USA
Golden Hearts Games Review
Golden Hearts Games provides a functional sweepstakes casino experience with a nice welcome bonus and simple purchasing options. Slow load times, high redemption thresholds, and weak customer support limit its overall appeal, forcing me to award only three stars.
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What is good?
- Welcome bonus of 250,000 Gold Coins and 2.5 Unplayed Sweepstakes Coins.
- Ways to earn free coins.
- Free play is available with no requirement to make a purchase.
- Redeemable Sweeps Coins can be redeemed for gift cards or cash.
- IOS, Android, MacOS, Windows, and ChromeOS operating systems are supported.
- Google Chrome, Safari, Firefox, Microsoft Edge, and Opera web browsers are supported.
What is bad?
- Inadequate responsible gambling practices.
- The games catalog is smaller than at other sweepstakes sites (around 200 games).
- There are no live dealer games.
- Redemptions only become available after you wager 25,000 SC.
- Slow game load speeds.
- Live chat is operated by chatbots.
- Inconsistent customer support care.
Golden Hearts Games Overall Performance: 3.0
Golden Hearts Games originally launched as a charitable sweepstakes casino, allowing players to donate to their chosen charities while playing. However, due to operational complexities, the charitable aspect was discontinued on July 31, 2024.
Now operating solely as a sweepstakes site, Golden Hearts Games offers 250,000 Gold Coins and 2.5 Unplayed Sweepstakes Coins as a welcome bonus, along with ongoing promotions. While coin purchases start at $4.99, playing for free is always an option. Unplayed Sweepstakes Coins become Redeemable Sweepstakes Coins with a 1x wagering requirement. However, you should be aware that redemptions are only unlocked after you wagered 25,000 sweepstakes coins.
The game catalog is smaller than many competing sweepstakes casinos, and slow load times affect the overall experience. Customer support is another weak point, with unhelpful chatbot-based live chat and slow response times to support inquiries.
Given these drawbacks, Golden Hearts Games earns a 3.0 rating, offering a functional but flawed sweepstakes experience that could benefit from significant improvements.
Golden Hearts Games Rating Overview
- Coin Rewards and Promotions Rating: 4.0
- Redeeming Coins Rating: 2.5
- Purchasing Coins Rating: 4.5
- Registration and Verification (KYC) Rating: 4.0
- Social Games and Software Rating: 3.5
- Responsible Gambling Rating: 3.0
- Trust and Reputation Rating: 3.0
- Fairness and User Rights Rating: 3.0
- Usability Rating: 3.0
- Mobile Rating: 2.5
- Customer Care Rating: 2.5
Personal Thoughts About Golden Hearts Games
“Golden Hearts Games struggles with slow load times, a high cashout requirement, and the lack of a mobile app. Customer support is unreliable, with long response times and ineffective chatbot assistance. Responsible gambling tools are only accessible through customer support, adding unnecessary friction. These issues hold Golden Hearts Games back from a higher rating than 3.0.”
Patrik Lidin, Sweepstakes Casino Expert
High-Level Overview of Golden Hearts Games
| 🌐 Website URL | https://www.goldenheartsgames.com/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18 |
| 🎰 Number of Social Casino Games | 230+ |
| 🎰 Types of Social Casino Games | Slots, Jackpots, Table Games, Scratch Cards |
| 💳 Purchase Options | Pay By Bank, Visa, Mastercard, American Express, Discover, Skrill |
| 💰 Welcome Rewards | 250,000 Gold Coins and 2.50 Sweepstakes Coins |
| 💵 Cost of Coin Package | $5 for 250,000 Gold Coins + 4 unplayed Sweeps Coins to $100 for 10,000,000 Gold Coins + 100 Sweeps Coins |
| 🪙 SC Minimum Redemption | $50 (50 Redeemable Sweeps Coins) for digital gift cards and $100 (100 Redeemable Sweeps Coins) for ACH bank transfer |
| 💳 Redemption Options | Digital gift cards via Prizeout, ACH bank transfer |
| 📱 Compatible Devices | Desktop, Laptop, Tablet, Smartphone |
Golden Hearts Games State Availability and Differences Between States
Golden Hearts Games is available in all states except Idaho, Montana, Michigan, Nevada, and Washington State. Players must be 18 years old to play in most states. In Alabama and Nebraska, they must be 19 years old, and in Mississippi, they must be 21 years old.
