Grand Mondial Review
Read our experts’ thoughts on Grand Mondial’s security, gaming options, and usability features. We explore Grand Mondial’s customer service, website design, and security measures so that you can make an informed decision about signing up.
Is Grand Mondial Trustworthy? Find out in Our Honest Grand Mondial Reviews
|Company name||Technology Services Trading Group, Ltd.|
|Licenses||Kahnawake Gaming Commission, United Kingdom Gambling Commission; Malta Gaming Commission|
|Payment (Deposit)||Visa/Mastercard, Bank Transfer|
|Payment (Withdrawal)||Visa/Mastercard, Bank Transfer|
|Deposit bonus||100% matching up to €250 on second deposit|
|Payout speed||2 business days plus processing time|
|Products||Table Games, Slots, Card Games, Lottery|
|Amount of games||500+|
|Devices||Windows, Macintosh, Android, iPhone|
|Languages supported||English, German, French|
|Restricted countries||France, Belgium, USA, Israel, Turkey, Hong Kong|
|Associated brands||Captain Cooks, Grand Hotel, Luxury, UK Casino Club, Casino Action, Yukon Gold, Villento, Zodiac, Blackjack Ballroom, Golden Tiger, Colosseum, Aztec Riches, Casino Kingdom, Casino Share, Challenge, Quatro, Phoenecian, Music Hall, Lucky Emperor, Rich Reels, Golden Reef, Virtual City, Vegas Slot, Vegas Country, Players Palace, Casino Classic|
|Customer Support||Live Chat, Email, FAQ|
|Email address||[email protected]|
Is Grand Mondial Trustworthy?
One of the most important things that we cover in our reviews is how trustworthy a casino is. Our experts believe that trustworthiness is a critical factor—without that trust, you cannot enjoy your gaming experience. Grand Mondial has several positive associations that establish it as a trustworthy online casino, including membership in the Interactive Gaming Council. We have carefully considered whether Grand Mondial is real or fake, and we can confirm that this casino is a real and trustworthy option for Indian gamblers.
Is Grand Mondial Licensed and Certified in India?
Grand Mondial holds three licenses: one through the Kahnawake Gaming Commission in Canada, one through the United Kingdom Gambling Commission, and one through the Malta Gaming Authority. Between the certifications delivered by these three organizations, players can feel extremely confident that the casino will be fair and consistent in its policies.
While there are some questions regarding how free the casino is with its bonus payouts, we have no concerns for the casino’s overall performance for Indian players. All legal casinos in India rely on proper licensing to remain in operation. By maintaining two international licenses administered by the industry’s most reputable organizations, this casino confidently proves its legitimacy.
One of the best ways to determine a casino’s standards for online security is by checking for an official stamp of approval provided by certification companies. Grand Mondial has been certified for safe, fair gambling by eCOGRA. As one of the most trusted names in digital casino security, eCOGRA’s approval is a strong factor in determining that with Grand Mondial, fake is not an issue.
The site is a member of “Casino Rewards”, which is a network of 29 casinos with a similar approach and aesthetic. Our experts agree that there does not appear to be any security risk, so you can safely sign up for Grand Mondial.
When Was Grand Mondial Launched?
The casino has been operating online since 2006. It is one of the oldest brands owned by Technology Services Trading, Ltd., a company that has compiled several casinos into “Casino Rewards”. This conglomeration links member casinos powered by the same software provider (Microgaming).
With Grand Mondial Casino, you can access the platform either through its website or through the Casino Rewards website. The sites link to each other and both are certified by eCOGRA, so we are comfortable recommending to players using either starting point to enjoy the casino.
Does Grand Mondial Have a Good Reputation?
Grand Mondial Casino doesn’t have a bad reputation, but it’s also not considered one of the industry’s most impressive casinos. It has an underwhelming spread of games and lacklustre approaches to design, and players have noted its slow withdrawal times. On the other hand, the casino offers multiple ways for players to confirm its legitimacy, and it is flexible with the payment and withdrawal approaches that players can use. Grand Mondial possesses a “middle of the road” reputation. Notably, it has virtually no name recognition within the Indian market.
How Popular Is Grand Mondial?
Alexa presently doesn’t have strong data regarding Grand Mondial Casino. The Indian subpage is identical to the European general page. Compared to other online casinos in India, Grand Mondial leaves much to be desired on this front. We anticipate that it will not increase in popularity very quickly.
Is Grand Mondial a Listed Company?
Technology Services Trading, Ltd., is the parent company of Grand Mondial. TST is a fairly secretive company, and it does not post much information online. The company is not listed on any stock exchanges, so it remains a private entity that operates outside of the spotlight.
Brands Associated with Grand Mondial
There are numerous brands associated with Grand Mondial. All of them are also owned by Technology Services Trading, Ltd. Based on our experience with the company, each site is likely to have the same Microgaming core functionality.
