

BananaBets Review
BananaBets Social Casino gets a 3.5 rating. It offers an okay selection of 270+ games, adequate coin purchase methods, and slow loading times. Although coin redemptions are unavailable, this site is great for players wanting to try casino-style gaming for fun.
What is good?
- Free 10,000 coins and a 500% purchase match on sign-up.
- Free coins on daily log-in and bonus wheel spins are available every four hours.
- Simple and fast account registration.
- Downloadable apps for iOS and Android.
- Fast customer care from live agents.
What is bad?
- Limited games catalog.
- Slow load times for games at an average of 25-30 seconds.
BananaBets Overall Performance: 3.5
BananaBets has over 270 social games, mainly slots, including traditional, Megaways, and Hold & Win. Table Games, Keno, Jackpots, and Video Poker titles are also available on the site. As a social casino, BananaBets is identical to a sweepstakes casino, except it does not feature prize redemptions. There are no Sweeps Coins; you can only play for fun here.
This social casino launched in 2023 and has not yet developed a solid online reputation, although users' overall feedback is positive. The parent company, GAN PLC, was established in 2019 and won an award for “Best B2B Social Slot Company” the same year.
Registration on the site is simple and fast, and BananaBets offers good customer care. Live operatives respond quickly to help requests. However, adding telephone assistance would make the site even better.
There’s also room for improvement in game load times. It takes 25-30 seconds on average to load games, which is frustrating when you want to get the most from your playing time. Another flaw with this site is a lack of measures to control player spending.
BananaBets Rating Overview
- Coin Rewards and Promotions Rating: 4.0
- Redeeming Coins Rating: N/A
- Purchasing Coins Rating: 4.0
- Registration and Verification (KYC) Rating: 4.0
- Social Games and Software Rating: 3.5
- Responsible Gambling Rating: 3.0
- Trust and Reputation Rating: 3.5
- Fairness and User Rights Rating:
- Usability Rating: 2.5
- Mobile Rating: 2.5
- Customer Care Rating: 4.0
Why You Should Read and Trust Our BananaBets Review
JustGamblers reviews and rates US sweepstakes and social casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert who is fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this BananaBets review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
Personal Thoughts About BananaBets
“The experience at BananaBets is about having fun and getting a taste of sweepstakes and real-money casino gaming. One thing that’s lacking is tools and information about responsible gambling. Anyone engaging with this type of platform should be aware of the risk of developing a gambling problem. After all, it’s not all fun and games. I’m also disappointed by the load speeds, which are amongst the slowest I’ve experienced at any casino gaming platform. On the plus side, the games are fun, and top providers like Netent are represented. I’m also impressed with this social casino's customer care level; responses are fast and efficient.”
Patrik Lidin, Sweepstakes Casino Expert
High-Level Overview of BananaBets
🌐 Website URL | https://bananabets.com/ |
🔐 Part of SPGA Alliance | N/A |
🛑 Legal Age Requirement | 18+ |
🎰 Number of Social Casino Games | 270+ |
🎰 Types of Social Casino Games | Slots, Table Games, Video Poker, Megaways, Arcade, Keno |
💳 Purchase Options | Visa, Mastercard, Discover, American Express, PayPal |
💰 Welcome Rewards | 10,000 coins plus a 500% welcome match bonus on first purchase |
💵 Cost of Coin Package | Starts at $4.99 |
🪙 SC Minimum Redemption | Coins cannot be redeemed and are for entertainment purposes only. |
💳 Redemption Options | N/A |
📱 Compatible Devices | Desktop, laptop, tablet, smartphone |
BananaBets State Availability and Differences Between States
BananaBets casino is available across the US, except in Alabama, Alaska, Missouri, New Mexico, South Carolina, and Washington DC. Players must be 18 years of age to use the site.
1. Coin Rewards and Promotions Rating: 4.0
- ✅ Solid amount of 10,000 free coins on sign-up.
- ✅ 500% match bonus on the first coin purchase.