1. Coin Rewards and Promotions Rating: 4.0
- ✅ Welcome bonus of 250,000 Gold Coins and 2.5 Unplayed Sweepstakes Coins.
- ✅ Free Gold Coins and Unplayed Sweeps Coins every 24 hours.
- ✅ Write-in redemption codes for an additional 6 Sweepstakes Coins.
- ✅ 5,000 Unplayed Sweeps Coins for referring a friend.
- ❌ Additional competitions only happen from time to time.
- ❌ No VIP or loyalty program.
“Golden Hearts Games provides a solid welcome bonus and daily free coins, making it accessible for casual players. Long-term incentives are worse since there’s no VIP or loyalty program. In the spirit of sweepstakes, you can claim free coins with an AMOE request. Overall, this sweepstakes site does well with promotions, keeping purchases at bay. I’ve rated it 4.0 due to the ease of earning free sweepstakes coins.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Golden Hearts Games Sweepstakes Casino
Golden Hearts Games Welcome Rewards
Registering an account at Golden Hearts Games gives you 250,000 free Gold Coins and 2.5 free Unplayed Sweeps Coins. You must verify your phone number to get this welcome reward.
Golden Hearts Games Daily Login Rewards
You can claim additional Gold Coins and Unplayed Sweepstakes Coins every 24 hours. Log in to your account, and if you’re eligible, a pop-up appears telling you to claim. If you need to wait before claiming, you’ll see a countdown time telling you how long the wait is. You can only claim coins once every 24 hours.
Competitions and Promotions
Occasionally, the operator gives players access to Offer Wall Rewards. This gives you access to additional Unplayed Sweeps Coins to complete offers from various brands and services.
Social Media Offers
Golden Hearts Games occasionally offers free contests on social media. The conditions of these contests are listed on the appropriate social media platform. The winners of these contests have their Unplayed Sweepstakes Coins reward credited to their account within seven days.
Golden Hearts Games Sweepstakes Casino Mail-in Request
Golden Hearts Games offers an Alternative Method of Entry (AMOE). This allows players to earn additional Unplayed Sweeps Coins, which they can use to play promotional games without purchasing.
Step-By-Step Guide for Golden Hearts Games Write-in Rewards: Postcard and Envelope
You need a redemption code to claim your free Unplayed Sweeps Coins¹. The process you must complete is as follows:
- Handwrite on a 3” x 5” card your first and last name, e-mail address, phone number, and mailing address.
- Place the card and a handwritten, self-addressed, stamped return envelope with appropriate first-class postage inside a handwritten envelope with appropriate postage.
- Mail the envelope to:
Golden Hearts Games Inc.
Attn: AMOE Submission
P.O. Box 20805
Worcester, MA 01602
- Receive mail back from Golden Hearts with your redemption code (this can take up to four weeks).
- Redeem your code for six free Unplayed Sweeps Coins.
What you should know about the redemption process:
- You can only use one redemption code per calendar day.
- Your code expires six months after delivery.
- Your request must be postmarked from the same state as your mailing address.
- You can only send one request per envelope and appropriate postage.
- It’s your responsibility to ensure you use the correct postage (Vermont residents don’t need to include postage with the internal envelope).
- Using an inner envelope that fits in the outer envelope without folding assists with processing your request.
Golden Hearts Games Loyalty and VIP Program
There’s no VIP or loyalty program at Golden Hearts Games.
Golden Hearts Games Promo Code
The promo code “Welcome” is pre-populated on the site’s sign-up page. You don’t have to enter it or use it if you prefer not to.
Refer-a-friend Program
Visit the website's refer-a-friend page, and you’ll find a custom link that you can share with friends. If they register, purchase, or donate, you'll earn coins.
