BetRivers Review

Learn everything that you need to know to gamble safely and enjoy sportsbook betting online with our expert review of BetRivers Sportsbook. Sign up for an account and start playing.

Is BetRivers trustworthy? Find out in Our Honest BetRivers Sportsbook Review

Operator data

Company nameRush Street Interactive
Address1001 N. Delaware Ave., Philadelphia, PA 19125
LicensesPGCB
Founded year2019
VAT numberN/A
Registration numberN/A
Payment (Deposit)Visa/Mastercard, PayPal, Cash at the Casino Cage, Play+, ACH, PayNearMe
Payment (Withdrawal)Cash at the Casino Cage, Play+, ACH, Check by Mail
Deposit bonus100% up to $250 on first deposit
Minimum deposit$5
Minimum withdrawal$10
Payout speedUp to three business days, then added time depending on withdrawal method
CurrenciesUSD
SoftwareKambi
ProductsSportsbook
Amount of games13 sports
DevicesPC, Apple, Android
Languages supportedEnglish
Restricted countriesOnly Permitted in Pennsylvania and Indiana
Associated brandsRivers Casino
AwardsNone
Affiliate programhttps://rush-affiliates.com/
Customer SupportLive Chat, FAQ, Phone, Email
Phone number855-297-9947
Email address[email protected]
Availability9:30-2:00 AM Daily ET

Is BetRivers Trustworthy?

In 2019, the PA state legislature opened the floodgates for online gambling. While large contenders take their time getting involved and navigate complications with NJ licensing, BetRivers has stepped in to fill the void. BetRivers is affiliated with Rivers Casino in Pittsburgh and SugarHouse in Philadelphia; the latter is becoming Rivers Casino Philadelphia. Rush Street Gaming owns the casinos.

The freshness of the law may lead PA gamblers to ask, “Is BetRivers legal?” The answer is yes—with a license in PA, the sportsbook is officially cleared to receive, process, and pay out on sports bets. The question, “Is BetRivers trustworthy?” is another one that we can answer positively. This sportsbook has many strong attributes, and you’ll discover several of them as you progress through this review.

Is BetRivers Licensed and Certified in the USA?

There’s no question that BetRivers holds the appropriate license to operate in the USA. BetRivers Sportsbook holds a license from the Pennsylvania Gaming Control Board to operate in PA and the Indiana Gaming Commission to operate in IN.

When Did BetRivers Sportsbook Launch?

After the Pennsylvania state legislature began to allow online gambling in the state in 2019, BetRivers received an early license for online gambling. As a result, BetRivers is one of the newest sportsbooks on the market, but it is associated with Rivers Casino, which opened in Pittsburgh, PA on August 9, 2009.

Does BetRivers Have a Good Reputation?

BetRivers has so far established a positive reputation among PA gamblers. The sportsbook has an easy-to-understand loyalty program, good payout odds, and an industry-best bonus playthrough requirement. All these features have resonated with early adopters, and as a result, its player base continues to grow.

BetRivers.com only ranks 41,044th out of US sites (compared with rankings between 10,000 and 20,000 for NJ-based competition), but this relatively low ranking isn’t unexpected. Since the sportsbook only opened this year and many Pennsylvanians aren’t even aware that they can legally bet on sports online, it’s not surprising that BetRivers hasn’t jumped to a top position out of the gate.

Is BetRivers a Listed Company?

BetRivers is officially owned by Holdings Acquisition Co., L.P. which is not a publicly-traded company. Holdings Acquisition is located in Pittsburgh, PA and owns Rivers Casino, the physical location associated with BetRivers. Rush Street Gaming operates both BetRivers and SugarHouse as the DBA name for Holdings Acquisition.

Brands Associated with BetRivers

BetRivers has not yet expanded beyond its casino partnerships. The physical Rivers Casino in Pittsburgh and SugarHouse Casino in Philadelphia are linked to BetRivers. In the future, if the brand continues to perform well, Rush Street Gaming may want to expand its casino holdings.

BetRivers’s Responsible Gaming Policies

BetRivers offers two primary methods to limit irresponsible gambling: self-exclusion and cooldowns. Self-exclusion involves voluntarily limiting the amount of money that you can deposit or bet within a certain period or placing restrictions on how long you can remain logged into your account. Cooldowns are periods ranging from 3 to 30 days during which your account is voluntarily suspended.

Beyond these methods, BetRivers provides information on identifying a gambling addiction and places that you can go for assistance.

Creating an Account with BetRivers Sportsbook

BetRivers offers a simple registration process that’s designed to make it easy for new players to join. From start to finish, the process only takes a few minutes. After you sign up, you’ll be able to start betting shortly.

