USAFunzCity Review
Going into this test and review of FunzCity, I was expecting a Funrize clone. However, FunzCity lacked vital features, like dashboard responsible gambling tools, and I encountered several paywalls. The gaming experience is excellent, though, and I’ve given FunzCity a 3.5 rating overall.
What is good?
- 500+ casino-style games.
- Leading software providers.
- VIP Loyalty Club.
- Real cash prize redemptions.
- 24/7 customer support with actual personnel.
- Growing Jackpot prize.
What is bad?
- Many features are only available if you make coin purchases.
- No iOS or Android mobile apps.
- No FAQ section on the site.
- No sweepstakes coins included in the registration reward.
- Responsible Gambling tools managed through customer support.
- No live dealer games.
- Not available in Idaho, Michigan, Washington, and Wyoming.
FunzCity Overall Performance: 3.0
FunzCity is managed by A1 Development LLC, a Wyoming-based company that operates four other sweepstakes casinos: Funrize, NoLimitCoins Casino, Fortune Wheelz, and Tao Fortune. A significant difference between FunzCity and Funrize, their flagship brand, is that this sweepstakes site is missing some key features:
- No iOS and Android apps.
- No user access to responsible gambling tools.
Other than that, FunzCity has a solid offering of over 500 games, daily rewards, and a VIP loyalty club. In addition, the platform looks great. However, some features are only available to paying players, which can be confusing. For example, as I started playing, I wanted to find out when I could redeem prizes, and this information is only available to players who have purchased. The same goes for other features I would like to see readily available to all registered players.
If you register with FunzCity, you’ll receive 125,000 Fun Coins. Unfortunately, they don’t reward any City Coins (the equivalent of Sweepstakes Coins), so the registration reward is weak compared to other sites.
All in all, FunzCity looks nice, and the games play great, but other aspects of the platform could be better, resulting in an overall rating of 3.0.
FunzCity Rating Overview
- Coin Rewards and Promotions Rating: 3.0
- Redeeming Coins Rating: 2.0
- Purchasing Coins Rating: 3.5
- Registration and Verification (KYC) Rating: 4.5
- Social Games and Software Rating: 3.5
- Responsible Gambling Rating: 2.0
- Trust and Reputation Rating: 3.0
- Fairness and User Rights Rating: 3.0
- Usability Rating: 4.0
- Mobile Rating: 4.0
- Customer Care Rating: 4.5
Why You Should Read and Trust Our FunzCity Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this FunzCity review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
Personal Thoughts About FunzCity
“Considering that several features are hidden behind paywalls, I wouldn’t recommend FunzCity to players who are not planning on spending any money. You simply cannot redeem prizes unless you spend money buying coin packages. Overall, I found FunzCity to be an underwhelming experience, resulting in a 3.0 rating. There are other, better sweepstakes casinos out there.”
Patrik Lidin, Sweepstakes Casino Expert
High-Level Overview of FunzCity
| 🌐 Website URL | https://funzcity.com/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18+ |
| 🎰 Number of Social Casino Games | 500+ |
| 🎰 Types of Social Casino Games | Megaways, Classic Slots, Jackpot, Hold and Win, Fish Games |
| 💳 Purchase Options | Visa, MasterCard, Apple Pay, Discover |
| 💰 Welcome Rewards | 125,000 Fun Coins |
| 💵 Cost of Coin Package | Starts at $6.99 |
| 🪙 SC Minimum Redemption | 2,500 City Coins |
| 💳 Redemption Options | eGift Card, Bank transfer |
| 📱 Compatible Devices | Desktop, tablet, mobile phone |
FunzCity State Availability and Differences Between States
FunzCity is available in all US states except Idaho, Michigan, Washington, and Wyoming. All states where the casino is available offer users the same promotions and bonuses. The minimum legal age to play at FunzCity casino is 18 years.
1. Coin Rewards and Promotions Rating: 2.5
- ✅ Daily login bonuses.
- ✅ Generous refer-a-friend scheme.
- ✅ VIP loyalty club.
