Café Casino Review

FAQ

Is Café Casino Trustworthy?

New online casinos are always in a delicate position. They lack the history and reputation to make people comfortable to use them, yet they also start with a clean slate, and there’s often no specific reason to distrust them. After examining many of our standard sources regarding casino reputation, we haven’t found any significant issues that make us concerned about Café Casino, but several things give us pause:

• It’s part of the Betting Partners group, which has some allegations of slow pay and difficulties with payouts.
• It’s licensed by the Kahnawake Gaming Commission, which lacks the legitimacy of licensing agencies such as the New Jersey Division of Gaming Enforcement or the government of Malta.
• It is unusually willing to accept players from nearly anywhere in the US.
• Its customer support team is unwilling to provide a contact address.
• It only accepts credit cards and Bitcoin.
• Several people have complained about the payout speed.
• There is a clause that lets the casino claim all funds in accounts that haven’t been used in 18 months.

While those aspects in themselves aren’t incriminating, the combination makes our experts a little concerned about the overall legitimacy of the casino. Nevertheless, we didn’t encounter any of these issues during our tests, so you may not ever have a negative issue if you gamble with them.

Learn everything you need to know to gamble safely and have fun for free or cash with our expert review of Café Casino. Sign up with a new account and start playing today.

Is Café Casino Licensed and Certified in the USA?

In 2016, the New Jersey Division of Gaming Enforcement agreed with the Kahnawake Gaming Commission whereby the latter would stop licensing casinos that accept US players. Café Casino had acquired its license through the KGC shortly before this agreement, meaning it’s one of the last to have this license and accept US players. As a result, it’s licensed for play by a group that some US gambling authorities do not accept as a legitimate source of licenses for US play. As a result of this limbo, US players do not have any recourse to US gambling authorities if they suspect any fraud.

When Was Café Casino Launched?

Café Casino’s website launched in April 2016 as part of the Best Partners network. Its purpose seems to be only to accept US gamblers who may not have many options for online gambling.

Does Café Casino Have a Good Reputation?

Many players remain suspicious about Café Casino, but it doesn’t have a reputation for fraud. The concerning items above certainly make some US players wary, but this reputation is balanced by the recognition that the casino makes it easy to play and withdraw funds.

How Popular Is Café Casino?

Café Casino is not very popular among US internet users. It is currently ranked 151,144 among sites visited in the United States.

Is Café Casino a Listed Company?

No, Café Casino is not a publicly-traded company. It is also not open about the location of its headquarters or other company information.

Brands Associated with Café Casino

Café Casino is associated with The Best Partners network, which is home to some questionable online casinos. The main focus of this group seems to be that it creates incentives for players to surrender bitcoin to play online. Other casinos associated with this group include:

• Bodog.com / Bodog.eu
• Bovada.lv
• Bumbet.com
• Ignitioncasino.eu
• Joefortune.com
• Slots.lv / Slots.com

Café Casino’s Responsible Gaming Policies

Café Casino prohibits players younger than 18 from playing online. Additionally, it provides self-exclusion and deposit-freeze options for players to activate. If a player would like to remove these options, the casino has a mandated 24-hour waiting period, which is another layer of security for players who may have an issue with gambling.

Creating an Account with Café Casino

It’s not difficult at all to create an account with Café Casino. The casino doesn’t require unusual information or hurdles, and it’s designed simply. The simplicity makes it easy to locate the register button and navigate through the process. You can also easily add your payment information to start playing promptly.

Information You’ll Need to Sign Up

You need the following information to play at Café Casino:

• Name
• Date of Birth
• Phone Number
• Email
• ZIP Code
• Password

Do I Need to Provide Any Documents to Withdraw Earnings from Café Casino?

The casino does not mandate that all players provide verified ID before conducting a withdrawal. It does specifically retain the right to require scanned documentation to prove identification. Further, players must provide the last four digits of their Social Security number to perform any financial transaction at Café Casino.

If the casino does request documents from you, it will require a scanned image of your social security card, driver’s license, or other government-issued ID. The support team may also require proof of residency in the form of a utility bill.

How Easy Is It to Create a Café Casino Account?

It’s slightly easier than the average online casino to create a Café Casino account. You don’t need to provide a lot of in-depth information upfront, and the signup button is conveniently located at the top of the regular menu bar.

How Café Casino Verifies Your Documents

If Café Casino requires you to verify any documentation, you must scan the ID and submit it to the customer support team. A member of that team will review the image and confirm your ID before approving the withdrawal or other account activity.

How Quickly Can I Start Playing with Real Cash?

While there may be a slight delay in payment processing (depending on your credit card company), you can begin gambling as soon as the transaction completes.

