Unibet Review

Read our experts’ thoughts on Unibet India’s security, gaming options, and usability features. We explore Unibet India’s customer service, website design, and security measures so that you can make an informed decision before signing up.

Is Unibet India Trustworthy? Find out in Our Honest Review

Operator data

Company nameTrannel International Ltd.
AddressLevel 6 - The Centre, Tigne Point, Sliema, TPO 0001, Malta
LicensesMalta Gaming Authority
Founded year1999
VAT numberN/A
Registration numberMGA/B2C/106/2000
Payment (Deposit)Visa / Mastercard, Bank Transfer, Instant Banking, WebMoney, ecoPayz, Skrill, Neteller, paysafecard, Trustly
Payment (Withdrawal)Visa / Mastercard, Bank Transfer, WebMoney, ecoPayz, Skrill, Neteller, Trustly
Deposit bonusInitial Deposit: EUR100 on a deposit of EUR100
Minimum depositINR1000
Minimum withdrawalINR1000
Payout speed12 hours to 5 business days
CurrenciesINR, CAD, USD, EUR, GBP, HRK, SEK, NOK, PLN, HUF, and more
SoftwareMicrogaming, NetEnt, Playtech, Quickspin, Evolution Gaming, IGT, NextGen, Leander Games, WMS, Blueprint Gaming, Big Time Gaming, Thunderkick, Genesis Gaming, Ash Gaming, Relax Gaming, Play’n GO, Odobo, Geco Gaming, Yggdrasil, Cryptologic, Aristocrat, Push Gaming, 2by2 Gaming, OpenBet, Stakelogic, Jadestone, Barcrest, Felt Gaming, SG Interactive, Skillzzgaming
ProductsSlots, Live Casino, Sports Betting, Table Games, Bingo
Amount of gamesOver 900
DevicesPC, Mac, iOS, Android
Languages supportedEnglish, Spanish, French, Russian, Portuguese, German, Latvian, Polish, Hungarian, Romanian, Greek, Italian, Danish, Norwegian, Swedish, Finnish
Restricted countriesUnited States, Afghanistan, Australia, Denmark, Estonia, Ethiopia, France, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Spain, Syria, Turkey, Yemen
Associated brandsKindred Group - 32Red, Bingo.com, Bohemia Casino, Cashinohuone, iGame, kolikkopelit, MariaCasino, RoxyPalace, Storspillar Storspellare, Vlad Cazino
AwardsIGA Awards Sportsbook Operator of the Year 2014, Socially Responsible Operatory 2016; IGA App Awards Spin City - App of the Year 2014, Online Sportsbook Operator of the Year 2015, In-Play Sports Operator of the Year 2015; iGB Affiliate Awards Best Poker Affiliate Program 2016; European Poker Awards Poker Innovation of the Year 2015; EGR Awards Innovation of the Year 2014, Best Poker Marketing Campaign 2014, Innovation in Poker 2014-15, Affiliate Marketing Campaign 2015, Socially Responsible Operator 2016, Sports Betting Operator 2016
Affiliate programwww.kindredaffiliates.com
Customer SupportFAQ, Community Forums
Phone numberN/A
Email addressN/A
Availability24/7

Is Unibet India Trustworthy?

When conducting our Unibet review, our experts were pleased with much of the information that we discovered. Even before we got to the games, we had positive feelings regarding this casino. Its reputation is impeccable, and we believe that Unibet India is making the right moves to gradually build up a robust fanbase.

Unibet is still new to the Indian market, so we can give it a pass for the time being regarding its low site ranking among Indian players. We remain optimistic that it will attract more attention among regular gamblers. In particular, its accessibility to newer players will make it an attractive option for those first entering the online gambling scene in India.

Unibet’s Security Certifications

The casino immediately provides an answer for Indian players who may be wondering, “Is Unibet legit?” At the bottom of the homepage, Unibet proudly displays its array of security and responsible gaming certifications, including sign-offs from:

  • The Global Gambling Guidance Group (G4)
  • European Gaming & Betting Association (EGBA)
  • International Billing Integrity Association
  • The Remote Gambling Association (RGA)
  • Gambling Therapy (GA)
  • GamCare
  • eCOGRA
  • Protect Integrity

It’s unusual to see so many of these certifications listed immediately on a casino’s homepage. We have confidence in Unibet regarding player security and responsible gaming practices.

Licensing Bodies Behind The Company

Similar to other reputable names in online gambling, Unibet Casino is licensed in Malta. The website operator’s contact information is:

Trannel International Ltd.

