USA
Clubs Poker Review
Top-tier poker variety, good mobile site, and stellar responsible gambling tools make Clubs Poker a solid 4.0 choice for sweepstakes poker fans. However, weak customer support and limited casino options hold it back from a higher rating.
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Click on the image to view it in full width. What is good?
- Daily login bonus of 2,500 Gold Coins + 0.5 Sweeps Coins.
- Very rewarding first purchase bonus (100% extra: 200,000 GC + 40 SC).
- Jackpot promotions, including Bad Beat Jackpot, with up to 45% distribution for qualifying losing hands.
- Daily Freerolls for both GC and SC in the tournament lobby.
- Time-limited 50k Free Spin Spectacular promotion (up to 1,000 Free Spins).
- AMOE rewards 5 Sweeps Coins, which are highly competitive for free play.
- Refer-a-Friend Program with potential for up to 100,000,000 GC + 10,000 SC.
- Easy redemption process with an industry-average 50 SC minimum.
- Multiple redemption options (gift cards, Standard ACH).
- Low minimum purchase price ($2.00 for GC, $5.00 for SC packages).
- Great variety of Gold Coin packages with good SC inclusion and value for money.
- Quick and easy registration with multiple SSO options (Google, Facebook, Gmail).
- Smooth KYC process with clear instructions and fast turnaround (within 24 hours).
- Huge variety of poker games, complemented by 223+ slots (including Megaways, Connect and Collect, Hold and Spin).
- High-end software providers (Pragmatic Play, Relax Gaming, Hacksaw, BackGammon).
- Comprehensive responsible gambling tools (weekly purchase limits, daily play limits, self-exclusion).
- Hourly pop-up reminders for time spent playing.
- Links to external resources (GAA, FCAA, NFCC) on the Responsible Gameplay page.
- Quick loading times (3 seconds on mobile) and solid poker lobby structure.
- Mobile website outperforms desktop with sharp, high-quality game designs.
- Mobile app available for download.
- Certified as fair by Gaming Labs.
- Transparent company with extensive sweepstakes rules information.
- Active social media presence (1,200+ Facebook, 1,480+ Instagram, 950+ X, 80+ YouTube followers).
What is bad?
- No Sweeps Coins included in Welcome Reward (only 5,000 GC).
- No VIP or loyalty program available.
- No social media-specific promotions or offers.
- Limited on-site promotions beyond jackpot, freerolls, and Free Spin Spectacular.
- Confusing redemption rules (50 SC minimum but requires 100 SC balance).
- Redemption process can be slow (5-7 business days, up to 4-6 weeks for large amounts over $200,000).
- Reports of redemption rejections for unclear reasons.
- No ongoing purchase promotions or discounts beyond the first purchase bonus.
- Limited purchase method options (only Visa, MasterCard, Apple Pay, Google Pay, Standard ACH; no PayPal, Skrill, or crypto).
- Limited number of software providers (4+).
- No live dealer games available.
- Casino lobby UX design could be improved with better filters and game findability.
- Limited customer support options (only email and FAQ, no live chat or phone support).
- Slow email support response time (over 32 hours).
- FAQ section lacks depth for self-service.
- Unfair terms allowing account suspension or closure without notice or appeal.
- Mandatory arbitration and class action waiver limit user rights.
- Mixed user reviews on Reddit and Trustpilot (3.0 rating).
- Average industry rating (3.5).
Clubs Poker Overall Performance: 4.0
“Clubs Poker is a good site for players who look to play sweepstakes poker as it offers a stellar variety of poker games, a slick mobile experience, and exceptional responsible gambling tools that set a high standard for player safety. The generous first purchase bonus and easy registration process make it welcoming, and you can keep playing by collecting daily rewards. Weak areas are bad customer support, confusing redemption rules, and limited casino offerings, which keep it from reaching a higher score. Still, 4.0 is solid, it’s a great pick for poker players.”