Café Casino Withdrawals and Deposits

Café Casino has a unique split for its deposit and withdrawal methods. The casino strongly encourages players to deposit using Bitcoin, so it provides several bonuses related to this currency. The deposit and withdrawal times are also expedited for Bitcoin, further reinforcing its desire that players use it to handle their transactions at Café Casino.

Café Casino Casino Deposit Methods

There are only two kinds of deposits that Café Casino accepts: credit cards and Bitcoin. The casino strongly favors Bitcoin both in its cash handling options and the bonus opportunities.

How to Withdraw Your Earnings

You can easily request a withdrawal from your account in one of three ways. You must go to “My Account” on the user menu, then initiate the withdrawal from your online wallet. The process is fastest with Bitcoin transactions, but you can request a check payment or CC credit instead.

Do I Need to Prove my Source of Wealth?

The casino does not mandate that all players submit proof of their source of wealth before accepting deposits. As with credit card payments and other transactions, it reserves the right to require document verification before completing any transaction. This verification may include proof of a source of wealth if there is a reason to suspect that your transactions may be fraudulent.

Café Casino Bonuses and Campaigns

Café Casino certainly shines in terms of its bonuses. It offers an impressive first-deposit bonus and follows that up with several exceptional bonuses. The casino also encourages players to sign up for the “Mystery Bonus”, which is a new bonus every week that’s sent directly to your inbox.

Introducing Café Casino’s Bonuses

Café Casino welcomes new players with open arms and a substantial bonus. When you make your first deposit, you choose between two kinds of initial deposit bonuses:

• 500% bonus up to $5,000
  This bonus is one of the most substantial deposit bonuses available at an online casino. In exchange, though, there are limitations to the bonus funds. First, you can only withdraw 10x the bonus amount as cash if you win on it. Any winnings above that amount are forfeit and removed from your account. Secondly, you must also bet the funds 35x before it is eligible to withdraw as cash.
• 100% bonus up to $1,000
  Although it’s smaller than the other one, it is less restricted. You receive the entirety of your winnings from this bonus cash if you make a few good bets. Additionally, you only need to bet the funds 25x before you can withdraw it.
• Bitcoin first deposit bonus
  There’s one further variation, which is the Bitcoin first deposit bonus. The restrictions are the same as above, except the percentages and max bonus amounts increase to 600% up to $6,000 and 150% up to $1,500, respectively.

If you want to receive ongoing Café Casino bonus opportunities, make sure that you opt-in for the casino’s weekly mystery bonus.

Current Café Casino Campaigns

The ongoing primary campaign that Café Casino uses is its referral bonus. Send your friends a referral link based on your account; when they make their first deposit, Café Casino will add $100 in bonus cash to your account. If they use Bitcoin to make that deposit, the casino will pay you an additional $25. You can also unlock some Café Casino free spins by using the promo code “CAFÉ10” to get a free $10 chip. This bonus serves as the Café Casino no deposit bonus for those who want to try out a few games before committing real money.

What Games Does Café Casino Offer?

Café Casino has several hundred games available for its players. Due to its reliance on several providers, these games cover several categories. While some betting types such as sports betting and live casino are missing, players will still find extensive options for other games at Café Casino.

Café Casino uses several software providers to offer multiple categories of games:

• Card Games
• Slot Games
• Table Games
• Dice Games
• Lottery

Which Casino Games Can I Play at Café Casino?

With the notable exceptions listed above, you’ll find many variations of typical casino games at Café Casino. Due to Café Casino’s omission of games by software mainstays such as Microgaming and Evolution Gaming, many of the most popular slots and arcade games are not available, especially those involving significant intellectual properties. You can find each of the following at Café Casino:

• Blackjack
• Roulette
• Baccarat
• Craps
• Poker
• Rummy
• Keno
• Bingo
• Arcade games (such as Sudoku, Tiki Treasure, Gunslinger’s Gold, and other slots online).

You can also play tournament versions of these games against other players at scheduled times.

From Where Does Café Casino Source Its Games?

Café Casino relies on four software providers for its games: Realtime Gaming, Rival, Makitone Gaming, Revolver Gaming. These companies have a reputation for producing excellent, enjoyable online casino software games. While they are not the largest companies in the industry, they produce a wide spread of enjoyable games.

As a bonus for Café Casino players, the fact that it uses unusual software providers means that you can enjoy exclusive versions of arcade games and the classic table games. These include a crisp version of each table game that matches Café Casino’s clean aesthetic.

How Easy Is It to Use Café Casino?

Both new and veteran players can use Café Casino without any difficulty. Its appearance is also pleasing and distinctive, reflecting a modern understanding of web design as opposed to the outdated color schemes and elements prevalent in other online casinos.

The site drives players immediately to the most popular games, simplifying the search process for those who have shared tastes in casino games. This feature also helps players who want to explore other popular games but don’t know where to start. Each game includes the practice and authentic version, and you can access either by clicking on the image of the game in the selection and then choosing the option you desire.

