Borgata Casino Review
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Is Borgata trustworthy? Find out in Our Honest Borgata Casino Review
|Company name||MGM Resorts International|
|Address||3600 S. Las Vegas Blvd., Bellagio Hotel & Casino, Las Vegas, NV 89109|
|Licenses||New Jersey Division of Gaming Enforcement|
|Payment (Deposit)||VIP Preferred, Online Banking Transfer, Visa/Mastercard, Borgata Online Prepaid Play+ card, Neteller, Skrill, PayNearMe, Cash at the Borgata Cashier Window|
|Payment (Withdrawal)||VIP Preferred, Online Banking Transfer, Neteller, Skrill, Cash at the Borgata Cashier Window|
|Deposit bonus||100% up to $600|
|Payout speed||5 days|
|Software||Amaya Gaming, Bwin, IGT, NetEnt, WMS|
|Products||Slots, Poker, Roulette, Blackjack, Live Casino, Sportsbook, Craps, Table Games, Arcade Games|
|Amount of games||440|
|Devices||PC, Apple, iOS, Android|
|Restricted countries||All except NJ|
|Associated brands||Partypoker NJ|
|Customer Support||FAQ, Chat, Contact Form, Email, Phone|
|Chat / Form||https://www.borgataonline.com/en/account/contact|
Is Borgata Casino Trustworthy?
When it comes to online casinos, it’s important for US players to feel safe. In some cases, an online casino may illegally allow players from New Jersey to participate in games, exposing both the players and the casino to legal liability. JustGamblers.com reviews the many casinos available for play to help US players discover responsible choices. We consider these online casinos to be safe, and Borgata Casino is a longstanding online casino that’s safe for play in New Jersey.
Which Security Certificates Does Borgata Have?
Borgata Casino does not possess any security certifications from common agencies such as eCOGRA, iTech Labs, or Gaming Laboratories International. However, similar to other reputable gambling sites in the USA, Borgata Casino Online uses reliable software providers for its games. Based on the casino’s use of safe software and the New Jersey license that it holds, our experts are not concerned about safety issues regarding Borgata Casino.
Who Licenses Borgata Casino for Online Gambling?
The New Jersey Division of Gaming Enforcement is the sole licensing agency for all casinos legal to play in New Jersey. As such, Borgata Casino NJ is licensed through this agency. The casino’s license extends through all three of its sites: borgatacasino.com, borgatapoker.com, and borgatasports.com.
When Was Borgata Casino Established?
Borgata Casino Online was established in 2013 with the arrival of legal online gambling in New Jersey. This casino was one of the initial casinos that the state approved, and the platform been operating online ever since.
What Do American Gamblers Think of Borgata Casino Online?
American players tend to be of two minds regarding the Borgata brand. It is universally recognized as the most important casino in Atlantic City. This importance comes from the fact that it is the region’s highest-grossing casino and a fixture in the city; when players in New Jersey think of casinos, they think of Borgata. The online version does not possess anywhere near the same clout as the brick-and-mortar version.
It’s hard to say exactly why the online platform fails to earn the same level of respect, but our experts suggest that Borgata has relied too heavily on its physical location’s name, and in the process, the online casino has failed to distinguish itself from competitors in an exceptional way. Despite its middle-of-the-road reputation and results online, it is a reliable platform with some notable positive distinctions.
How Popular Is the Casino According to Alexa?
Borgata’s reputation is much more impressive regarding its physical presence. Alexa rankings confirm this fact: the physical location’s site (theborgata.com) is ranked 15,531 in the United States while its online version (borgataonline.com) ranks 96,103. Borgata is not a giant among online casinos, but the brand is stable and unlikely to disappear anytime soon.
Is Borgata a Publicly Traded Company?
Borgata is owned by MGM Resorts International, one of the largest resort and casino companies in the world. This company is publicly traded on the New York Stock Exchange with the symbol MGM. It is such a stable company that it is a component of the S&P 500.
Which Brands Are Associated with Borgata Casino?
MGM Resorts International owns many brands in addition to Borgata. The list includes:
- MGM Grand
- New York New York
- Circus Circus
- Beau Ridge
- Gold Strike
- Empire City
Most of these casinos are located in Las Vegas, the city at the heart of MGM Resorts International’s holdings. These casinos do not generally have an online version, as MGM consistently focuses on its physical holdings, perhaps in part due to the comparatively unimpressive results of Borgata Online Casino so far.
How Does Borgata Casino Promote Responsible Gambling?
Borgata Casino lists the 1-800-GAMBLER hotline number on its main page at the bottom next to its licensing and contact information. Additionally, there is a section in the FAQ regarding support for responsible gaming. The most effective features that the casino provides to permit players to gamble safely are standard self-exclusion features. If a player is concerned that he or she is gambling too much, that player can self-restrict access or deposit or wagering permissions.
