Junglee Rummy Review

Considering Junglee Rummy as your next stop for rummy gambling? Indian gamers beware: learn everything that you need to know from our experts about safety, payouts, and potential problems before you register.

Is Junglee Rummy Trustworthy? Find out in Our Honest Junglee Rummy Review

No! We currently don't recommend Junglee Rummy for Indian Gamblers, instead please sign up at JeetWin, they are far more trustworthy, you can read our full review of Jeetwin there.

Operator data

Company nameJunglee Games India Pvt. Ltd.
AddressPO Box 6502, New Delhi, New Delhi District, Delhi, India - 110027
LicensesNone
Founded year2012
VAT numberN/A
Registration numberN/A
Payment (Deposit)Credit/debit card, Net Banking, Pay TM
Payment (Withdrawal)Bank transfer
Deposit bonusWelcome bonus up to 5,000 rupees
Minimum deposit25 rupees
Minimum withdrawal100 rupees
Payout speedAnywhere between a few hours and a few days
CurrenciesRupee
SoftwareUnknown
ProductsRummy
Amount of gamesFive different variations of rummy
DevicesDesktop computer or app
Languages supportedEnglish
Restricted countriesAvailable to only Indian players except in Assam, Odisha, Telangana
Associated brandsNone
AwardsNone
Affiliate programNone
Customer SupportPhone, e-mail and live chat
Phone number1-800-572-0555
Email address[email protected]
AvailabilityMonday through Friday between 10:30 AM and 7 PM

Is Junglee Rummy Trustworthy?

If you live in India and favour playing online rummy, you are likely on the lookout for a reputable casino with which to place your bets. Over the past few years, many internet casinos that originated in India have grown in popularity. While Indian players may be more inclined to trust these entities for their bets, some of these casinos are less than trustworthy.

Unfortunately, we believe that Junglee Rummy is not worth your time and certainly not worth your money. Our experts have concerns over the fairness of the casino’s games and how the company manages deposits and withdrawals.

Is Junglee Rummy Licensed and Certified in India?

Junglee Rummy skirts the issue of a formal license under the guise that it is following a loophole in Indian law. Although technically, India has banned gambling practice within the country, placing money on games that are deemed as a game of skill is permissible. Rummy is considered a game of skill, so Junglee Rummy can operate legally within India.

Due to the ambiguity of Indian law, the country does not currently have a way to govern internet casinos, which leaves them unchecked. Junglee Rummy falls into this category. Although the casino indicates that it does everything it can to make the player experience enjoyable, there are serious complaints against the casino from its player base.

The only certification that the casino maintains is through iTech Labs. iTech Labs is a company known for auditing the fairness of games produced by internet casinos. Junglee Rummy displays this certification proudly on its site—however, there are many reports from players about suspected cheating.

When Did Junglee Rummy Casino Launch?

Junglee Rummy launched in 2012 during a boom in popularity thanks to gamblers who preferred placing bets using internet casinos. Around this time, the Indian government eased its restrictions on gambling in the country.

Does Junglee Rummy Have a Good Reputation?

The answer to the question, “Is Junglee Rummy legit?” is a resounding “No.” Unfortunately, there are reports from players of issues with not only withdrawals but also the legitimacy of the Junglee Rummy app. The accusations players have made against the app reflect that the casino may be cheating using a computerised program which places a dummy player in each game that always has the winning hand.

Other serious charges against the casino include the platform freezing or shutting down player accounts once the player requests a payout. Players have posted screenshots across a variety of websites showing the error message that they see when they try to log into their accounts.

These problems are very concerning to our experts. Online casinos should provide hours of fun entertainment, not heartache as a player loses his or her hard-earned money to an untrustworthy casino.

Currently, Junglee Rummy is ranked 29,016th in global internet traffic and engagement. The average time that an Indian player spends on the site is 12 minutes, which likely reflects the amount of time that it takes to play a standard game of rummy. The length of time is also indicative of the fact that most players are taking part in just one game of rummy instead of continuing for extended rounds.

Is Junglee Rummy a Listed Company?

Junglee Rummy is owned by Junglee Games India Pvt. Ltd. which is a private company. Junglee Rummy players do not have the option to become company shareholders. Unless the owners of Junglee Rummy decide to obtain international licensing, it is unlikely that the company will offer stock options.

Brands Associated with Junglee Rummy

There are no other brands associated with Junglee Rummy. Although the terms and conditions of Junglee Rummy indicate that there could be future developments within the company or platform, Junglee Games India Pvt. Ltd. only operates Junglee Rummy right now.

