playgrand india review
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PlayGrand India Review

4/5

PlayGrand Casino is an excellent, legitimate online casino that does its best to please the Indian market. We rated the site 4 out of 5 in our PlayGrand review. This is a site that you can trust, they accept Indian Rupees and you can deposit using UPI. They have a very attractive slot bonus offer (100 bonus spins) perfect for slot players.

Welcome Bonus
18+ | Please Play Responsibly | Terms & Conditions apply.
  • UPI logo
  • PayPal logo
  • Bank Transfer logo
  • Visa logo
Accept players from India India Flag
Vishal Sharma
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What is good?

  • PlayGrand Casino has attractive welcome bonuses for new players.
  • The site is easy to navigate.
  • There is a large selection of games from which to select.
  • Indian players can deposit Rupees and avoid conversion fees.
  • Traditional Indian games such as Teen Patti and Andar Bahar are on offer on the PlayGrand website.

What is bad?

  • The site isn’t translated into Hindi, but other languages are available.
  • PlayGrand doesn’t offer a smartphone app for Android and iOS users (playgrand apk).
  • PlayGrand Casino support channels are in short supply.

FAQ

Yes, PlayGrand Casino India has two licences from foreign bodies, so the site can operate within the country.

Can I deposit using UPI on PlayGrand?

Yes, as one of the popular payment methods for Indians, PlayGrand Casino uses UPI for deposits and withdrawals.

Is the site translated to Hindi?

No, this is one of the downsides at PlayGrand Casino. The operators have translated it into other languages, so they should attempt to please the Indian market.

Will I get a welcome bonus when signing up?

Yes, PlayGrand Casino offers an attractive welcome bonus for new players, which we’ll unpack in the review.

PlayGrand India Review Details - How the test was conducted

With so many new online casinos entering the market, it’s worth knowing which sites you can and can’t trust. For this reason, we sent our gambling expert to explore the PlayGrand mobile casino.

White Hat Gaming owns PlayGrand Casino, and we’ve noted that they have several other online casino brands in their stable. However, we must conduct a proper review of each site, and that’s precisely what we did in January 2022.

We have eight categories essential for providing an overall rating of a particular site. This PlayGrand Casino review will detail each section along with a rating from our team.

At the end of the review, we’ll provide the final rating, which you can use to determine if this mobile casino is suitable for you.

PlayGrand Trustworthiness Rating

White Hat Gaming is no stranger to the online casino world. They own other reputable brands, and we can generally trust their products. The casino is also licensed, which makes it a trustworthy platform.

As a result, our PlayGrand Casino review kicks off with a 5 out of 5 for trustworthiness.

Is PlayGrand Licensed and Certified in India?

No, the casino has licences from the UK Gambling Commission and the Malta Gaming Authority that allow it to operate legally in the country.

When Was PlayGrand India Launched?

PlayGrand Casino India was launched in 2015.

Does PlayGrand Have a Good Reputation?

There haven’t been any adverse reports or complaints about the PlayGrand casino app throughout its seven years of operation. Consequently, the casino enjoys a decent reputation for providing excellent games and honouring customer payments.

Since the casino is available in several countries, it has enjoyed significant popularity in its target regions. PlayGrand Casino India has also proven to be a hit, especially with traditional Indian games on offer, such as Teen Patti and Andar Bahar.

Is PlayGrand a Listed Company?

White Hat Gaming is the holding company for PlayGrand, but there’s no evidence of the company trading on the stock exchange.

Brands Associated with PlayGrand

White Hat Gaming has several online casino brands under its banner including, 21Casino, Slot Planet, and Casilando, to mention a few.

PlayGrand’s Responsible Gaming Policies

All online casinos with licences must adhere to specific guidelines that are part of their operation - one of these is responsible gaming policies. Since gambling is meant to be a form of entertainment, you have a problem the moment it takes over your life.

The casino offers users various tools to combat problem gambling, such as limiting the time spent gambling or the amount of money you can deposit. There are self-exclusion tools and hourly time checks that will assist in reducing the chances of gambling becoming a major issue.

PlayGrand Creating an Account Rating

Creating an account on an online casino is pretty straightforward, and it doesn’t complicate the registration process. For this reason, we rate PlayGrand’s account creation 5 out of 5.

Information You’ll Need to Sign Up

When you decide that the PlayGrand app is the one for you, you can register with

  • A username
  • Email Address
  • Password
  • Personal Details
  • ID Number
  • Mobile Number

How Easy Is It to Create an Account?

