USA
GoldNLuck Review
GoldNLuck is a sweepstakes casino with decent rewards and good player safety, but it falls short of receiving a recommendation. It's okay for testing and using the rewards, but be cautious about spending any money. 3.5 Rating.
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What is good?
- Generous Welcome Rewards (400,000 Gold Coins + 1 Sweepstakes Coin).
- Daily Wheel Spin for free Gold Coins and Sweepstakes Coins.
- 20-level VIP Program with escalating GC and SC bonuses (up to 2,500,000 GC + 700 SC).
- Low minimum redemption threshold (50 SC with 1x playthrough).
- Cash prize redemptions available via Standard ACH.
- Quick and easy email registration process.
- Comprehensive responsible gambling tools from the player profile.
- Dedicated Responsible Gaming page with self-assessment tools and external support links.
- Game lobby filters and search bar for intuitive navigation.
- Variety of game types (slots, jackpots, table games, Plinko, Mines, Crash Games).
What is bad?
- Small gaming library (183+ games, including only 138+ slots).
- Only one software provider (BetSoft), with no additional provider transparency.
- No live dealer games available.
- AMOE only rewards 1 SC, which limits the free play value.
- No social media promotions or engagement (inactive accounts).
- Few on-site promotions beyond Daily Wheel and VIP Program.
- High minimum purchase amount ($10.99).
- Limited purchase methods (only Standard ACH and American Express).
- No PayPal, Visa, crypto, or mobile wallet support for purchases.
- Only one redemption method is available (Standard ACH), with no gift card or cryptocurrency options.
- No single sign-on (SSO) options for registration (e.g., Google, Facebook).
- Unclear KYC process with no guidance on document requirements or timelines.
- Slow mobile loading times (13 seconds) and distorted design elements.
- No dedicated mobile app.
- Slow customer support response times (24+ hours via email).
- No live chat, phone support, FAQ, or Help Center.
- Low Trustpilot rating (3.3) and negative Reddit user reviews.
- No company ownership transparency.
- Unfair terms permit account termination without notice or the opportunity for appeal.
- Mandatory arbitration and class action waiver limit user rights.
GoldNLuck Overall Performance: 3.5
“GoldNLuck offers some decent free rewards and an easy way to test out sweepstakes play without spending anything. However, once you move beyond the basics, the platform reveals its limitations, particularly in terms of support and game variety, while trust issues also arise. It's worth checking out for the freebies, but I would be cautious about spending. I’ve rated GoldNLuck 3.5 out of 5 stars. There are definitely better sweepstakes casinos available.”
Patrik Lidin, Sweepstakes Casino Expert
GoldNLuck Rating Overview
- Coin Rewards and Promotions Rating: 4.0
- Redeeming Coins Rating: 4.0
- Purchasing Coins Rating: 3.0
- Registration and Verification (KYC) Rating: 3.5
- Social Games and Software Rating: 3.0
- Responsible Gambling Rating: 5.0
- Trust and Reputation Rating: 2.5
- Fairness and User Rights Rating: 3.0
- Usability Rating: 3.5
- Mobile Rating: 3.5
- Customer Care Rating: 3.0
Why You Should Read and Trust Our GoldNLuck Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this GoldNLuck review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
High-Level Overview of GoldNLuck
| 🌐 Website URL | https://www.goldnluck.com/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18+ |
| 🎰 Number of Social Casino Games | 180+ |
| 🎰 Types of Social Casino Games | Slots, Jackpots, Table Games, Plinko, Mines, Crash Games |
| 💳 Purchase Options | Standard ACH, American Express |
| 💰 Welcome Rewards | 400,000 Gold Coins & 1 Sweepstakes Coin |
| 💵 Cost of Coin Package | Starts at $10.99 |
| 🪙 SC Minimum Redemption | 50 Sweepstakes Coins |
| 💳 Redemption Options | Standard ACH |
| 📱 Compatible Devices | Desktop, tablet, mobile phone |
GoldNLuck State Availability and Differences Between States
GoldNLuck is available in all US states, except Connecticut, Idaho, Michigan, Montana, New York, Nevada, and Washington(1). The minimum age requirement for registering and playing on the site is 18 in states where the brand is legally available.
Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.
1. Coin Rewards and Promotions Rating: 4.0
- ✅ Generous Welcome Rewards.
- ✅ Daily Wheel Spin.
- ✅ VIP Program available.
- ❌ AMOE only rewards 1 SC.
- ❌ No SoMe promotions.
- ❌ Few on-site promotions.
“GoldNLuck offers a generous welcome bonus and a daily wheel spin that provides both GC and SC. There is also a multi-tier VIP program, which grants additional coins as you move up, although progression requires significant SC play and GC purchases. Beyond that, the site lacks variety in its promotions. There are no social media contests, no seasonal campaigns, and no email-based offers. The AMOE only provides 1 SC, which limits its practical value. With so few recurring or limited-time events, the promotional experience feels minimal and static. This category earns a 4.0 because the available rewards are solid, but the overall offering is too limited to rate higher.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Coins GoldNLuck Sweepstakes Casino
GoldNLuck Welcome Rewards
The Welcome Rewards are 400,000 Gold Coins and 1 Sweepstakes Coin for free. There’s also a Welcome Offer ‘Buy 650,000 GC Coins + Free 30 SC Coins for 15.99 USD’. This offer is only valid for 24 hours after signing up.