Junglee Rummy’s Responsible Gaming Policies

One of the bright spots of the Junglee Rummy platform is its commitment to responsible gaming. Our experts have noticed a trend among other India-based casinos of overlooking responsible gaming options for players.

While many Indian casinos only provide their users with a self-assessment questionnaire, Junglee Rummy gives players the option to set limits for daily deposits. It also supplies gamblers with tips for making more responsible bets.

Creating an Account with Junglee Rummy Casino

Junglee Rummy gives its players a false sense of security with the ease of creating a player account. Although setting up the framework for an account is simple, players are required to submit documentation to the casino before they can begin playing with real money.

Information You’ll Need to Sign Up

To establish an account with Junglee Rummy, you need very little information. You can opt to open a player account using your Google or Facebook account. If you don’t feel comfortable using these options or don’t have one of these accounts, you need to navigate to the top righthand corner of the casino’s homepage and:

  • Select a username
  • Pick a password
  • Enter a valid email address

Do I Need to Provide Any Documents to Withdraw Earnings from Junglee Rummy?

Junglee Rummy requires players to submit documentation regarding their identity and proof of address before they deposit any money into their accounts. Users should not have to supply the casino with any additional information until they make a request for a withdrawal.

Junglee Rummy does reserve the right to request more information from its users at any time before processing their withdrawals.

How Easy Is It to Create a Junglee Rummy Account?

Creating a Junglee Rummy account is easy and should not take a user more than two minutes to do. The time that it takes to fully verify your account is much longer. The casino does not give users a benchmark regarding how long they need to wait before an account becomes fully functional.

The standard is for users to wait at least a few hours. However, new players have filed reports indicating that they waited days to hear back from a casino representative regarding the status of an account.

How Junglee Rummy Verifies Your Documents

Any documentation that you need to submit to Junglee Rummy can be uploaded directly through the website. Once you log into your account, navigate to the “My Account” tab and click on “My Profile”. From there, click on the “Upload Documents” button.

Players must submit identification and proof of address before they can add money to their accounts. Once you attach documentation to this section of the site, you must hit the “Save” button. Clicking this button triggers a representative from the casino to review the documentation that you’ve uploaded.

How Quickly Can I Start Playing with Real Cash?

You can start playing Junglee Rummy poker with real money as soon as the casino has verified your account and you’ve made your first deposit. Going forward, deposit requests should occur instantly, so you don’t need to worry about any disruption to your gameplay.

Junglee Rummy Withdrawals and Deposits

The casino claims that it goes above and beyond to work quickly on all deposit and withdrawal requests. Once the platform has verified your account, you should have no problem adding money almost instantly.

Withdrawals are a different story.

The terms and conditions of the site state that the Junglee Rummy team strives to process all withdrawal requests within 24 hours, but sometimes, it takes an additional 48 hours. The platform also claims to offer withdrawal support 24 hours per day, seven days per week. Multiple players have filed complaints stating otherwise. Access to customer support is not available around the clock and players have reported waiting weeks for a payout—or even experiencing their account closing once they initiate a withdrawal request.

Junglee Rummy Casino Deposit Methods

Junglee Rummy offers a limited number of options for funding your player account. Users can add money to their accounts in the following ways:

Deposit methodMin and max depositsTransfer feeProcessing time
Credit/debit cardMinimum: 25 rupees

 

Maximum: 5,000 rupees

NoneInstant once account is verified
Net BankingMinimum: 25 rupees

 

Maximum: 5,000 rupees

NoneInstant once account is verified
Pay TMMinimum: 25 rupees

 

Maximum: 5,000 rupees

NoneInstant once account is verified
Credit/debit cardMinimum: 25 rupees

 

Maximum: 5,000 rupees

NoneInstant once account is verified
Net BankingMinimum: 25 rupees

 

Maximum: 5,000 rupees

NoneInstant once account is verified

How to Withdraw Your Earnings

Junglee Rummy offers only one way to withdraw money from a player account. Compared to other internet casinos, the minimum threshold to withdraw winnings at this casino is high. Beyond the issues that players have reported with requesting payouts, the high minimum withdrawal figure makes it harder for players to enjoy their winnings.