- ✅ Daily opportunities to get more coins by logging in and spinning the bonus wheel.
- ❌ No free sweepstakes or gold coins, as this is a social casino with no opportunity to redeem coins for gift cards or cash rewards.
- ❌ Free coin rewards are limited to the website, with no social media or AMOE options.
“BananaBets has a solid free bonus system enhanced by the opportunity to spin the bonus wheel, which is available for a new spin every four hours. You’ll have plenty of opportunities to keep the action going without making a purchase, which motivates a 4.5 rating. They could improve by adding a loyalty program.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Coins BananaBets Sweepstakes Casino
BananaBets Casino Welcome Rewards
On sign-up, BananaBets gives players 10,000 free coins and a 500% match bonus for the first coin purchase.
BananaBets Casino Daily Login Rewards
Each day you log in, you get free coins. On the first day, you get 1,000 coins, and the number of coins increases by 1,000 each day until you receive 15,000 coins on day 7, making your maximum weekly total 36,000. Then, the cycle resets.
Competitions and Promotions
BananaBets has a bonus wheel to spin every four hours to win free coins and XP points. These points help you move up XP levels, where you get increasingly more coins for free.
Also, check out the promo tab on the homepage for a few regular promotions and the challenges tab, where you can often get coin rewards for meeting challenges.
When you win XP points, you move up XP levels. The higher you reach, the more free coins you can get. Check your level on the top right-hand side of the casino homepage.
Social Media Offers
BananaBets social casino has a Facebook and Instagram page, but no coin offers are available.
BananaBets Sweepstakes Casino Mail-in Request
There are no mail-in request options at BananaBets.
BananaBets Loyalty and VIP Program
There’s no VIP program at BananaBets.
BananaBets Promo Code
There’s no promo code for the bonuses and rewards at BananaBets.
Refer-a-friend Program
If you refer a friend to BananaBets, and they sign up, you both get 10,000 coins. Use the refer a friend tab on the homepage to provide your friend’s details.
2. BananaBets Redeeming Coins Rating: N/A
There are no sweepstakes coins at BananaBets. This social casino provides free or purchased coins with no monetary value and can only be used to play games.
Category | Details |
---|---|
Rewards Redemption | N/A |
Minimum Rewards Redemption | N/A |
Redemption Options | N/A |
Average Rewards Redemption Time | N/A |
3. Purchasing Coins Rating: 4.0
- ✅ Packages start from an affordable $4.99.
- ✅ Paying for coins is easy and takes less than three minutes.
- ❌ Payment options are limited to Visa, Mastercard, Discover, and PayPal.
The coin purchase options are average. Packages for various budgets range from $4.99 for 7,500 coins to $999.99 for 9,000,000 coins.
“Buying coins is simple, with four payment options, including PayPal. As a social casino, you can’t expect too much, and the availability of PayPal is great.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game Coin package at BananaBets
Buying coins at BananaBets starts with clicking the purchase tab and choosing the package you want. Then, you select your preferred payment option to purchase packages starting at $4.99 for 7,500 coins and rising to $999.99 for 9,000,000 coins.
Coin Purchasing Overview and Methods
Category | Details |
---|---|
Minimum Purchase Amount | $4.99 |
Maximum Purchase Amount | $999.99 |
Average Purchase Time | Instant |
Average Redemption Time | N/A |
Payment Method | Purchase | Redemption |
---|---|---|
Visa | ✅ | ❌ |
MasterCard | ✅ | ❌ |
PayPal | ✅ | ❌ |
Apple Pay | ❌ | ❌ |
Google Pay | ❌ | ❌ |
Skrill | ❌ | ❌ |
Trustly | ❌ | ❌ |
Venmo | ❌ | ❌ |
Cash App | ❌ | ❌ |
PayNearMe | ❌ | ❌ |
Discover | ✅ | ❌ |
Standard ACH | ❌ | ❌ |
Gift Card | ❌ | ❌ |
4. Registration and Verification (KYC) Rating: 4.0
- ✅ Registration takes 40 seconds, so you can start playing games with your free coins in less than one minute.