Patrik Lidin, Sweepstakes Casino Expert
Clubs Poker Rating Overview
- Coin Rewards and Promotions Rating: 4.0
- Redeeming Coins Rating: 3.5
- Purchasing Coins Rating: 4.5
- Registration and Verification (KYC) Rating: 4.0
- Social Games and Software Rating: 4.5
- Responsible Gambling Rating: 5.0
- Trust and Reputation Rating: 3.5
- Fairness and User Rights Rating: 3.0
- Usability Rating: 4.0
- Mobile Rating: 4.0
- Customer Care Rating: 3.0
Why You Should Read and Trust Our Clubs Poker Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Clubs Poker review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
Personal Thoughts About Clubs Poker
“Clubs Poker is a haven for sweepstakes poker fans, offering a stellar variety of poker games, a slick mobile experience, and exceptional responsible gambling tools that set a high standard. The generous first purchase bonus and easy registration process make it welcoming. Still, the lackluster customer support, confusing redemption rules, and limited casino offerings keep it from reaching its full potential. With a solid 4.0 rating, it’s a great pick for poker enthusiasts, though casual slot players may want more variety. Dive into my full review to see why this platform shines for poker but needs polish elsewhere.”
Patrik Lidin, Sweepstakes Casino Expert
High-Level Overview of Clubs Poker
| 🌐 Website URL | https://clubspoker.com/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18+ |
| 🎰 Number of Social Casino Games | 250+ |
| 🎰 Types of Social Casino Games | Slots, Table Games, Poker |
| 💳 Purchase Options | Visa, MasterCard, Apple Pay, Google Pay, Standard ACH |
| 💰 Welcome Rewards | 5,000 Gold Coins |
| 💵 Cost of Coin Package | Starts at $2.00 |
| 🪙 SC Minimum Redemption | 50 Sweeps Coins |
| 💳 Redemption Options | Gift Card, Standard ACH |
| 📱 Compatible Devices | Desktop, tablet, mobile phone |
Clubs Poker State Availability and Differences Between States
Clubs Poker is available to play in most US states, except Idaho, Nevada, Louisiana, Michigan, Montana, New York, and Washington. The minimum age requirement for signing up at the casino is 18 years old in states where the site is legally available.
Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.
1. Coin Rewards and Promotions Rating: 4.0
- ✅ Daily login bonus of 2,500 GC + 0.5 SC.
- ✅ Very rewarding first purchase bonus.
- ✅ Jackpot promotions.
- ❌ No SCs with Welcome Reward.
- ❌ No VIP program.
“Clubs Poker offers a decent start with its daily login bonus and a very rewarding first purchase offer, but the lack of Sweepstakes Coins in the welcome reward and the absence of a VIP program are noticeable drawbacks. The refer-a-friend program is a standout, potentially earning you massive rewards, but the limited on-site promotions and nonexistent social media offers hold it back. It’s a solid system for casual players, but more variety could push this closer to a 4.5. For now, it earns a 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Coins at Clubs Poker
There are several ways to get free Gold Coins and Sweeps Coins on the Clubs Poker website, including daily login rewards, mail-in requests, and other promotions.
Clubs Poker Welcome Rewards
The Welcome Reward is 5,000 Gold Coins at Clubs Poker. No Sweeps Coins are included.
There is also a first purchase Welcome Offer of 100% Extra 200,000 Gold Coins with 40 Free Sweeps Coins.
Clubs Poker Daily Login Rewards
The daily bonus reward at Clubs Poker is 2,500 Gold Coins and 0.5 Sweeps Coins. You can claim this reward at your first login of the day.
Competitions and Promotions
- Bad Beat Jackpot: With this promotion, you are given a chance to win even when the odds are against you. You are rewarded a ‘Bad Beat’ with a Jackpot on every hand. The Jackpot distribution is 45% to the player with the qualifying losing hand, 25% to the player with the winning hand, 20% shared among the other players at the table, 10% is reserved to seed the next jackpot.
- Daily Freerolls: There are GC and SC Freerolls in the tournament lobby every day.
- 50k Free Spin Spectacular: This is a time-limited campaign, where you have the chance to win up to 1,000 Free Spins playing slots. All you need to do is opt-in, then stake a minimum of 100 GC or 0.20 SC. You can win random prizes while playing, including up to 1,000 Free Spins.
Social Media Offers
Clubs Poker is using its social media platforms to promote the on-site events. As of August 7, 2025, there are no social media offers.
Clubs Poker Sweepstakes Casino Mail-in Request
You can request free 5.00 Sweeps Coins by sending in a mail-in request form(1) to Clubs Poker.
Step-By-Step Guide for Clubs Poker Write-in Rewards: Postcard and Envelope
First, you need to obtain the unique Postal Request Code by following these steps:
- Sign in to your Customer Account;
- Click on the ‘Get Coins’ button in the Lobby;
- Click on the ‘Free Entry’ tab;
- Click on ‘Start the Process’;
- Follow the prompts, and save the Postal Request Code.