Note that the sportsbook works with the Pennsylvania Gaming Control Board to verify player eligibility, so your ID may not be verified if you have entered information incorrectly or are determined to be ineligible by the state.

Information You’ll Need to Register

When you’re getting ready to sign up, you’ll need to collect some basic information:

  • Email Address
  • Password
  • Name
  • Address
  • Birthday
  • Gender
  • Screen Name
  • Government-issued ID

Do I Need to Provide Any Documents to Withdraw Earnings from BetRivers?

Once you’ve provided your initial information, BetRivers requires a scanned image of your government-issued ID—a state driver’s license, ID card, or a passport. Once the sportsbook has confirmed that your ID is valid, then you’ll be able to withdraw funds.

How Easy Is It to Create a BetRivers Account?

BetRivers accounts are straightforward to create. First, press the “Join Now” button on the top menu bar of the site. Pressing this button opens the signup page, which ferries you between two screens before allowing you to submit your ID. Once you’ve followed those steps, you will arrive at the main screen and can begin betting at BetRivers.

How BetRivers Verifies Your Documents

The sportsbook cooperates with the Pennsylvania Gaming Control Board to confirm players’ identities. Its internal team will review the document and confirm its validity with the PGCB before you receive approval.

How Quickly Can I Start Playing with Real Cash?

As long as the information that you provide is accurate at the first reading, then you can begin gambling nearly immediately. It may take a few minutes for your account to process and populate, but after that point, you’ll only need to wait until your payments process to begin gambling right away.

BetRivers Withdrawals and Deposits

BetRivers offers its players a moderate selection of deposit and withdrawal methods. The newest and most impressive deposit method is PayPal. As we mention in other reviews, our experts always take notice when a casino or sportsbook receives approval to use PayPal. It generally means that the casino or sportsbook has fulfilled several requirements that add legitimacy to its platform.

As is frequently the case for sportsbooks and online casinos that are associated with physical casinos, the swiftest BetRivers deposit and withdrawal methods involve a partner casino. In this case, BetRivers allows deposits and withdrawals at the casino cage using cash and also provides a Play+ card with a separate account. Players can deposit into and withdraw money from that account (which they can also use at Rivers Casino), then move money to and from their BetRivers account nearly instantly.

BetRivers Sportsbook Deposit Methods

The various deposit methods at BetRivers process quickly. You can start gambling with the money that you deposit almost immediately regardless of the type of transaction. While BetRivers does not apply a transfer fee to its transactions, the one fee exception is PayNearMe, which may charge a fee on the processor end.

Deposit MethodMinimum DepositMaximum DepositProcessing Time
Visa/Mastercard$5$750Instant
PayNearMe$10$500Instant
ACH$5NoneInstant
PayPal$5$2,000 
Play+$5$2,000Instant
Cash at the Casino Cage$5$2,000Instant

How to Withdraw Your Earnings

When you want to make a withdrawal from your account, you must initiate the request from your account’s digital wallet. The wallet displays how much money you have that is eligible for withdrawal and how much is still under a bonus restriction. You can withdraw up to the amount of money that you have eligible for withdrawal from one of four sources.

The sportsbook advises that it may take 24 to 72 hours to process a withdrawal request. After the platform approves a request, you will experience an additional processing period depending on the withdrawal method.

Withdrawal MethodMin WithdrawalMax WithdrawalAdditional Processing Time
ACH$10None2 to 5 Business Days
Play+$10$2,000Instant
Cash at the Casino Cage$10$2,000Instant
Check by Mail$10$2,00010 to 14 Business Days

Do I Need to Prove my Source of Wealth?

You generally don’t need to prove your source of wealth when depositing, though you may need to confirm your identity depending on the deposit method. When you use PayNearMe, the processor may require certain forms of government ID that confirm your picture and address. When you deposit using cash at the casino cage, you may also need to provide the email address associated with your account so that staff can confirm that the deposit is going to the right account.

BetRivers Sportsbook Bonuses and Campaigns

BetRivers offers an unusually enticing bonus program at its sportsbook. Rather than providing multiple bonuses that dazzle the player but demand 30x playthroughs, BetRivers bonuses are available for withdrawal after an industry-low 1x playthrough requirement. This minimal playthrough requirement is practically unheard of, so it stuck out to our experts as a platform plus.

Introducing BetRivers’s Bonuses

The first bonus that new players will find at BetRivers is the deposit bonus. The current promotion is a 100% match of up to $250 on your first deposit. You must provide a BetRivers promo code to access this during signup, however: when signing up, enter 250MATCH into the appropriate promo code section to unlock the deposit match bonus.

