

Bitsler.io Review
Bitsler.io delivers fast crypto redemptions, generous daily SC rewards, and a vast game library. It’s one of the best picks for sweepstakes players who prefer using crypto. 4.5 rating and a recommendation!
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Click on the image to view it in full width. What is good?
- Generous Welcome Rewards (37,500 Gold Coins + 2.5 Sweeps Coins).
- Daily Login Bonus includes SC (7,500 GC + 0.2 SC, or 15,000 GC + 1 SC for 15 days with purchase).
- AMOE rewards 4 SC, higher than most competitors.
- First Purchase promotions enhance value (e.g., 150,000 GC + 15 SC for $9.99).
- Active social media promotions with frequent giveaways and competitions.
- Rewarding VIP and Loyalty Program with multiple tiers (Iron to Black Diamond) offering coinback, weekly/monthly bonuses, and VIP Club access.
- Refer-a-Friend Program with up to 200,000 GC + 100 SC per qualifying friend.
- Large game library with 1,445+ titles, including slots, table games, jackpots, and Originals.
- 43 trusted software providers (e.g., Pragmatic Play, BGaming, Playson, Evoplay).
- Quick loading times and high-quality game designs.
- Extremely fast crypto redemptions (under 2 hours, up to 24 hours).
- Low minimum purchase amount ($1.99) with a variety of Gold Coin packages.
- Multiple cryptocurrency options for purchases and redemptions (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC).
- Straightforward email registration process.
- Polished usability with dark/light mode, intuitive navigation, game lobby filters, and search function.
- Fully optimized mobile website with quick loading (2 seconds) and no lagging.
- Webapp available for mobile convenience.
- Comprehensive responsible gambling framework with Player Safety page, self-assessment tools, and external support links.
- Strong customer support with 24/7 live chat, email (2-hour response), phone (payment-related), Telegram, and public group chat.
- High Trustpilot rating (4.6) and good industry rating (4.0).
- Active social media presence (1,900+ Facebook, 850+ Instagram, 710+ X followers).
- Parent company has been operational since 2015, adding credibility.
What is bad?
- No live dealer games available.
- The game library is 85% slots, limiting variety for non-slot players.
- Above-average minimum SC redemption limit (75 SC).
- Crypto-only redemptions and purchases (no fiat, gift cards, or traditional methods like Visa/PayPal).
- Responsible gambling tools require contacting customer support.
- No single sign-on (SSO) options (e.g., Google, Facebook).
- Issues with phone verification during the KYC process.
- The FAQ section is underdeveloped, often redirecting to customer support.
- Unfair terms permit account closure without notice or the opportunity for appeal.
- Mandatory arbitration and class action waiver limit user rights.
- Offshore-based company with limited transparency about ownership.
- Mixed user reviews on Reddit regarding redemptions and verification.
- No dedicated mobile app.
- Could include more SC in mid-tier purchase packages.
Bitsler.io Overall Performance: 4.5
“Bitsler.io earns a solid 4.5 from me because it delivers where it counts. You get 2.5 SC just for signing up, plus 0.2 SC daily through login rewards, and a 4 SC AMOE that makes it easy to play for free. The site supports fast crypto redemptions, and I received Bitcoin in under two hours during testing. There are over 1,400 games from 43 providers, including original Bitsler titles that give the platform personality. The mobile version runs smoothly and offers full game access, as well as live chat. I also appreciated the referral and VIP programs, which add real value without requiring constant purchases. While I would like to see improvements to the KYC process and stronger user protections in the terms, the overall experience stands out among crypto sweepstakes casinos.”
Patrik Lidin, Sweepstakes Casino Expert
Bitsler.io Rating Overview
- Coin Rewards and Promotions Rating: 5.0
- Redeeming Coins Rating: 4.0
- Purchasing Coins Rating: 4.5
- Registration and Verification (KYC) Rating: 3.0
- Social Games and Software Rating: 4.0
- Responsible Gambling Rating: 4.0
- Trust and Reputation Rating: 4.0
- Fairness and User Rights Rating: 3.0
- Usability Rating: 4.5
- Mobile Rating: 4.0
- Customer Care Rating: 4.0
Why You Should Read and Trust Our Bitsler.io Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Bitsler.io review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
High-Level Overview of Bitsler.io

| 🌐 Website URL | https://www.bitsler.io/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18+ (or 21+ years where applicable) |
| 🎰 Number of Social Casino Games | 1,445+ |
| 🎰 Types of Social Casino Games | Slots, Table Games, Jackpots, Bitsler Originals |
| 💳 Purchase Options | Cryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC) |
| 💰 Welcome Rewards | 37,500 Gold Coins + 2.5 Sweeps Coins |
| 💵 Cost of Coin Package | Starts at $1.99 |
| 🪙 SC Minimum Redemption | 75 Sweeps Coins |
| 💳 Redemption Options | Cryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC) |
| 📱 Compatible Devices | Desktop, tablet, mobile phone |
Bitsler.io State Availability and Differences Between States
Bitsler.io is available in all US states, except Alabama, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New York, Washington, and West Virginia (1). The minimum age requirement for registering and playing on the site is 18 (or 21, where applicable) in states where the brand is legally available.
Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.
1. Coin Rewards and Promotions Rating: 5.0

- ✅ Generous Welcome Rewards.
- ✅ Daily Login Bonus includes SC.
- ✅ AMOE rewards 4 SC.
- ✅ First Purchase promotions.
- ✅ SoMe promotions available.
- ✅ Rewarding VIP and Referral Programs.
“Bitsler.io has built one of the most generous and well-rounded rewards systems I’ve seen in the sweepstakes casino space, particularly for crypto sweeps sites. The combination of a solid welcome bonus, high daily SC rewards, and a standout 4 SC AMOE makes it appealing even for users who don’t plan to spend money. There’s always something to engage with, whether it's social media giveaways, XP races, or the multi-tier VIP program. I also like how referral incentives are structured to reward both effort and loyalty. It’s rare to find this many ways to earn SC without major purchases. For anyone chasing value, Bitsler.io delivers at every level.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Coins at Bitsler.io Sweepstakes Casino
Bitsler.io Welcome Rewards
You get 37,500 Gold Coins and 2.5 Sweeps Coins for free when signing up and verifying your details on Bitsler.io.
Bitsler.io Daily Login Rewards
The Daily Login Bonus is 7,500 Gold Coins + 0.2 Sweepstakes Coins. You can also claim this bonus right after receiving the sign-up bonus.
If you purchase within 24 hours of joining the casino, you will receive a Daily Bonus of 15,000 Gold Coins and 1 Sweeps Coins for 15 consecutive days (if you log in every day).
Competitions and Promotions
The promotions at Bitsler.io include the sign-up bonus, the daily login rewards, the social media competitions and giveaways, VIP coinback and XP contest, and the Jackpot Prizes:
- Mini Jackpot: 10,000 Gold Coins;
- Minor Jackpot: 200,000 Gold Coins;
- Major Jackpot: 2,000,000 Gold Coins;
- Grand Jackpot: 100,000,000 Gold Coins.
Social Media Offers
Bitsler is active on its social media platforms, hosting frequent giveaways and competitions.
Bitsler.io Sweepstakes Casino Mail-in Request
You can send in a handwritten Mail-in Request Card to Bitsler for four (4) Sweepstakes Coins.
Step-By-Step Guide for Bitsler.io Write-in Rewards: Postcard and Envelope
- Get your unique Sweepstakes Coins Request Code from the Sweepstakes Rules document on the website;
- On a 3x5 inch card, write your full name, your email, your return address, and other information outlined in the Sweepstakes Rules document;
- Place the card in a #10 stamped envelope, and mail it to their sweepstakes address.
Bitsler.io Loyalty and VIP Program
Bitsler.io has a rewarding VIP and Loyalty Program(2) with several tiers you can advance through:
| Iron | Bronze | Silver | Gold | Platinum 1-6 | Diamond 1-5 | Black Diamond | |
|---|---|---|---|---|---|---|---|
| Level Up Reward | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Coinback | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Weekly Bonus | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Monhly Bonus | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Package Deals | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Boosted Bonus | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Nitro Daily Bonus | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| VIP Club Access | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ |
| XP Earned | Up to 10K | 10K-50K | 50K-100K | 100K-25K | 250K-15M | 25M-1B | 1B |
Bitsler.io Promo Code
As of July 23, 2025, no promo code is necessary to access any Bitsler promotions.
Refer-a-friend Program
The Friend Referral Program(3) rewards you up to 200,000 Gold Coins and 100 Sweepstakes Coins after each qualifying friend. You need to share your unique referral link. If your friend joins and makes a purchase of at least $100, you’ll receive 50,000 Gold Coins and 25 SC. If your friend spends (on top of the $100) more than $1,400, you can get an additional 150,000 GC + 75 SC.
