Rummy Circle Review

If you are wondering if Rummy Circle is one of the legal gambling sites in India, we have your answer. Read through our review to find out whether you can trust Rummy Circle or need to explore more rummy sites.

Is Rummy Circle Trustworthy? Find out in Our Honest Rummy Circle Review

Operator data

Company name

Games24x7

Address

401 4th Floor, Building No. 16 Wing-B Interface Complex Off Link Road, Malad (West) Mumbai Maharashtra 40064

Licenses

None

Founded year

2012

VAT number

N/A

Registration number

N/A

Payment (Deposit)

All major credit cards

Payment (Withdrawal)

Bank transfer

Deposit bonus

2000 rupees paid out in increments 

Minimum deposit

Unknown

Minimum withdrawal

Between 500 and 1000 rupees depending on club membership 

Payout speed

Between instant and three business days 

Currencies

Rupee

Software

Generated by Play Games24x7 and an unknown source 

Products

Rummy

Amount of games

Four variations of rummy 

Devices

Desktop, mobile web browser, mobile app 

Languages supported

English

Restricted countries

Any country other than India as well as Aasam, Sikkim, Odisha, Telangana, Nagaland

Associated brands

Ultimate Teen Patti, Battle Snakes (coming soon)

Awards

None

Affiliate program

RummyStar

Customer Support

Email

Phone number

Phone support not available to non-club members 

Email address

[email protected] 

Availability

Between a few hours and a few days 

Is Rummy Circle Trustworthy?

If you live in India and enjoy betting sites that offer card games, you have undoubtedly heard of Rummy Circle. If you find yourself wondering whether this entity is one of the legal gambling sites in India, the experts at JustGamblers have the answer for you. Marketed as “India’s top-grossing game,” rummy has quickly grown in popularity among Indian gamblers since it first became available. Considering that gambling is technically outlawed in India, you may find yourself wondering, “Is Rummy Circle legit?

While the prospect of placing bets through a casino based in India may seem appealing to Indian gamblers, many issues raised serious concerns among our experts regarding Rummy Circle, and they should lead you to consider other options instead. 

Is Rummy Circle Licensed and Certified in India?

Rummy Circle has exploited a loophole in Indian laws that differentiate between games of skill and games of chance. Games of chance are expressly outlawed; however, games of skill are allowed. Rummy is considered a game of skill, so an entity such as Rummy Circle is legally allowed to create an online platform through which Indian players can make bets on rummy games that they play online.

The issue with Rummy Circle and other companies like it is that the government has yet to enforce any regulation on online gambling for games of skill. Many online casinos outside of India hold themselves to a high standard and obtain licensing from formal government agencies, including the Government of Malta or Curacao. However, Rummy Circle is not mandated to take this extra step.

The only certification that Rummy Circle currently possesses is through iTech Labs, which is a random number generator (RNG) certificate. The certificates are dated as of December 2, 2019, and the casino indicates that it has partnered with iTech Labs since 2012. A major complaint among users is that they do not believe Rummy Circle games abide by random generator technology.

One redeemable quality about Rummy Circle amid its lack of licenses and certifications is the fact that the casino is a member of The Rummy Federation or TRF, an organisation which provides internet casinos with the tools that they need to develop enjoyable rummy entertainment for their players.

When Did Rummy Circle Casino Launch?

Rummy Circle launched through Games24x7 in August 2012. Games24x7 emerged in 2006 and developed its first internet game in 2009, then slowly developed the concept of Rummy Circle. Thampy Trivikraman and Bhavin Pandya currently own the company.

Does Rummy Circle Have a Good Reputation?

Unfortunately, there are numerous reports of players who are displeased with Rummy Circle for many different reasons. Repeatedly, former users refer to Rummy Circle as being a fraudulent company due to issues with payouts or adding money to a player account—these players claim that they never see a deposit reflected in their profiles.

Other complaints among past players include issues with the website not loading after they have placed a bet and concerns regarding the fairness of the casino’s games. Seeing complaints such as these is always concerning to our experts, and they should not be taken lightly.

Alexa data information is a clear indicator regarding how popular Rummy Circle is among Indian gamers: currently, it is ranked 16,832nd in global internet traffic with 94% of that traffic coming from India. The average time spent on the site is a little over six minutes, which is in line with how long it would potentially take to play a game of rummy.

Is Rummy Circle a Listed Company?