Café Casino – Compatible Devices

There is no Café Casino app, so the casino is entirely browser-based. As a result, you get full functionality when you use a desktop computer (either Apple or PC), but you’ll have limited options on mobile devices. While you can still access your account and play some of the games, you won’t have the full selection.

What We Think about the Feel of Café Casino

Our experts are very positive about the look and feel of the casino. It uses a calm, simple color scheme and a more open, modern layout. Its design is also well-suited to adapt to mobile devices as quickly as desktop browsers, which limits the negative impact of not having an app. Between the ease of use and the attractive design, we have nothing but positive things to say about the technical and aesthetic aspects using Café Casino.

Café Casino Customer Support Services

Café Casino makes it easy to find answers to your questions. It provides players with an FAQ that is well-designed and easy to navigate. You can contact a live person using several methods, and their contact form is simple, making it easy to ask any question that doesn’t require an immediate response.

How Can I Reach Out to Café Casino?

You can use the following methods to contact Café Casino:

• Phone: 888-364-1850
• Email (contact form): https://www.Cafecasino.lv/help/contact-us
• Live Chat (available 24/7): https://www.Cafecasino.lv/help/general-faq/how-do-i-contact-customer-service

What Features Make Café Casino Unique?

Café Casino is unusual compared to many other casinos in its specific niche. Few online casinos are available to players in as many states as this, and while our experts have some concerns about the legitimacy or lack thereof that this suggests, the casino so far has not generated serious complaints or allegations of fraud. It uses uncommon software providers, a quality layout, and generous bonuses to attract and retain players.

How Is Café Casino Different from Other Online Casinos?

Café Casino stands out mostly in terms of its bonus opportunities. Experienced gamblers may be easily convinced to try it out based on the welcome bonus alone. Those who have Bitcoin can also get extra benefits from using that currency with this casino. Although the casino lacks a live casino option and sportsbook, it has exclusive variations of conventional casino and table games that are worth experiencing.

Is Café Casino a Good Choice for US Players?

For most people, there are not many opportunities for online gambling in the US. Most online casinos are available exclusively in New Jersey, which makes it harder for anyone who lives out of state. Café Casino is open to players in almost every state, and we can recommend it for most US players.

Café Casino – Our Verdict

It should come as no surprise that we have mixed feelings about Café Casino. It has some questionable associations and “yellow flags”, but there are no serious, credible claims against it, and it is licensed by a genuine casino licensing body. Though there is a split nature to our Café Casino review, keep reading to see where we settled on our opinion.

Five Things We Love about Café Casino

There are quite a few things to enjoy about Café Casino. The top five reasons that we enjoyed our time exploring Café Casino’s features are:

• Website Design
  The site is clean and intelligently designed. We appreciate the user experience from both the aesthetic and technical perspectives.
• Loyalty Program
  The cashback percentage is not negligible. By starting at 10% for new players, the casino does an excellent job of removing some of the stings of a bad run.
• Welcome Bonus
  Café Casino offers what is easily one of the most generous welcome bonuses in the industry. It’s even more attractive if you have the Bitcoins available to take advantage of the larger bonus.
• Game Options
  Café Casino lacks a few options but still has a wide selection of games for US gamblers. Some of its exclusive options are attractively designed and are refreshing to use.
• Customer Service Availability
  The customer service options are available around the clock. It can take up to a few hours to get an email response, but you can access the live chat feature any time of the day or night.

How Café Casino Could Improve

We settled on three aspects of the casino that affect its apparent legitimacy. Improvements in these areas would go a long way toward easing our minds about its intentions.

• Deposit and Withdrawal Options
  The options are minimal and slanted towards Bitcoin. We suggest opening these up to include online wallets such as Neteller, Skrill, or PayPal.
• Licensing
  Given the NJDGE’s agreement with the Kahnawake Gaming Commission, it would help to ease our concerns if Café Casino sought a license from a US state government.
• Forfeiture Rule
  The inactivity forfeiture is one of those rules that we stand against firmly. While it’s exceptionally uncommon that a person would willingly go 18 months without logging in when they have a large balance, this is the kind of rule that can deprive beneficiaries of a significant payout in the case of accidental death.

Our Café Casino Review Rating

Ordinarily, trust issues will automatically bring a casino into the 1 or 2 out of 5 review range. However, our searches turned up no valid complaints about how the casino operates. Thus, balancing our misgivings against its positive traits results in a 3/5 rating for Café Casino. We’re still wondering, “Is Café Casino legit?” Nevertheless, we can still suggest that you check it out with the reservation to avoid depositing more funds than you’re likely to spend right away. Check Café Casino out today or see our casino lobby here if you’re concerned about its legitimacy.