2. Bitsler.io Redeeming Coins Rating: 4.0

- ✅ Extremely fast payouts.
- ✅ Crypto redemptions.
- ✅ Veriff KYC provider.
- ❌ Above average minimum SC redemption limit.
- ❌ No Gift Card redemptions.
- ❌ Crypto-only redemptions.
“Bitsler.io’s crypto-only redemptions won’t suit everyone, but for players already in that ecosystem, the process is seamless and impressively fast. I tested a BTC redemption and received the funds in under two hours. The 75 SC threshold is higher than average and should be lowered. There’s no SC tiering or hidden redemption fees, which keeps things transparent. Overall, the redemptions are well-executed for crypto players, but they limit casual users who prefer more traditional reward options. I’ve rated 4.0, would rate it higher with lower minimum SC cashout limits.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 75 Sweeps Coins |
| Gift Cards Minimum Redemption Limit | N/A |
| Cash Prize Minimum Redemption Limit | N/A |
| Cryptocurrency Minimum Redemption Limit | 75 Sweeps Coins |
| Redemption Options | Cryptocurrencies (BTC, ETH, LTC, D, USDT, TRON, XRP, USDC) |
| Average Rewards Redemption Time | 1-24 hours |
Bitsler.io Redemption Process: Step-by-Step
Here’s how you can redeem your SC at Bitsler:
- Collect the required Sweeps Coins and comply with the requirements;
- Open the ‘Store’;
- Click on ‘Redeem’;
- Choose the amount you wish to redeem;
- Select the Cryptocurrency you want to use;
- Wait for your request to be processed (1-24 hours).
3. Purchasing Coins Rating: 4.5

- ✅ Good variety of Gold Coin packages.
- ✅ Offers on the first three packages purchased.
- ✅ Good value for money ratio.
- ✅ Packages start at $1.99.
- ✅ Various crypto coins accepted.
- ❌ Could have more SC included in packages.
“Bitsler.io gives players a flexible and well-structured set of purchasing options. I appreciated the low entry point at $1.99, but honestly, for a crypto sweepstakes site, it could be lower. The initial bonus offers add value. It’s designed with crypto users in mind, and the range of accepted coins is impressive. While the SC distribution could be a bit more generous in the mid-tier bundles, overall, the value is good. The checkout process is fast and seamless, exactly what you’d want from a modern crypto sweepstakes site. I’ve rated it 4.5.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at Bitsler.io
These are the Gold Coin packages available at Bitsler.io:
- 20,000 Gold Coins for $1.99.
- 100,000 Gold Coins + 10 Sweeps Coins for $9.99.
- First Purchase Offer - 150,000 Gold Coins + 15 Sweeps Coins for $9.99.
- 200,000 Gold Coins + 20 Sweeps Coins for $19.99.
- First Purchase Offer - 300,000 Gold Coins + 30 Sweeps Coins for $19.99.
- 500,000 Gold Coins + 50 Sweeps Coins for $49.99.
- 1,000,000 Gold Coins + 100 Sweeps Coins for $99.99.
- First Purchase Offer - 1,500,000 Gold Coins + 150 Sweeps Coins for $134.99.
- 2,000,000 Gold Coins + 200 Sweeps Coins for $199.99.
- 3,000,000 Gold Coins + 300 Sweeps Coins for $299.99.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $1.99 |
| Maximum Purchase Amount | $299.99 |
| Average Purchase Time | Immediate |
| Average Redemption Time | 1-24 hours |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ❌ | ❌ |
| MasterCard | ❌ | ❌ |
| PayPal | ❌ | ❌ |
| Apple Pay | ❌ | ❌ |
| Google Pay | ❌ | ❌ |
| Skrill | ❌ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Standard ACH | ❌ | ❌ |
| Gift Card | ❌ | ❌ |
| Discover | ❌ | ❌ |
| Crypto Currency | ✅ | ✅ |
| American Express | ❌ | ❌ |
4. Registration and Verification (KYC) Rating: 3.5

- ✅ Straightforward sign-up process with email.
- ❌ Issues with verifying phone number.
- ❌ No SSO signup options.
