Desktop Screenshot of Bitsler.io Landing Page
Desktop Screenshot of Bitsler.io Landing Page

Bitsler.io Review

4.5/5

Bitsler.io delivers fast crypto redemptions, generous daily SC rewards, and a vast game library. It’s one of the best picks for sweepstakes players who prefer using crypto. 4.5 rating and a recommendation!

Welcome Bonus
  • Bitcoin logo
  • Ethereum logo
  • Litecoin logo
  • USD Coin logo
Accept players from USA USA Flag
Patrik Lidin
Writer: Principal Writer and Editor / Head of Content
Experience: Sports Trader, Market Maker, Product Owner Sportsbook, Professional Gambler, Poker Player
Reviewed by:   Expert review board
Desktop
Tablet
Mobile
Desktop screenshot of the starting page at Bitsler. Desktop screenshot of the coin purchase process at Bitsler. Desktop screenshot of the promo page at Bitsler. Desktop screenshot of the registration page at Bitsler. Click on the image to view it in full width.
Tablet screenshot of the starting page at Bitsler. Tablet screenshot of the coin purchase process at Bitsler. Tablet screenshot of the promo page at Bitsler. Tablet screenshot of the registration page at Bitsler. Click on the image to view it in full width.
Mobile screenshot of the starting page at Bitsler. Mobile screenshot of the coin purchase process at Bitsler. Mobile screenshot of the promo page at Bitsler. Mobile screenshot of the registration page at Bitsler. Click on the image to view it in full width.

What is good?

  • Generous Welcome Rewards (37,500 Gold Coins + 2.5 Sweeps Coins).
  • Daily Login Bonus includes SC (7,500 GC + 0.2 SC, or 15,000 GC + 1 SC for 15 days with purchase).
  • AMOE rewards 4 SC, higher than most competitors.
  • First Purchase promotions enhance value (e.g., 150,000 GC + 15 SC for $9.99).
  • Active social media promotions with frequent giveaways and competitions.
  • Rewarding VIP and Loyalty Program with multiple tiers (Iron to Black Diamond) offering coinback, weekly/monthly bonuses, and VIP Club access.
  • Refer-a-Friend Program with up to 200,000 GC + 100 SC per qualifying friend.
  • Large game library with 1,445+ titles, including slots, table games, jackpots, and Originals.
  • 43 trusted software providers (e.g., Pragmatic Play, BGaming, Playson, Evoplay).
  • Quick loading times and high-quality game designs.
  • Extremely fast crypto redemptions (under 2 hours, up to 24 hours).
  • Low minimum purchase amount ($1.99) with a variety of Gold Coin packages.
  • Multiple cryptocurrency options for purchases and redemptions (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC).
  • Straightforward email registration process.
  • Polished usability with dark/light mode, intuitive navigation, game lobby filters, and search function.
  • Fully optimized mobile website with quick loading (2 seconds) and no lagging.
  • Webapp available for mobile convenience.
  • Comprehensive responsible gambling framework with Player Safety page, self-assessment tools, and external support links.
  • Strong customer support with 24/7 live chat, email (2-hour response), phone (payment-related), Telegram, and public group chat.
  • High Trustpilot rating (4.6) and good industry rating (4.0).
  • Active social media presence (1,900+ Facebook, 850+ Instagram, 710+ X followers).
  • Parent company has been operational since 2015, adding credibility.

What is bad?

  • No live dealer games available.
  • The game library is 85% slots, limiting variety for non-slot players.
  • Above-average minimum SC redemption limit (75 SC).
  • Crypto-only redemptions and purchases (no fiat, gift cards, or traditional methods like Visa/PayPal).
  • Responsible gambling tools require contacting customer support.
  • No single sign-on (SSO) options (e.g., Google, Facebook).
  • Issues with phone verification during the KYC process.
  • The FAQ section is underdeveloped, often redirecting to customer support.
  • Unfair terms permit account closure without notice or the opportunity for appeal.
  • Mandatory arbitration and class action waiver limit user rights.
  • Offshore-based company with limited transparency about ownership.
  • Mixed user reviews on Reddit regarding redemptions and verification.
  • No dedicated mobile app.
  • Could include more SC in mid-tier purchase packages.
Table of Content