Withdrawal methodMin and max withdrawalTransfer feeProcessing time
Bank transferMinimum: 100 rupees

 

Maximum: None

NoneRanges between hours and days

Keep in mind that the casino must legally deduct taxes if you win over 10,000 rupees in a single sitting. If your winnings are over 10,000 rupees, you must reach out to the casino to obtain a tax-deducted-at-source certificate to show that the correct amount of tax has been withheld.

Do I Need to Prove my Source of Wealth?

You do not have to provide paperwork regarding your source of wealth. However, as with identification and proof of address documentation, Junglee Rummy reserves the right to request additional paperwork as its staff sees fit.

Junglee Rummy Casino Bonuses and Campaigns

Players are limited in their Junglee Rummy bonus and campaign options if they decide to place their bets using the Junglee Rummy platform. While other casinos offer enticing offers not only for new players but also for current Junglee Rummy users, this entity only offers two bonus options.

Introducing Junglee Rummy Bonuses

The main Junglee Rummy promotion is its Welcome Bonus. The casino markets the bonus as a way for a new player to earn up to 5,000 rupees based on his or her initial deposit. Although Junglee Rummy matches your first deposit up to 5,000 rupees, the casino will pay out the bonus in increments.

If you opt to deposit a lower amount, Junglee Rummy rewards you with 25 rupees for free. Remember that Junglee Rummy requires players to enter different promo codes depending on the amount that they initially deposit.

Current Junglee Rummy Campaigns

The only current Junglee Rummy campaign is a referral program. Junglee Rummy provides you with a unique referral code to give to friends and family members. Registered players can also post the code on their social media accounts. When a new player uses the referral code, the referring player receives a casino cash reward.

FAQ on Junglee Rummy Bonuses

Q: Does Junglee Rummy offer rotating bonuses?

A: Currently, Junglee Rummy does not offer any bonuses other than the Welcome Bonus and referral bonus.

Q: Do you need a promo code to access the Welcome Bonus?

A: Yes: players need to enter the promo code KING5000 to unlock the full Junglee Rummy welcome bonus. If you plan on making an initial deposit of 2,000 rupees, you need to enter the promo code KING2000.

Q: How often can I take part in rummy tournaments?

A: Junglee Rummy offers tournaments every day.

Q: Is there a limit on how many people I can refer?

A: No. You can refer as many people as you want to Junglee Rummy.

Which Games Does Junglee Rummy Casino Offer?

Due to gambling restrictions in India, Junglee Rummy can only offer games of skill on its site. If you are looking for real casino games, you will need to look elsewhere. Although Junglee Rummy does not offer variations of Teen Patti, it does offer a dynamic mix of rummy games.

Which Casino Games Can I Play at Junglee Rummy?

As the name indicates, Junglee Rummy strictly offers different variations of rummy. Players can play the following type of rummy:

  • 13-card pool rummy
  • 13-card deals rummy
  • 13-card points rummy
  • 10-card points rummy
  • 21-card points rummy

Users can also take part in rummy tournaments. These tournaments take place periodically each day.

Where Does Junglee Rummy Source Its Games?

Junglee Rummy does not disclose how it sources its software. This fact is concerning considering that reputable casinos generally have no problem informing players how they develop their games. The casino does indicate that players are not allowed to copy or reproduce software, which could mean that Junglee Rummy developed its own software for its platform.

How Easy Is It to Use Junglee Rummy?

Junglee Rummy is easy to use. Players can access games around the clock, which makes the platform appealing to Indian players. One of the great features about the site is that every chance the platform gets, it provides users with screenshots to walk them through navigating the site.

Junglee Rummy Compatible Devices

You can access Junglee Rummy games through your desktop computer or the Junglee Rummy app. However, the Junglee Rummy app is a point of contention among past users who have indicated that when they used the app, it was clear to them that the rummy game was unfair. Players inferred that the casino added a fake user to each game that was unbeatable.

What We Think about the Feel of Junglee Rummy

Although the design of Junglee Rummy looks crisp and clean, the way that the website loads is very frustrating. Each time you click on one of the internal links, a new webpage opens. For example, if you on the homepage and would like to learn more about responsible gaming policies on the site, clicking on the responsible gaming link generates a new page. Before you know it, you could easily have 20 tabs open to different sections of the site.

One of the good things about the site design is its mixture of colours and fonts. The website is easy-to-read, which makes it easy for players to navigate different pages and find games.

Junglee Rummy Customer Support Services

Quality customer support is the backbone of any internet casino. Players want the peace of mind that if they run into problems while they are playing their favourite games, there will be a representative available to help them.

