Coolspin Review

Coolspin Overall Performance: 3.0

“Coolspin is a nice-looking platform featuring over 800 games, including jackpots and table games, along with decent free SC rewards to get you going. All of this is eye-catching, but beyond that, this sweepstakes casino platform is, at best, average. It’s worth trying if only to use the free rewards, but I’d be cautious about spending too much money on this site. There’s potential, but Coolspin needs serious improvements to compete with the top sweepstakes casinos.”

Patrik Lidin, Sweepstakes Casino Expert

Coolspin Rating Overview

1. Coin Rewards and Promotions Rating: 3.5
2. Redeeming Coins Rating: 3.5
3. Purchasing Coins Rating: 4.0
4. Registration and Verification (KYC) Rating: 4.0
5. Social Games and Software Rating: 4.0
6. Responsible Gambling Rating: 3.0
7. Trust and Reputation Rating: 2.5
8. Fairness and User Rights Rating: 2.5
9. Usability Rating: 3.0
10. Mobile Rating: 2.5
11. Customer Care Rating: 2.5

Why You Should Read and Trust Our Coolspin Slots Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Coolspin Slots review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

High-Level Overview of Coolspin

🌐 Website URL	https://coolspinslot.com/
🔐 Part of SPGA Alliance	No
🛑 Legal Age Requirement	18
🎰 Number of Social Casino Games	800+
🎰 Types of Social Casino Games	Slots, Jackpots, Table Games, Poker, Lottery
💳 Purchase Options	PayPal
💰 Welcome Rewards	10,000 Gold Coins and 0.30 Sweepstakes Coins
💵 Cost of Coin Package	$4.99 - $999.99
🪙 SC Minimum Redemption	$100
💳 Redemption Options	ACH, PayPal
📱 Compatible Devices	Desktop, Laptop, Tablet, Smartphone

Coolspin State Availability and Differences Between States

The Coolspin sweepstakes site is available in all US states except Idaho, Michigan, Nevada, and Washington. You can access the platform as long as you are 18 years of age or older. In addition to Coolspin’s terms, you may be subject to local state laws limiting site access.

Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.

1. Coin Rewards and Promotions Rating: 3.5

• ✅ Welcome bonus of 10,000 Gold Coins and 0.30 Sweepstakes Coins.
• ✅ Daily login bonus starting at 2,000 Gold Coins and 0.15 Sweepstakes Coins.
• ❌ No refer-a-friend bonus.

“Coolspin’s welcome bonus and daily login rewards provide a good starting point with 0.45 sweepstakes coins if you claim the registration reward and the first daily. From then on, you can collect 0.15 sweepstakes daily, which is positive since you can continue playing without making any purchases. That said, the total value feels underwhelming compared to other sweepstakes casinos. The offering is average-to-good and lands in a 3.5 rating for coin rewards.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn  Coolspin Sweepstakes Casino

Coolspin Casino Welcome Rewards

The welcome reward at Coolspin is 10,000 Gold Coins and 0.30 Sweepstakes Coins. You can also earn an additional 1 Sweeps Coin by adding the site to your home screen.

Coolspin Casino Daily Login Rewards

If you log in each day, you get rewards. These rewards start at 2,000 Gold Coins and 0.15 Sweepstakes Coins and increase over the coming days. To get your reward, log in to your account and click the “Daily Reward” button in the lobby. You can only get this reward if you’ve verified your account.

Competitions and Promotions

The Coolspin site advertises regular offers and contests. These contests have rules attached, including the reward on offer, usually a set amount of Gold Coins or SCs. To access these offers, click the “Promo” tab on the left-hand side of the homepage.

Social Media Offers

Coolspin has a Facebook page where you’ll find regular promotions. You can get coins by completing tasks like commenting on a post.

Coolspin Sweepstakes Casino Mail-in Request

Players can claim additional Sweepstakes Coins by sending a mail-in request. If you have a verified account at Coolspin, you can send a Request Card in a standard #10 envelope to the following address:

COOL SPIN
P.O. Box #8207
Manchester, NH 03108

Step-By-Step Guide for Coolspin Write-in Rewards: Postcard and Envelope

Before you send a mail-in request to Coolspin, you need a Postal Request Code, which can only be used once and expires after 30 days. To get a Postal Request Code, you must complete the following process:

• Sign in to your Coolspin account.
• Click on “Postal Request Code” in the lobby.
• Follow the prompts.
• Make a note of the displayed Postal Request Code.