How to Signup at Borgata Casino
Borgata Casino Online uses a common, simple method to register new players. Players interested in gambling at Borgata Casino need only submit their information over several steps. Once they have completed the basic signup process, players may begin playing online for free. If you would like to play for real money, you must first submit a deposit, which is also an easy process.
What Information Do US Players Need to Sign Up?
Borgata Casino does not collect a large amount of information. Instead, it merely requires that you provide login credentials, an address, a phone number, the last four digits of your Social Security Number, and a birthday and confirm that you accept their terms and can legally play.
What Documentation Will I Need to Withdraw Funds?
You will not regularly need any additional documentation to withdraw funds. However, the casino may flag a withdrawal for a security review, in which case you may need to submit a passport, driver’s license, or other governmental ID.
How Does the Registration Process Work at Borgata Casino?
If you would like to register for the Borgata Casino Online, first locate the “sign up” button next to the “log in” option at the top of the page. When you click this button, a popup will appear that asks you to choose a username and password. As you proceed through the steps, you will submit the remainder of the information that the casino requires for signup.
Once you’ve completed this process, you can review the platform’s games or immediately add funds. Don’t forget to claim the $20 no-deposit signup bonus!
How Long Does It Take to Receive Winnings?
Unfortunately, the casino is fairly slow at distributing funds. If you win at a game, you may immediately wager those funds at other games. However, if you would like to withdraw your winnings, the transaction may take up to five business days in addition to any time that your payment processor takes. In some cases, the transaction may be swift, but generally, you will have to wait to receive your funds.
How Does Borgata Casino Verify Gambler Payments and Identity?
Borgata Casino NJ does not require registrants to submit additional documentation for verification purposes. The casino verifies by cross-referencing your name, an address, and the last four digits of your Social Security Number.
How Swiftly Can American Players Deposit Funds and Start Playing?
US players may deposit funds swiftly into their accounts. The site offers several methods through the “Banking” subpage on the main menu bar. Once a player initiates a deposit, it will show up in his or her account within minutes.
Managing Your Money at Borgata Casino
Borgata Casino doesn’t generally provide a user-friendly experience for payment processing. There are several marks against the casino, including:
- Not cover payment processor costs, such as those that arise when using Neteller or Skrill to deposit funds
- Not prioritizing transaction speed for withdrawals
Beyond speed, we don’t have any issues with how the casino processes funds, and all transactions are secure. As such, regarding processing, the casino is safe and trustworthy but not user-friendly.
How Do Players Deposit Money at Borgata Casino?
US players will find a standard array of online deposit options available at Borgata. While PayPal is not an option, the casino accepts other online processors such as Skrill and Neteller. The casino provides two options for submitting deposits via ACH: VIP Preferred and Online Bank Transfer. Players may deposit funds physically at the casino if they happen to be near Atlantic City.
|Payment Method||Minimum Deposit||Maximum Deposit||Processing Time|
|VIP Preferred||none||user specified||Instant|
|Online Bank Transfer||none||user specified||Instant|
|Cash (at the Borgata Cashier Window)||none||user specified||Instant|
How Can Players Withdraw Funds from Their Accounts?
The Borgata’s withdrawal times are glacially slow. Although in practice your transaction may process more swiftly, the casino reserves the right to hold your funds for up to five days in addition to the time it takes to verify the legitimacy of each transaction.
|Payment Method||Minumu withdrawal||Maximum Withdrawal||Processing Time|
|Bank Transfer||none||none||5 business days|
|Neteller||none||none||5 business days|
|Skrill||none||none||5 business days|
|VIP Preferred||none||none||5 business days|
|Online Bank Transfer||none||none||5 business days|
|Cash (at the Borgata Cashier Window)||none||none||5 business days|
Do US Players Need to Provide a Source of Wealth?
Depending on your situation, the casino may require proof of your source of wealth. Generally, the customer support team is more permissive about deposits, so the question may only come up for withdrawals. The casino may ask you for an account statement or proof of income if it flags your behavior as suspicious.
The Bonuses and Promotional Campaigns at Borgata Casino
Borgata Casino recognizes the benefit of using lively promotions and bonuses to keep American players excited. You’ll have access to various bonuses whether you’re using the website or the Borgata Casino app.
The first bonuses that are available to everyone are the no-deposit signup bonus and the first deposit matching bonus. Beyond that, the casino offers a rotating selection of bonuses and promotions specific to certain games. You can view both available bonuses and your past bonuses through your account page.
Which Bonuses Are Available to US players?