Level 6, The Centre

Tigne Point

Sliema, TPO 0001, Malta

Unibet India has a sister site for its British users at www.unibet.co.uk. That site is operated by a different company and licensed through Gibraltar.

The fact that the casino has multiple licenses between different sites is reassuring. Given that its legitimacy has been confirmed by multiple licensing bodies, we can confidently answer the question, “Is Unibet legal in India?” with “yes.”

The Formation of Unibet

Unibet’s founder, Anders Ström, founded the company in 1997 with the goal of becoming a major betting house. The company obtained its first betting license in 1998 then opened a website in 1999, making it one of the earliest online gambling sites. Since then, it has expanded its offerings and brands, resulting in the Unibet India that we know today.

Unibet is the starting point of Kindred Group, which includes several associated brands we mention in this review.

Internet Reputation

Unibet India has a very positive reputation among online gamblers throughout the world. Players frequently note how easy the site is to use and how friendly it is to beginners. No casino receives universal praise for every feature, and some Unibet players lament the lack of incentives for high rollers, viewing the casino as a good beginner’s site that’s less suited to advanced players.

Online Ranking & Popularity

Unibet does not yet have a strong Alexa ranking in India, which makes sense given its recent entry into the Indian market. We believe that the brand is strong and that its overall reliability will help it to gain traction in the market over the next several years.

Unibet Ownership and Future

Unibet has a storied history involving people with integrity making sound business decisions. Unibet has avoided the mires of legal trouble. As a result, the casino has a large, loyal player base, and it has expanded to other parts of the world, including India, as a gambling market. Unibet is listed on the Stockholm NASDAQ as the rebranded Kindred Group under the symbol KIND SDB. Before this change, it was listed as UNIB SDB.

Based on its past successes, current legitimacy, and expanding reach, we expect Unibet to thrive in the future. Despite its longevity, the company appears to focus on innovation and does not remain static. Indian players and investors alike may safely consider Unibet a gaming option for today and the future.

Brands Associated with Unibet

As Unibet expanded, it created an umbrella brand, Kindred Group. The group owns several brands that work in conjunction with Unibet:

  • 32Red
  • Bingo.com
  • Bohemia Casino
  • Cashinohuone
  • iGame
  • Kolikkopelit
  • MariaCasino
  • RoxyPalace
  • Storspiller, Storspelare
  • Vlad Cazino

Gambling Responsibly with Unibet

Unibet India supports responsible gambling in several ways. As with most reputable casinos, the platform provides options for self-exclusion and limiting deposits and bets. The casino couples these methods with information regarding safe gambling practices in the FAQ. Further, the site displays several certifications regarding safe gambling and links to sites that provide resources for those who suffer from a gambling addiction.

Signing Up Process

Unibet India has opted for security over convenience in most areas. Fortunately, that means that you must only deal with the inconvenience once and upfront. Despite the inconvenience, you should let the casino’s strict documentation requirements help you to feel secure that the casino respects your privacy and protects your information.

Registration Information for Unibet

You must provide your name, contact email, preferred welcome bonus, proof of residency, and at least one deposit method to sign up with Unibet.

Required Withdrawal Documentation

Unibet India generally does not require any additional documentation to withdraw your funds. Instead, all documentation is required on the front end, combined with a restriction that withdrawals may only be made to accounts from which you have previously made a deposit.

The Registration Process

The first step to register with Unibet is to choose your country of residence. Next, select the welcome bonus that you prefer—example options for Indian players are a EUR200 ‘Poker Playthrough Bonus’, a EUR25 Sportsbook Welcome Offer, and a EUR100 Casino Deposit Match Bonus. Enter your name, email, birthday, and gender. After that, you’ll be able to create your account, but you must provide name and address verification within 30 days. You’ll also need to provide that information before you can make a deposit.

Common Withdrawal Times

Generally, you will receive withdrawn funds in between 12 hours and three business days. Some methods may take slightly longer.

How Unibet Verifies Your Identity

Unibet puts robust verification procedures in place to avoid identity theft and other forms of fraud. Any documentation that you provide must be in a JPG, JPEG, PNG, BMP, TIFF, DOC, DOCX, or PDF format. Each registration and deposit step requires different documentation, as we outline below.

  • Identification
    New players must verify their accounts by providing at least one of the following: passport, government-issued ID card, driving license, or official residency document.
  • Residency

Players must provide proof of residency to confirm that they live in a country where it is legal to gamble online. Residency information corroborates subsequent payment information. You must scan and submit one of the following: bank statement, a utility bill for a landline-based service including gas or electricity, official residence document, or certified government correspondence.