Once you have the code, write it in the top left-hand corner of an unlined and unfolded 4”x 6“ index card. Also, include the following information on the card under the Postal Request Code:

• Your full name as displayed on your government ID.
• The email address used on your account.
• Your residential address.
• The following statement:

"I wish to receive Sweeps Coins to participate in the Sweepstakes promotions offered by Cool Spin. By submitting this request, I hereby declare that I have read, understood and agree to be bound by Cool Spin's Terms of Services and Sweeps Rules."

To complete the mail-in request process, do the following:

• Write your address on the front of the envelope and include the words “Sweepstakes Credits.”
• Place your Request Card in the envelope and send it to the relevant address.

It’s helpful to know the following information about mail-in requests at Coolspin.

• Handwriting on the Request Card and envelope must be legible.
• You get 2 Sweeps Coins per mail-in request.
• Sweeps Coins are valid for 90 days from when you last login to your account and expire afterward.

Coolspin Loyalty and VIP Program

The Coolspin Club has six levels you progress through as you play and buy coins, giving you additional benefits.

Coolspin Promo Code

You don’t need a promo code to claim bonuses or promotions at Coolspin.

Refer-a-friend Program

There’s no refer-a-friend program at Coolspin.

2. Coolspin Redeeming Coins Rating: 3.5

• ✅ Sweepstakes Coins can be redeemed for real cash.
• ✅ Paypal is included as a redemption option.
• ❌ Redemption takes an average of 5 days.
• ❌ The minimum redemption amount is $100.

“The ability to redeem via PayPal is a huge plus and gives Coolspin a respectable rating for redemptions. The redemption limit for 100 sweepstakes coins is high, and redemption times average up to one working week. There’s room for improvement, but overall, the redemption setup is decent enough to earn a 3.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Category	Details
Rewards Redemption	Yes
Minimum Rewards Redemption	$100
Gift Cards Minimum Redemption Limit	N/A
Cash Prize Minimum Redemption Limit	$100
Redemption Options	ACH, PayPal
Average Rewards Redemption Time	5 days

Coolspin Redemption Process: Step-by-Step

To redeem Sweeps Coins at Coolspin, you should complete the following process:

• Click “Redeem” on the homepage.
• Choose your preferred redemption amount and method.
• Click to confirm.

3. Purchasing Coins Rating: 4.0

• ✅ Gold Coin packages start at a purchase price of $4.99.
• ✅ There are 9 Gold Coin packages available.
• ❌ Purchase methods were limited to PayPal initially until further options were added after contacting customer support.

“There are nine packages to choose from, and all include ‘free’ sweepstakes coins. PayPal was the only default payment option, and I had to contact customer support to activate card payments. From that point, everything worked well and deserves a 4.0 rating with some things they can improve, such as adding more payment options, including crypto.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at Coolspin

There’s a welcome offer of $3.00 for 81,000 Gold Coins and 3.00 Sweeps Coins, plus an additional 1.50 Sweeps Coins. This is better value than the 9 Gold Coin packages that are always available:

• $4.99 for 60,000 Gold Coins, 5.02 Sweeps Coins, and 500 Club Points.
• $9.99 for 130,000 Gold Coins, 10.5 Sweeps Coins, and 1,000 Club Points.
• $19.99 for 300,000 Gold Coins, 21 Sweeps Coins, and 2,000 Club Points.
• $49.99 for 850,000 Gold Coins, 51.5 Sweeps Coins, and 5,000 Club Points.
• $79.99 for 1,440,000 Gold Coins, 82 Sweeps Coins, and 8,000 Club Points.
• $99.99 for 2,000,000 Gold Coins, 104 Sweeps Coins, and 10,000 Club Points.
• $199.99 for 4,400,000 Gold Coins, 208 Sweeps Coins, and 20,000 Club Points.
• $499.99 for 12,000,000 Gold Coins, 505 Sweeps Coins, and 50,000 Club Points.
• $999.99 for 26,000,000 Gold Coins, 1,050 Sweeps Coins, and 100,000 Club Points.