Bitsler.io Overall Performance: 4.5

Patrik Lidin

“Bitsler.io earns a solid 4.5 from me because it delivers where it counts. You get 2.5 SC just for signing up, plus 0.2 SC daily through login rewards, and a 4 SC AMOE that makes it easy to play for free. The site supports fast crypto redemptions, and I received Bitcoin in under two hours during testing. There are over 1,400 games from 43 providers, including original Bitsler titles that give the platform personality. The mobile version runs smoothly and offers full game access, as well as live chat. I also appreciated the referral and VIP programs, which add real value without requiring constant purchases. While I would like to see improvements to the KYC process and stronger user protections in the terms, the overall experience stands out among crypto sweepstakes casinos.”

Patrik Lidin, Sweepstakes Casino Expert

Bitsler.io Rating Overview

  1. Coin Rewards and Promotions Rating: 5.0
  2. Redeeming Coins Rating: 4.0
  3. Purchasing Coins Rating: 4.5
  4. Registration and Verification (KYC) Rating: 3.0
  5. Social Games and Software Rating: 4.0
  6. Responsible Gambling Rating: 4.0
  7. Trust and Reputation Rating: 4.0
  8. Fairness and User Rights Rating: 3.0
  9. Usability Rating: 4.5
  10. Mobile Rating: 4.0
  11. Customer Care Rating: 4.0

Why You Should Read and Trust Our Bitsler.io Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Bitsler.io review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

High-Level Overview of Bitsler.io

Patrik Lidin holding an iPhone with the Bitsler.io casino landing page loaded on the webpage.
Overview of Bitsler sweepstakes casino on a MacBook.
🌐 Website URLhttps://www.bitsler.io/ 
🔐 Part of SPGA AllianceNo
🛑 Legal Age Requirement18+ (or 21+ years where applicable)
🎰 Number of Social Casino Games1,445+
🎰 Types of Social Casino GamesSlots, Table Games, Jackpots, Bitsler Originals
💳 Purchase OptionsCryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC)
💰 Welcome Rewards37,500 Gold Coins + 2.5 Sweeps Coins
💵 Cost of Coin PackageStarts at $1.99
🪙 SC Minimum Redemption75 Sweeps Coins
💳 Redemption OptionsCryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC)
📱 Compatible DevicesDesktop, tablet, mobile phone

Bitsler.io State Availability and Differences Between States

Bitsler.io is available in all US states, except Alabama, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New York, Washington, and West Virginia (1). The minimum age requirement for registering and playing on the site is 18 (or 21, where applicable) in states where the brand is legally available.

Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.

1. Coin Rewards and Promotions Rating: 5.0

Patrik Lidin holding an iPhone with the Bitsler.io casino promotions page loaded on the webpage.
Great reward setup that keeps you from making purchases.
  • ✅ Generous Welcome Rewards.
  • ✅ Daily Login Bonus includes SC.
  • ✅ AMOE rewards 4 SC.
  • ✅ First Purchase promotions.
  • ✅ SoMe promotions available.
  • ✅ Rewarding VIP and Referral Programs.

Patrik Lidin

“Bitsler.io has built one of the most generous and well-rounded rewards systems I’ve seen in the sweepstakes casino space, particularly for crypto sweeps sites. The combination of a solid welcome bonus, high daily SC rewards, and a standout 4 SC AMOE makes it appealing even for users who don’t plan to spend money. There’s always something to engage with, whether it's social media giveaways, XP races, or the multi-tier VIP program. I also like how referral incentives are structured to reward both effort and loyalty. It’s rare to find this many ways to earn SC without major purchases. For anyone chasing value, Bitsler.io delivers at every level.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins at Bitsler.io Sweepstakes Casino

Bitsler.io Welcome Rewards

You get 37,500 Gold Coins and 2.5 Sweeps Coins for free when signing up and verifying your details on Bitsler.io.