At this time, Rummy Circle is a privately-held company, which means that there are no stock options for the entity. The casino has not given any indication that it plans to change this stance.

Brands Associated with Rummy Circle

Games24x7 owns rummy Circle. This entity also owns a site called Ultimate Teen Patti. Games24x7 is developing a concept called Battle Snakes, but it has yet to provide any further information about what the game or site will entail.

Rummy Circle’s Responsible Gaming Policies

One of the things that we noticed about Rummy Circle’s responsible gaming policies is that they are very hard to find. Most reputable casinos provide their players with a direct link at the bottom of the screen so that they can find responsible gaming policies quickly. In the case of Rummy Circle, we needed to click around to find this important information.

When we did finally find Rummy Circle’s responsible gaming mandates, they were disappointing. Players can request to set a daily or monthly playing limit and can also request to self-exclude for a period, but Rummy Circle does not indicate the playing limits that a player can set or how long a player can self-exclude before their account is closed. Instead, the bulk of this section is information about how to avoid developing a gambling addiction.

These details are important and helpful—however, the responsible gaming policies that the casino has to offer are slim compared to its competition.

Creating an Account with Rummy Circle Casino

Similar to other online casinos, Rummy Circle tries to make the initial signup process for a new player quick and easy. The process is slightly deceiving; however, although the casino requires very little information on the front-end of registration, there are more steps that you will need to take to validate your account.

Information You’ll Need to Get Started

The platform only needs a few pieces of information to set up your Rummy Circle account. On the homepage of the site, you can enter the following information:

  • A username and password. Note that there is a length requirement for both the username and the password.
  • Valid email address
  • Year of birth
  • Gender
  • State

After entering these details, players are redirected to a screen that will ask for further details, including their full name and a request for payment information. Prospective users can also choose to initially set up their accounts using their Facebook profiles, which is a faster way of establishing an account than inputting the information listed above.

Do I Need to Provide Any Documents to Withdraw Earnings from Rummy Circle?

Rummy Circle does have a KYC policy, or “know your client.” This policy mandates that before players can withdraw or add any funds, they need to submit copies of specific documentation.

How Easy Is It to Create a Rummy Circle Account?

Setting up a Rummy Circle account is very simple. It should not take a new player more than five minutes to create a Rummy Circle account.

Remember that the initial signup does not cover everything that you will need to enter, additional information that will likely take another five to 10 minutes to submit.

How Rummy Circle Verifies Your Documents

Rummy Circle has added a link to its website through which users can upload required documentation without having to send a separate email. This feature is useful and saves players time versus having to send an email. However, it is difficult to find: the link for this option is in the “Promotions” section of the website. Users can click on a small green button on the bottom right hand of the screen that says “Upload Now” to submit required documentation.

How Quickly Can I Start Playing with Real Cash?

There will be a lag between when you initially set up your account and when you can start playing with real cash. The casino must verify your account before any financial transactions can take place.

Rummy Circle Withdrawals and Deposits

Rummy Circle deposit and withdrawal options are minimal. The casino does not incorporate transfer fees, but it is also not clear regarding minimum deposit amounts.

Keep in mind that the speed of withdrawals will depend on whether you decide to opt into one of the casino’s memberships programs. Enrolling in one of these programs provides the bonus of faster withdrawals. It’s worth noting, however, that players have reported extended wait times for withdrawals even as members of the program.

Rummy Circle Casino Deposit Methods

Rummy Circle is not forthcoming regarding deposit options. The only thing that we could find is the information below. Unfortunately, the casino has not responded to our inquiries for clarification. 

Deposit method

Min and max deposits

Transfer fee

Processing time

All major credit cards

No minimum/unknown maximum

None

Varies

How to Withdraw Your Earnings

Players can withdraw funds in the following ways: 

Withdrawal method

Min and max withdrawal

Transfer fee

Processing time

Bank transfer (non-club members)

500 rupees/ 2,000 rupees

None

One to three business days

Bank transfer (club members)

1000 rupees/ no maximum

None

Casino claims withdrawals are instant

Do I Need to Prove my Source of Wealth?

Rummy Casino does not require that users provide documentation regarding their source of wealth. Team members do reserve the right to request this information if they suspect fraudulent bets.

Rummy Circle Casino Bonuses and Campaigns

If there is one word to explain the bonuses and campaigns available at Rummy Circle, it is “underwhelming.” There are a few promotions listed on the site, and the casino requires a high minimum deposit to cash in only a small percentage of the promotion.