To purchase one of these packages, you should:

1. Click the “Buy” button in the lobby.
2. Choose the package you want to purchase.
3. Choose your payment method.
4. Click to confirm payment.

Coin Purchasing Overview and Methods

Category	Details
Minimum Purchase Amount	$4.99
Maximum Purchase Amount	$999.99
Average Purchase Time	Instant
Average Redemption Time	5 days

Payment Method	Purchase	Redemption
Visa	✅	❌
MasterCard	✅	❌
PayPal	✅	✅
Apple Pay	❌	❌
Google Pay	❌	❌
Skrill	❌	❌
Trustly	❌	❌
Venmo	❌	❌
Cash App	❌	❌
PayNearMe	❌	❌
Discover	❌	❌
Standard ACH	❌	✅
Gift Card	❌	❌

4. Registration and Verification (KYC) Rating: 4.0

• ✅ Registration is quick and straightforward.
• ✅ The KYC process is easy to complete, provided you have the relevant government-issued ID.
• ❌ Not being asked for an email address is unusual.

To register an account at Coolspin, you use the following process:

1. Click “Welcome Offer”
2. Confirm that you allow the operators to know your location and provide your date of birth.
3. You can now access the games but must verify your account to redeem SCs (KYC).

“The sign-up process is fast, less than a minute, but I’d prefer if they’d require some sort of verification through email or SMS. KYC is required before redeeming any sweepstakes coins with a smooth flow that takes a couple of business days at maximum. Overall, I’m settling at a 4.0 rating here.”

Patrik Lidin, Sweepstakes Casino Expert

Registration Method	Details
Email Registration	No
Gmail Signup (Google Account)	No
Facebook Signup	No
Apple Signup	No
Instagram Signup	No
X (Twitter)	No

KYC (Know Your Customer) Process at Coolspin

The KYC process is completed using Sumsub. To complete the process:

• Click verify at the upper left-hand side of the homepage.
• Follow the instructions and provide an image of a valid government-issued ID, such as an ID Card, Passport, residence permit, or driver’s license.

5. Social Games and Software Rating: 4.0

• ✅ 800+ games available.
• ✅ Top software developers like Betsoft and Booming Games are represented.
• ✅ Jackpot games available.
• ✅ Includes table games like Blackjack and Roulette.
• ❌ No live dealer games.

“Coolspin has a good lineup of over 800 games from software providers like Betsoft and Booming Games. The major drawback with the gaming section is the lack of live dealer games. But if you’re into online slots, including jackpot games, you’ll like it here. It’s a fun and accessible gaming experience on both desktop and mobile, good enough to earn a 4.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Category	Details
Online Slots	Yes
Jackpot Games	Yes
Live Dealer Games	No
Table Games	Yes
Bingo	No
Lottery	Yes
Scratch Cards	No
Poker	Yes
Sports Betting	No

Software Providers

Category	Details
Examples of Top Software Providers	Betsoft, Booming Games, Evoplay, NetGame, Game Hub, TaDa Gaming
Number of Software Providers	10+
Live Dealer Providers	N/A
Custom Software	No
Downloadable Apps	No

6. Coolspin Responsible Gambling Rating: 3.0

• ✅ Coolspin has a dedicated responsible gambling section. 
• ✅ Players can limit the amount of cash and time they spend, take a break, and self-exclude. 
• ❌ There are no options to set limits or self-exclude personally; everything is done using the customer support email, which is unreliable. 

“The RG tools are all there on paper, including time limits, deposit caps, and self-exclusion, but you can only activate them by emailing customer service, which is painfully slow and raises player security concerns since players are at risk of developing gambling problems and losing too much money should have instant access to setting limits in real-time. That’s a major issue, and why I’ve rated this 3.0.”

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 2.5

• ✅ Coolspin has 7.9k facebook followers.
• ❌ The site has a 3.3 Trustpilot rating. 
• ❌ Player comments on forums suggest issues with redeeming Sweeps Coins. 