“Sign-up on Bitsler.io was easy, but the verification process could use some work. There’s no social sign-on, which slows things down for mobile-first users. I also experienced issues with phone verification during testing. KYC isn’t as smooth or intuitive as it should be. Overall, disappointing for a crypto sweepstakes casino. The onboarding should be easy, like LuckyBird or Vegas Gems.”
Patrik Lidin, Sweepstakes Casino Expert
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | No |
| Facebook Signup | No |
| Instagram Signup | No |
| X (Twitter) | No |
| Apple Signup | No |
KYC (Know Your Customer) Process at Bitsler.io
The documents required for KYC verification may include (but not limited to)(4):
- Identification documentation (including photo identification) such as a government-issued identification document;
- A utility bill that matches the address registered on your Customer Account;
- Source of wealth or source of funds documentation such as a recent payslip or bank statement.
5. Social Games and Software Rating: 4.5

- ✅ Good variety of slot games.
- ✅ Classic slots, jackpot prizes, and table games available.
- ✅ Growing library of 1,445 titles.
- ✅ 43 software providers, including Pragmatic Play and BGaming.
- ✅ Bitsler Original titles are available.
- ✅ Quick loading times, high-quality designs.
- ❌ No Live Dealer games.
- ❌ 85% of the library is slot games.
“Bitsler.io delivers one of the strongest game libraries in the crypto sweepstakes market, with over 1,400 titles and 43 software providers. The variety is slot-heavy, but that’s balanced by a good selection of table games and several original titles developed in-house. I especially appreciate the Bitsler Originals; they add personality to the platform and give returning players something fresh they can’t find anywhere else. The lack of live dealer content is the main drawback, but otherwise, the library is solid. Games load quickly, visuals are crisp, and the range of providers includes some top-tier names. For slot fans especially, this is a good site.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | 1,400+, including Megaways, Hold and Win, and Bonus Round |
| Jackpot Games | Yes |
| Live Dealer Games | No |
| Table Games | Yes |
| Bingo | No |
| Lottery | No |
| Scratch Cards | Yes |
| Poker | Yes |
| Sports Betting | No |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers(5) | Pragmatic Play, 3Oaks Gaming, BGaming, Playson, Evoplay |
| Number of Software Providers | 43 |
| Live Dealer Providers | N/A |
| Custom Software | Bitsler Games |
| Downloadable Apps | No |
6. Bitsler.io Responsible Gambling Rating: 4.0
- ✅ Dedicated Player Safety page.
- ✅ Easy to access information and tools.
- ✅ Various RG tools are available.
- ✅ Adequate information about practicing safe gameplay.
- ❌ Most RG tools are only available via Customer Support.
You can easily access Bitsler’s Player Safety Policy(6) from the footer of the site. Here, you’ll find information about self-assessment, RGB tools on the site, links to external help organizations, and information about how to set limits and request self-exclusion on the site.
- Gold Coin Limits: Set limits to your spending by emailing Customer Support.
- Take a Break: Request a time-out from accessing the site for 7, 14, or 30 days.
- Self-Exclusion: Request a time-out from accessing the site for a minimum of 6 months.
“The site does a solid job addressing player safety with responsible gambling measures, with a dedicated policy page and several tools, but I’d like to see more of these tools surfaced in the dashboard itself. Currently, most RG features require contacting support, which adds friction. Still, the framework is there: you can set limits, self-exclude, and access third-party help resources. It’s more complete than some newer sites, but a self-service interface would bring it up a notch, even up to a 5.0 rating.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 4.0

- ✅ High Trustpilot rating.
- ✅ Great industry reviews.
- ✅ Active SoMe pages with growing number of followers.
- ✅ Parent company has been operating since 2015.
- ✅ Dedicated Player Safety Policy page.
- ❌ Mixed user reviews on Reddit.
- ❌ Offshore-based company behind the brand.
- ❌ Lack of information about owner company.
“Bitsler.io’s reputation is fairly strong thanks to its high Trustpilot rating and active SoMe presence. The original company has been in operation since 2015, which lends credibility, and I found most peer reviews to be consistent with my own experience. That said, the company’s offshore registration and lack of detailed information about the parent company raise some red flags. Reddit users have mixed views, especially on redemptions and verification. My own 4.0 rating aligns with what I’ve seen from players and industry critics, a capable, mostly trustworthy platform with a few transparency gaps.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating(7) | 4.6 |
| Industry Rating* | 4.0 |
Bitsler.io Feedback From Users On Reddit
Social Media and Followers
| Platform | Followers* |
|---|---|
| Facebook(8) | 1,900+ |
| Instagram(9) | 850+ |
| X (Twitter)(10) | 710+ |
| YouTube | N/A |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from the Bitsler Terms and Conditions(11), as they favor the company and can be considered unfair from the user’s perspective.