This process is as simple as it gets. Click on the sign-up button at the top-right of the homepage and fill in the necessary details. Once you’ve completed it, submit the form, and your registration is done.

How PlayGrand Verifies Your Documents

Like other online casinos, the casino will require some documents from you to verify your profile. They use third-party agencies to check your details and weigh them against the current information.

How Quickly Can I Start Playing with Real Cash?

You can start gambling immediately after registering for your PlayGrand mobile casino account. Bear in mind that you can’t perform any withdrawals unless you’ve completed the Know Your Customer (KYC) process of submitting certain supporting documents.

PlayGrand Withdrawals and Deposits Rating

This section can make or break a casino’s rating. In our PlayGrand Casino review, we can say that the site tries to accommodate Indian players by including methods such as UPI. However, there was no information about PayTM which, is another preferred method for Indians. 

As a result, we rated PlayGrand 4 out of 5.

Deposit Methods

These are the ways you can deposit money into your PlayGrand account.

Deposit method Processing time Minimum deposit Maximum deposit
UPIInstant₹500-
PayTMInstant₹500-
Bank TransferInstant₹500-
VisaInstant₹500-
PhonePeInstant₹500-
MasterCardInstant₹500-
NetellerInstant₹500-
SkrillInstant₹500-
PayPalInstant₹500-
NeosurfInstant₹500-
MuchBetterInstant₹500-

How to Withdraw Your Earnings

These are the ways to withdraw your winnings.

Withdrawal method Processing time Minimum withdrawal Maximum withdrawal
UPI1-3 days₹1,000₹2,500,000
Neteller1-3 days₹1,000₹2,500,000
Skrill1-3 days₹1,000₹2,500,000
PayPal1-3 days₹1,000₹2,500,000
Bank Transfer3-5 days₹1,000₹2,500,000

Do I Need to Provide Any Documents to Withdraw Earnings?

Yes, to verify your account, you must submit copies of your identity document, bank statement, and proof of address.

PlayGrand Bonuses & Campaigns Rating

A PlayGrand Casino bonus is a must for Indian gamblers. These attractive promotions generate more interest in the site and build loyalty amongst existing players.

We think that the welcome bonus with the PlayGrand bonus code is enticing; however, there aren’t enough promotions compared to other online casinos. For this reason, we rated the bonuses and campaigns 4 out of 5.

Introducing Bonuses

The PlayGrand welcome bonus offers newcomers a total of up to INR 100,000 for their first three deposits. This promotion includes PlayGrand free spins as well. For your first deposit, you can expect a 100% match of up to INR 30,000 and 30 bonus spins on Reactoonz.

The second deposit gives you a 50% match up to INR 50,000 and 50 bonus spins on Book of Dead, while the third deposit gets you 25% up to INR 25,000 and 20 bonus spins on Legacy of Egypt.

Current PlayGrand Campaigns

Currently, slots fans can capitalise on the site’s Go ‘N Play promotion, where you can win free spins on Play ‘N Go slots. For every 50 spins on a slot with a minimum of INR 40, you get 5 bonus spins, and up to 500 bonus spins the next day.

Like Slot Planet, this casino also has the Gonzo Treasure Hunt promotion, but there isn’t any information about how you enter or what you can win with this PlayGrand promotion.

PlayGrand Game & Products Rating

The Casino offers precisely what you would expect from an online platform in India. The library of games includes popular Indian games such as 3 Patti and Andar Bahar.

For this reason, we rated the PlayGrand products 5 out of 5.

Which Games Can I Play at PlayGrand?

You can win mega moolah at any of the casino games at PlayGrand. Try your hand at some popular slots or go for big money at a progressive jackpot slot.

Immerse yourself into the PlayGrand live casino with an actual dealer that you can interact with as you gamble.

Additionally, you can play scratch card games and other variations of classic table games on PlayGrand Casino.

From Where Does PlayGrand Source Its Games?

There’s a host of software providers supporting the PlayGrand app and these include, Endemol, Ezugi, Hacksaw Gaming, PG Soft, Pragmatic, Reel Time Gaming, NetEnt, MicroGaming, Evolution Gaming, and Play n’ Go amongst others. 

PlayGrand Usability Rating

This PlayGrand Casino review wouldn’t be complete if we didn’t tell you about the accessibility of the site. The platform is mobile adapted, which means there isn’t a device with an internet connection that won’t support your gambling in the this online casino.