“My personal experience with Coolspin would warrant a higher than 2.5 rating, but based on my findings on other player’s feedback and industry average from peer reviews of Coolspin, I had to lower it to a 2.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

Source	Average Rating
iOS Rating	N/A
Android Rating	N/A
Trustpilot Rating	3.3
Industry Rating*	2.5

Coolspin Feedback From Users On Reddit

Anyone made a redemption from Cool Spin???
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Social Media and Followers

Platform	Followers*
Facebook(2)	7,900+
Instagram	N/A
X (Twitter)	N/A
YouTube	N/A

8. Fairness and User Rights Rating: 2.5

Everyone should be aware of the following provisions from Coolspin's Terms of Conditions as they favor the company and can be considered unfair from the perspective of yourself (the user).

"(Section 4.10) We reserve the right to refuse to open or the right to close a User Account at our sole discretion."

Combined with:

"(Section 2.4) All Virtual Coins under this License are forfeited if Your User Account is terminated or suspended for any reason, in our sole and absolute discretion or if the Services are no longer available."

And:

"(Section 4.15) If Eternal Boom suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities above or any conduct which violates these Terms and Conditions, your access to the Site will be suspended immediately and your customer account may be closed. If your customer account is suspended or closed under such circumstances, Eternal Boom is under no obligation to reverse any GOLD COINS purchases you have made or to redeem any SWEEP COINS or Prizes that may be in your customer account."

Coolspin, Terms of Conditions

This set of clauses allows Eternal Boom to suspend or close your account and forfeit all your Gold Coins and Sweeps Coins based solely on suspicion or at their discretion, without needing to provide evidence, notify you, or allow any form of appeal. In a sweepstakes casino where Sweeps Coins can be redeemed for real cash prizes, losing everything because Eternal Boom suspects a violation (like fraud or a breach of terms) without having to prove it is unreasonably punitive.

"(Section 8.4) We reserve the right, in our sole discretion, to limit the value of Prize redemptions for each Participant to: a. USD$10,000 per day. b. any other amount over any time that we consider necessary to satisfy our regulatory obligations or the requirements of our partners and suppliers."

Combined with:

"(Section 8.9) We process requests to redeem Prizes in the order in which they are received. Our goal is to process your request as soon as practicable. However, we will only process one Prize redemption request per customer account in any 1 day period. Where you choose to redeem Prizes for cash you acknowledge and agree that it may take up to 10 business days to process the relevant payment into your nominated bank account."

And:

"(Section 8.10) Payments of over US$10,000 may require a longer processing time than usual due to bank clearance and security and fraud checks and may also be paid in more than one lump sum. This may add up to 7 days to the normal processing time but is dependent on the circumstances of each individual case."

Coolspin, Terms of Conditions

These provisions let Eternal Boom cap your prize redemptions at $10,000 per day or any lower amount they decide without providing clear criteria. They also allow for slow and discretionary processing times, with up to 10 business days for standard redemptions and an additional 7 days for larger amounts. The ability to limit redemptions based on vague references to “regulatory obligations” or “partner requirements” lacks transparency and could delay or reduce payouts you’ve rightfully earned.

"(Section 15.3) You and Eternal Boom agree that any claims, regardless of form, arising out of or related to the Site (including Services) or these Terms of Services or Privacy Policy must BE FILED within THIRTY (30) DAYS of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute."

Combined with:

"(Section 15.4) Unless otherwise prohibited by law, In any dispute with Us, YOUR SOLE AND EXCLUSIVE REMEDY under any LEGAL theory SHALL BE TO RECOVER THE amount of your own purchases during the THIRTY (30) DAYS period prior to the filing of your claim. In NO EVENT MAY YOU RECOVER UNDER ANY THEORY ANY AMOUNT MORE THAN THE amount of your own purchases during the THIRTY (30) DAYS period prior to the filing of your claim."

Coolspin, Terms of Conditions

This combination of terms gives you only 30 days to file any claim, much shorter than the typical statute of limitations that often ranges from one to three years. It also limits any recovery to what you spent on Gold Coins in the previous 30 days, excluding any Sweeps Coins winnings or broader damages. Suppose you’re dealing with an issue like a wrongful account closure or prize denial. In that case, identifying the problem and taking action within 30 days can be difficult, especially since Eternal Boom may take up to 7 days to respond to disputes, according to Section 16.7.

9. Usability Rating: 3.0

• ✅ Consistent UI and UX across platforms.
• ✅ Operating systems iOS, Android, MacOS, Windows, and ChromeOS are supported. 
• ✅ Web browsers Google Chrome, Safari, Firefox, Microsoft Edge, and Opera are supported. 
• ❌ Extremely slow load speeds. 
• ❌ No search and poor findability.
• ❌ No iOS or Android apps.