2. Golden Hearts Games Redeeming Coins Rating: 2.5
- ✅ Redeemable Sweepstakes Coins can be redeemed for gift cards or cash.
- ✅ Gift cards or cash are usually paid out within three business days.
- ✅ Redeem prizes from the equivalent of $50.
- ✅ Average redemptions times are fast at 1-2 days for gift cards.
- ❌ Must wager a minimum of 25,000 sweepstakes coins to unlock redemptions.
- ❌ Minimum redemption amounts are high compared with some other sweepstakes sites.
- ❌ In Florida and New York, players are subject to a maximum redemption of $5,000 daily.
“Golden Hearts Games features a solid redemption system with fast payouts, especially for gift cards, which typically process within one to two days. The ability to redeem for both gift cards and cash is a plus, but the high minimum redemption requirements detracts from the overall rating here. What’s worse is that redemptions only become available once you have wagered 25,000 sweepstakes coins. Because of this, I can’t rate Golden Heart Games more than 2.5 for coin redemptions.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 50 Redeemable Sweepstakes Coins ($50) |
| Gift Cards Minimum Redemption Limit | 50 SC |
| Cash Prize Minimum Redemption Limit | 100 SC |
| Cryptocurrency Minimum Redemption Limit | N/A |
| Redemption Options | Digital gift cards via Prizeout, ACH bank transfer |
| Average Rewards Redemption Time | 1-2 business days for gift cards and 2-5 business days for ACH |
Golden Hearts Games Redemption Process: Step-by-Step
Any free Sweepstakes Coins are considered to be Unplayed Sweepstakes Coins that can’t be redeemed. They can only be used to play promotional games. When you win while playing these games, your prize is awarded in Redeemable Sweepstakes Coins. 50 of these coins can be redeemed for gift cards, and 100 can be redeemed for cash.
To redeem Sweepstakes Coins, you follow this process:
- Click “redeem” on the homepage;
- Click “redeem” on your account page;
- Choose the redemption method and amount;
- Click to confirm.
3. Purchasing Coins Rating: 4.5
- ✅ Packages start at a reasonable $4.99 for 250,000 Gold Goins plus 4 free Unplayed Sweeps Coins.
- ✅ The welcome reward offer gives you a $15 discount on the $25 packages that gives you 25 sweepstakes coins.
- ✅ Players can purchase coins using Visa, Mastercard, Discover, or Skrill.
- ❌ There are fewer packages than other sweepstakes sites.
“Golden Hearts Games offers a solid selection of Gold Coin packages, with a low starting price of $4.99. New players who intend to spend money should take advantage of the $25 that is discounted with $15 for a price of just $10 for 1,750,000 Gold Coins and 25 Sweepstakes coins. 25 SC has the value of $25 once you’ve cleared the 1x playthrough requirement and make the coins redeemable. Overall, Golden Heart Games does a good job with coin purchases and deserves a 4.5 rating. They can improve by adding more coin packages along with recurring discounts for existing players.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at Golden Hearts Games
You’ll see three types of coins mentioned at Golden Hearts Games; Gold Coins, Unplayed Sweepstakes Coins, and Redeemable Sweepstakes Coins.
- Gold coins allow you to play games on the website. They have no monetary value and are for fun only.
- Unplayed Sweepstakes Coins have no monetary value, but you can use them to play games where you can win Redeemable Sweepstakes Coins.
- Redeemable Sweepstakes Coins can be redeemed for gift cards or cash prizes.
You can’t purchase any type of Sweepstakes Coins directly. You can only purchase Gold Coin packages. However, some of these packages come with free Unplayed Sweeps Coins attached.
Five coin bundles are available for purchase:
- 250,000 Gold Coins and 4 Sweepstakes Coins for $5.00.
- 650,000 Gold Coins and 10 Sweepstakes Coins for $10.00.
- 1,750,000 Gold Coins and 25 Sweepstakes Coins for $25.00.
- 4,000,000 Gold Coins and 50 Sweepstakes Coins for $50.00.