Introducing Rummy Circle’s Bonuses

As with most internet casinos, Rummy Casino offers a signup bonus. The promotion sounds appealing with new users earning up to 2000 rupees on a first deposit. However, the terms and conditions of the bonus are less than appealing: the bonus has a minimum deposit amount, meaning that unless you deposit 200 rupees, you will not receive any bonus.

If you opt to deposit the full 2000 rupees, you will still need to wait to see your 2000-rupee bonus. The casino distributes this bonus in portions depending on how much you bet on a game.

Current Rummy Circle Campaigns

One of the easiest campaigns to cash in on through Rummy Circle is the referral program. The site indicates that players can earn a total of 1000 rupees for every referral who registers and funds a player account.

This promotion is paid out in “chunks,” and the amount that you get is based on the amount of money that your friend deposits. For every 350 rupees that your friend deposits on his or her player account, you will receive 100 to 1000 rupees.

FAQs on Rummy Circle’s Bonuses

Q: Are the terms and conditions of each bonus the same?

A: No. The rules for each promotion are slightly different. The difference usually revolves around the payout schedule for the bonus.

Q: Do I need a Rummy Circle promo code for bonuses?

A: Yes. Each bonus comes with its own unique promo code. Players will need to enter the promo code before they have access to the campaign.

Q: Does Rummy Circle have daily bonus option?

A: It appears that Rummy Circle primarily changes its bonuses depending on the season. For example, the casino will introduce a special bonus for Christmas or New Years.

Q: Can I still access campaigns using the Rummy Circle app?

A: Yes. The app offers the same features that you would find if you logged into your account on a desktop computer. 

Which Games Does Rummy Circle Casino Offer?

Rummy Circle offers a wide range of rummy games. Due to the strict Indian laws regarding gambling, the casino does not offer anything beyond options for rummy.

Which Casino Games Can I Play at Rummy Circle?

Players who register for a Rummy Circle account can expect to find the following rummy game options:

  • Points Rummy
  • Deals Rummy
  • Pool Rummy
  • Raise Rummy
  • Tournament-style games

Unfortunately, there are no options for live casino games. You will not find options for slots online or other card games, either. If you’re looking for these options, we suggest that you read through our reviews for other online casinos in India that offer these features.

The casino offers free tutorials, an excellent option for new rummy players to use to learn the basic rules of the game before they start placing real-money bets.

Where Does Rummy Circle Source Its Games?

The terms and conditions of Rummy Circle indicate that it sources its software from a mix of offerings from Games24x7 and outsourced companies. These outsourced companies are not named anywhere on the site, and our questions regarding the source of the additional software have gone unanswered by the casino.

How Easy Is It to Use Rummy Circle?

The website for Rummy Circle is clunky and not something that you would expect to see from any reputable internet casino. It’s difficult to find the type of rummy that you prefer, a process which takes away from the time that players can spend enjoying their chosen games.

Rummy Circle Compatible Devices

Players can access Rummy Circle games in the following ways:

  • Desktop computer
  • Mobile web browser
  • Rummy Circle app

To the casino’s credit, it appears that players do enjoy accessing games through the casino’s app. The Rummy Circle app is easy to download, which makes it more appealing. Although we have serious concerns regarding how the casino operates, the fact that it has developed a well-liked app is a welcome positive.

What We Think about the Feel of Rummy Circle

Nothing is exciting or interesting about the Rummy Circle site. Navigating the site is very confusing, and there is fine print on nearly every page. The site colours are dark, which makes it difficult to read using a mobile web browser. Unfortunately, there is nothing that we like about the design of this casino’s platform.

Rummy Circle Casino Customer Support Services

Rummy Circle’s customer support service options are lacking. Improvement in customer support comes with the caveat of signing up to become a higher-level member of the casino. At that point, you receive access to a phone number depending on the type of program that you select.

How Can I Reach Rummy Circle?

The primary way to reach out to Rummy Circle customer support is through an email address: [email protected] The casino claims that the average response time for an inquiry is a few hours, but players have reported waiting days if not weeks to hear back from someone.

If you decide to enroll as a “club member,” you can reach a customer service representative through one of the following phone numbers:

  • Platinum Elite members: +917735188831
  • Platinum Club members: +917738158484
  • Diamond Club members: +918879576345

Rummy Circle makes it very clear that if you are not a member of any of these clubs, a customer service agent will not assist you with questions. The casino does not offer an option for live chat services.