Bitsler.io Daily Login Rewards

The Daily Login Bonus is 7,500 Gold Coins + 0.2 Sweepstakes Coins. You can also claim this bonus right after receiving the sign-up bonus.

If you purchase within 24 hours of joining the casino, you will receive a Daily Bonus of 15,000 Gold Coins and 1 Sweeps Coins for 15 consecutive days (if you log in every day).

Competitions and Promotions

The promotions at Bitsler.io include the sign-up bonus, the daily login rewards, the social media competitions and giveaways, VIP coinback and XP contest, and the Jackpot Prizes:

  • Mini Jackpot: 10,000 Gold Coins;
  • Minor Jackpot: 200,000 Gold Coins;
  • Major Jackpot: 2,000,000 Gold Coins;
  • Grand Jackpot: 100,000,000 Gold Coins.

Social Media Offers

Bitsler is active on its social media platforms, hosting frequent giveaways and competitions.

Bitsler.io Sweepstakes Casino Mail-in Request

You can send in a handwritten Mail-in Request Card to Bitsler for four (4) Sweepstakes Coins.

Step-By-Step Guide for Bitsler.io Write-in Rewards: Postcard and Envelope

  1. Get your unique Sweepstakes Coins Request Code from the Sweepstakes Rules document on the website;
  2. On a 3x5 inch card, write your full name, your email, your return address, and other information outlined in the Sweepstakes Rules document;
  3. Place the card in a #10 stamped envelope, and mail it to their sweepstakes address.

Bitsler.io Loyalty and VIP Program

Bitsler.io has a rewarding VIP and Loyalty Program(2) with several tiers you can advance through:

IronBronzeSilverGoldPlatinum 1-6Diamond 1-5Black Diamond
Level Up Reward
Coinback
Weekly Bonus
Monhly Bonus
Package Deals
Boosted Bonus
Nitro Daily Bonus
VIP Club Access
XP EarnedUp to 10K10K-50K50K-100K100K-25K250K-15M25M-1B1B

Bitsler.io Promo Code

As of July 23, 2025, no promo code is necessary to access any Bitsler promotions.

Refer-a-friend Program

The Friend Referral Program(3) rewards you up to 200,000 Gold Coins and 100 Sweepstakes Coins after each qualifying friend. You need to share your unique referral link. If your friend joins and makes a purchase of at least $100, you’ll receive 50,000 Gold Coins and 25 SC. If your friend spends (on top of the $100) more than $1,400, you can get an additional 150,000 GC + 75 SC.

2. Bitsler.io Redeeming Coins Rating: 4.0

Patrik Lidin holding an iPhone with the Bitsler.io casino kyc page loaded on the webpage.
KYC is needed before making purchases and redemptions.
  • ✅ Extremely fast payouts.
  • ✅ Crypto redemptions.
  • ✅ Veriff KYC provider.
  • ❌ Above average minimum SC redemption limit.
  • ❌ No Gift Card redemptions.
  • ❌ Crypto-only redemptions.

Patrik Lidin

“Bitsler.io’s crypto-only redemptions won’t suit everyone, but for players already in that ecosystem, the process is seamless and impressively fast. I tested a BTC redemption and received the funds in under two hours. The 75 SC threshold is higher than average and should be lowered. There’s no SC tiering or hidden redemption fees, which keeps things transparent. Overall, the redemptions are well-executed for crypto players, but they limit casual users who prefer more traditional reward options. I’ve rated 4.0, would rate it higher with lower minimum SC cashout limits.”

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Rewards RedemptionYes
Minimum Rewards Redemption75 Sweeps Coins
Gift Cards Minimum Redemption LimitN/A
Cash Prize Minimum Redemption LimitN/A
Cryptocurrency Minimum Redemption Limit75 Sweeps Coins
Redemption OptionsCryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC)
Average Rewards Redemption Time1-24 hours

Bitsler.io Redemption Process: Step-by-Step

Here’s how you can redeem your SC at Bitsler:

  1. Collect the required Sweeps Coins and comply with the requirements;
  2. Open the ‘Store’;
  3. Click on ‘Redeem’;
  4. Choose the amount you wish to redeem;
  5. Select the Cryptocurrency you want to use;
  6. Wait for your request to be processed (1-24 hours).