- 10,000,000 Gold Coins and 100 Sweepstakes Coins for $100.00.
You can purchase any of these packages using Visa, Mastercard, Discover, or Skrill.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $4.99 |
| Maximum Purchase Amount | $100 |
| Average Purchase Time | Instant |
| Average Redemption Time | 1-2 business days for gift cards and 2-3 business days for ACH |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ✅ | ❌ |
| MasterCard | ✅ | ❌ |
| PayPal | ❌ | ❌ |
| Apple Pay | ❌ | ❌ |
| Google Pay | ❌ | ❌ |
| Skrill | ✅ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Discover | ✅ | ❌ |
| Standard ACH | ❌ | ✅ |
| Gift Card | ❌ | ✅ |
4. Registration and Verification (KYC) Rating: 4.0
- ✅ Quick process that you can complete in under one minute.
- ✅ Players can create an account using an email address, Google, or Facebook.
- ✅ Phone number verification when registering.
- ❌ The KYC process can only be completed before redeeming.
- ❌ The KYC process can delay redemptions since it’s not possible to complete it at an earlier time.
“Golden Hearts Games makes signing up quick and easy, with multiple registration options, including email, Google, and Facebook. The process takes less than a minute, which is great. There is a robust KYC check which is great from a security and integrity standpoint. However, the KYC should be optional right after registering so you can clear the KYC process ahead of making redemptions, to ensure a faster cashout process. If they improved this, I’d rate them higher than 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
The sign-up process at Golden Hearts Games is simple and fast. You can use social media login or register with the traditional registration form:
- Click on “Join now.”
- Provide your name, email address, zip code, password, and date of birth.
- Accept the terms and conditions and confirm you’re at least 18 (or the minimum age for your state).
- Verify your phone number to receive free Gold Coins and Unplayed Sweeps Coins.
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | Yes |
| Facebook Signup | Yes |
| Apple Signup | No |
| Instagram Signup | No |
| X (Twitter) | No |
KYC (Know Your Customer) Process at Golden Hearts Games
There’s no KYC process when you first create an account. However, you may need to complete the process if you’re a winner before redeeming any Sweeps Coins. The process may include providing the following verification:
- A government-issued photo ID.
- Social Security Number (SSN) verification.
- Proof of ownership of any debit or credit cards used.
- Bank account verification.
These are the primary documents you may be asked to provide. However, requested documents are not always limited to those on this list. If you don’t provide the requested documents, the operators can find that you’re not complying with the terms and conditions of the website.
5. Social Games and Software Rating: 3.5
- ✅ 230+ games are available.
- ✅ GC and SC game modes available for free and cash-play.
- ✅ Players can access exclusive games.
- ✅ Games from noteworthy software providers like Booming Games and Evoplay.
- ❌ No A-list software providers available.
- ❌ No live dealer games.
“A small but mighty game selection is waiting for you. There are 230 games in total, including some exclusive titles. The variety is good, but the lack of live dealer games is a minus like always. While the site does feature games from a few well-known providers like Booming Games and Evoplay, I’d like to see a stronger lineup of top-tier software developers. Expanding the game library and adding live dealer options would improve the experience. Because of this, I’m capping the rating at 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | Yes |
| Jackpot Games | Yes |
| Live Dealer Games | No |
| Table Games | Yes |
| Bingo | Yes |
| Lottery | No |
| Scratch Cards | Yes |
| Poker | Yes (Video and scratch poker) |
| Sports Betting | No |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | Kendoo Games, Booming Games, Evoplay, Playzia, Ruby Play, NetGaming, BGaming |
| Number of Software Providers | 7+ |
| Live Dealer Providers | N/A |
| Custom Software | Yes |
| Downloadable Apps | No |
6. Golden Hearts Games Responsible Gambling Rating: 3.0
- ✅ Limits on coin purchases available.
- ✅ Players can close their accounts temporarily or permanently.
- ❌ All responsible gambling measures are managed through customer support.
Golden Hearts Game offers several responsible gaming measures to help players struggling to limit their playing time or manage their spending(2). These measures are the following:
- Setting purchasing limits (daily, weekly, or monthly limits).
