the casino boasts that it can satisfy all withdrawal requests within 24 hours, the fact that players have launched so many complaints against this casino is worrisome. It puts a sour taste in the mouth of registered and potential players alike and can lead them to wonder, “Is Cloudbet legit?”

With a global ranking of 34,458, Cloudbet is reasonably popular. However, the average time spent on the site is less than two minutes, which could mean that potential or registered players are briefly clicking through the site but not placing bets. Even the fastest sports bettors would need more than two minutes to place bets, and it would take longer than two minutes for a player to play any casino game.

Is Cloudbet a Listed Company?

Cloudbet is not a listed company. It makes sense that Cloudbet would not offer a stock option for its users: because Cloudbet exclusively uses bitcoin and there are so few options for purchasing stock using cryptocurrency, Cloudbet will likely stay out of the stock option circuit for now.

Brands Associated with Cloudbet

Cloudbet is not currently associated with any other brands. The casino has developed its own brand revolving around becoming the leading bitcoin casino option for online gamblers. The casino has not given any indication that it plans to change this approach or expand into partnerships.

Cloudbet’s Responsible Gaming Policies

Cloudbet does not maintain a dedicated responsible gaming page. Instead, if you click on the “Responsible Gaming” option, you will land on the “Be Gamble Aware” page. The fact that the casino does not have its own policies for restricting gambling practices is concerning. While it is a healthy choice to offer outside resources to users, it is a shame that Cloudbet does not offer internal ways for players to curtail dangerous gambling habits. 

Be Gamble Aware is a website that is dedicated to helping players determine whether they have a gambling addiction and access treatment options. The site has excellent information, but it is specifically geared toward people who have a problem with gambling who want to pursue support outside of Cloudbet. Players who are interested in limiting the amount of money that they can deposit or withdraw each day will find no help from Cloudbet.

Creating an Account with Cloudbet Casino

Cloudbet tries to make it quick and easy for users to access games by providing a simple signup process. What is interesting to note is that Cloudbet only allows one account per household or IP address. So, if you and your significant other both enjoy internet gambling, you will not be allowed to each set up an account.

Information You’ll Need to Sign Up

The information that Cloudbet requires is no different from any other online casino. Cloudbet takes users through a series of screens which ask for the following information: 

  • Full name
  • Address
  • Email address
  • Selection of a username and password
  • Phone number 

Once you input this information, the casino will email you additional instructions.

Do I Need to Provide Any Documents to Withdraw Earnings from Cloudbet?

Cloudbet does not require its players to provide any additional documentation once they complete the registration process. The casino’s reasoning is that if you have a bitcoin account, bitcoin completed its own method of verifying your identity before it allowed you to open an account. If your gambling practices do not raise any red flags, the casino will not ask for anything further and will allow you to submit withdrawal requests immediately.

How Easy Is It to Create a Cloudbet Account?

Cloudbet asks for only basic information, which makes the registration process simple. Players can typically set up an account within five minutes.

How Cloudbet Verifies Your Documents

On the rare occasion that Cloudbet needs to verify any documentation, a member of the Cloudbet customer service team will reach out to you via email to request it. Players can respond directly to that email with their verification. Examples of what Cloudbet may require include a valid ID or a recent utility bill.

How Quickly Can I Start Playing with Real Cash?

One of the advantages of choosing Cloudbet as your casino of choice is that it allows you to begin making a bet on both casino-style games and live sports betting events instantly once you have funded your account. This speed is one of the benefits of the casino’s policy of accepting bitcoin as its only deposit option.

Cloudbet Casino Withdrawals and Deposits

Cloudbet offers only one option for withdrawals and deposits: bitcoin. Bitcoin is a cryptocurrency that emerged in 2009. Although bitcoin is widely viewed as the first choice for cryptocurrency, it has not grown without controversy, including some accusations of illegal transactions and pricing issues. 