- ✅ Generous refer-a-friend scheme.
- ❌ No sweepstakes coins are rewarded after registration.
- ❌ Inactive social media platforms.
- ❌ Loyalty club and promotions are linked to purchases.
“While many promotions are available, they only become useful once you make purchases because the rewards available to non-paying players only reward gold coins, which can’t be redeemed for prizes. So, again, to get the most out of the platform and rewards, you must spend real money. Even when you spend money, any coins you accumulate as free rewards are capped at the equivalent of $25 when redeeming according to the 5.7 NoLimitCoins Awards Rule. All things considered, I can only award a 2.5 rating for this category.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Coins FunzCity Sweepstakes Casino
FunzCity Welcome Rewards
The welcome reward at FunzCity is 125,000 Fun Coins. Sadly, no City Coins (sweepstakes coins) are included in the welcome reward.
FunzCity Daily Login Rewards
- Dice Dash: You can win up to 225,000 FC + 1,000 CC by rolling one of the three dice every 24 hours.
- Mystery Box: Log in daily to collect a reward from the Mystery Box.
Competitions and Promotions
- FunzCity Races: Select a game to participate in the race. It can be any game besides Fishing Games. Each race has a minimum Play Level to participate. Start playing. The points you earn will be generated based on 10x, 25x or 25x+ multipliers. The prices will be automatically added to your account at the end of the race.
Social Media Offers
FunzCity has a Facebook and Instagram page, but they’re not (yet) active on it, so as of October 23, 2024, there are no social media offers to mention.
FunzCity Sweepstakes Casino Mail-in Request
You can earn 100 City Coins by sending a handwritten request to FunzCity(2).
Step-By-Step Guide for FunzCity Write-in Rewards: Postcard and Envelope
On a white paper, handwrite the following:
- Funzcity Free Entry Request;
- your full legal name;
- your date of birth;
- full street address of where you live;
- your valid telephone number;
- your valid email address;
- your Funzcity user account number.
Place the paper in an envelope, and on the outside of the envelope, write:
- Your return address;
- Funzcity Promotion, Free EntryRequest, A1 Development LLC, #90122 5830 East 2nd St. PMB 90122 Casper, WY 82609.
FunzCity Loyalty and VIP Program
FunzCity has a VIP Club, where you can climb eight levels. Each level comes with different perks:
- Rookie: Max win per City Wheel spin becomes 150,000 FC + 400 CC.
- Gamer: Max win per City Wheel spin becomes 175,000 FC + 500 CC.
- Voyager: Max win per City Wheel spin becomes 200,000 FC + 600 CC.
- Showstopper: Max win per City Wheel spin becomes 225,000 FC + 1,000 CC.
- Mogul: Max win per City Wheel spin becomes 250,000 FC + 1,200 CC.
- Highroller: Max win per City Wheel spin becomes 275,000 FC + 2,000 CC.
- Headliner: Max win per City Wheel spin becomes 300,000 FC + 3,000 CC.
- Baron: Max win per City Wheel spin becomes 300,000 FC + 4,000 CC.
- Legend: Max win per City Wheel spin becomes 325,000 FC + 4,500 CC.
- Overload: Max win per City Wheel spin becomes 350,000 FC + 5,000 CC.
FunzCity Promo Code
As of November 14, 2024, no promo code is required to access any FunzCity promotions.
Refer-a-friend Program
You can earn extra Fun Coins and Fun City Coins when you invite your friends(3) to play at FunzCity. All you need to do is navigate to the ‘Invite Friends’ page, copy your unique link or QR code, and share it with your friends. If your friends sign up and purchase Fun Coin packages worth $19.99, you both win. You get a 500,000 FC + 2,000 CC reward, while your friend receives 400,000 FC + 500 CC. You can always see the development of your rewards on the referral page.
2. FunzCity Redeeming Coins Rating: 2.0
- ✅ Clear instructions on how to redeem coins.
- ✅ Many redemption options.
- ✅ Redeem using PayPal.
- ❌ Must purchase coins to redeem prizes.
- ❌ High cash prize redemption limits.