3. Purchasing Coins Rating: 4.5

Patrik Lidin holding an iPhone with the Bitsler.io casino purchases page loaded on the webpage.
Another area is purchases. Just beware that you cannot use FIAT to buy coins, only cryptos.
  • ✅ Good variety of Gold Coin packages.
  • ✅ Offers on the first three packages purchased.
  • ✅ Good value for money ratio.
  • ✅ Packages start at $1.99.
  • ✅ Various crypto coins accepted.
  • ❌ Could have more SC included in packages.

Patrik Lidin

“Bitsler.io gives players a flexible and well-structured set of purchasing options. I appreciated the low entry point at $1.99, but honestly, for a crypto sweepstakes site, it could be lower. The initial bonus offers add value. It’s designed with crypto users in mind, and the range of accepted coins is impressive. While the SC distribution could be a bit more generous in the mid-tier bundles, overall, the value is good. The checkout process is fast and seamless, exactly what you’d want from a modern crypto sweepstakes site. I’ve rated it 4.5.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at Bitsler.io

These are the Gold Coin packages available at Bitsler.io:

  • 20,000 Gold Coins for $1.99.
  • 100,000 Gold Coins + 10 Sweeps Coins for $9.99.
  • First Purchase Offer - 150,000 Gold Coins + 15 Sweeps Coins for $9.99.
  • 200,000 Gold Coins + 20 Sweeps Coins for $19.99.
  • First Purchase Offer - 300,000 Gold Coins + 30 Sweeps Coins for $19.99.
  • 500,000 Gold Coins + 50 Sweeps Coins for $49.99.
  • 1,000,000 Gold Coins + 100 Sweeps Coins for $99.99.
  • First Purchase Offer - 1,500,000 Gold Coins + 150 Sweeps Coins for $134.99.
  • 2,000,000 Gold Coins + 200 Sweeps Coins for $199.99.
  • 3,000,000 Gold Coins + 300 Sweeps Coins for $299.99.

Coin Purchasing Overview and Methods

CategoryDetails
Minimum Purchase Amount$1.99
Maximum Purchase Amount$299.99
Average Purchase TimeImmediate
Average Redemption Time1-24 hours
Payment MethodPurchaseRedemption
Visa
MasterCard
PayPal
Apple Pay
Google Pay
Skrill
Trustly
Venmo
Cash App
PayNearMe
Standard ACH
Gift Card
Discover
Crypto Currency
American Express

4. Registration and Verification (KYC) Rating: 3.5

Patrik Lidin holding an iPhone with the Bitsler.io casino registration page loaded on the webpage.
They could improve onboarding and daily logins by adding SSO options. It would improve usability and security.
  • ✅ Straightforward sign-up process with email.
  • ❌ Issues with verifying phone number.
  • ❌ No SSO signup options.

Patrik Lidin

“Sign-up on Bitsler.io was easy, but the verification process could use some work. There’s no social sign-on, which slows things down for mobile-first users. I also experienced issues with phone verification during testing. KYC isn’t as smooth or intuitive as it should be. Overall, disappointing for a crypto sweepstakes casino. The onboarding should be easy, like LuckyBird or Vegas Gems.”

Patrik Lidin, Sweepstakes Casino Expert

Registration MethodDetails
Email RegistrationYes
Gmail Signup (Google Account)No
Facebook SignupNo
Instagram SignupNo
X (Twitter)No
Apple SignupNo

KYC (Know Your Customer) Process at Bitsler.io

The documents required for KYC verification may include (but not limited to)(4):

  • Identification documentation (including photo identification) such as a government-issued identification document;
  • A utility bill that matches the address registered on your Customer Account;
  • Source of wealth or source of funds documentation such as a recent payslip or bank statement. 