Even though the site is excellent, we think there should be a smartphone app to give players who prefer that easy access. As a result, we deducted a point from the review for this section and rated PlayGrand 4 out of 5 for usability.

PlayGrand – Compatible Devices

You can use the internet browser to log on to the site through your desktop, laptop, smartphone, and tablet.

What We Think about the Feel of PlayGrand

We thought the appearance was sleek and stunning. The pink and dark colours work well together, making it easier for users to see what they’re clicking on clearly. The site is easy to navigate with just the options of Games and Promotions at the top of the page.

Updates, releases and improvements to the product

Since its inception, the site has largely remained the same in terms of its appearance and design.

PlayGrand Reviews Customer Support Rating

We feel that online casinos should include as many customer support details as possible. It simply adds to the casino’s legitimacy and covers more options for its users.

However, PlayGrand doesn’t meet the mark here, which costs it 2 rating points. We rate PlayGrand Casino’s support 3 out of 5.

How Can I Reach Out to PlayGrand?

For any PlayGrand complaints or questions you can contact customer support through

PlayGrand Features & Uniqueness Rating

If you had to look at other casinos, including those owned by White Hat Gaming, there aren’t many differences between them and PlayGrand (playgrand.com/in). Still, there are a host of features that are attractive on this site and the playgrand app.

As a result, we rate PlayGrand’s features and uniqueness 4 out of 5.

How Is PlayGrand Different to Other Online Casino Sites?

The PlayGrand Casino bonus is the one aspect that stands out for us. While there are sites that offer three deposit matches, we haven’t seen many providing the value that this site has.

What type of Player is PlayGrand best suited for?

You should register for a PlayGrand account if you

  • Enjoy attractive welcome bonuses.
  • Prefer playing games for free before using actual money.
  • Want to deposit and withdraw using Indian Rupees.
  • Wish to play traditional Indian games.

PlayGrand – Our Verdict

We think that PlayGrand is an online casino worth signing up for. The welcome bonus is mouth-watering, and the game selection is vast. Beyond that, there’s not much to separate it from other reputable sites in the country. 

What We Love about PlayGrand

There are a couple of things that the casino gets right, these include

  • Offering new players a substantial welcome bonus.
  • The layout of the site and its adaptability to a mobile screen.

Drawbacks - How PlayGrand Could Improve

There’s always room for improvement in an online casino, and we think that PlayGrand should:

  • Consider improving their promotions for existing players.
  • Offer a comprehensive FAQ section that will answer players’ questions.

Our Final PlayGrand Rating

After experiencing the site for ourselves and rating each of the eight sections, we give PlayGrand an overall rating of 4 out of 5.   

Operator details
Company Name: White Hat Gaming Limited
Address: 85 St John Street, Valletta, VLT1165, Malta
Licenses: UK Gambling Commission and Malta Gaming Authority
Established: 2015
VAT Number: N/A
Registration Number: MGA/B2C/370/2017
Awards: None
Languages Supported: English, Swedish, Finnish, Norwegian, Spanish, Portuguese
Associated Brands: 21 Casino, Slot Planet
Affiliate program: PlayGrand Affiliates
Customer support
Live chat: Yes
Live chat 24/7: Yes
E-Mail Address: [email protected]
Devices & Apps
Devices: Desktop, Tablet, Mobile
Apps: No
Games & Providers
Amount of games: 1,000
Games: Live Casino, Slots
Amount of providers: 103
Providers: 1x2gaming, Endemol Games, EYECON, Ezugi, NetEnt, Microgaming, Evolution Gaming, Play’n GO
Banking & Payments
Currencies: INR, GBP, EUR, SEK, AUD, CAD, NOK, USD
Payment (Deposit): UPI, PayPal, Bank Transfer, Visa, MasterCard, Skrill, Neteller, Maestro
Minimum deposit: ₹500
Payment (Withdrawal): Neteller, Bank Transfer, Skrill, PayPal, UPI, Visa, Maestro, MasterCard
Minimum withdrawal: ₹1,000
Pending withdrawal period: 1-3 Days
Bonuses & Requirements
Deposit: ₹100,000
No deposit: -
Free spins: 100
Wager requirements free spins: -
Wager requirements: ×35
18+ | Please Play Responsibly | Terms & Conditions apply.
Accept players from India India Flag

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