Borgata Online Casino offers several bonuses to its players. Players are entitled to one of the largest no-deposit bonuses available among online casinos. When you sign up, you can collect a $20 bonus usable for slots. Once you wager, you can keep the remaining balance or any winnings on top of that and gamble with other games or withdraw it to your bank account. Additionally, the casino offers a 100% deposit-match bonus up to $600.
Which Promotional Campaigns Does Borgata Casino Have?
At Borgata Casino, you’ll find an uncommonly generous loyalty program. As with similar programs at other online casinos, you’ll earn points by wagering funds, but Borgata Casino offers more points per wager on average than other casinos. For example, you’ll earn two points per dollar that you contribute to the rake at the poker table.
The loyalty tiers are significantly more attainable than those at some competing casinos: the first upgrade happens at 150 points in one month then at 650, 2,500, and 5,000 averaged over three months.
There are several ways for NJ players to redeem their loyalty program points. Players can use them to enter exclusive tournaments, buy player packages and merchandise, or convert them into tangible treats, such as credit at the Borgata Hotel for food or lodging, bonus account dollars, or cash to withdraw.
Frequently-Asked Questions Regarding Borgata’s Bonuses and Promotions
Q: Can I immediately withdraw my bonus rewards as cash?
A: No, each bonus has restrictions regarding what you must do to convert the bonus into cash that you can withdraw. In some cases, you must wager the entire bonus or a multiple of its value before you can spend the money on another game or withdraw it.
Q: Is there a membership fee for the loyalty program?
A: No, the program is entirely free. You are eligible for it as a result of signing up to play any games at the online casino.
Q: How do I access the bonuses on a mobile device?
A: If you are eligible for a new bonus, you will see a banner appear a the top of the page when you log into the app. Click the banner, then claim the bonus. Alternatively, you can go to the “My Bonuses” page then “New Bonuses” to claim whichever bonuses you would like.
Q: Which other kinds of promotions does Borgata Casino run?
A: Beyond the loyalty program, Borgata offers tournaments, new game promotions, extra point incentives, and click cards.
Gaming Options at Borgata Casino Online
Borgata Casino provides numerous gaming options. You’ll find many classic table games, arcade games, live casino, and much more. The casino has two sister sites focusing on poker and sports betting.
You’ll find nearly any game that you’re looking for here. That said, the casino does not offer as much variety within each category as other casinos do, so you may miss out if you prefer to try a new game every day. Fortunately for mobile users, you can access the full selection of games through the Borgata Casino app, so you can enjoy a quality gambling experience through your preferred device.
Which Games and Betting Opportunities Are Available to US Players at Borgata?
Borgata Casino possesses a full suite of different kinds of games. On the website, you’ll find:
- Poker (through borgatapoker.com, with numerous variations including 5-Card and Texas Hold’em)
- Live Casino (connected with the Borgata in Atlantic City, NJ)
- Table Games
- Arcade Games
- Sports Betting (through borgatasports.com)
If you’re debating which game to play, you can review our experts’ collected blackjack advice, slot advice, and roulette advice for information about the best and safest ways to enjoy these games. Remember: the focus of gambling is safely having fun, so as long as you play responsibly, there’s nothing wrong with getting helpful advice to improve your odds of winning.
Which Companies Does Borgata Casino Use for Gaming Software?
You’ll find several companies’ games at Borgata Casino Online, including the following.
- WMS Gaming
This company is best known for its innovation in slots gaming. WMS has worked to transform slots from “pull lever, win money” into an entertaining video game spectacle.
As one of the clear leaders in online casino games, NetEnt is renowned both for security and enjoyability. If you choose any games from NetEnt, you’re certain to experience a good and safe time.
With a focus on mobile accessibility, IGT is a common name among digital casinos. The company’s games focus on the player experience, and the games have an intuitive interface that’s easy to use.
This company primarily works with table games, including roulette and blackjack. Bwin has expanded to include live casino games, so you’ll find their work under that section of Borgata’s game selection.
The Interface and Function of Borgata Online
When you log onto Borgata Casino through the website or Borgata Casino app, you’ll unlock an easy-to-use, streamlined experience. The casino is capably designed, so whether you’re a veteran or someone brand-new to online casinos, you’ll be able to find your way around easily. Borgata Casino shares its playerbase with Partypoker NJ and Play MGM, so you will find a large pool of players online at any moment.
Which Devices Can Players Use to Access the Casino?
The casino has spent time ensuring that players can enjoy Borgata Casino Online from virtually any platform. As such, you can access the casino with full functionality using the website or by downloading the Borgata Casino app on your smartphone or tablet using iOS or Android.
What Is the Aesthetic and User Experience at Borgata Casino Online?