5. Social Games and Software Rating: 4.5

Patrik Lidin holding an iPhone with the Bitsler.io casino game library page loaded on the webpage.
With nearly 1,500 games, Bitsler is one of the most well-stocked game libraries out of all sweepstakes casinos.
  • ✅ Good variety of slot games.
  • ✅ Classic slots, jackpot prizes, and table games available.
  • ✅ Growing library of 1,445 titles.
  • ✅ 43 software providers, including Pragmatic Play and BGaming.
  • ✅ Bitsler Original titles are available.
  • ✅ Quick loading times, high-quality designs.
  • ❌ No Live Dealer games.
  • ❌ 85% of the library is slot games.

Patrik Lidin

“Bitsler.io delivers one of the strongest game libraries in the crypto sweepstakes market, with over 1,400 titles and 43 software providers. The variety is slot-heavy, but that’s balanced by a good selection of table games and several original titles developed in-house. I especially appreciate the Bitsler Originals; they add personality to the platform and give returning players something fresh they can’t find anywhere else. The lack of live dealer content is the main drawback, but otherwise, the library is solid. Games load quickly, visuals are crisp, and the range of providers includes some top-tier names. For slot fans especially, this is a good site.”

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

CategoryDetails
Online Slots1,400+, including Megaways, Hold and Win, and Bonus Round
Jackpot GamesYes
Live Dealer GamesNo
Table GamesYes
BingoNo
LotteryNo
Scratch CardsYes
PokerYes
Sports BettingNo

Software Providers

CategoryDetails
Examples of Top Software Providers(5)Pragmatic Play, 3Oaks Gaming, BGaming, Playson, Evoplay
Number of Software Providers43
Live Dealer ProvidersN/A
Custom SoftwareBitsler Games
Downloadable AppsNo

6. Bitsler.io Responsible Gambling Rating: 4.0

  • ✅ Dedicated Player Safety page.
  • ✅ Easy to access information and tools.
  • ✅ Various RG tools are available.
  • ✅ Adequate information about practicing safe gameplay.
  • ❌ Most RG tools are only available via Customer Support.

You can easily access Bitsler’s Player Safety Policy(6) from the footer of the site. Here, you’ll find information about self-assessment, RGB tools on the site, links to external help organizations, and information about how to set limits and request self-exclusion on the site.

  • Gold Coin Limits: Set limits to your spending by emailing Customer Support.
  • Take a Break: Request a time-out from accessing the site for 7, 14, or 30 days.
  • Self-Exclusion: Request a time-out from accessing the site for a minimum of 6 months.

Patrik Lidin

“The site does a solid job addressing player safety with responsible gambling measures, with a dedicated policy page and several tools, but I’d like to see more of these tools surfaced in the dashboard itself. Currently, most RG features require contacting support, which adds friction. Still, the framework is there: you can set limits, self-exclude, and access third-party help resources. It’s more complete than some newer sites, but a self-service interface would bring it up a notch, even up to a 5.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 4.0

Patrik Lidin holding an iPhone with the Bitsler.io casino social media X page loaded on the webpage.
High Trustpilot ratings and active social media channels.
  • ✅ High Trustpilot rating.
  • ✅ Great industry reviews.
  • ✅ Active SoMe pages with growing number of followers.
  • ✅ Parent company has been operating since 2015.
  • ✅ Dedicated Player Safety Policy page.
  • ❌ Mixed user reviews on Reddit.
  • ❌ Offshore-based company behind the brand.
  • ❌ Lack of information about owner company.

Patrik Lidin

“Bitsler.io’s reputation is fairly strong thanks to its high Trustpilot rating and active SoMe presence. The original company has been in operation since 2015, which lends credibility, and I found most peer reviews to be consistent with my own experience. That said, the company’s offshore registration and lack of detailed information about the parent company raise some red flags. Reddit users have mixed views, especially on redemptions and verification. My own 4.0 rating aligns with what I’ve seen from players and industry critics, a capable, mostly trustworthy platform with a few transparency gaps.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

SourceAverage Rating
iOS RatingN/A
Android RatingN/A
Trustpilot Rating(7)4.6
Industry Rating*4.0
*Industry Rating: An aggregated average rating based on the opinion of industry peers.