The affiliated brands include: Captain Cooks, Grand Hotel, Luxury, UK Casino Club, Casino Action, Yukon Gold, Villento, Zodiac, Blackjack Ballroom, Golden Tiger, Colosseum, Aztec Riches, Casino Kingdom, Casino Share, Challenge, Quatro, Phoenecian, Music Hall, Lucky Emperor, Rich Reels, Golden Reef, Virtual City, Vegas Slot, Vegas Country, Players Palace, and Casino Classic.
Grand Mondial’s Responsible Gaming Policies
Gamblers in India can feel confident that Grand Mondial supports responsible gaming. In its “About Us” page, it provides a link to both to Helping Hand and Gamblers Anonymous. Both organizations are dedicated to providing players with a safe way to enjoy online gambling without sacrificing any fun. The casino also offers standard features such as cooling-off periods, self-exclusion options, and deposit limits.
Creating an Account with Grand Mondial Casino
Simplicity is the name of the game at Grand Mondial Casino India. New players can sign up in a matter of moments and immediately begin depositing directly into their account. The only point at which the process slows down is when Grand Mondial verifies your documentation for a pending withdrawal.
Information You’ll Need to Sign Up
To start the signup process, you’ll need little more than your name, a username, and a password. From there, you’ll add in basic contact information such as your email address and physical location. The casino uses geolocation software to ensure that you’re not in a restricted country. Once it confirms that you are located in India, you can download the software client without providing further information.
Do I Need to Provide Any Documents to Withdraw Earnings from Grand Mondial?
Yes—most players will need to provide extra documentation and undergo an extended wait time on their first withdrawal using a new payment method. The documentation will depend on the type of account, but it may involve submitting a screenshot of the payment method’s online profile, a scan of your credit card statement, or official Indian government identification.
How Easy Is It to Create a Grand Mondial Account?
Grand Mondial has produced a remarkably easy means with which to sign up for the casino. Each page advertises its signup bonus and prompts players to sign up to claim their reward. Even if that promotion were to fall away and the advertising disappears, the main menu bar still has an option to join with the “Play Now!” button.
Once you’ve started the process, you’ll simply need to insert the required information and press submit. After you submit this form, you’re almost there. Just confirm the security information and attest that you can legally play, then you’ll be taken to your account page and can deposit immediately.
How Grand Mondial Verifies Your Documents
The customer support team at Grand Mondial must individually verify any documentation that you submit. As a result, account and withdrawal reviews can take a long time. As the casino does not immediately require additional documentation, you can begin gambling without worrying about this process. If it does arise for you, however, be prepared to submit your official bank and Indian government documentation using a scanner and an email to the customer support team.
How Quickly Can I Start Playing with Real Cash?
You can start playing nearly immediately after signing up. If you select one of the nearly-instantaneous deposit methods, such as Visa or Mastercard, your account will swiftly show the deposited funds and you can begin wagering. You will need to download the client portal before you can start playing, but Grand Mondial India is certainly one of the easiest casinos to sign up with and begin gambling.
Grand Mondial Withdrawals and Deposits
Grand Mondial Casino is not well-known for its convenience regarding funding transfers. The casino tends to dawdle on withdrawals, and players may grow frustrated waiting for the extended processing time to pass. We encourage players to keep this fact in mind, as it is one of the few major flaws of the casino.
Grand Mondial Casino Deposit Methods
Grand Mondial Casino accepts several forms of payment. Based on our experience, the casino adds these funds to your account nearly immediately after it receives the transfer attempt. This process may take a few minutes in case of a processing delay, but the transfer is typically expedient on the casino’s end.
|Deposit method||Min and max deposits||Transfer fee||Processing time|
How to Withdraw Your Earnings
As a uniform policy, Grand Mondial holds all withdrawals for two business days to review the transaction before completing it. Once this period elapses, then the casino submits the withdrawal to the receiving bank, which takes some additional time. As a result, Grand Mondial has unusually long withdrawal times. The casino may also hold your first withdrawal from each method for an additional 5-7 business days while it verifies the transaction legitimacy.
|Withdrawal method||Min and max withdrawal||Transfer fee||Processing time|
|Visa/Mastercard||€50 minimum, €4,000 maximum||None||5 business days|
|Bank Transfer||€300 minimum, €4,000 maximum||€50 (increases to €100 when the amount is greater than €3,000)||8-12 business days|
|Neteller||€50 minimum, €4,000 maximum||None||3-5 business days|
|Skrill||€50 minimum, €4,000 maximum||None||3-5 business days|
|paysafecard||€50 minimum, €4,000 maximum||None||3-5 business days|
Do I Need to Prove my Source of Wealth?