“Load times of 30 to 40 seconds are unacceptable in 2025, and the lack of a search function makes it frustrating to find specific games. Everything works, but there’s too much friction to give a usability rating higher than 3.0. They should improve their platform infrastructure to enhance load speeds and the UI to make navigation easier, improving the user experience.”

Patrik Lidin, Sweepstakes Casino Expert

Category	Details
Mobile App	No
Mobile Website	Yes
Loading Speed Mobile App	N/A
Loading Speed Mobile Website	40 seconds
Supported Operating Systems	iOS, Android, MacOS, Windows, ChromeOS
Supported Web Browsers	Google Chrome, Safari, Firefox, Microsoft Edge, Opera
Overall UX & UI	Average
Navigation	Not intuitive
Game Lobby Filters	Yes
Search Function	No

10. Mobile Rating: 2.5

• ✅ All the games are available using a mobile browser. 
• ❌ No mobile app to download. 
• ❌ Load speeds are slow, and site navigation is not intuitive.

“Coolspin runs on mobile browsers, but that’s where the positives end. Slow loading, no mobile app, and clunky navigation drag down the experience. At best, an average mobile rating resulting in 2.5 out of 5 stars.”

Patrik Lidin, Sweepstakes Casino Expert

Source	JustGamblers Rating	Apple App Store Rating	Google Play Store Rating
iOS App	N/A	N/A	N/A
Android App	N/A	N/A	N/A

11. Customer Care Rating: 2.5

• ✅ Customer support is open 24/7. 
• ✅ Players can email customer support at coolspincs@outlook.com. 
• ❌ Slow response times.
• ❌ Customer support contact options are limited. 

“Out of many weak areas, customer support is unfortunately one of the worst. They offer 24/7 customer support on paper, but the response times are close to 20 hours. There’s no live chat or phone support available. They could improve by shortening response times, adding live chat, and beefing up the FAQ section. As things are, I can only give Coolspin a 3.0 rating for customer care.”

Patrik Lidin, Sweepstakes Casino Expert

Category	Details
Customer Support Opening Hours	24/7
Live Chat	No
Chat Bots	No
Email Support	Yes at coolspincs@outlook.com
Telephone Support	No
Help Center	No

First Response Time (FRT) Test Results

I tested the response times for the available contact methods for Coolspin customer support. The results are listed below. 

• Live Chat FRT: N/A
• Email Support FRT: 16 hours 
• Website Support Request FRT: N/A
• Telephone: N/A

Summary and Finishing Thoughts

“Coolspin looked like a solid sweepstakes casino on the surface, but when I dug deeper, too many issues stacked up. The rewards and game selection are good, and it’s great to see PayPal supported for redemptions and purchases. But from the painfully slow load speeds to a lack of transparency, limited customer support, and some troubling terms in their user agreement — it’s hard to recommend the site in its current state. Even with some bright spots, these things drag down the overall experience. That’s why I’ve landed on a 3.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Sites Like Coolspin Casino

These are the best alternatives and similar sites like Coolspin if you want to explore more or other options. You can also explore brand new sweepstakes casinos that launched from this year onward.

Coolspin Company Overview

Company Name US	Eternal Boom Limited
Address	Unit B, 9F Thomson Commercial Building, 8 Thomson Road, Hong Kong
Phone	N/K
Email	N/K
Established	2024
Company Number	N/K

This Is How Our Review of Coolspin Was Conducted

Category	Details
Tester and Reviewer	Patrik Lidin
Time of Testing	Approximately 9 hours between 03-26-2025 to 04-03-2025
Devices Used for Testing	Android and iPhone were used for mobile tests, and MacBook for desktop tests.
Location	New York
High-level Overview of Methodology	With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted.

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

Coolspin Frequently Asked Questions

Resources & Sources

1. Coolspin Responsible Gambling Policy, accessed March 27, 2025, <https://coolspinslot.com/rg.html>
2. Coolspin on Facebook, accessed on April 3, 2025, <https://www.facebook.com/profile.php?id=61564878355722&mibextid=LQQJ4d>