Bitsler.io Feedback From Users On Reddit

Bitsler.io review
byu/DamnCracka inonlinecasinoadvisor

Social Media and Followers

PlatformFollowers*
Facebook(8)1,900+
Instagram(9)850+
X (Twitter)(10)710+
YouTubeN/A
*Followers: This information was checked and updated on July 23, 2025.

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from the Bitsler Terms and Conditions(11), as they favor the company and can be considered unfair from the user’s perspective.

“We reserve the right to refuse or close a Customer Account at our sole discretion."

Bitsler.io, Terms and Conditions

This provision is unfair because Bitsler.io can close or suspend your Customer Account at any time, for any reason, without providing you with a warning, explanation, or opportunity to appeal. Upon account closure, you lose all Gold Coins, including those purchased with real money, with no guarantee of a refund (Section 3.6), and you forfeit access to all platform features (Section 2.9). Even minor or unproven issues, such as suspected fraudulent activity (Section 4.6) or failure to provide verification documents within the 40-day timeframe (Section 10.3), could trigger account suspension or closure. The absence of clear criteria or a mandatory notification process grants Bitsler.io unchecked authority, leaving you with no recourse to challenge the decision or recover your account, and risking the loss of your funds.

"You and Bitsler.io agree that any dispute, claim or controversy arising out of or relating to your access to or use of any Bitsler.io Site (including Services) or to these Terms of Service… shall be determined by arbitration… You and Bitsler.io agree that such arbitration shall be conducted by a single arbitrator in accordance with the Commercial Rules of the American Arbitration Association (‘AAA’)… Whether the dispute is heard in arbitration or in court, you agree that you and Bitsler.io will not initiate a class action, class arbitration, mass action or other representative action or proceeding, and shall not otherwise participate in such actions."

Bitsler.io, Terms and Conditions

The class action waiver limits your ability to address widespread issues collectively, while Bitsler.io faces no such restrictions, giving them a significant advantage. This one-sided clause restricts your options for seeking redress, leaving you with minimal ability to challenge unfair practices or recover losses effectively.

9. Usability Rating: 4.5

Patrik Lidin holding an iPhone with the Bitsler.io casino daily bonus page loaded on the webpage.
You can collect daily bonuses to keep the action going.
  • ✅ Dark/light mode available.
  • ✅ Intuitive site navigation.
  • ✅ Game lobby filters and search function.
  • ✅ Easy access to Customer Support.
  • ✅ Quick loading times.
  • ❌ No dedicated mobile app.

Patrik Lidin

“Bitsler.io is one of the more polished crypto sweepstakes casinos when it comes to usability. Navigation is smooth, the layout is thoughtfully designed, and the game filters and search function make browsing easy. The option to toggle between dark and light mode is a nice bonus that more sites should offer. Everything loads quickly, and key support features are easily accessible. I’d like to see a stronger onboarding experience for new users and a more detailed FAQ section. Still, overall, the platform delivers a good experience from a UI and UX perspective. I’ve rated it 4.5.”

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Mobile AppNo
Mobile WebsiteYes
Loading Speed Mobile AppN/A
Loading Speed Mobile Website2 seconds
Supported Operating SystemsiOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu
Supported Web Browsers​​Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave
Overall UX & UIExcellent
NavigationIntuitive
Game Lobby FiltersYes
Search FunctionYes

10. Mobile Rating: 4.0

  • ✅ Webapp available for mobile.
  • ✅ Quick loading times.
  • ✅ No lagging on mobile.
  • ✅ Fully optimized site for smaller screens.
  • ❌ No dedicated mobile app.

Patrik Lidin

“Bitsler.io performs very well on mobile. The site is fully optimized for small screens, loads quickly, and runs smoothly without any lag. I was able to access all games and support features directly from the browser without issues. Although there’s no native app, the experience is not compromised because of it. The inclusion of a webapp adds flexibility for those who prefer a shortcut on their device. For mobile-focused users, this platform checks nearly every box.”