“Redeeming instructions are clear, and it’s straightforward to redeem prizes at FunzCity with processing times between 1 and 3 days. What sets FunzCity back so much is that purchases are required to make redemptions and free rewards are capped at $25, resulting in a 2.0 rating.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 25 winnings for gift cards and 100 winnings for cash prizes. |
| Redemption Options | eGift Card, Bank transfer |
| Average Rewards Redemption Time | 2-3 Days |
FunzCity Redemption Process: Step-by-Step
- Click the “Redeem” button and enter the number of City Coins you want to redeem;
- Choose your payment method. Depending on your preferred option, you may have to redeem a minimum of $25 or even $50;
- Enter the requested details;
- Confirm the transaction and wait for redemption, which typically takes around three days.
How to Redeem A Large Amount ($200,000+) at FunzCity
If you win over $200,000, the redeeming process differs from the standard redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.
The NCS will ask you to fill out an affidavit and I-9 and W-9 forms(3). Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.
3. Purchasing Coins Rating: 3.5
- ✅ Easy purchasing process.
- ✅ Several payment methods are supported.
- ✅ Coin packages ranging from $6.99 to $199.99.
- ❌ Could add more payment methods.
“Purchasing coins is simple on the FunzCity site; after you do it, you’ll have access to all the platform features. Coin packages range from $6.99 to $199.99. Seven bucks for a minimum purchase is relatively high, considering. I’d prefer a $1.99 option, so it’s easier to gain access to all the features this sweepstakes site offers. As things stand, they get a 3.5 rating for coin purchases.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at FunzCity
There are nine Fun Coin Packages available at FunzCity, ranging from $6.99 to $199.99:
- 70,000 FC + 700 FCC for $6.99.
- 325,000 FC + 1,950 FCC for $12.99.
- 200,000 FC + 2,000 FCC for $19.99.
- 750,000 FC + 2,000 FCC for $24.99.
- 300,000 FC + 3,500 FCC for $29.99.
- 500,000 FC + 5,000 FCC for $49.99.
- 1,000,000 FC + 10,000 FCC for $99.99.
- 1,500,000 FC + 15,000 FCC for $149.99.
- 2,000,000 FC + 20,000 FCC for $199.99.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $6.99 |
| Maximum Purchase Amount | $199.99 |
| Average Purchase Time | Instant |
| Average Redemption Time | 2-3 days |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ✅ | ✅ |
| Mastercard | ✅ | ✅ |
| Discover | ✅ | ✅ |
| PayPal | ❌ | ✅ |
| Apple Pay | ✅ | ❌ |
| Google Pay | ✅ | ❌ |
| Skrill | ❌ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Standard ACH | ❌ | ✅ |
4. Registration and Verification (KYC) Rating: 4.5
- ✅ SSO options through Facebook and Google.
- ✅ Robust KYC process.
- ✅ KYC triggered when redeeming winnings.
- ❌ No SMS verification when signing up.
- ❌ Customer support may take time to assist with the KYC process.
“Registering at FunzCity was quick and easy, and I could sign up using my Facebook or Google accounts. While there is no SMS verification on sign-up, you must complete the verification process to make coin purchases. Overall, there's not much to complain about here, resulting in a 4.5 rating.”
Patrik Lidin, Sweepstakes Casino Expert
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | Yes |
| Facebook Signup | Yes |
| Instagram Signup | N/A |
| X (Twitter) | N/A |
KYC (Know Your Customer) Process at FunzCity
For redemptions, FunzCity users must provide more information about themselves through a KYC verification process:
- A photo of the front of your ID, clearly showing all four corners of the ID and your date of birth;
- A photo of the back of your photo ID, clearly showing all four corners of the ID and your date of birth;
- OR a copy of your current passport;
- A copy of proof of address (e.g., a recent utility bill, bank statement, or other official documentation showing your full name, address, and the date it was sent).
5. Social Games and Software Rating: 3.5
- ✅ Wide variety of online slots.
- ✅ Frequent updates and new game releases.
- ✅ Games are adapted to all screens.