“We reserve the right to refuse or close a Customer Account at our sole discretion."
Bitsler.io, Terms and Conditions
This provision is unfair because Bitsler.io can close or suspend your Customer Account at any time, for any reason, without providing you with a warning, explanation, or opportunity to appeal. Upon account closure, you lose all Gold Coins, including those purchased with real money, with no guarantee of a refund (Section 3.6), and you forfeit access to all platform features (Section 2.9). Even minor or unproven issues, such as suspected fraudulent activity (Section 4.6) or failure to provide verification documents within the 40-day timeframe (Section 10.3), could trigger account suspension or closure. The absence of clear criteria or a mandatory notification process grants Bitsler.io unchecked authority, leaving you with no recourse to challenge the decision or recover your account, and risking the loss of your funds.
"You and Bitsler.io agree that any dispute, claim or controversy arising out of or relating to your access to or use of any Bitsler.io Site (including Services) or to these Terms of Service… shall be determined by arbitration… You and Bitsler.io agree that such arbitration shall be conducted by a single arbitrator in accordance with the Commercial Rules of the American Arbitration Association (‘AAA’)… Whether the dispute is heard in arbitration or in court, you agree that you and Bitsler.io will not initiate a class action, class arbitration, mass action or other representative action or proceeding, and shall not otherwise participate in such actions."
Bitsler.io, Terms and Conditions
The class action waiver limits your ability to address widespread issues collectively, while Bitsler.io faces no such restrictions, giving them a significant advantage. This one-sided clause restricts your options for seeking redress, leaving you with minimal ability to challenge unfair practices or recover losses effectively.
9. Usability Rating: 4.5

- ✅ Dark/light mode available.
- ✅ Intuitive site navigation.
- ✅ Game lobby filters and search function.
- ✅ Easy access to Customer Support.
- ✅ Quick loading times.
- ❌ No dedicated mobile app.
“Bitsler.io is one of the more polished crypto sweepstakes casinos when it comes to usability. Navigation is smooth, the layout is thoughtfully designed, and the game filters and search function make browsing easy. The option to toggle between dark and light mode is a nice bonus that more sites should offer. Everything loads quickly, and key support features are easily accessible. I’d like to see a stronger onboarding experience for new users and a more detailed FAQ section. Still, overall, the platform delivers a good experience from a UI and UX perspective. I’ve rated it 4.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 2 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave |
| Overall UX & UI | Excellent |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 4.0
- ✅ Webapp available for mobile.
- ✅ Quick loading times.
- ✅ No lagging on mobile.
- ✅ Fully optimized site for smaller screens.
- ❌ No dedicated mobile app.
“Bitsler.io performs very well on mobile. The site is fully optimized for small screens, loads quickly, and runs smoothly without any lag. I was able to access all games and support features directly from the browser without issues. Although there’s no native app, the experience is not compromised because of it. The inclusion of a webapp adds flexibility for those who prefer a shortcut on their device. For mobile-focused users, this platform checks nearly every box.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 4.5

- ✅ Several ways to contact Customer Support.
- ✅ 24/7 Customer Support.
- ✅ Help Center, FAQ and Live Chat support.
- ✅ Phone support for payment-related issues.
- ✅ Public Group Chat for frequent questions.
- ✅ Telegram and SoMe support.
- ✅ Helpful CS agents.
- ❌ FAQ doesn’t cover many issues.
- ❌ FAQ redirects users to Customer Support.
“Bitsler.io delivers strong customer care across multiple channels. I tested live chat, email, and even the group chat, and response times were consistently fast. The human support team was helpful once I passed the chatbot layer (which always sucks), and I appreciated the option for phone support regarding payment issues. The public chat and Telegram access also add useful touchpoints. The only drawback is the FAQ, which feels underdeveloped and often sends users straight to support instead of resolving issues directly. Still, the support structure is well above average for a sweepstakes casino.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours(12) | 24/7 |
| Live Chat | Yes |
| Chat Bots | Yes |
| Email Support | support@bitsler.io |
| Telephone Support | +1 (650) 675-3233 (Payment-related Queries) |
| Help Centre | Help Center, Live Chat, FAQ, Email |
First Response Time (FRT) Test Results
During our review of Bitsler.io, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:
- Live Chat FRT: Immediate with Chat Bots. Human agent within 30 minutes.
