chumba casino united states review
chumba casino united states review

Chumba Casino USA Review

4/5

Chumba Casino USA has been around for a while now. As a social casino, it operates differently from a traditional online casino. However, its welcome bonus and payment methods are quite attractive to new players. We have rated Chumba 4 out of 5 in our review.

Welcome Bonus
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  • Visa logo
  • MasterCard logo
  • Bank Transfer logo
  • Skrill logo
Accept players from USA USA Flag
Desktop
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What is good?

  • Free gold coins upon signup to chumbacasino.com
  • Easy process to sign up for a Chumba account
  • License from a reputable organization
  • Fair amount of games to play at Chumba Casino
  • Alternative ways to win real cash prizes instead of spending real money.

What is bad?

  • Lack of a Chumba Casino mobile app
  • This social casino site doesn’t provide enough customer support channels.
  • Real cash prizes may take a while to get into your bank account.
Table of Content

FAQ

Why Choose Chumba Casino?

Chumba Casino is a social site that operates differently from traditional online casinos. It uses sweepstakes and gold coins instead of betting with actual currency. Since it’s a social casino, it focuses primarily on making players have fun and enjoy the sweepstakes casino.

Yes, sweepstakes casinos aren’t new to the country. Social casinos use this form of entertainment across several states since it doesn’t qualify as gambling.

What games can I play at Chumba Casino?

While there’s no Chumba Casino sportsbook, players can take advantage of the online slots, tables, and jackpot games, among others.

What kind of casino-style games can I play online at Chumba?

You can play Blackjack, American Roulette, and Video Poker.

Will I get a welcome bonus when signing up?

Yes, there’s a nifty welcome bonus for new players that you can use to thoroughly test out the site and everything it has to offer.

Chumba Casino Review Details - How the test was conducted

With the rise of sweepstakes casinos across the country, the site is another reliable and fun place to visit. This casino is unlike other online platforms - it’s a social casino that doesn’t welcome the direct exchange of money for gambling.

We conducted a Chumba Casino review when we sent one of our expert staff members to complete a Chumba Casino test. After their feedback and evaluation, we also visited Chumba Casino USA to determine if it’s a platform worth signing up for.

Our visit took place in August 2022, and we broke down the Chumba Casino review into 8 distinct sections. We’ll go through each of those below and give this sweepstakes casino a score out of five in each section.

At the end of the Chumba Casino USA review, we’ll provide our final Chumba Casino rating out of 5 stars which you can use to consider whether you’d like to register for an account or not.  

DetailsData
Date and time:August 24, 2022, | 12:00
Devices used:Desktop and Smartphone
Currency used:USD
Amount of test persons:2
Total time spent on the testing15 hours

Rating summarized per category

Decision-making factorsRating
Trustworthiness5
Creating an Account5
Withdrawals and Deposits4
Bonuses and Campaigns4
Game/Product selection3
Usability4
Customer Support3
Uniqueness & Features4
Rating for key decision-making factors summarized.

Chumba Casino Trustworthiness Rating

Trusting a sweepstakes casino is essential to enjoying what it has to offer. The last thing you want is to find out that there are issues regarding the Chumba Casino site in terms of its legality.

Thankfully, we can confirm that you can freely access the website without reservations. It is trustworthy and scores 5 out of 5 for this part of our review.

Is Chumba Casino Licensed and Certified in the USA?

Yes. 

List of US states where Chumba Casino holds a license

  1. Alabama
  2. Alaska
  3. Arizona
  4. Arkansas
  5. California
  6. Colorado
  7. Connecticut
  8. Delaware
  9. Florida
  10. Georgia
  11. Hawaii
  12. Idaho
  13. Illinois
  14. Indiana
  15. Iowa
  16. Kansas
  17. Kentucky
  18. Louisiana
  19. Maine
  20. Maryland
  21. Massachusetts
  22. Michigan
  23. Minnesota
  24. Mississippi
  25. Missouri
  26. Montana
  27. Nebraska
  28. Nevada
  29. New Hampshire
  30. New Jersey
  31. New Mexico
  32. New York
  33. North Carolina
  34. North Dakota
  35. Ohio
  36. Oklahoma
  37. Oregon
  38. Pennsylvania
  39. Rhode Island
  40. South Carolina
  41. South Dakota
  42. Tennessee
  43. Texas
  44. Utah
  45. Vermont
  46. Virginia
  47. West Virginia
  48. Wisconsin
  49. Wyoming

When Was Chumba Casino Legally Launched?

In 2012.

Does Chumba Casino Have a Good Reputation?

Nothing suggests that this sweepstakes casino has earned a negative reputation with players across the country. There haven’t been any Chumba Casino complaints that we’d deem serious enough to dent its reputation.

For now, the casino does enjoy a positive reputation as it delivers what it's players want.