- ✅You don’t need to provide all your personal information to play, but you’ll need to personalize your account to maximize bonus offers.
- ✅You can use Apple sign-up to make the process even quicker.
- ❌ There’s no KYC process on sign-up, but you may need to verify your ID anytime.
To sign up at BananaBets, hit the “Sign-up” button in the top right-hand corner of the homepage, fill in your email address, chosen username, and password on the pop-up page, and you’re good to go. This takes 40 seconds to do. You’ll need to provide your full name, date of birth, and address before you access promotions like referring a friend.
“The long process of registering to BananaBets only takes 40 seconds to complete and includes filling in your email address, username, and password. If you’re on an iOS device, you can register using Apple SSO, which is even faster. Overall, signing up is a smooth process that can be improved by adding more SSO options.”
Patrik Lidin, Sweepstakes Casino Expert
Registration Method | Details |
---|---|
Email Registration | Yes |
Gmail Signup (Google Account) | N/A |
Facebook Signup | N/A |
Apple Signup | Yes |
Instagram Signup | N/A |
X (Twitter) | N/A |
KYC (Know Your Customer) Process at BananaBets Casino
There’s no real money play at BananaBets, so you don’t have to complete a KYC process. The positive is that it saves you the hassle of providing documents to verify your ID. However, the BananaBets reserves the right to ask you for ID anytime, especially to verify your coin purchases.
5. Social Games and Software Rating: 3.5
- ✅ 270+ games, including traditional slots, jackpots, megaways, hold and win, tables games, Keno, and video poker.
- ✅Games from top providers like NetEnt and Booming Games are available.
- ✅Games are playable on downloadable SDK apps for iOS and Android.
- ❌ There’s no opportunity to win redeemable coins when playing the games.
“The selection of 270+ games at BananaBets casino isn’t as impressive as at many sweepstakes casinos. Also, there are no live dealer games. Plus, you have to remember that you’re only ever playing for fun, and you can never win any redeemable coins because this is a social casino. While the games are good, the experience is hampered by slow loading times, often taking more than 15 seconds to load.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
Category | Details |
---|---|
Online Slots | 270+ including Megaways, Hold and Win, and Jackpots |
Jackpot Games | Yes |
Live Dealer Games | No |
Table Games | Yes |
Bingo | No, but Keno games are available |
Lottery | No |
Scratch Cards | No |
Poker | Yes, Video Poker |
Sports Betting | No |
Software Providers
Category | Details |
---|---|
Examples of Top Software Providers | AGS, ODDSworks, RAW, Fun Fiesta, Booming Games, Konami, Silverback, Everi Digital, NetEnt, Red Rake Gaming, Grand Vision |
Number of Software Providers | 10+ |
Live Dealer Providers | N/A |
Custom Software | Silverback Gaming |
Downloadable Apps | Yes, for iOS and Android |
6. BananaBets Responsible Gambling Rating: 3.0
- ✅ Advice for players to monitor spending and not play games at the expense of other activities.
- ✅ Information about Video Game Behavior Disorder and what to look out for.
- ❌ No responsible gambling restrictions to limit playing time or spending.
“BananaBets emphasizes that it only wants to attract players who play responsibly and is dedicated to responsible gaming(1). It also advises players not to play games at the expense of other activities, to control spending, and to notice behaviors relating to video game behavior disorder(2). This advice is useful, but no responsible gambling restrictions exist, such as coin purchase limit options.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 4.0
- ✅ 4.6 rating from iOS users.
- ✅ 4.4 rating from Android users.
- ✅ 4.0 average industry rating.
- ❌ No Reddit references yet.
- ❌ Limited social media followers.