- Disable purchasing altogether.
- Temporary account closure.
- Permanent account closure.
“While Golden Heart Games has a thorough statement about their commitment to responsible gambling, their execution is poor. All tools and limits are managed through customer support, which causes delays in moments where players are vulnerable and should be able to manage their playing and spending in real-time. Until Golden Heart Games improv,e I won’t award them higher than a 3.0 rating.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 3.5
- ✅ Generally positive feedback from third parties, including opinions from Reddit.
- ✅ A good following on Facebook and Instagram.
- ✅ A 69% 5-star Trustpilot rating with players referencing a simple sign-up process and good game selection.
- ❌ A 15% 1-star Trustpilot rating(1) with players referencing a lack of wins and difficulties redeeming Sweepstakes Coins.
“Golden Hearts Games has a fairly solid reputation, with generally positive feedback from players and industry reviewers. The 69% 5-star rating on Trustpilot is a good sign, with players praising the easy sign-up process and game selection. However, the 15% 1-star reviews mention issues with winnings and Sweepstakes Coin redemptions, which is a concern. While the site has an active presence on social media and a decent industry rating. My findings correspond with user ratings, landing at a 3.5 rating in trust and reputation.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating | 3.9 |
| Industry Rating* | 4.3 |
Golden Hearts Games Feedback From Users On Reddit
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Social Media and Followers
| Platform | Followers* |
|---|---|
| Platform | Followers* |
| Facebook(3) | 33,000+ |
| Instagram(4) | 11,200+ |
| X (Twitter)(5) | 1,940+ |
| YouTube(6) | 950+ |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from Golden Hearts Games Terms and Conditions as they favor the company and can be considered unfair from the perspective of yourself (the user).
“Golden Hearts reserves the right to temporarily suspend an account or prevent an account holder from making any further purchases in the event a credit or debit card, Skrill account or savings/checking account is declined by Golden Hearts' payment processor for any and all reasons.”
Golden Heart Games, Terms and Conditions
Broad discretion to suspend an account for “any and all reasons” is unfair since it can be abused.
“Upon 60 days of account inactivity, all of your Gold Coins and your Unplayed Sweeps Coins will be canceled and voided. In the event you have Redeemable Sweeps Coins, your account will be charged a monthly dormant account fee of 10.00 Redeemable Sweeps Coins each month until your balance of Redeemable Sweeps Coins is less than 10.00.”
Golden Heart Games, Terms and Conditions
While this is a reasonably common practice, you should be aware of fees relating to dormant accounts.
“THIS ARBITRATION AGREEMENT PRECLUDES YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST GOLDEN HEARTS. THEY ALSO PRECLUDE YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY PAST, PENDING, OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST GOLDEN HEARTS BY SOMEONE ELSE. UNDER THIS AGREEMENT, YOU GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY.”
Golden Heart Games, Terms and Conditions
This mandatory arbitration clause and the prohibition on class actions are unfair provisions that limit your eventual legal rights and options for seeking relief against Golden Hearts Games.
9. Usability Rating: 3.0
- ✅ UI and UX consistent across platforms.
- ✅ Intuitive navigation with a search facility and game filters on the homepage.
- ✅ Operating systems iOS, Android, MacOS, Windows, and ChromeOS supported.
- ✅ Web browsers Google Chrome, Safari, Firefox, Microsoft Edge, and Opera supported.
- ❌ The cashout requirement of 25,000 wagered sweepstakes coins hurts the accessibility.
- ❌ No mobile app.
- ❌ Page load speeds of 30 seconds in some cases.
“Golden Hearts Games has a clean and intuitive design, consistent UI across platforms, and helpful features like a search function and game filters. However, the site’s slow load speeds—sometimes taking up to 30 seconds—are a drawback. The accessibility is also hurt by the high cashout requirement of 25,000 wagered Sweepstakes Coins. While the platform works well across different operating systems and browsers, these usability issues hold it back. Because of this, my rating here is 3.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 30 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera |
| Overall UX & UI | Average |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 2.5
- ✅ Players can access the games using a mobile browser.