You may be asked to prove your wealth. Some players have reported difficulties in withdrawing funds coupled with added scrutiny for their transactions. You should be prepared to provide additional documentation to the casino if you’d like to withdraw funds, especially the first time that you use a withdrawal account.
Grand Mondial Casino Bonuses and Campaigns
This casino takes a less common approach towards bonuses and campaigns. It provides several signup bonuses to new players, then transitions into a combination loyalty program and cashback redemption offer.
Introducing Grand Mondial’s Bonuses
Grand Mondial offers two primary bonuses during its signup period. First, you’ll win 150 free lottery entries when you deposit €10 for the first time. This bonus is a clever way to introduce new players to Grand Mondial’s lottery system. The bonus is a low-risk, high-reward opportunity for an Indian player.
The second bonus is the deposit matching bonus. When you make your second deposit after the initial €10+ deposit to earn the first bonus, the casino will match you 100% up to €250. Between these two bonuses, you can safely try out several games at the casino without spending a lot of money.
Current Grand Mondial Campaigns
The most significant ongoing campaign is the loyalty program at Grand Mondial. You become a member simply by signing up for the casino, and all your wagers are tracked accordingly. Grand Mondial can easily maintain this arrangement because all the casino’s games are powered by the same software. As a result, players experience a seamless integration between betting and rewards.
Though the rewards are small, they add up over time. Even modest gamblers who don’t gamble large amounts of money every day can claim real rewards. Like the rest of the bonus cash opportunities, you must wager 30 times the value of the bonus before you can withdraw it as cash from your account. The more that you wager, the better your rewards will be—the loyalty program has several tiers for players to unlock.
FAQs on Grand Mondial Bonuses
Q: Is it easy to withdraw bonus winnings as cash?
A: Unfortunately, no. Grand Mondial has a reputation for player difficulties in withdrawing bonus funds as cash. The casino has an awkward process for bonus redemption. First, you’ll claim the bonus. Then, you’ll convert the claim into a credit. Finally, you’ll apply the credit to your account. Only after that point can you use the funds to bet, but you’ll have a hard time withdrawing any bonus cash. Often, the platform flags such transactions and requires additional documentation when you attempt a withdrawal.
Q: How does cash redemption work at Grand Mondial?
A: As part of “Casino Rewards”, Grand Mondial offers its players comp points according to how much they wager. Over time, you’ll accrue these comp points and, once you’ve acquired enough, you can redeem them for cash credit in your account. You must wager these credits repeatedly (up to 30x) before you can withdraw the funds.
Q: Does Grand Mondial offer periodic bonuses to Indian players?
A: No; the casino instead puts funds that would be used for bonuses into progressive jackpots and loyalty programs that reward all players equitably. In the future, it’s possible that the casino may encourage specific games using promotional campaigns, but it is not something that the casino currently does.
Q: How quickly are my bonus rewards available?
A: Indian players can immediately unlock and use the bonuses that are available to them.
What Games Does Grand Mondial Casino Offer?
Grand Mondial Casino offers its players many video game-based play opportunities. While the platform omits options such as live poker and sports betting, players can still choose from hundreds of gaming options.
You can choose between table games, card games, lotteries, and arcade games as you browse for the perfect gambling experience. In the future, Grand Mondial may allow cricket betting, but for the time being, the casino does not have a sportsbook or permit sports betting of any kind.
Which Casino Games Can I Play at Grand Mondial?
The casino game options at Grand Mondial are not particularly extensive. This area is definitely a weak spot for the casino, as it exclusively leans on one software provider. While that exclusivity creates an easy compatibility between devices, the tradeoff is limited player access to games that Microgaming does not produce.
Grand Mondial offers its Indian players many standards among table games, card games, and slots online. If you’re the kind of player who favours the video game versions of casino staples such as poker and blackjack, then you won’t mind the comparatively limited selection at Grand Mondial.
Where Does Grand Mondial Source Its Games?
Grand Mondial exclusively sources its software from Microgaming, which is also the case for all the other associated brands in the Casino Rewards group. You are likely to see players from those others casinos in the games that you’re playing in a shared gaming pool.
Microgaming has a highly positive reputation among those who play at online casinos. For over 20 years, this company has produced reliable, secure casino gaming software. Its distribution extends to companies throughout the world, and you are likely to see Microgaming casino games in more online casinos than not.
How Easy Is It to Use Grand Mondial?
Grand Mondial benefits from its simplicity. Due to the narrow spread of games, new players will have an easy time navigating the site to get to what they’re seeking. The website design also makes it easy to find any game, though there are some downsides to its layout.
Grand Mondial – Compatible Devices
Grand Mondial uses its website as the primary way for players to use the casino. It supplements browser support with a downloadable client that you must use to game effectively.