Which Features Make Rummy Circle Unique?

The leading feature that makes Rummy Circle unique is the fact that it offers a variety of rummy games exclusively to Indian players. The casino does offer an interesting mix of games that Indian gamblers will undoubtedly find enticing, but in our expert opinion, players should proceed with extreme caution.

How Is Rummy Circle Different from Other Online Casinos?

Rummy Circle is different from other online casinos because it only provides options for rummy games. This lack of game options is undoubtedly due to the legal restrictions in India that prohibit entities from offering games of chance. If you are looking for options for slots or jackpot games, you will not find them at this internet casino.

Is Rummy Circle a Good Choice for Indian Players?

Unfortunately, many Indian players mistakenly believe that since Rummy Circle is based in India, the entity is trustworthy. We do not believe that is the case. There are far too many complaints from past users and persistent questions regarding the casino’s operations and consistency.

Our experts feel that there are better options for Indian players who prefer rummy as their game of choice.

Rummy Circle – Our Verdict

Playing rummy online should be an activity that provides you with hours of fun. During gameplay, you should not have the worry about whether your information is in jeopardy or whether you can count on a payout if you win. Sadly, our experts believe there are too many issues with the Rummy Circle platform to classify the entity as trustworthy.

Five Things We Love about Rummy Circle Casino

Although there is not a lot that we love about Rummy Circle, the casino does have a few positive qualities. A few examples:

  • How to Play section

Rummy Circle tries to cater to novice players by providing them with an overview of how to play different versions of rummy. This area of the site supplies players with vital details about the game, including the objective, winning sequences, and common rummy terms. If you are new to playing the game, it is definitely an area to review before you place your first bet.

  • Facebook sign-up

If you don’t want to spend the time manually entering information that you need to supply to register for a Rummy Circle account and you have a Facebook account, you can easily sign up for a player account by using the “Register via Facebook” option. Using this feature links your Facebook account to a Rummy Circle account and gives you instant access to Rummy Circle.

  • Free game options

Are you new to the world of rummy and need to learn the rules? Log into your Rummy Circle account any time and click through the tutorials and free games that the casino offers.

  • Support

Despite the lack of customer service communication options, Rummy Circle does feature a section of the website, “Support,” that is dedicated to many of the frequently asked questions that players bring forward about the terms and conditions of bonuses, tournaments, and other features.

  • Game articles

If you are interested in learning about news in the online gaming market, Rummy Circle is a helpful source. The site reports the latest information and trends in the gaming world, which can be handy if you decide to expand your gambling habits beyond rummy.

How Rummy Circle Could Improve

There are multiple ways in which Rummy Circle could improve its interface. While it is hard to narrow down the things that we don’t like about the casino to just three examples, here are the factors that we believe are the most critical for potential players to consider:

  • Lack of customer service options

While most reputable internet casinos provide users with several options through which to contact a customer service representative in the event of a problem, Rummy Circle only has one email address. Players can pay to belong to different “memberships” that come with access to phone numbers for customer service.

Although its contact section indicates that a member of the team is available 24 hours per day and seven days per week, our experts would be remiss if we did not mention the multiple complaints from past players indicating that it has taken weeks to hear back from a Rummy Circle—or that they haven’t heard back from the casino at all.

  • Deposit and withdrawal transparency

The rules and regulations regarding withdrawals and deposits at Rummy Circle are not easy to find. Our experts could not find any information regarding deposit or withdrawal limits except one reference to increasing deposit or withdrawal limits if you register for one of the platform’s memberships.

  • Awful bonus terms

The bonuses at Rummy Circle are not on par with reputable internet casinos. The minimum deposit to partake in a bonus is very high, and the fact that players receive their bonus cash in small chunks instead of outright is discouraging.

Our Rummy Circle Review Rating

To put it simply, our experts were not thrilled with Rummy Circle. While Indian players may feel more inclined to trust an internet casino that is based in India, Rummy Circle is not held to any government standards, which makes it virtually impossible to ensure that players will receive payouts. With the multitudes of complaints against the casino, we believe that your money would be well-spent at another internet entity that is regulated and certified by a government agency such as Malta or Curacao.

For these reasons, we are awarding Rummy Circle with a one out of five-star rating. We recommend that you look through our expert reviews for more rummy sites. 

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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