- ✅ UX is consistent between mobile and desktop.
- ❌ No mobile app to download.
- ❌ Game load speeds can be slow.
“Golden Hearts Games is accessible via mobile browsers, and the UX remains consistent across devices. However, the poor load times for mobile browsers and the fact that no mobile apps are available results in a poor mobile rating of 2.5 stars.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 2.5
- ✅ Help section with answers to common player questions.
- ❌ Only email support is available.
- ❌ Live chat is operated by chatbots that aren’t working well from a helpfulness perspective.
- ❌ Responses to emails and website support requests are inconsistent and slow.
“Golden Hearts Games has a helpful FAQ section, but the overall customer support experience lacks. The live chat is run by chatbots that aren’t very helpful, and email support is unreliable—some emails didn’t receive a reply. In general, website support requests take long. Customer care needs serious improvement, with no phone support and inconsistent response times. Because of this, I’m capping the rating at 2.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | 24/7 |
| Live Chat | Yes |
| Chat Bots | Yes |
| Email Support | support@goldenheartsgames.com |
| Telephone Support | N/A |
| Help Center | Yes |
First Response Time (FRT) Test Results
During our review of Golden Hearts Games, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:
- Live Chat FRT: 1 second
- Email Support FRT: No response received.
- Website Support Request FRT: 4 hours 55 minutes
- Telephone: N/A
Summary and Finishing Thoughts
“Golden Hearts Games is a decent sweepstakes casino with a solid welcome bonus, easy purchasing options, and a straightforward registration process. The game selection is smaller than some competitors, but the inclusion of exclusive titles is a plus. However, the site falls short in key areas like customer support, mobile experience, and usability—particularly with slow load times and a high cashout requirement. While it has potential, improvements in accessibility, responsible gaming tools, and support responsiveness are needed to compete with top-tier sweepstakes casinos. Given these factors, I’m giving Golden Hearts Games an overall rating of 3.0.”
Patrik Lidin, Sweepstakes Casino Expert
Golden Hearts Games Company Overview
| Company Name US | Golden Hearts Games |
| Address | 7 Avenue De Lafayette, Boston, 02112 |
| Phone | 1-617-286-4588 |
| info@goldenheartsgames.com | |
| Established | 2019 |
| Company Number | N/K |
This Is How Our Review of Golden Heart Games Was Conducted
| Category | Details |
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 8 hours between 02-18-2025 to 02-27-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | New York |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
For a complete overview of how we conduct sweepstakes reviews, please refer to the pages on our rating system and rating methodologies.
Golden Hearts Games Frequently Asked Questions
Golden Hearts is a sweepstakes casino, and the Sweepstakes Coins you win when playing games can be redeemed for gift cards or cash as long as minimum requirements are met.
Two redemption methods are available: ACH (100 SC) and Gift Cards (50 SC) through Prizeout. Redemptions become available after you have wagered 25,000 sweepstakes coins. From that point onwards, Sweepstakes Coins become redeemable after you played them through once (1x wagering requirement).
A. Golden Hearts Games is legal in all states except Idaho, Montana, Michigan, Nevada, and Washington State.
Resources & Sources
- Golden Heart Games Trust Pilot Rating, accessed on February 18, 2025, <https://www.trustpilot.com/review/www.goldenheartsgames.com>
- Golden Hearts Games Responsible Gaming, accessed on February 19, 2025, <https://www.goldenheartsgames.com/policies/responsible-social-gaming>
- Golden Heart Games Facebook, accessed on February 26, 2025, <https://www.facebook.com/GoldenHeartsGames/>
- Golden Heart Games on Instagram, accessed on February 26, 2025, <https://www.instagram.com/goldenheartsgames/>
- Golden Heart Games on X (Twitter), accessed on February 26, 2025, <https://x.com/GoldHeartsGames>
- Golden Hearts Games on YouTube, accessed on February 26, 2025, <https://www.youtube.com/@goldenheartsgames>
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