- ✅ Fast performance.
- ❌ Relatively small selection of games.
- ❌ No live dealer games.
“The gaming section is one of the stronger areas of FunzCity. While only around 550 games are available, they’re all from leading software providers, and there’s enough variety to keep everyone entertained for weeks. They could improve on the 3.5 rating by adding more games, especially live dealer games of which there are none.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | 500+, including Megaways, Classic Slots, Jackpot, Hold and Win, Fish Games |
| Jackpot Games | Yes |
| Live Dealer Games | N/A |
| Table Games | Yes |
| Bingo | N/A |
| Lottery | N/A |
| Scratch Cards | N/A |
| Poker | N/A |
| Sports Betting | N/A |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | BGaming, Octoplay, Netgame, Betsoft, Slotmill |
| Number of Software Providers | 5+ |
| Live Dealer Providers | N/A |
| Custom Software | N/A |
| Downloadable Apps | N/A |
6. FunzCity Responsible Gambling Rating: 2.0
- ❌ RG tools can only be managed through customer support.
- ❌ No responsible gambling policy is readily available.
- ❌ No information about RG tools or education about problem gambling.
“2.0 is one of the lowest ratings I awarded for responsible gambling. The reason is that there is no information about responsible gambling: policy, available tools, or education. Terrible job by FunzCity. The only reason why they didn’t receive a 1.0 rating is because you can set spending limits and other limits through customer support by requesting it.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 3.0
- ✅ Good platform security.
- ✅ Adequate KYC checks.
- ❌ Low effort in responsible gambling.
- ❌ Mixed reviews regarding customer service and prize redemptions.
- ❌ No SMS verification.
FunzCity is owned by A1 Development LLC, which operates out of Wyoming. Since most sweepstakes companies are located abroad, this feels safer because A1 is on US soil. In addition to FunzCity, A1 manages Funrize, NoLimitCoins Casino, Fortune Wheelz, and Tao Fortune.
“Besides their lack of effort in responsible gambling, finding information about the company and the owners is not easy. There’s no transparency, and they should improve in these areas if they want players to make purchases. As it stands, I can only award a 3.0 rating for FunzCity trust and reputation.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating(4) | 1.9 |
| Industry Rating* | 4.0 |
FunzCity Feedback From Users On Reddit
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byu/Long_Evidence_9365 from discussion
inChumbaCasino
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byu/unicornlegend79 from discussion
insweepscasinos
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byu/JEEZYGZ86 from discussion
inChumbaCasino
Social Media and Followers
| Platform | Followers* |
| Facebook(5) | 3,100+ |
| Instagram(6) | 130+ |
| X (Twitter) | N/A |
| YouTube | N/A |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from FunzCity Casino Terms and Conditions as they favor the company and can be considered unfair from a player’s perspective.
“BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A TRIAL BEFORE A JURY.”FunzCity Casino, Terms and Conditions
This clause forces you to resolve disputes through individual arbitration rather than class action lawsuits, which can limit the efficiency of legal recourse.
“Certain products, services, and digital content may from time to time be made available to you for purchase through FunzCity. If offered (except for in-game video avatars that we refer to as "FUN Coins") such purchases may be governed by separately-presented terms of sale or other policy, all of which when published on our website are incorporated by reference into and made part of this Agreement.”
FunzCity Casino, Terms and Conditions
This provision allows FunzCity to incorporate additional terms by reference without providing them upfront to users regarding coin purchases.
9. Usability Rating: 4.0
- ✅ User-friendly and intuitive interface.
- ✅ Consistent UX across desktop and mobile platforms.
- ✅ Fast load times.
- ❌ Many features are hidden behind a paywall, which can be misleading.
- ❌ Hard to get to the menu on smaller screens or minimized windows.
“A strong area of FunzCity is the design and performance of the platform, which lays the foundation for a high usability rating. The UI and UX are consistent across desktop and mobile devices, and I didn’t experience any significant hiccups or loading times while navigating and playing games. They can improve the 4.0 rating by adding mobile apps and making more features available to non-paying customers.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 5.0 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave |
| Overall UX & UI | Excellent |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 4.0
- ✅ Consistent UI and UX between desktop and mobile.