Note that the casino does not accept rental agreements, mobile phone contracts or bills, or insurance documentation as proof of residency.

  • Source of Deposit

The documentation required for deposits varies depending on the deposit source:

  • Credit/Debit Card - Signed scans of both sides of your card with the second set of six digits and the CSC/CVC code blocked out.
  • Bank Transaction - Scan of your account statement, a screenshot of your online account, or a bank statement PDF from your online account. Note: the account must be in your name, so you cannot use business accounts to deposit funds.
  • Neteller/Skrill/ecoPayz/WebMoney - A screenshot of your account page with full name and account information available.
  • Paysafecard - A scan of the voucher or receipt with any sensitive information blocked out.

Deposit Processing Time at Unibet

Deposit times are remarkably swift. Most deposit methods are instant, though bank deposits may take between one and three business days depending on your bank.

Unibet India Deposit & Withdrawals

Unibet India operates directly under its mother site (www.unibet.com) rather than a dedicated local site. This operation strategy is a mixed blessing, as it allows the casino to use the same international payment and deposit methods for nearly any country, but what it gains in accessibility it loses in relevance.

Despite Unibet’s perfect reputation for security and legitimacy, Indian players cannot use PayPal to deposit into or withdraw from their accounts. For PayPal to approve a payment method for Indian players, the casino must provide a dedicated local site. We look forward to a time when Unibet takes this helpful step, though recent discussions in its community forum indicate that such a development is not right around the corner.

How to Deposit

Unibet permits Indian players to make deposits using common international methods. Please note that the minimum deposit amounts are rough exchanges of the current EUR minimum deposits listed on the site. You may deposit in INR, but the minimums are based on EUR and USD.

Payment MethodMinimum DepositProcessing Time
Visa/MastercardINR1000Instant
Bank TransferNone1 to 3 days
Instant BankingINR500Instant
WebMoneyINR2000Instant
ecoPayzINR2000Instant
SkrillINR2000Instant
NetellerINR2000Instant
paysafecardINR1000Instant (3% fee)
TrustlyINR1000Instant

How to Withdraw Funds

One of the distinct benefits of using Unibet India is that you can withdraw to a credit card, a feature that is both uncommon and welcome. As with many casinos, you may only withdraw to a source from which you have previously made a deposit. With withdrawals as well as deposits, note that the INR minimum withdrawals are approximations based on current exchange rates with EUR and USD.

Payment MethodMinimum WithdrawalProcessing Time
Visa/MastercardINR10001 to 3 business days
Bank TransferINR10003 to 5 business days
WebMoneyINR2500Up to 12 hours
ecoPayzINR2500Up to 12 hours
SkrillINR2500Up to 12 hours
NetellerINR2500Up to 12 hours
TrustlyINR10003 to 5 business days

In case you accidentally start a withdrawal in the wrong amount, Unibet provides its players a grace period of about two hours during which you can cancel the withdrawal. After that point, you must wait for the funds to appear in your receiving account and re-deposit them.

Verifying Your Source of Wealth

You do not need to prove a source of wealth once you associate one with your account. If the information on your account does not match the information associated with your deposit account, customer service may flag your account and ask you to fill out a short questionnaire and provide supporting documents such as a payslip or tax return.

Unibet India’s Bonuses and Promotional Campaigns

Bonuses and promotions are two of Unibet India’s weak spots. The casino focuses on providing larger jackpots and a secure experience, not enticing players with bonuses. We can respect that choice as a philosophy, but Unibet is dramatically less attractive than its competitors in this area.

Regular Bonuses

Unibet offers a slim array of rotating bonuses. Welcome offers change only occasionally and are not generous. You will periodically find bonuses available for various games that you can play on the platform.

Ongoing Campaigns

Unibet does not focus on bonuses and promotional campaigns. Instead, the casino offers a small selection of modest bonuses. The list of current promotions can be found here: https://www.unibet.com/promotions

The Unibet Bonus and Campaign FAQ

Q: Are there any ongoing deposit bonuses?
A: Unibet India does not provide ongoing deposit bonuses. After the initial deposit bonus, that’s it. The casino funnels the funds that such bonuses would provide into larger jackpots.

Q: Are there loyalty programs for specific kinds of games?
A: Yes. Unibet India’s bingo games share a loyalty program. The more often you participate in bingo games, the more frequently you get a spin on the bingo loyalty wheel, earning you one of various bonuses including extra cash.

Q: Is there a general loyalty program?
A: No. Unibet does not provide a “high rollers club” or similar loyalty program. Instead, bonuses and incentives are available to all players.