“BananaBets only has 749 followers on Facebook(3) and 186 on Instagram(4). There are also no comments from Reddit users yet. IOS, Android, and industry ratings are okay so far. It’ll take more time for the casino to develop a solid reputation with more depth. Still, in this case, I will take the absence of negative feedback as positive feedback and award a 4.0 rating coupled with my own opinion of Banan Bets.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
Source | Average Rating |
iOS Rating(5) | 4.6 |
Android Rating(6) | 4.4 |
Trustpilot Rating | N/A |
Industry Rating* | 4.0 |
BananaBets Feedback From Users On Reddit
No feedback was submitted from users on Reddit.
Social Media and Followers
Platform | Followers* |
740+ | |
180+ | |
X (Twitter) | N/A |
YouTube | N/A |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from BananaBets Terms and Conditions as they favor the company and can be considered unfair from the perspective of yourself (the user).
“THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION AND CLASS ACTION WAIVER AGREEMENT WHICH REQUIRES THAT ANY PAST, PENDING, OR FUTURE DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY AND FOR YOUR LOSSES ONLY. YOU MAY NOT PROCEED AS A CLASS REPRESENTATIVE, MEMBER OR PART OF ANY PROPOSED CLASS, COLLECTIVE ACTION, MASS ARBITRATION, PRIVATE ATTORNEY GENERAL SUIT OR ANY REPRESENTATIVE PROCEEDING, OR OTHERWISE SEEK TO RECOVER ON BEHALF OF OTHERS OR FOR THE BENEFIT OF OTHERS IN ANY TYPE OF CLAIM OR ACTION.”
BananaBets, Terms and Conditions
This mandatory arbitration and class action waiver provision is unfair because it prevents you from joining with other users to take legal action against the parent company.
“WE RESERVE THE RIGHT TO TERMINATE YOUR ACCOUNT, WITHHOLD OR CONFISCATE IN FULL OR PART (AT THE SOLE DISCRETION OF THE COMPANY) THE VIRTUAL CREDITS BALANCE OF YOUR ACCOUNT, AND IN DOING SO, RECOVER FROM YOUR ACCOUNT THE AMOUNT OF ANY VIRTUAL CREDITS IF: [...] you are found to be or reasonably suspected to be participating in any form of collusion or fraudulent practice;”
BananaBets, Terms and Conditions
This term implies a broad ability for the company to terminate accounts and confiscate virtual credits, more or less at their sole discretion, considering they decide what is reasonable suspicion.
“We, along with our designees, reserve the right to carry out local research and to check with local authorities if you fail to produce evidence of your identity within seventy-two (72) hours (or such other period as may from time to time be specified by us) of a request, and in the event you fail to produce evidence of your identity, we will suspend your account pending closure.”
BananaBets, Terms and Conditions
The 72-hour timeframe is too short, considering that users may not check their email regularly to receive a notification in time to provide evidence of identity.
9. Usability Rating: 2.5
- ✅ Navigation is intuitive with menus, tabs, links, and a search facility.
- ✅ Supported on operating systems iOS, Android, MacOS, and Windows.
- ✅ Supported on web browsers Google Chrome, Safari, Firefox, and Microsoft Edge.
- ❌ Game loading is slow across all devices.
“Load speeds on all devices are slow. This detracts from the UX. Waiting 15-30 seconds for a game to load is frustrating when so many sites have faster load speeds. On the upside, navigation is intuitive, with menus, tabs, links, and a search facility that usually has you playing games in a few clicks. The casino is supported on major operating systems and web browsers. In the end, considering the central aspects of games, the slow loading speeds result in a 2.5 rating for usability.”
Patrik Lidin, Sweepstakes Casino Expert
Category | Details |
---|---|
Mobile App | Yes |
Mobile Website | Yes |
Loading Speed Mobile App | 25 seconds |
Loading Speed Mobile Website | 24 seconds |
Supported Operating Systems | iOS, Android, MacOS, Windows |
Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge |
Overall UX & UI | Okay |
Navigation | Intuitive |
Game Lobby Filters | Yes |
Search Function | Yes |
10. Mobile Rating: 2.5
- ✅ Majority of games available on mobile devices.
- ✅ SDK apps to download for iOS and Android.