Like most other sweepstakes casinos, it’s proven to be popular since it’s legal in most parts of the country, unlike traditional online casinos, which are only allowed in a handful of states.

Is Chumba Casino a Listed Company?

According to our research, the holding company isn’t listed on the stock exchange.

Brands Associated With Chumba Casino

The casino was the first in a line of three online casinos that VGW Malta Limited established. The others include Global Poker and LuckyLand Slots.

Local presence establishments to visit

None.

Chumba Casino’s Responsible Gaming Policies

Licensed casinos must adhere to specific guidelines, one of them being responsible gambling policies. We noticed that this platform supports these policies, offering several tools for problematic gamblers.

If you have a problem with gambling, you can reach out to customer support and limit your interaction with the site in terms of time spent on the platform or deposit limits. 

Chumba Casino’s Owner & Ownership

This casino is part of the Virtual Gaming Worlds’ stable. The Founder, Chairman and CEO of the company is Laurence Escalante, a gaming and technology entrepreneur with a background in the financial services sector.

Mats Johnson is the Executive Director and Chief Marketing Officer with significant experience establishing and growing online businesses globally.

Chumba Casino Creating an Account Rating

In this day and age, creating a Chumba account is pretty straightforward and as we’ve come to expect. Players can use either Facebook or the site to sign up for an account. As a result, we rated Chumba Casino 5 out of 5 for this section. 

Information You’ll Need to Sign Up

When registering an account through the Chumba Casino site, you'll need this information:

  • Your legal names.
  • Confirmation that you’re over 18.
  • Email Address.
  • Password.

How Easy Is It to Create an Account?

The process can’t be easier, especially if you’re doing it through Facebook. If you’re opting for the traditional way of signing up, you will need to enter specific information, which shouldn’t take too long to complete.

How Chumba Casino Verifies Your Documents

The casino will request you to send some documentation to prove who you are. Usually, these are copies of your ID, driver’s license or passport, proof of residence and bank statement.

They will use a third-party site to verify the information you’ve submitted with what already exists for your profile.

How Quickly Can I Start Playing?

You can start playing games once you have gold coins in your account. Since these are sometimes free, you can take advantage of the applicable bonuses to begin enjoying some games without purchasing gold coins with your money. 

Chumba Casino Withdrawals and Deposits Rating

We had to be careful how to judge the platform for this review section. Bear in mind that this isn’t a traditional online casino, and it sells gold coins and sweepstakes to players.

So, there’s no need for several payment methods. 

This social casino offers the basics Americans would have access to and use frequently. However, they missed a trick by not including some of the latest payment apps. We rated the site 4 out of 5 for this section. 

Deposit Methods

These are the ways you can deposit funds into your social casino account.

Deposit method Processing time Minimum deposit Maximum deposit
VisaInstant$1-
MasterCardInstant$1-
Bank TransferInstant$1-
SkrillInstant$1-

How to Withdraw Your Earnings

These are the ways you can withdraw your earnings.

Withdrawal method Processing time Minimum withdrawal Maximum withdrawal
Bank TransferUp to 10 days$100-
SkrillUp to 10 days$100-
VisaUp to 10 days$100-
MasterCardUp to 10 days$100-

Do I Need to Provide Any Documents to Withdraw Earnings?

Yes, when you’re ready to redeem your sweep coins, you’d need to click on the green Redeem button at the top of the screen. You’d need to verify your profile if it’s the first time by submitting copies of your government-issued photo ID and proof of residence or bank statement.

Chumba Casino Bonuses & Campaigns Rating

This section of any casino review is where players are convinced or dissuaded from signing up for an account. The Chumba Casino bonus is attractive and will allow you to play and hopefully walk away with real cash prizes.

Apart from the welcome offer, which doesn’t require a Chumba Casino promo code, there’s nothing much to write home about. For this reason, we rated this social casino 4 out of 5 for this section. 

Introducing Bonuses

There’s no doubt that the welcome bonus is by far the best thing that Chumba Casino offers. You won’t need a Chumba bonus code to enjoy the 2,000,000 Gold Coins and 2 Sweeps Coins. These are automatically credited to your Chumba account after you’ve verified the profile.

Current Chumba Casino Mobile Campaigns

Unfortunately, this is where the platform lost rating points. To keep players loyal to the brand, the casino must offer some sort of Chumba Casino promotion for existing players.

Chumba Casino Game & Products Rating

The site is unique in that it only allows you to play with gold coins and sweep coins. Apart from that, there’s not much difference between the Chumba app and other online casinos.

The game catalog is quite limited in this regard, so we’ve given a rating of 3 out of 5 for this section. 

What Products Can I Play at Chumba Casino?

In total, there are just over a hundred games that you’d find on the platform. The majority of these are slots with some table games.