One frustrating aspect of using bitcoin is that a user must complete conversion calculations. For example, one rupee is 0.0000017 bitcoin. If the minimum bet on a game is 0.001, players would need to deposit nearly 600 rupees into their player accounts to place a bet. 

Cloudbet expressly states that it is a bitcoin casino that will not automatically charge a transfer fee during every withdrawal. However, the casino also states that it reserves the right to charge up to a 5% transfer fee on any deposit or withdrawal.

Cloudbet Casino Deposit Methods

Cloudbet offers bitcoin in the following increments as its only method of facilitating deposits.

Deposit method

Minimum deposit

Maximum deposit

Processing time

Bitcoin

0.001 BTC

No maximum

Instant

How to Withdraw Your Earnings

Withdrawals will process for your Cloudbet account in the following way.

Withdrawal method

Min and max withdrawal

Transfer fee

Processing time

Bitcoin

0.001 BTC/ No maximum

BTC0.0002712

Casino claims instant

Do I Need to Prove my Source of Wealth?

Cloudbet does not require players to prove their source of wealth. Bitcoin walks you through proving your source of wealth when you establish a bitcoin account. Once bitcoin validates your personal account, you are free to fund your Cloudbet account; the casino does not require you to verify your source of wealth again.

Cloudbet Casino Bonuses and Campaigns

Compared to other online casinos, Cloudbet’s selection of bonuses and campaigns are limited. Also, because the conversion rate between rupees and bitcoin is so high, it would be quite a feat to fully capitalise on the benefits of a Cloudbet bonus. The promotions are still worth looking into, as the casino offers a different campaign each day of the week.

Introducing Cloudbet’s Bonuses

Usually, when a casino offers a 100% match bonus, it gets a player’s attention, especially if it is high-value. Cloudbet does have an attractive welcome bonus, offering an initial deposit match up to five bitcoin. However, for an Indian player to capitalise on the full bonus, he or she would have to deposit 2984540.08 rupees. Depositing even one bitcoin would mean an Indian gamer converting 596908.02 at the current conversion rate. The likelihood of this conversion happening is low, so players generally don’t come away with much of an initial deposit bonus.

Current Cloudbet Campaigns

Cloudbet offers various campaigns daily. For example, on Mondays, the casino will refund 25% of your losses up to 50 mBTC on any live casino game. On the weekends, the casino offers a tournament in which you can earn points for each bitcoin that you bet on any casino game. If you win the tournament, the casino will supply you with free spins for the Inferno Joker spin game. 

FAQs on Cloudbet Bonuses

Q: Are there any promotions available specifically for sports betting?
A: Unfortunately, no. Every bonus is directly related to the casino side of Cloudbet casino. This fact is very disappointing because other online cricket betting sites or badminton sites in India do offer specialised promotions that encourage their players to take part in sportsbooks. 

Q: Does Cloudbet use promo codes?
A: The casino does not use promo codes. Players are automatically enrolled in bonuses once they register for an account. 

Q: Are the terms and conditions the same for every promotion?
A: No. The mandates of each campaign are slightly different because of the various incentives that the casino offers each day. Although players do not have to use a specialised code to opt into a bonus, it’s vital for all players to read the terms and conditions of each promotion to ensure that they fully understand how they work. 

Q: Does Cloudbet offer a loyalty program?
A: Yes. Cloudbet maintains a VIP program that offers an abundance of personalised services for players. Although the program doesn’t directly affect the type of bonuses that a user can access, there are other perks to joining, including higher betting limits on games and a VIP customer support chat.

Which Games Does Cloudbet Casino Offer?

Cloudbet is split between options for casino games and live sports betting. Examples of sports that players can bet on include:

  • NFL
  • Badminton
  • Baseball
  • Darts
  • Cycling
  • Ice Hockey
  • Boxing
  • MMA
  • Golf
  • Rugby
  • Table Tennis
  • Motor Sports

The betting options change depending on the type of sport that is available on that day. It’s relatively simply to toggle back and forth between the sportsbook section and the casino section but navigating each section can be difficult. 