Then, you will need to follow these steps to request free Sweeps Coins on the Clubs Poker website:
On a 4’x6’ blank, unlined, unfolded standard postcard, handwrite the following:
- In the top-left corner, the unique Postal Request Code;
- Under it, your full name;
- Your email address;
- Your state of residence;
- The following statement:
“I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Clubs Poker. By submitting this request, I hereby declare that I have read, understood and agree to be bound by Clubs Poker’s Terms of Use and Sweepstakes Rules.”
Clubs Poker, Mail-In Request Instructions
On a #10 stamped envelope, handwrite the following:
- Your return address,
- The words ‘Sweeps Entries’
- The Clubs Poker address:
Clubs Poker
PO Box 9682
Manchester, NH 03108
Clubs Poker Loyalty and VIP Program
Clubs Poker doesn’t have a VIP or Loyalty Program as of August 13, 2025.
Clubs Poker Promo Code
No promo code is necessary to access any of the Clubs Poker promotions as of August 13, 2025.
Refer-a-friend Program(2)
When inviting your friends to play at Clubs Poker, you can earn up to 100,000,000 Gold Coins and 10,000 Sweeps Coins. You can refer to an unlimited number of friends by visiting your profile and choosing the ‘Refer a Friend’ option. You will get a unique referral link to share with your friends. Here’s how you earn:
- For every 100 GC raked in ring games by referred friends, you will receive 100 GC.
- For every 10 SC raked in ring games by referred friends, you will receive 2 SC.
- If two referred friends rake 4 SC and 6 SC, respectively, you will receive a 2 SC bonus because the total cumulative rake equals 10 SC.
2. Clubs Poker Redeeming Coins Rating: 3.5
- ✅ Easy redemption process.
- ✅ Industry-average redemptions with 50 SC.
- ❌ Redemptions can be timely.
- ❌ Confusing, hidden rules regarding redemptions.
As on many other sweepstakes sites, you can redeem Sweeps Coins at Clubs Poker casino. First, you need to collect enough Sweeps Coins by purchasing Gold Coin packages, collecting the daily login rewards, or via the Mail-in Request promotion. Although the minimum redemption is 50 SC, you will have to collect a minimum of 100 Sweeps Coins to be eligible for a redemption. You will need to play through your Sweeps Coins at least 1x before being able to redeem them.
“The redemption process at Clubs Poker is straightforward on paper, with a reasonable 50 SC minimum, but the hidden requirement of a 100 SC balance to even qualify is confusing. It shouldn’t be confusing; more transparency is needed. Coupled with reports of rejections for unclear reasons and redemption times stretching up several weeks, it’s clear there’s room for improvement. The available options like gift cards and bank transfers are solid, but the lack of transparency, high minimum cashout limits, and delays drag this down to a 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 50 Sweeps Coins |
| Redemption Options | Gift Card, Standard ACH |
| Average Rewards Redemption Time | 5-7 business days |
Clubs Poker Redemption Process: Step-by-Step
Here’s how to redeem your Sweeps Coins on the Clubs Poker website:
- Click on ‘Get Coins’ in the gaming lobby.
- Choose ‘Redeem’ from the left menu.
- Choose between Gift Card or Cash redemptions.
- Follow the instructions, and wait for your request to be processed.
How to Redeem A Large Amount ($200,000+) at Clubs Poker
If you win over $200,000, the redemption process differs from the standard redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.
The NCS will ask you to fill out an affidavit, an I-9, and a W-9 form. Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.
3. Purchasing Coins Rating: 4.5
- ✅ Great variety of Gold Coin packages with a good amount of SCs.
- ✅ Good value for money.
- ✅ Low, $5.00 minimum purchase for SC packages.
- ✅ 1st purchase Welcome Offer of 100% Extra = 200,000 GC + 40 Free SC.
- ❌ Lack of purchase promotions with discounts.
“Clubs Poker nails the basics with a wide range of Gold Coin packages with SC starting at $5.00, and the first purchase bonus of 100% extra for 200,000 GC and 40 free SC is a fantastic deal. The value for money is good, with generous SC inclusions across packages. However, the lack of ongoing purchase promotions or discounts is a missed opportunity to give players more bang for their buck. It’s a smooth and functional system, earning a solid 4.5, but a few more recurring discounts could push it to a perfect score.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at Clubs Poker
There are ten coin bundles available at Clubs Poker:
- 10,000 Gold Coins for $2.
- 25,000 Gold Coins + 3.0 Free Sweeps Coins for $5.
- 50,000 Gold Coins + 9.5 Free Sweeps Coins for $10.