Patrik Lidin, Sweepstakes Casino Expert

SourceJustGamblers RatingApple App Store RatingGoogle Play Store Rating
iOS AppN/AN/AN/A
Android AppN/AN/AN/A

11. Customer Care Rating: 4.5

Patrik Lidin holding an iPhone with the Bitsler.io casino support page loaded on the webpage.
Besides the global player chat, you have an extensive help center for live chat, email, and phone support.
  • ✅ Several ways to contact Customer Support.
  • ✅ 24/7 Customer Support.
  • ✅ Help Center, FAQ and Live Chat support.
  • ✅ Phone support for payment-related issues.
  • ✅ Public Group Chat for frequent questions.
  • ✅ Telegram and SoMe support.
  • ✅ Helpful CS agents.
  • ❌ FAQ doesn’t cover many issues.
  • ❌ FAQ redirects users to Customer Support.

Patrik Lidin

“Bitsler.io delivers strong customer care across multiple channels. I tested live chat, email, and even the group chat, and response times were consistently fast. The human support team was helpful once I passed the chatbot layer (which always sucks), and I appreciated the option for phone support regarding payment issues. The public chat and Telegram access also add useful touchpoints. The only drawback is the FAQ, which feels underdeveloped and often sends users straight to support instead of resolving issues directly. Still, the support structure is well above average for a sweepstakes casino.”

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Customer Support Opening Hours(12)24/7
Live ChatYes
Chat BotsYes
Email Supportsupport@bitsler.io
Telephone Support+1 (650) 675-3233 (Payment-related Queries)
Help CentreHelp Center, Live Chat, FAQ, Email

First Response Time (FRT) Test Results

During our review of Bitsler.io, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

  • Live Chat FRT: Immediate with Chat Bots. Human agent within 30 minutes.
  • Email Support FRT: Within 2 hours.
  • Website Support Request FRT: N/A
  • Telephone: Depends on the line.

Summary and Finishing Thoughts

Patrik Lidin

“Bitsler.io stands out as one of the most complete and polished crypto sweepstakes casinos available in the U.S. The rewards system is packed with value, the crypto redemptions are lightning fast, and the game library is massive. It’s an ideal platform for players who care about speed, variety, and daily engagement. There’s still room to improve in areas such as onboarding, KYC, and certain fairness provisions, but overall, the experience is strong. I’d recommend it most to players already familiar with crypto wallets and transactions, since the site is built entirely around that ecosystem. If that sounds like you, Bitsler.io is a high-performance option that earns a solid 4.5 from me.”

Patrik Lidin, Sweepstakes Casino Expert

Sites Like Bitsler.io

These are the best alternatives and similar sites like Bitsler.io if you want to explore more or other options. You can also explore brand new sweepstakes casinos that launched from this year onward.

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Welcome Bonus
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Bitsler.io Company Overview

Company Name US(11)Nardymar Ops Limited
Address19-21 Circular Road, Douglas, Isle of Man, IM1 1AF
PhoneN/A
EmailN/A
Established2024
Company Number021680V

This Is How Our Review of Bitsler.io Was Conducted

CategoryDetails
Tester and ReviewerPatrik Lidin
Time of TestingApproximately 9 hours between 15-07-2025 to 25-07-2025
Devices Used for TestingAndroid and iPhone were used for mobile tests, and MacBook for desktop tests.
LocationMiami
High-level Overview of MethodologyWith a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted.

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

Bitsler.io Frequently Asked Questions

Can I Use Fiat Currency at Bitsler.io?

No, Bitsler.io only supports cryptocurrency for both purchasing Gold Coins and redeeming Sweeps Coins. You cannot use credit cards, PayPal, or bank transfers.

How Do I Earn More Sweeps Coins Without Paying?

You can collect Sweeps Coins through several free methods, including AMOE mail-in entries, daily login bonuses, Bitsler’s active social media giveaways, and the referral program that rewards you for bringing in new players.

Does Bitsler.io Offer Any Unique Games?