- ✅ Quick loading times.
- ❌ No Android or iOS apps.
“I have no complaints about the mobile version of their website. The user interface and experience are consistent across platforms, and the only way FunzCity can improve this 4.0 rating is by building native mobile apps for iOS and Android devices. ”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 4.5
- ✅ Live chat with real support agents.
- ✅ Multiple ways to contact customer support.
- ✅ Quick help with minor inquiries.
- ✅ Social media chat support.
- ❌ Response times can vary.
“During my testing, I found that customer care is one of the strong areas of FunzCity. The reason for this is that the chat is shared across all brands. Even your chat history from, e.g., Funrize or Tao Fortune, is visible if you start chatting with a live agent through FunzCity. The customer service team was responsive and helpful in all my interactions.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | 24/7 |
| Live Chat | Yes |
| Chat Bots | Yes |
| Email Support | support@funzcity.com |
| Telephone Support | +1 (208) 826-1426 (US Payment Related Queries (24/7) |
| Help Centre | Chat Bot, email |
First Response Time (FRT) Test Results
During our review of FunzCity, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:
- Live Chat FRT: The chatbot will give an immediate answer, followed by an immediate answer from an actual representative when prompted.
- Email Support FRT: 29 hours.
- Website Support Request FRT: Doesn’t have.
- Telephone: Only for payment-related inquiries.
Summary and Finishing Thoughts
“FunzCity has the blueprint laid out in front of them. If they had just implemented the features of Funzrize, they could have received a higher rating, but as things stand, they only received 3.0. Players who plan to spend some money playing sweepstakes can use this site, and I can’t recommend it to F2Ps simply because many key features, including prize redemptions, are hidden behind paywalls. And the fact that redemptions from free rewards are capped at $25 is terrible.”
Patrik Lidin, Sweepstakes Casino Expert
FunzCity Company Overview
| Company Name US | A1 Development LLC |
| Address | 571 S Washington, Afton, Wyoming 83110, USA |
| Phone | +1 (208) 826-1426 (US Payment Related Queries (24/7) |
| support@funzcity.com | |
| Established | 2019 |
| Company Number | 2019-000846205 |
This Is How Our Review of Hello Millions Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 9 hours between 11-01-2024 to 11-15-2024 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | New York |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
FunzCity Frequently Asked Questions
You can redeem FunzCity sweepstakes coins for gifts and real money prizes. You can collect City Coins (sweepstakes coins) by purchasing Fun Coins, then play with your City Coins and win until you have enough to redeem for gift cards or real cash prizes.
Besides playing the games, there are a few ongoing promotions on FunzCity where you can win prizes, such as the Dice Dash, FunzCity Races, and the daily Spin the Wheel.
FunzCity has a social casino mode where you can play with Fun Coins (Gold Coins) for fun and a sweepstakes casino mode where you can play with City Coins, which are the equivalent of Sweepstakes Coins which can be redeemed for prizes.
FunzCity is owned by A1 Development LLC, a US gaming company that serves players nationwide. A1 also managed Funrize Casino, NoLimitsCoins Casino, Fortune Wheelz, and Tao Fortune.
Resources & Sources
- FunzCity Terms and Conditions, company information, accessed on October 23, 2024, <https://funzcity.com/page/agreement>
- Alternative Method of Promotion Entry information, accessed on October 23, 2024, <https://funzcity.com/page/alternative-method-of-entry>
- FunzCity Referral page, invite a friend information, accessed on October 23, 2024, <https://funzcity.com/referral/>
- FunzCity Trustpilot Rating information, accessed on October 23, 2024, <https://www.trustpilot.com/review/funzcity.com>
- FunzCity Facebook Followers information, accessed on October 23, 2024, <https://www.facebook.com/profile.php?id=61556148687877>
- FunzCity Instagram Followers information, accessed on October 23, 2024, <https://www.instagram.com/funzcity/>
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