- 100,000 Gold Coins + 20 Free Sweeps Coins for $20.
- 250,000 Gold Coins + 51 Free Sweeps Coins for $50.
- 405,000 Gold Coins + 81 Free Sweeps Coins for $80.
- 510,000 Gold Coins + 102 Free Sweeps Coins for $100.
- 1,025,000 Gold Coins + 204 Free Sweeps Coins for $200.
- 1,575,000 Gold Coins + 306 Free Sweeps Coins for $300.
- 2,700,000 Gold Coins + 510 Free Sweeps Coins for $500.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $2.00 |
| Maximum Purchase Amount | $500.00 |
| Average Purchase Time | Immediate |
| Average Redemption Time | 5-7 business days |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ✅ | ❌ |
| MasterCard | ✅ | ❌ |
| PayPal | ❌ | ❌ |
| Apple Pay | ✅ | ❌ |
| Google Pay | ✅ | ❌ |
| Skrill | ❌ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Standard ACH | ✅ | ✅ |
| Gift Card | ❌ | ❌ |
| Discover | ❌ | ❌ |
| Crypto Currency | ❌ | ❌ |
| American Express | ❌ | ❌ |
4. Registration and Verification (KYC) Rating: 5.0
- ✅ Good variety of SSO options.
- ✅ Easy and quick registration.
- ✅ Adequate KYC process.
“Signing up at Clubs Poker is a breeze, with three solid SSO options like Gmail making the process quick and secure. The KYC process is equally smooth, with clear instructions and a fast turnaround, typically within 24 hours. Everything is straightforward, and the information is easy to find, which is exactly what you want from a sweepstakes casino. No complaints here, so it’s a well-deserved 5.0.”
Patrik Lidin, Sweepstakes Casino Expert
Clubs Poker has three SSO options, including Google, Facebook, and Gmail signups.
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | Yes |
| Facebook Signup | Yes |
| Instagram Signup | N/A |
| X (Twitter) | N/A |
| Apple Signup | N/A |
KYC (Know Your Customer) Process at Clubs Poker
It is easy to verify your Clubs Poker account. These are the steps you need to follow:
- Click on the menu button on the upper right side of the screen;
- Extend the ‘Profile’ drop-down menu;
- Click on ‘My Verifications’;
- Verify your phone number, address, and identity by following the prompts that appear.
- This will verify your account.
- You can then proceed to make a full KYC check by providing the necessary documentation, such as identification and financial documents.
5. Social Games and Software Rating: 4.5
- ✅ Huge variety of poker games.
- ✅ Good amount of slots.
- ✅ High-end software providers, like Pragmatic Play and Relax Gaming.
- ❌ Limited number of software providers.
- ❌ No live dealer games.
- ❌ No bingo games.
“Clubs Poker shines as an online poker platform with a fantastic variety of poker games, which is its biggest strength and justifies the 4.5 rating. The 220+ slots are a solid addition, backed by top-tier providers like Pragmatic Play and Relax Gaming. However, the limited number of providers and the absence of live dealer games hold it back from a perfect score. The lobby’s design could also be more intuitive, as finding the total game count was a bit tricky. Without the stellar poker offering, this would sit closer to a 3.5 or 4.0, but I’m rating it 4.5 from an online poker point of view.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | 223+, including Megaways, Connect and Collect, Dare to Win, Hold and Spin |
| Jackpot Games | Yes |
| Live Dealer Games | N/A |
| Table Games | Yes |
| Bingo | N/A |
| Lottery | N/A |
| Scratch Cards | N/A |
| Poker | Yes |
| Sports Betting | N/A |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | BackGammon, Hacksaw, Relax Gaming, Pragmatic Play |
| Number of Software Providers | 4+ |
| Live Dealer Providers | N/A |
| Custom Software | N/A |
| Downloadable Apps | N/A |
6. Clubs Poker Responsible Gambling Rating: 5.0
- ✅ Great RG tools.
- ✅ Hourly pop-up window reminder about time spent playing.
- ✅ Links to external resources, like GAA, FCAA, and NFCC.
Clubs Poker is committed to promoting responsible play(3). To help players stay safe when playing on the site, player tools, company tools, and a player protection policy are implemented. The Responsible Gameplay page lists external resources, such as links to the GAA, FCAA, and NFCC organizations.
- Weekly purchase limits: allow you to limit your spending.
- Self-Exclusion: allows you to take a time-out from playing.
- Daily Play Limits: allows you to limit your daily playtime.