Casino Games available

These are some of the titles you can play to hopefully redeem for a cash prize later on. These include. 

  • Starburst
  • Age of Gods
  • Gonzo’s Quest
  • Golden Goddess
  • Lucky Charms
  • Wild Roads
  • Triple Double Fever

Available sports to bet on

There isn’t a sportsbook on Chumba Casino, so you can’t place wagers on sports.

Software providers used

Most of the games are from in-house developers.

Chumba Casino Usability Rating

The site itself is pretty attractive and fully adaptable to the mobile screen. Consequently, players can enjoy the games on the site anywhere they are. Since you can use the platform in any location at any time, we rated the site 4 out of 5 for usability.

Chumba Casino – Compatible Devices

You can access Chumba Casino on a desktop, smartphone, laptop, and tablet.

What We Think About the Feel of Chumba

We thought the site was laid out carefully, and there wasn’t clutter to distract a player on the homepage. Navigating between pages and games was swift and without delays. While there was some lag when the games were loading, it’s nothing serious to deal with.

Updates, releases and improvements to the product

Since its establishment in 2012, there have been changes to the site’s interface, showing that the platform will always keep up with the times.

Chumba Casino Customer Support Rating

We thought that they lacked in this department. In an age where almost every casino provider offers live chat as a form of customer support, it fails to make an appearance on this site. We thought a rating of 3 out of 5 for this section was fair.  

How Can I Reach Out to Chumba Casino?

Currently, you can contact the customer support channels through

  • Email
  • Online Contact Form
  • Facebook

Chumba Casino Features & Uniqueness Rating

Sweep, and gold coins are the only elements that stand out in this casino compared to others. Other than this, there’s not much difference in the offering compared to online casinos around the USA. As a result, we rated them 4 out of 5 here. 

How Is Chumba Casino Different From Other Online Casino Sites?

This site allows players to play games with gold coins and sweep coins they don’t necessarily have to buy. There’s a possibility to walk away with a cash prize without digging into your resources, as gold coins and sweep coins can be obtained freely. 

What type of Player is Chumba best suited for?

You’d enjoy this casino if you:

  • prefer playing games without using real money.
  • want to exchange those coins for cash prizes at the end of a session.
  • players over 18 from any state in the US except Washington. 

Chumba Casino – Our Verdict

If you’re looking for a different experience from the one you’d get at a reputable online casino, we’d suggest registering an account.

What We Love about Chumba Casino

There are some things that the casino gets right, and this includes

  • Offering a generous no-deposit bonus.
  • A seamless registration process. 

Drawbacks - How Chumba Casino Could Improve

The site can improve its offering by including

  • More customer support channels such as Live Chat and telephone numbers.
  • Offering its existing players more bonuses and promotions. 

Our Final Chumba Casino Review Rating

Considering all 8 sections above, our final Chumba Casino Rating is 4 out of 5 stars.  

Operator details
Company Name: VGW Malta Limited
Address: 5-7 Matilda Court, Giuseppe Cali' Street, Ta' Xbiex, XBX 1423 Malta
Licenses: Malta Gaming Authority
Established: 2012
VAT Number: N/A
Registration Number: MGA/B2C/188/2010
Awards: None
Languages Supported: English
Associated Brands: LuckyLand Slots and Global Poker
Affiliate program: No
Customer support
Live chat: No
Live chat 24/7: No
E-Mail Address: support@chumbacasino.com
Devices & Apps
Devices: Desktop, Tablet, Mobile
Apps: No
Games & Providers
Amount of games: 100
Games: Slots, Video Poker
Amount of providers: 1
Providers: -
Banking & Payments
Currencies: USD
Payment (Deposit): Visa, MasterCard, Bank Transfer, Skrill
Minimum deposit: $1
Payment (Withdrawal): Visa, MasterCard, Bank Transfer, Skrill
Minimum withdrawal: $100
Pending withdrawal period: Up to 10 business days
Bonuses & Requirements
Deposit: -
No deposit: -
Free spins: -
Wager requirements free spins: -
Wager requirements: -
Coming Soon
18+ | Please Play Responsibly | Terms & Conditions apply.
Accept players from USA USA Flag

You’ve read our expert review - read on for reviews from real users.

User Reviews for Chumba Casino

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Rated 1 out of 5
1 out of 5 stars (based on 1 review)
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We value your opinion, whether it’s positive or negative. Please leave a helpful and informative review, and don't disclose personal information or use abusive language. All user reviews are moderated to ensure they meet our posting guidelines.
Slow customer service
Rated 1 out of 5
January 12, 2024

They were dragging their feet verifying my Android so that I could withdraw my winnings. I suspect the hope that it will lose before I get to do that Android.
Their verification technology is lacking in the mobile department, and their support email is in no hurry to fix my problem.

Maximusdirk

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