Q: Will Unibet increase their bonus opportunities?
A: Not likely. The company has deliberately kept bonuses slim, and its management has not given any signs of changing course.

Gaming Options at Unibet India

No matter what your gaming style is, you’ll find something at Unibet. The casino offers an enjoyable and safe experience whether you’re looking for live casino games or sports betting opportunities. Indian players have access to a tremendous number of games thanks to how frequently top software companies approve their games for use in the Indian market. Take a moment to learn about the games available to discover which ones interest you the most.

Gambling Options

Considering the volume of games available at Unibet India, you can find almost any gambling experience that you desire. We split the offerings into casino games to play and betting options.

Casino Games

  • Table Games
    The casino allows players to play common table games in arcade form, including poker, blackjack, roulette, baccarat, and dice games.
  • Live Casino
    If you’re looking for the classic physical casino experience from your home, Unibet poker, blackjack, and roulette each offer the real deal: playing with a live dealer. Unibet India also provides several uncommon live casino options, such as Monopoly, Money Wheel, and Deal or No Deal.
  • Slots
    You’ll find over 800 slots options within the casino games section. Enjoy slots experiences inspired by franchises such as Star Trek, Batman, Game of Thrones, and Jurassic Park.
  • Keno
    Enjoy the lottery-style experience of keno, a popular inclusion in both physical and online casinos.
  • Scratch
    Get quick results for quick bets with Unibet India scratch games.
  • Bingo
    Unibet offers themed bingo sessions with progressive jackpots, including The Pitch, The Arena, All Stars, and Grand Prix.

Betting Options

  • International Sports
    This category is where most players engage in Unibet India’s online betting experience. By far, the majority of bets occur on football games, but many players also choose to bet on cricket, horse racing, rugby, and tennis.
  • Niche Sports
    You can find other games to bet on here. This category includes American football, basketball, gaelic sports, and pro wrestling. During Olympics years, certain sports become more popular for betting as they receive renewed international attention.
  • Unconventional Bets
    Unibet India provides options for less conventional bets. If you’re interested in chess or politics, you’ll even have the opportunity to bet on these event categories. Keep an eye on this section during major election years.
  • Esports
    Online gamers will recognise some popular titles to bet on in the esports arena. The most common betting experience for esports is League of Legends, but Dota 2 and Starcraft 2 each have consistent followings.

The Software Companies Responsible for Unibet India’s Games

Unibet relies on a staggering number of software providers. Based on the platform’s sterling reputation among online casinos, Unibet India has signed agreements with the most trusted names in gambling software. The casino favours redundancy when it comes to games—for example, if you want to play blackjack online, you can play versions from NetEnt, Play’n GO, Playtech, Cryptologic, Microgaming, and Felt Gaming.

Here is the full list of accredited software providers:

  • Microgaming
  • NetEnt
  • Playtech
  • Quickspin
  • Evolution Gaming
  • IGT
  • NextGen
  • Leander Games
  • WMS
  • Blueprint Gaming
  • Big Time Gaming
  • Thunderkick
  • Genesis Gaming
  • Ash Gaming
  • Relax Gaming
  • Play’n GO
  • Odobo
  • Geco Gaming
  • Yggdrasil
  • Cryptologic
  • Aristocrat
  • Push Gaming
  • 2by2 Gaming
  • OpenBet
  • Stakelogic
  • Jadestone
  • Barcrest
  • Felt Gaming
  • SG Interactive
  • Skillzzgaming

User Interface

Unibet India offers a straightforward user experience. The casino focuses on security and gaming options, so you’ll find what you’re looking for easily once you familiarise yourself with the online casino’s layout.

Devices Compatible with Unibet’s Online Casino

Indian players with Apple computers, Windows PCs, iPhones, or Android phones can access Unibet. The website is compatible with any of these devices, and there is also a Unibet app to make the experience more streamlined for mobile users.

Unibet’s platform falls within the European school of design. The colours are simple and designed to remain in the background. While some of the casino’s arcade games are flashier, the site generally boasts a minimalistic and refined appearance.

The online casino is relatively easy to navigate, but some of the games show up in multiple areas. For example, you can find live poker both under the “casino” and “live casino” tabs. Some of the menu options are inconsistent between pages, so you may have to click on the home page button to find your way to a specific choice.

Unibet India’s Customer Support

The casino’s customer support approach is quite unique. Unlike most of its competitors, Unibet India has eschewed the traditional customer support notion in favor of community-sourced and self-service help methods. Despite this policy, the casino manages to provide rapid support to resolve most—if not all—issues that Indian players will encounter.