“Clubs Poker sets a high standard for responsible gambling with a comprehensive approach that earns a perfect 5.0. The detailed Responsible Gameplay page, combined with practical tools like weekly purchase limits, self-exclusion, and daily play limits, makes it easy for players to stay in control. The hourly pop-up reminders and links to external resources like GAA, FCAA, and NFCC show a genuine commitment to player safety. This is how sweepstakes casinos should handle responsible gambling: clear, accessible, and proactive.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 4.0
- ✅ Certified as fair by Gaming Labs.
- ✅ KYC checks.
- ✅ Great RG tools and policy.
- ✅ Extensive information on sweepstakes rules, etc.
- ✅ Transparent company.
- ❌ Mixed user reviews.
- ❌ Average Trustpilot and industry ratings.
“Clubs Poker does a good job with building trust through Gaming Labs certification, thorough KYC checks, and excellent responsible gambling tools, alongside clear sweepstakes rules and a transparent company. However, the mixed user reviews, mostly polarized between 5-star and 1-star on Trustpilot, and average industry ratings of 3.5, lower the trust score. My own experience was positive, but the inconsistent feedback from players suggests there’s work to be done. For now, it’s a respectable 4.0, with potential to climb higher if user sentiment stabilizes or the company thoughtfully responds and adapts to complaints.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating(4) | 3.0 |
| Industry Rating* | 3.5 |
Clubs Poker Feedback From Users On Reddit
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Social Media and Followers
| Platform | Followers* |
|---|---|
| Facebook(5) | 1,200+ |
| Instagram(6) | 1,480+ |
| X (Twitter)(7) | 950+ |
| YouTube(8) | 80+ |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from Club Poker's Terms of Conditions as they favor the company and can be considered unfair from the perspective of the user.
"We reserve the right to refuse to open or the right to close a User Account at our sole discretion."
Clubs Poker, Terms and Conditions
This provision is unfair because KHK can suspend or close your User Account at any time, for any reason, including vague or subjective grounds like suspected coordinated play, without any obligation to notify you or provide an opportunity to appeal (Sections 4.11, 4.13). Upon closure or suspension, you lose all Virtual Coins, which may represent significant financial investment, with no guarantee of refund or redemption (Section 2.4).
"To the maximum extent permitted by applicable law, neither you nor KHK shall be entitled to arbitrate or litigate any dispute in a representative capacity… You may not proceed in arbitration or court as a class representative, member or part of any proposed class, collective action, private attorney general suit, qui tam action or any representative proceeding, or otherwise seek to recover on behalf of others or for the benefit or use of others in any type of claim or action."
Clubs Poker, Terms and Conditions
This provision is unfair because KHK requires you to resolve all disputes, including those from past use, through individual binding arbitration, typically in Wilmington, Delaware (unless you elect telephonic or remote means), prohibiting you from pursuing class actions or collective remedies, even if multiple users face similar issues, such as unfair coin forfeitures (Section 6.11) or arbitrary account suspensions (Sections 4.11, 4.13).
9. Usability Rating: 4.0
- ✅ Quick loading times on both desktop and mobile devices.
- ✅ Easy to find information.
- ✅ Solid structure for the poker lobby.
- ❌ UX design could be improved for the casino lobby.
“Clubs Poker delivers a good experience with fast loading times across desktop and mobile. The mobile site is better than the desktop, which is unusual for poker sites. The poker lobby is well-structured and intuitive, making it easy to dive into games. However, the casino lobby’s UX design feels clunky and could use a refresh to match the poker side’s polish, with filters and better findability. Information is easy to find, and navigation is generally smooth, but the poorer casino lobby design keeps this at a 4.0. A few tweaks could easily push it higher.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 3 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave |
| Overall UX & UI | Okay |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 4.5
- ✅ App available for download.
- ✅ Quick loading times.
- ✅ Website works better on mobile than on desktop.
- ❌ Online casino part of the platform can be improved.
“Clubs Poker’s mobile experience is a standout (for a sweepstakes site), surprisingly outshining the desktop version with its smooth performance and quick loading times. The poker game designs look sharp and high-quality, making it a joy to play on smaller screens. That said, the casino section of the platform is lagging, with some clunky elements that need refinement. It’s a strong mobile offering overall, earning a 4.5, but polishing the casino side would result in a higher score.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 3.0
- ✅ Extensive FAQ section.
- ❌ Limited Customer Care options.
- ❌ No Live Chat option.
- ❌ No phone support.