Beyond deposits, the sportsbook varies its bonuses with weekly and monthly promotional offerings. These bonuses change periodically and depend on the sports season. There is no predictive pattern regarding how the sportsbook organizes its bonus promotions.

Current BetRivers Campaigns

Currently, the biggest promotional campaign at BetRivers is the MLB Stat Stacker Sweeps. Every player who bets at least $50 cumulatively on a single playoff baseball game enters a raffle for potentially thousands of dollars. BetRivers runs raffles depending on player performance, so the more active that a game was, the more money will be up for grabs. You can get additional raffle tickets by betting multiples of $50 in each playoff game.

FAQs on BetRivers’s Bonuses

Q: How do I advance tiers in the iRush loyalty program?
A: As you make real-money bets, you’ll accrue Loyalty Level Points and Bonus Store Points. The former determine your tier while you can trade the latter for rewards at the iRush rewards redemption store. The tiers unlock new benefits as you ascend with milestones at 40, 160, 400, 760, 1.4k, 2.8k, 5.2k, 8.8k, 13.6k, and 20k.

Q: Is there an Elite or VIP tier?
A: Yes, though you do not receive automatic entry once you reach a certain point. Generally, players must already be at the 10th tier to receive an invitation. Once the sportsbook recognizes that a player is a good fit, staff will email the player directly to offer him or her Elite status.

Q: Which rewards are available for the iRush loyalty program?
A: All levels include access to the bonus store and allow you to redeem bonus rewards points. At the third tier, you receive special offers from BetRivers. Starting at the fifth tier, you’ll enjoy more generous deposit limits. VIP rewards begin at the seventh tier, which includes a dedicated VIP manager, an exclusive VIP promotional calendar, birthday gifts, and exclusive swag. At the eighth tier, BetRivers will invite you to VIP-only events and increase your withdrawal processing speed. The ninth tier upgrades the gifts that you receive, and the tenth tier adds a custom VIP avatar for your online account and a VIP “Thank You” dinner.

Which Games Does BetRivers Sportsbook Offer?

The most important thing to note is that BetRivers betting is limited entirely to sportsbook activities. You won’t find real casino games online at BetRivers, so if you’re looking for online blackjack, the best roulette sites, or the best slots sites, then you should view our other reviews.

With that said, you can find excellent options for sports betting at BetRivers. It focuses entirely on this style of gambling, and the result is a simple experience with good payout odds and a remarkably achievable bonus playthrough requirement.

Which Sports Can I Bet on at BetRivers?

You can find examples of the most common types of sports betting in the US at BetRivers. These options include NFL betting, baseball betting, and soccer betting, but not US horse racing. The full list of betting options includes:

  • Basketball
  • Boxing
  • Tennis
  • Soccer
  • Football
  • Baseball
  • Hockey
  • UFC/MMA
  • Rugby
  • Cricket
  • Cycling
  • Darts
  • Golf
  • Handball
  • Motorsports

Where Does BetRivers Source Its Software?

BetRivers relies on a single company for its betting software. Kambi is an international gambling software company based in Malta. It maintains offices in many gambling centers plus a positive reputation for creating innovative, easy-to-use software. Using this trustworthy software company allows BetRivers to provide its players with an improved experience and add further legitimacy to its platform.

How Easy Is It to Use BetRivers?

BetRivers is among the easiest online sportsbooks to use. Its laser-like focus ensures that new players can immediately find the sports that they want to bet on without any distractions. The welcome screen highlights the available signup bonus, ensuring that no new player is likely to miss the opportunity to get an extra $250 in bonus cash. The “Join Now” button jumps out at the user, and after a few clicks, users arrive at the betting page. Very little about the website’s design demands improvement.

Every feature that you need is a few clicks away, and often just one click away. Our experts favor the browser-based site functionality and noticed that everything worked the way that it should. Players can move seamlessly between their account page, the customer service FAQ, and the betting page.

BetRivers Compatible Devices

BetRivers operates directly through your browser, so any desktop computer is compatible as long as you are using Chrome, Firefox, or Internet Explorer. BetRivers does not vouch for the functionality of additional browsers, though they may work. Of all the listed browsers, the site functions best on Chrome. No matter which browser you wish to use, you must download the geolocation app to confirm that you are playing in Pennsylvania or Indiana.

Mobile devices cannot access the sportsbook via browser. Android users must download the BetRivers app from the app store and play that way. iOS users are unfortunately unable to register or log into the sportsbook using a mobile device.