- Email Support FRT: Within 2 hours.
- Website Support Request FRT: N/A
- Telephone: Depends on the line.
Summary and Finishing Thoughts
“Bitsler.io stands out as one of the most complete and polished crypto sweepstakes casinos available in the U.S. The rewards system is packed with value, the crypto redemptions are lightning fast, and the game library is massive. It’s an ideal platform for players who care about speed, variety, and daily engagement. There’s still room to improve in areas such as onboarding, KYC, and certain fairness provisions, but overall, the experience is strong. I’d recommend it most to players already familiar with crypto wallets and transactions, since the site is built entirely around that ecosystem. If that sounds like you, Bitsler.io is a high-performance option that earns a solid 4.5 from me.”
Patrik Lidin, Sweepstakes Casino Expert
Sites Like Bitsler.io
These are the best alternatives and similar sites like Bitsler.io if you want to explore more or other options. You can also explore brand new sweepstakes casinos that launched from this year onward.
Bitsler.io Company Overview
| Company Name US(11) | Nardymar Ops Limited |
| Address | 19-21 Circular Road, Douglas, Isle of Man, IM1 1AF |
| Phone | N/A |
| N/A | |
| Established | 2024 |
| Company Number | 021680V |
This Is How Our Review of Bitsler.io Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 9 hours between 15-07-2025 to 25-07-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | Miami |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
Bitsler.io Frequently Asked Questions
No, Bitsler.io only supports cryptocurrency for both purchasing Gold Coins and redeeming Sweeps Coins. You cannot use credit cards, PayPal, or bank transfers.
You can collect Sweeps Coins through several free methods, including AMOE mail-in entries, daily login bonuses, Bitsler’s active social media giveaways, and the referral program that rewards you for bringing in new players.
Yes, Bitsler.io features a collection of exclusive in-house titles called Bitsler Originals. These include custom-designed games that aren’t available on other sweepstakes casino sites.
You must have at least 75 Sweeps Coins in your account to request a redemption. All redemptions are paid out in cryptocurrency.
No, there’s currently no standalone mobile app. However, the site is fully mobile-optimized and runs smoothly in all major mobile browsers, including Chrome and Safari.
Yes. Just like other sweepstakes casinos, you’ll need to meet playthrough requirements before your bonus SC becomes eligible for redemption. These terms follow standard sweepstakes rules.
In my tests, redemptions were typically processed in under 2 hours, which is faster than average. The platform states that most redemptions are completed within 1 to 24 hours.
Yes, the site offers a dedicated Player Safety page with information on self-assessment, self-exclusion, and links to external help resources. However, most RG tools must be activated by contacting customer support directly rather than through your account settings.
Resources & Sources
- Bitsler.io Social Casino State Availability, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
- Bitsler.io Social Casino Loyalty Club, accessed on July 25, 2025, <https://www.bitsler.io/en/loyalty-club/level>
- Bitsler.io Social Casino Promotions Details, accessed on July 25, 2025, <https://www.bitsler.io/en/promotions>
- Bitsler.io Social Casino KYC Verification Details, Terms and Services, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
- Bitsler.io Social Casino Software Providers List, accessed on July 25, 2025 <https://www.bitsler.io/en/casino/provider>
- Bitsler.io Social Casino Player Safety Policy, RGB Tools, accessed on July 24, 2025, <https://www.bitsler.io/en/player-safety-policy>
- Bitsler.io Social Casino Trustpilot Rating, accessed on July 25, 2025, <https://www.trustpilot.com/review/bitsler.io>
- Bitsler.io Social Casino Facebook Followers, accessed on July 25, 2025, <https://www.facebook.com/bitsler.io/>
- Bitsler.io Social Casino Instagram Followers, accessed on July 25, 2025, <https://www.instagram.com/bitsler.io/>
- Bitsler.io Social Casino X Followers, accessed on July 25, 2025, <https://x.com/bitsler_io>
- Bitsler.io Social Casino Terms and Services, accessed on July 25, 2025, <https://www.bitsler.io/en/tos>
- Bitsler.io Social Casino Help Center, accessed on July 25, 2025, <https://help.bitsler.io/en/>
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