- ❌ Slow loading of games when using the mobile site or apps.
“There’s the BananaBets mobile website and SDK apps to download for iOS and Android. Downloading and installing the app takes 18 seconds. Playing the games, you experience average load speeds of 15-20 seconds. The speed is faster on the mobile site than the apps because these are simple SDKs, resulting in a slightly worse rendition of the mobile website in a standalone app format. BananaBets would be better off removing their apps and forcing users to play in the mobile browser since it’s a better experience. It looks good on paper but doesn’t work well and detracts from the rating.”
Patrik Lidin, Sweepstakes Casino Expert
Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
---|---|---|---|
iOS App | 3.5 | 4.6 | N/A |
Android App | 3.5 | N/A | 4.4 |
11. Customer Care Rating: 4.0
- ✅ Live chat is available 24/7.
- ✅ Responses to live chat requests and emails are fast.
- ❌ No telephone support is available.
“There are three support options at BananaBets Casino. Anyone needing assistance can check out the helpful FAQ section(7). There’s also a 24/7 live chat option. Initial contact is with a chatbot, and you can request to speak to a live operative if necessary. Anyone who doesn’t want to use live chat can email the support email address. BananaBets offers impressive customer support, considering it’s a social casino.”
Patrik Lidin, Sweepstakes Casino Expert
Category | Details |
---|---|
Customer Support Opening Hours | 24/7 |
Live Chat | Yes |
Chat Bots | Chat Bots initially and live agents available on request |
Email Support | bbsupport@bananabets.com |
Telephone Support | N/A |
Help Center | Help & FAQs, live chat, email |
First Response Time (FRT) Test Results
While testing the BananaBets experience, I measured the time between raising a query and receiving a response. The results are as follows:
- Live Chat FRT: Less than one minute
- Email Support FRT: 23 hours
- Website Support Request FRT: N/A
- Telephone: N/A
Summary and Finishing Thoughts
“While I found the BananaBets experience average, it still manages well for a social casino. A sweepstakes or real money online casino will always be more incentivized to provide better services. With that in mind, despite the average rating, I can still recommend BananaBets, but only if you play for free and don’t purchase any coins. After all, if you plan on spending money, you should utilize a sweepstakes site or a real money option; just remember to gamble responsibly.”
Patrik Lidin, Sweepstakes Casino Expert
BananaBets Company Overview
Company Name US | GAN Social LLC |
Address | 701 S Carson St Ste 200, Carson City, NV 89701 |
Phone | (702) 530-7250 |
N/A | |
Established | 2023 |
Company Number | N/A |
BananaBets Frequently Asked Questions
Yes, you can download SDK apps for either iOS or Android. Just beware that the performance of both these apps is worse than that of the mobile website.
No, BananaBets is a social casino, so you can’t use real money to play the games. You can purchase coins that can be used to play for free, but you won’t be able to win any prizes or money.
No, unlike sweepstakes casinos, you can’t redeem sweeps coins or gold coins for rewards like gift cards or cash. Free or purchased coins are used to play the games with the chance of winning more “worthless” coins.
Resources & Sources
- Responsible Gaming on BananaBets, accessed on January 1, 2025, <https://www.bananabets.com/responsible-gaming>
- Responsible Gambling Sections in BananaBets Terms and Conditions, accessed on January 1, 2025, <https://www.bananabets.com/terms>
- BananaBets Facebook Followers, accessed on January 5, 2025, <https://www.facebook.com/bananabetssocialcasino>
- BananaBets Instagram Followers, accessed on January 5, 2025, <https://www.instagram.com/bananabetssocialcasino/#>
- BananaBets iOS App, accessed on January 5, 2025, <https://apps.apple.com/us/app/bananabets-slots-more/id6470798934>
- BananaBets Android App, accessed on January 5, 2025, <https://play.google.com/store/apps/details?id=com.gan.bananabets&hl=en_US>
- BananaBets FAQ, accessed on January 6, 2025,<https://www.bananabets.com/help-faq>
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