“Customer care is the weakest link for Clubs Poker, and it’s a noticeable step down from competitors. The lack of live chat and phone support means you’re stuck with email, which took over 32 hours to get a response in my tests, far too slow for a sweepstakes casino. The FAQ section is decent, but could use more depth to offset the limited options. This area desperately needs improvement, so I’m giving it a 3.0, as it’s functional but falls short of what players expect.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | 24/7 |
| Live Chat | N/A |
| Chat Bots | N/A |
| Email Support | support@clubspoker.com |
| Telephone Support | N/A |
| Help Centre | Help Center, FAQ, Email |
First Response Time (FRT) Test Results
During our review of Clubs Poker, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:
- Live Chat FRT: N/A
- Email Support FRT: 32 hours 6 minutes.
- Website Support Request FRT: same as email.
- Telephone: N/A
Summary and Finishing Thoughts
“Clubs Poker is a great option for sweepstakes poker players, thanks to its impressive variety of online poker games, smooth mobile experience, and top-notch responsible gambling tools, which rightfully earned a perfect 5.0 in that category. The generous first purchase bonus and solid coin purchasing options add value, but the lack of a VIP program, slow customer support response times, and confusing redemption rules hold it back from greatness. The polarized user reviews and restrictive terms of service also raise some caution flags. With an overall rating of 4.0, I recommend Clubs Poker to players who love sweepstakes poker and want a platform tailored to that niche. Still, casual casino players might find the limited slot variety and clunky casino lobby less appealing. A few improvements could easily push it to a 4.5 and appeal to a broader audience outside poker players.”
Patrik Lidin, Sweepstakes Casino Expert
Sites Like Clubs Poker
These are the best alternatives and similar sites like Clubs Poker if you want to explore more or other options. You can also explore brand new sweepstakes casinos that launched from this year onward.
20,000 Gold Coins + 1 Sweeps Coin 
500 Gold Coins + 3 Sweeps Coins 
Free 100,000 Crown Coins + 2 Sweepstakes Coins Clubs Poker Company Overview
| Company Name US(9) | KHK Games, Inc. |
| Address | 2001 Market St. Suite 2500, Philadelphia, PA 19103 |
| Phone | +1 310-463-9338 |
| N/A | |
| Established | 2020 |
| Company Number | N/A |
This Is How Our Review of Clubs Poker Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 12 hours between 07-30-2025 to 08-07-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | New York |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
Clubs Poker Frequently Asked Questions
Clubs Poker is a sweepstakes casino where you can redeem Sweeps Coins for cash prizes or gift cards after meeting a 1x playthrough requirement. The minimum redemption is 50 Sweeps Coins, but you need a 100 SC balance to qualify, which can be earned through daily logins, mail-in requests, or coin purchases.
Clubs Poker excels with its extensive variety of poker games, including daily GC and SC Freerolls and the unique Bad Beat Jackpot, which rewards players even on losing hands. Its mobile-optimized platform and high-quality poker lobby make it a top choice for sweepstakes poker enthusiasts.
Yes, there is a mobile app that you can download.
No, there’s no chat option available on either the Clubs Poker website or the social media accounts. There is a pretty extensive FAQ section, and you can always send an email to the Club's Poker Customer Support team if you have any questions.
Resources & Sources
- Clubs Poker Sweepstakes Rules, AMOE Information, accessed on August 3, 2025, <https://clubspoker.com/wp-content/uploads/2024/12/Clubs-Poker-Sweepstakes-Rules-20241127-1.pdf>
- Clubs Poker Refer-a-Friend Promotions Information, accessed on August 3, 2025, <https://clubspoker.com/promotions/referral/>
- Clubs Poker Responsible Gameplay Information, accessed on August 3, 2025, <https://clubspoker.com/responsible-gameplay/>
- Clubs Poker Trustpilot Rating Information, accessed on August 3, 2025, <https://www.trustpilot.com/review/www.clubspoker.com>
- Clubs Poker Facebook Followers Information, accessed on August 3, 2025, <https://www.facebook.com/playonclubs>
- Clubs Poker Instagram Followers Information, accessed on August 7, 2025, <https://www.instagram.com/clubspoker/>
- Clubs Poker X Followers Information, accessed on August 7, 2025, <https://x.com/playonclubs>
- Clubs Poker YouTube Followers Information, accessed on August 7, 2025, <https://www.youtube.com/@ClubsPoker>
- Clubs Poker Company Information, accessed on August 6, 2025, <https://clubspoker.com/terms/>
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