A few sporting events that are favourites of Indian players are noticeably missing from the options that Cloudbet maintains, including pro kabaddi, and if you are looking to bet on horse racing, Cloudbet should not be your first choice for a sportsbook. 

Which Casino Games Can I Play at Cloudbet?

Cloudbet has a reasonable selection of casino-style games. The platform divides its casino games into two categories: live casino and standard casino. 

Players who enjoy the live dealer experience can take part in the following games: 

  • Roulette
  • Baccarat
  • Blackjack

The site boasts that it provides users with a Las Vegas-style experience and that players can access one of 65 tables at any time. Cloudbet also offers users the chance to play Monopoly Live. Although this option is found under the casino tab and not the live casino tab, it is a live game played with other players who have connected to the table. 

Users who would prefer to stick with classic, casino-style games have their choice of: 

  • Slots, including Jackpot slots
  • Video baccarat, blackjack, and roulette
  • An assortment of table games, including Oasis Poker and Top Card Trumps

Overall, the site is limited in its game options—there are other places to look for the best casino games available online. You can try out our recommendations for slots here.

Where Does Cloudbet Source Its Games?

Gamers who are familiar with reputable online casinos will recognise some of the software companies that Cloudbet uses to source its games. A few examples of software providers include NetEnt, Microgaming, and Evolution Gaming. These companies are well-known for their user-friendly interfaces and trustworthiness.

How Easy Is It to Use Cloudbet?

It isn’t hard to use Cloudbet, but the platform may initially be challenging to navigate. Instead of listing its options for casino games or sporting events at the top of the screen, Cloudbet lists each category on the left side of the screen. Depending on your game or event of choice, the placement could leave you scrolling far down the webpage before finding your preference. 

The betting odds can be confusing to read, but Cloudbet does feature live updates to every game which supplies users with real-time information regarding the status of their bets.

Cloudbet Compatible Devices

There are only two ways to access Cloudbet casino: 

  • Desktop computer
  • Mobile browser 

Cloudbet does not have an app and has not given any indication that it plans to change course regarding this feature.

What We Think about the Feel of Cloudbet

The one advantage of the Cloudbet site is that you can click back and forth between the casino games and sportsbook easily. The casino game side of the site is easy to navigate as each game category is accessible from the left side of the screen. The sportsbook, however, is a little more complicated. It’s easy for players to feel intimated as they are met with odds for a variety of games on the homepage and then forced to scroll down until they find their preferred game.

Cloudbet Casino Customer Support Services

Cloudbet support team members strive to make themselves available to players 24 hours per day, seven days per week. Customer support is one area of this casino’s offerings that impressed our experts. The only thing missing is a phone number for players who prefer telephone contact. The site does support numerous languages, so users should have no problem getting a response to any inquiry.

How Can I Reach Out to Cloudbet?

Players can reach out to customer support in the following ways. 

  • Live chat: Users can click the green message bubble on the lower-righthand corner of any page.
  • Email: Players can email [email protected] with any issues.

If you sign up for a Cloudbet VIP account, you unlock the bonus of emailing questions or concerns to an email address that is specifically reserved for VIP members.

Which Features Make Cloudbet Unique?

There is nothing overtly unique about Cloudbet. The casino offers a decent mix of casino games and sportsbook options, but it doesn’t provide anything that any other casino can’t offer. Additionally, the bitcoin restriction makes the casino a much narrower platform for players.

How Is Cloudbet Different from Other Online Casinos?

Cloudbet is noticeably different from its competitors, but not necessarily in a good way. The casino is one of the few entities that only allows bitcoin deposit or withdrawals, which is very limiting to its players. Bitcoin continues to grow in popularity, but it is still not most players’ preferred method of payment. Realistically, it would be much easier for the average player to link an existing bank account to a casino account than to create a bitcoin account, link that account to a casino account, and then start making bets.