Yes, Bitsler.io features a collection of exclusive in-house titles called Bitsler Originals. These include custom-designed games that aren’t available on other sweepstakes casino sites.

What’s the Minimum Amount of Sweeps Coins Needed to Redeem Rewards?

You must have at least 75 Sweeps Coins in your account to request a redemption. All redemptions are paid out in cryptocurrency.

Is There a Mobile App for Bitsler.io?

No, there’s currently no standalone mobile app. However, the site is fully mobile-optimized and runs smoothly in all major mobile browsers, including Chrome and Safari.

Are There Any Wagering Requirements on Bonus Sweeps Coins?

Yes. Just like other sweepstakes casinos, you’ll need to meet playthrough requirements before your bonus SC becomes eligible for redemption. These terms follow standard sweepstakes rules.

How Fast Are Crypto Redemptions Processed?

In my tests, redemptions were typically processed in under 2 hours, which is faster than average. The platform states that most redemptions are completed within 1 to 24 hours.

Does Bitsler.io Support Responsible Gambling?

Yes, the site offers a dedicated Player Safety page with information on self-assessment, self-exclusion, and links to external help resources. However, most RG tools must be activated by contacting customer support directly rather than through your account settings.

Resources & Sources

  1. Bitsler.io Social Casino State Availability, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
  2. Bitsler.io Social Casino Loyalty Club, accessed on July 25, 2025, <https://www.bitsler.io/en/loyalty-club/level>
  3. Bitsler.io Social Casino Promotions Details, accessed on July 25, 2025, <https://www.bitsler.io/en/promotions>
  4. Bitsler.io Social Casino KYC Verification Details, Terms and Services, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
  5. Bitsler.io Social Casino Software Providers List, accessed on July 25, 2025 <https://www.bitsler.io/en/casino/provider>
  6. Bitsler.io Social Casino Player Safety Policy, RGB Tools, accessed on July 24, 2025, <https://www.bitsler.io/en/player-safety-policy>
  7. Bitsler.io Social Casino Trustpilot Rating, accessed on July 25, 2025, <https://www.trustpilot.com/review/bitsler.io>
  8. Bitsler.io Social Casino Facebook Followers, accessed on July 25, 2025, <https://www.facebook.com/bitsler.io/>
  9. Bitsler.io Social Casino Instagram Followers, accessed on July 25, 2025, <https://www.instagram.com/bitsler.io/>
  10. Bitsler.io Social Casino X Followers, accessed on July 25, 2025, <https://x.com/bitsler_io>
  11. Bitsler.io Social Casino Terms and Services, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
  12. Bitsler.io Social Casino Help Center, accessed on July 25, 2025, <https://help.bitsler.io/en/>

Have you played at Bitsler.io? Or do you have a question about this site?

Share your experiences with BRAND or submit any questions or concerns to us. You can use the player rating feature below to leave your opinions and comments about this site.

Operator details
Company Name: Nardymar Ops Limited
Address: 19-21 Circular Road, Douglas, Isle of Man, IM1 1AF
Licenses: -
Established: 2024
VAT Number: -
Registration Number: 021680V
Awards: -
Languages Supported: English
Associated Brands: Bitsler Casino
Affiliate program: -
Customer support
Live chat: Yes
Live chat 24/7: Yes
E-Mail Address: support@bitsler.io
Devices & Apps
Devices: Desktop, Tablet, Mobile
Apps: No
Games & Providers
Amount of games: -
Games: Slots
Amount of providers: 43
Providers: Pragmatic Play, BGAMING, Playson, Evoplay Entertainment
Banking & Payments
Currencies: BTC, ETH, USDT, USDC
Payment (Deposit): Bitcoin, Ethereum, Litecoin, USD Coin, TRON
Minimum deposit: -
Payment (Withdrawal): Bitcoin, Ethereum, Litecoin, USD Coin, TRON
Minimum withdrawal: -
Pending withdrawal period: 1-24 hours
Bonuses & Requirements
Deposit: -
No deposit: -
Free spins: -
Wager requirements free spins: -
Wager requirements: -
Accept players from USA USA Flag

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