Sadly, this factor is yet another example of why players should steer clear of Junglee Rummy. Live chat is not an option at Junglee Rummy, and if you want to speak with a customer service rep, it must be during the week and within designated hours.

How Can I Reach out to Junglee Rummy?

Players can reach out to a Junglee Rummy customer service representative in one of the following ways.

  • Email: Users can send an email at any time during gameplay. The casino requests that you give representatives at least 24 hours to respond.
  • Phone: Players can call 800-572-0555 with any issues. However, the phone line is only active between 10:30 AM and 7 PM on weekdays. Unfortunately, if a user has an issue on the weekend, he or she will need to wait until Monday for a solution.

Which Features Make Junglee Rummy Unique?

The aspects of Junglee Rummy that make the casino unique are all negative. From poor customer service to questionable gaming practices, Junglee Rummy stands out as an example of an internet casino that Indian players should avoid at all costs.

How Is Junglee Rummy Different to Other Online Casinos?

Junglee Rummy in India does not stand out as a reputable choice for online gamblers. Due to restrictions in the country, Junglee Rummy is limited to offering rummy variations. If you are looking for other real casino games, you are out of luck; your best bet is to look elsewhere for options for online blackjack or Teen Patti.

Is Junglee Rummy a Good Choice for Indian Players?

We do not believe that Junglee Rummy is a good choice for Indian players. We have multiple concerns over the way that the casino operates. Our experts believe that you would be putting your money at risk if you opened a Junglee Rummy account.

Junglee Rummy – Our Verdict

To become one of the Indian gambling sites that our experts recommend, Junglee Rummy would need to make a lot of changes to its platform. Right now, Junglee Rummy does not come close to a top casino by our standards.

Five Things We Love about Junglee Rummy Casino

There is very little that our experts liked about Junglee Rummy. If we had to choose, we would pick the following positive features:

  • Frequently Asked Questions page

This section of the casino’s site is helpful in certain ways, providing new users with an overview of the rummy variations that the casino offers along with a tutorial on how to play rummy.

  • Responsible gaming policies

Junglee Rummy has some of the best responsible gaming policies that we have seen among casinos in India.

  • Screenshots

Junglee Rummy does a good job of providing users with screenshots to follow for almost every feature of the website. Whether you need help finding a game on the site, placing bets, or adding money to your account, Junglee Rummy is dedicated to providing you with pictures that highlight this information step-by-step.

  • Facebook or Google registration

Although the preliminary Junglee Rummy registration process is easy, the fact that players can use a Facebook or Google account to prepopulate an account reduces the steps to register to just two clicks.

  • Free practice rooms

Rummy Junglee does offer the option to play Junglee Rummy poker for free. Once you register an account, the casino provides you with free practice chips so that you can play as many rounds as you would like.

How Junglee Rummy Could Improve

The list of what our experts do not like about this site is much longer than the list of features that we like. If we had to narrow down our top concerns about Junglee Rummy, they would be:

  • Awful customer service

Junglee Rummy players are limited in their ability to contact a customer service representative if they run into issues while playing a game of rummy. Customer service is only accessible on weekdays during certain hours. Although games are available 24 hours per day and seven days per week, if something goes wrong during a game and you are not playing within customer service hours, you will need to wait to remedy the issue. This factor is a major deterrent for players.

  • Serious complaints

There are lots of complaints regarding the integrity of Junglee Rummy. While we would never expect for a casino to have no complaints, the serious allegations that players have lodged against Junglee Rummy are concerning.

Players have reported incidents of their accounts closing as soon as they requested a payout. Junglee Rummy also seems to be imposing long wait times for withdrawals and taking money from players without later crediting their player accounts.

  • Lack of bonus offers

Online gamblers are looking for betting sites that give them more bang for their buck. Compared to other Indian gambling sites, Junglee Rummy misses the mark. By only offering a welcome bonus and referral promotion, the casino does not give players who are already registered many reasons to continue playing online rummy through the casino.

The bonus offers that Junglee Rummy does have pays out casino cash in increments, which leaves players waiting to cash in on their full bonus.

Our Junglee Rummy Review Rating

Our experts were unimpressed by Junglee Rummy casino. The number of complaints lodged against this website by players are concerning, and we are disappointed in the lack of bonuses and campaign options.

For these reasons, JustGamblers is awarding one out of five stars to Junglee Rummy. We strongly recommend that you read through our other expert reviews for better poker sites in India and our choices for top casinos for rummy and much more.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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