Is Cloudbet a Good Choice for Players from India?

While bitcoin is legal in India, there is a banking ban on bitcoin, which makes it impossible to use the Reserve Bank of India to fund a bitcoin account. Additionally, there is pending litigation that challenges the validity of all cryptocurrency, which could result in the country banning the use of bitcoin altogether. 

If an Indian gamer decides to register for a Cloudbet account and bitcoin is banned in the country, Cloudbet will likely stop offering casino services to India.

Cloudbet Casino – Our Verdict

As you determine the trustworthiness of Cloudbet casino, keep a few factors in mind. Cloudbet restricts itself with its clientele and appears to want to attract gamers who are willing to spend more money on online betting by only allowing bitcoin for funding or withdrawals. Players who are looking to place bets for fun or in their spare time will likely not enjoy this casino.

Five Things We Love about CloudBet Casino

Although we are not thrilled with this casino, we have identified some admirable qualities. 

  • Online customer service
    Cloudbet offers some of the best live chat customer support that we have ever seen. If you are not logged into your account, a live support box will open on the right side of the screen to ask if you would like help or information about Cloudbet. When you respond to the chat, a representative instantly joins you and addresses your questions.
  • Play in free mode
    If you are on the fence about registering for Cloudbet, the casino offers a way to try its classic casino games for free. Simply click on the game of your choice and the site will direct you to “free play mode” so that you can test out the games for yourself. This feature is not available for live dealer games or the sportsbook section of the site.
  • Reputable software partnerships
    Cloudbet provides its users with games from well-known software companies. This sourcing relationship is an indication that Cloudbet does take certain steps to provide players with an enjoyable gaming experience.
  • Sportsbook
    Although we would love to see more of Indian players’ favourite game options and easier navigation options on the Cloudbet sportsbook, overall, the game selection is decent. The ability to make wagers as the game is taking place is a strong option, and players will likely enjoy viewing up-to-date point changes as each game unfolds.
  • VIP club
    There are many great perks to joining the Cloudbet VIP club, including unique access to a VIP customer support team. 

How Cloudbet Could Improve

There are multiple ways that Cloudbet misses the mark as an online casino. A few noticeable deficiencies include:

  • Bitcoin only
    The premise behind offering only cryptocurrency for withdrawals and deposits is to allow players faster access to games and a level of convenience. While bitcoin is growing in popularity, using it as the only funding option is frustrating. It forces players to deposit money into their bitcoin accounts and then transfer money into their Cloudbet accounts. The same process must take place again when players remove money from their Cloudbet accounts. There is a conversion rate when using bitcoin, so players need to personally ensure that they convert the right amount of money to bitcoin before they can place potentially lucrative bets.
  • Complaints
    While it is not uncommon for a casino to attract complaints, it is not standard to record consistent complaints about the same issue. When players select an online casino, they want to know not only that their money is safe but also that they will receive their payouts quickly. Cloudbet makes the claim that it tries to process withdrawal requests within 24 hours, but in many cases, this timeline appears to be the exception, not the rule.
  • Lack of Cloudbet app
    One of the primary ways in which the average gambler makes bets on an internet casino is through a mobile app. Using an app is easier and faster than logging into an account through a desktop computer or navigating with a mobile browser. Cloudbet does not offer any mobile app for its casino games or sportsbook, which is disappointing.

Our Cloudbet Review Rating

We have some concerns about choosing Cloudbet as the preferred casino for an Indian gambler. First, the casino only allows for funding and withdrawals to take place using bitcoin. Considering that bitcoin could one day be outlawed in India, this restriction could cause serious problems for Indian users in the future. Additionally, the platform raises serious red flags based on the volume of complaints filed against Cloudbet regarding issues with payouts. 

Although Cloudbet is one of the available legal gambling sites in India, we believe that there are better options for Indian gamblers. We are awarding the casino a 2 out of 5-star rating.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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