Despite the accessibility—or perhaps because of it—the casino’s aesthetic experience is uninspiring. The layout is straightforward and easy to use, but it’s not an attractive website. It looks like a design that was cutting-edge about a decade ago. Most players are more interested in security, the quality of the games, and how easy it is to get where they’d like to go, and Borgata gets high marks in each of those categories.
Customer Support at Borgata Casino
Borgata promises customer support from several angles. The FAQ offers detailed information about several subjects, but it doesn’t cover every question that you may have, so you’re likely to need to turn to phone, live chat, or email communication if you have a highly specific question.
Which Customer Support Options Are Available, and When Can US Players Access Them?
Borgata Casino provides customer support for NJ players using several methods.
- Phone: 877-448-5833
- Email: [email protected]
- Live Chat/Contact Form: https://www.borgataonline.com/en/account/contact
- FAQ: https://help.borgataonline.com/en/general-information/account/general
Each of these services is available 24/7, so no matter what time of day it is, you can find answers to your pressing questions.
How Borgata Casino Stands Out
We mentioned that our experts speculate Borgata is relying heavily on the reputation of its brick-and-mortar casino, which seems to result in a less-differentiated experience at the online casino. Nevertheless, there are several ways the casino distinguishes itself beyond that brand name.
What Makes Borgata Casino Unique?
Borgata has a more generous loyalty program than comparable casinos. We appreciate that players can join the program and immediately begin accruing benefits simply for playing the games that they wanted to play, anyway. However, the casino’s withdrawal methods are among the least user-friendly that we’ve encountered. The casino does offer a unique benefit for poker players: a broad playerbase in poker games produced by sharing a pool with two other affiliated online casinos.
Should US Players Choose Borgata Casino?
Ultimately, there are several reasons why Borgata may be a good choice for the average US player. First, the casino is safe and trustworthy, so there are no worries about your money disappearing or someone stealing your information. Second, the bonus program is solid, and the loyalty program can help you get impressive benefits through regular play. Third, it offers a wide enough variety of games that you’re nearly certain to find several things that appeal to you.
Ultimately, the casino produces an easily-accessible gaming experience that is reliable and welcoming both to new and established players.
Our Borgata Casino Review Summary
After reviewing all the factors above, our experts are confident in making a final call about Borgata. There are important points both for and against the casino that we’ve distilled below.
Five Good Qualities about Borgata Casino
We found that the five most important positive traits of the casino are the following.
- Reliable Brand
Borgata is renowned for its success in Atlantic City for good reason: the casino knows how to keep its customers and its regulating body happy. This renown shows the kind of longevity that we like to see in an online casino, so having the Borgata name attached to it is definitely a selling point for the platform.
- Loyalty Program
While our experts may gamble more than the average player, they always keep new and casual players in mind when it comes to these reviews. As such, we can report that the loyalty program is one of the best-suited for low- to middle-intensity players. High rollers should look elsewhere, but the majority of players will have a hard time finding a better loyalty program for their playstyle.
- Ease of Use
Both the website and the app are well-designed with player experience firmly in mind. While the casino clearly emphasizes accessibility over design, we can understand that decision, and new players especially will appreciate how easy it is to go from first site visit to first pull of the slot machine.
- Customer Support
The customer support options at Borgata are easy to get to, and most players’ questions can be answered comprehensively by the FAQ. By permitting phone, email, and live chat options for players, the casino helps ensure that anyone with a detailed or unusual question can easily find the information that they need, 24/7.
Despite the casino lacking a security certificate of its own, its reliance on trusted software providers such as NetEnt goes a long way in setting our minds at ease. The casino doesn’t overdo it by spreading itself thin with a dozen software providers or inferior proprietary technology.
Three Areas of Improvement for Borgata Casino
Naturally, not everything is wonderful about the casino. There are still some major flaws to consider, including these three factors.
- Withdrawal Times
The straightforward five-day delay on withdrawals is galling, and it is certainly unusual among online casinos. We’d encourage Borgata to speed up its withdrawal processing, even if that means verifying more documents on the front end.
- Processing Fees
Many other casinos cover processing fees for NJ players who want to deposit funds into their accounts. Considering the amount that the house wins on average, we believe that the casino can easily absorb this cost.
- Aesthetic Design
We mentioned that we understand the design choice that the casino has made for easy access. That said, we don’t have to approve of it. It’s possible for a casino to both look good and remain easy to use (consider Mohegan Sun, for example), so we’d like a top brand like Borgata to put more effort into this aspect of its platform.
Our Final Rating and Justification
When we take everything together, we have to give the casino a solid 4 out of 5 rating. While we have qualms with the way that the casino handles withdrawals and processing fees, it’s generous enough in other areas that we can give those factors a pass. We have casino games that you can play here, and Borgata Casino is a welcome addition to that list.
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