The decision to use a downloadable client reduces the amount of Flash downloading that the site requires, but it also decreases its functionality on mobile devices. You can access the site on a smartphone, but you will not be able to play every game. For Indian players to get the full experience, they should use a desktop computer.
What We Think about the Feel of Grand Mondial
The website’s design is too plain for our tastes. The background alternates between white and offwhite, and it has gold and grey for accent colours. All the buttons for games and information are easily accessible, but that accessibility comes at a cost: the website is rather boring. We’d prefer more colourful designs and variation between the pages, even if just to make sure that your eyes don’t get tired as you use the site.
About Grand Mondial Casino Customer Support
Grand Mondial’s customer service is relatively thin compared to some of its rivals. The casino lacks some basic forms of customer support, but it offsets that absence with a relatively swift response time through the support methods that it does offer.
How Can I Reach Out to Grand Mondial?
The casino places most of its customer support information on one page. Grand Mondial links you to a live chat feature and also provides its customer support email address: [email protected] That email is shared with the other branches of the “Casino Rewards” group, another fact that confirms the strong connection between these linked brands.
Unfortunately, there is no phone number for customer support. Grand Mondial also lacks one of the most popular community-based customer support methods: a community forum. Instead, Grand Mondial offers an FAQ that has some helpful information regarding basic site functions on another page.
If you email Grand Mondial, you are likely to receive a response within several hours, and certainly within 24 hours.
Which Features Make Grand Mondial Unique?
Grand Mondial functions as a stripped-down version of some other online casinos. The casino has limited offerings regarding the special features that distinguish other casinos, but in exchange, it delivers well on the attributes that it does offer.
How Is Grand Mondial Different to Other Online Casinos?
One of the biggest ways that Grand Mondial stands out from other casinos is through its exclusive use of Microgaming. Most casinos use a blend of software providers for added variety. Grand Mondial is tied to an armada of associated brands under one company. As a result, it offers a shared cash redemption scheme that combines your credits from the many casinos in its “Casino Rewards” group.
Is Grand Mondial a Good Choice for Indian Players?
Ultimately, Grand Mondial doesn’t quite hit the mark for us. It has some significant positives, but there are better choices for Indian players. A casino such as Dafabet [EP1] offers more services tailored to the Indian market, a more extensive spread of games, and substantially expanded game categories, including a sportsbook.
Grand Mondial – Our Verdict
At the end of our Grand Mondial review, we’ll take all of the information that we’ve provided so far and measure the good against the bad. There’s more good than bad when it comes to Grand Mondial. Below, we discuss the most important factors in each category before offering our verdict.
Five Things We Love about Grand Mondial Casino
Grand Mondial has some positive things to offer Indian players, and other casinos would do well to incorporate these ideas into their platform capabilities.
- Top-Notch Security
Our experts love reviewing casinos that are safe, trustworthy, and legitimate. Grand Mondial scores huge positive marks thanks to its multiple licenses, continuous certification from eCOGRA, and reliance on well-vetted software providers.
- Ease of Signup
One of the perks of being so secure is that a casino can offer a more streamlined signup experience for its Indian players. The time that you save during the Grand Mondial signup process can be spent on fun.
- Shared Player Pool
As part of the “Casino Rewards” group, this casino combines players with more than 20 other online casinos. You can play with many different people at the poker table in one exciting shared pool of players.
- Shared Rewards Program
The combined cashback program offered by all these casinos means that you can easily sign up at Grand Mondial after playing at a different casino and retain the cash redemption credit that you’ve already earned.
- Credit Card Withdrawals
Although credit card withdrawals are an uncommon feature, our experts enjoy seeing it pop up at various casinos online. Granted, there’s a bit of processing time, but the ability to withdraw to your credit card is a positive thing.
Three Ways Grand Mondial Could Improve
There are some glaring deficiencies that Grand Mondial should address before we can provide a stronger rating.
- Slow Withdrawal Processing Time
Payment processors are slow enough as it is. The two-business-day waiting period that Grand Mondial adds to the process pours salt on the wound.
- Lack of Gaming Options
We’ve grown accustomed to seeing casino options such as a sportsbook and live casino games. This year, such options are so common that it’s a significant mark against Grand Mondial that the casino is limited to the games that Microgaming produces.
- Lack of Interest in the Indian Market
Despite the casino’s legality in India, we could easily tell that it is not aimed at the Indian market. It has virtually no Alexa presence in India, the layout and design are not geared towards this audience, there is no financial support for INR, and Indian users use the same access portal as players in the European Union.
Our Grand Mondial Review Rating
In our final estimation, Grand Mondial is a safe, simple casino that fails to adequately target the Indian market. Indian players can feel completely safe playing at this casino, but those who want a strong variety of gaming options should look elsewhere. Grand Mondial warrants a 3/5 with high marks in security but low marks in user experience.
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