Customer Support Options at Unibet India

We were surprised to discover a lack of customer support options. Generally, an online casino with as good a reputation as Unibet India will offer substantial customer support options.

After researching further, we did determine that the FAQ is one of the most robust that we’ve seen for an online casino. The community forum is highly active with a responsive community. Sometimes, responses arrived in a matter of minutes—almost as quickly as live chat support responses on other sites.

Nevertheless, no matter how robust the FAQ or responsive the community is, we value being able to speak directly with a company representative. This factor represents a mark against Unibet India, but we’re obliged to tip our hat to how effectively the casino manages without a traditional customer service department. Note that the company’s employees do participate in and respond to community discussions, so you can still speak to a Unibet employee through a forum, but it may take some time and an official response is not guaranteed.

  • Customer Support Options:

FAQ: https://www.unibet.com/help

Community Forum: https://www.unibetcommunity.com/

  • Availability: 24/7

What Makes Unibet India Unique?

Unibet India is distinct from other online casinos in several ways. The casino is one of the original online gambling options, so it has never had to play catch-up with the competition. As a result, the platform reflects a design philosophy and approach to online gaming that stands out from other casinos.

How The Company Distinguishes Itself

Unibet is perhaps the most security-minded online casino that we’ve found. The platform’s design and functionality decisions make it clear that Unibet would rather lose a player than let someone in who is playing with fraudulent money. Additionally, Unibet has extensive relationships with more software providers than almost any other casino. The platform offers a unique approach to customer service that seems to work despite minimising direct contact with employees.

Should Indian Players Choose Unibet?

There are several reasons to choose Unibet, including:

  • Longevity, as Unibet is likely to expand in India soon
  • Security, as your money is safe in the casino’s hands
  • Variety, as you can find many different games and betting opportunities
  • Prize value, as prize pools and jackpots tend to be higher with Unibet India than with other online casinos.

Our Unibet India Review Summary

We have very few negative things to say about Unibet India and many positives to note. The casino is not perfect, but it is easily a 90+% positive casino, meriting our highest ranking criteria.

The Best Qualities

Narrowing it down to the top five attributes of Unibet India, our experts landed on the following.

  • Security
    Compared to a casino such as 1xbet, we have implicit trust that Unibet is both legitimate and trustworthy—an invaluable asset to any player. You will have to provide more documentation upfront, but it’s worth the hassle. We respect any casino that is this proud of its security certifications.
  • Gaming Variety
    Unibet started with gambling, and the company quickly expanded to include numerous betting options. It takes the same approach toward casino games with a vast range of opportunities available.
  • Customer Support (Information)
    We have a different opinion on customer support accessibility, but regarding information, Unibet India provides copious details. Nearly any question that you can think of has already been asked—and answered.
  • Responsible Gaming
    Our experts pointed out several things that Unibet does to promote and support responsible gambling, so the casino has our respect in this area. We speculate that downplaying bonuses and incentives may be an approach that the casino intentionally takes in part to help discourage the addictive nature of gambling.
  • Credit Card Withdrawal
    This feature is so rare that it deserves a positive callout. Unibet likely allows credit card withdrawal only because the casino confirms identification and ownership of the account—another reason to appreciate its security measures.

Areas That Need Improvement

Here are the three biggest areas in which we’d recommend changes from Unibet India:

  • Bonuses and Incentives
    We appreciate larger prize pools, but players can get stuck in a routine. Rotating incentives are a great way for casinos to encourage players to try new games.
  • Customer Support (Accessibility)
    We would appreciate if Unibet offered a live chat support service. It may not do so as a cost-saving measure, or it could be part of a strategy to integrate employee participation into the forum. Either way, perhaps we’ll be won over by their perspective in time—but for now, we’d be more comfortable with personalised, direct customer support and feedback avenues.
  • Localised Page
    Our experts strongly believe that a localised Indian page would be a significant benefit for Indian players. The fact that we can deposit in INR is nice, but it’s still slightly off putting to see bonuses exclusively displayed in EUR. The lack of a localised page prevents Indian players from using PayPal, which is one of JustGamblers.com’s preferred payment methods.

Our Final Rating for Unibet India

Unibet India is a fantastic choice for Indian players. While gamblers who love to hit it big and make it to the platinum level of high rollers’ loyalty clubs won’t find much encouragement from Unibet’s promotions, most players will discover an extremely safe and enjoyable experience. Well done, Unibet India—you’ve earned your 5/5 rating.

We look forward to seeing what the future brings for this casino in India.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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