What We Think about the Feel of BetRivers

The site uses a simple color scheme to remain unobtrusive to the user. As you browse through the site, there’s nothing off-putting about the blue and white tones throughout. All text boxes are legible, and every button works properly (excepting one or two that are out of date in the FAQ). Overall, the website instills the sense that it is well-put-together and safe to use for sports gambling.

BetRivers Sportsbook Customer Support Services

BetRivers has several customer service methods, and our experts are impressed with all of them. As the hallmark of a reliable casino or sportsbook, BetRivers’ multiple customer support options complement each other and provide multiple ways for players to get the information that they need. Although the FAQ is not 100% comprehensive, it contains a large amount of helpful information for those who have questions during the signup process or want to know how to access the funds in their account.

How Can I Reach out to BetRivers?

Each of these personal contact methods (email, live chat, phone) are available from 9:30 AM to 2:00 AM Eastern Standard Time. If you have a question outside of those times, you must find the answers that you need in the FAQ or wait until the following morning.

  • FAQ: https://helpcenter.pa.betrivers.com/hc/en-us
  • Live Chat: https://helpcenter.pa.betrivers.com/hc/en-us
  • Email: [email protected]
  • Phone: 855-287-9947

Which Features Make BetRivers Unique?

BetRivers is a welcome addition to the US online gambling landscape. There are several things that set it apart, including the fact that it’s legal to use in Pennsylvania. As one platform among a vanguard of new online sites for Pennsylvania gamblers, we’re excited to see such a strong offering from BetRivers.

How Is BetRivers Different from Other Online Sportsbooks?

BetRivers has several qualities that give it a sense of legitimacy that other new casinos often lack. First, players can use PayPal to deposit funds. Second, the platform features an industry-leading playthrough rate for bonus redemption, quality customer service, and several special betting modes. These modes include Jackpot Parlays with huge payouts for tiny bets (though the odds are admittedly astronomical) and Odds Boost, which highlights specific sporting events and gives players a chance to explore unusual parlays, teasers, and other wagers.

Is BetRivers a Good Choice for US Players?

BetRivers is a great choice for players in Pennsylvania. Between the rewards program, friendly odds, and the bonus playthrough, there are multiple incentives for players to bet their money at BetRivers. Beyond the financial incentives, the website is well-designed and makes it easy for players to have fun at the sportsbook. The customer support team is friendly, and the sportsbook provides a welcoming environment for gamblers to enjoy a few wagers. The sportsbook’s legal standing is another strong selling point.

BetRivers – Our Verdict

Based on the overall tone of our BetRivers review, it shouldn’t surprise anyone that our experts have a positive outlook on the sportsbook in nearly every category. Below, we highlight our favorite features and consider some ways that the sportsbook could improve.

Five Things We Love about BetRivers Sportsbook

This list was easy to compile, as BetRivers has many exceptional features. Our top five features are:

  • Bonus Playthrough
    At just 1x playthrough, the BetRivers bonus redemption rate is best in the industry. You can take advantage of regular bonuses and immediately cash them out on a winning bet.
  • Software Design
    It’s easy to get everywhere you need to go on this website. With just a few buttons, you can switch between the betting screen, your account and digital wallet, the help center, and active promotions.
  • Pennsylvania License
    It’s good to see a sportsbook jump into a new market with an offering that stands up well against even the most established online sportsbooks. BetRivers has certainly put in the effort, and it shows.
  • Customer Service
    Support hours are exceptional for PA residents, and various contact options ensure that no one has to use a method with which they’re uncomfortable. The FAQ provides helpful information, and the LiveChat is staffed by friendly, knowledgeable assistants.
  • Rewards Program
    BetRivers tabulates its points over 60 days to confirm eligibility, so it’s easier here than on many other sportsbooks to ascend through the tiers. If you have a lot of luck with your bets or are a high-roller, you’ll likely get to VIP status before you know it.

How BetRivers Could Improve

Looking to the future, there are a few spots in which we feel that BetRivers could still improve:

  • Withdrawal Methods
    Right now, these methods are a bit more sparse than we’d like. Ideally, BetRivers could add the ability to withdraw funds with previously-used credit cards.
  • More Bonuses
    Despite the excellent playthrough rate, there are still relatively few bonuses available to players. We’d like to see a greater variety than just one or two running at a time.
  • Horse Racing
    Our experts were surprised to find that there’s presently no option to bet on horse races at BetRivers. While there are other sportsbooks that handle horse racing exceptionally well, we’d still like to see BetRivers add that sport to its lineup.

Our BetRivers Review and Rating

It was easy for us to determine that BetRivers earns a perfect 5/5 rating. There are ways in which it can still provide a better experience for its players, but it’s already doing an exceptional job. We can encourage you without reservation to sign up and try out BetRivers for yourself.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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