GoldNLuck Daily Login Rewards
You can do a Daily Wheel Spin with free Gold Coins and Sweepstakes Coins (every 24 hours).
Competitions and Promotions
The main promotions on the GoldNLuck site are the Daily Wheel Spin and the VIP Program, which comes with coin rewards as you advance through the levels.
Social Media Offers
There are no social media offers. Although the brand has launched its social media accounts in 2024, there are no posts since then.
GoldNLuck Sweepstakes Casino Mail-in Request
You can get one (1) Sweepstakes Coin through the Mail-in Request promotion(2). You will need an unfolded and blank standard index card or piece of paper, which must be 4" x 6", and a stamped #10 envelope.
Step-By-Step Guide for GoldNLuck Write-in Rewards: Postcard and Envelope
Here’s the step-by-step on how to request the 1 SC. Using blue ink, handwrite the following on the envelope:
- The words "GoldnLuck Casino Sweepstakes Coins";
- GoldnLuck’s address:
Item Solutions LLC
109 Symonds Dr, Hinsdale,
IL 60521 Suite 5143
On the Request Card, handwrite the following with blue ink:
- Your full name as written in your User Account;
- Your email address registered on your User Account;
- Your residential address registered on your User Account;
- The time and date of writing;
- The following written statement:
"I am sending this card to obtain Sweepstakes Coins and to participate in the sweepstakes offered by GoldnLuck. I acknowledge that by sending this request, I confirm that I have read, understood and agree to be bound by the GoldnLuck Terms of Service and Sweepstakes Policy”.
GoldNLuck, Mail-In Request
GoldNLuck Loyalty and VIP Program
GoldNLuck has a 20-level VIP Program(3), each with extra GC + SC:
- Level 0 - Bronze III: You need to play with 5 SC to qualify.
- Level 1 - Bronze II: You need to purchase 100000 GC from the store, and you need to play with 10 SC. You will get the bonus of 1 GC and 1 SC.
- Level 2 - Bronze I: You need to purchase 250000 GC from the store, and you need to play with 25 SC. You will get the bonus of 200 GC and 1 SC.
- Level 3 - Silver III: You need to purchase 1000000 GC from the store, and you need to play with 50 SC. You will get the bonus of 500 GC and 1 SC.
- Level 4 - Silver II: You need to purchase 2500000 GC from the store, and you need to play with 100 SC. You will get the bonus of 1000 GC and 2 SC.
- Level 5 - Silver I: You need to purchase 5000000 GC from the store, and you need to play with 200 SC. You will get the bonus of 2000 GC and 5 SC.
- Level 6 - Gold III: You need to purchase 10000000 GC from the store, and you need to play with 300 SC. You will get the bonus of 500 GC and 10 SC.
- Level 7 - Gold II: You need to purchase 25000000 GC from the store, and you need to play with 500 SC. You will get the bonus of 1000 GC and 15 SC.
- Level 8 - Gold I: You need to purchase 50000000 GC from the store, and you need to play with 750 SC. You will get the bonus of 25000 GC and 20 SC.
- Level 9 - Platinum III: You need to purchase 100000000 GC from the store, and you need to play with 1000 SC. You will get the bonus of 50000 GC and 25 SC.
- Level 10 - Platinum II: You need to purchase 200000000 GC from the store, and you need to play with 1500 SC. You will get the bonus of 100000 GC and 35 SC.
- Level 11 - Platinum I: You need to purchase 400000000 GC from the store, and you need to play with 2000 SC. You will get the bonus of 200000 GC and 50 SC.
- Level 12 - Diamond III: You need to purchase 600000000 GC from the store, and you need to play with 3000 SC. You will get the bonus of 300000 GC and 60 SC.
- Level 13 - Diamond II: You need to purchase 800000000 GC from the store, and you need to play with 4000 SC. You will get the bonus of 500000 GC and 80 SC.
- Level 14 - Diamond I: You need to purchase 1000000000 GC from the store, and you need to play with 5000 SC. You will get the bonus of 750000 GC and 100 SC.
- Level 15 - Emerald III: You need to purchase 1500000000 GC from the store, and you need to play with 6000 SC. You will get the bonus of 900000 GC and 150 SC.
- Level 16 - Emerald II: You need to purchase 2000000000 GC from the store, and you need to play with 7500 SC. You will get the bonus of 1200000 GC and 200 SC.
- Level 17 - Emerald I: You need to purchase 3000000000 GC from the store, and you need to play with 10000 SC. You will get the bonus of 1500000 GC and 300 SC.
- Level 18 - Ruby III: You need to purchase 4000000000 GC from the store, and you need to play with 12000 SC. You will get the bonus of 1800000 GC and 400 SC.
- Level 19 - Ruby II: You need to purchase 5000000000 GC from the store, and you need to play with 15000 SC. You will get the bonus of 2000000 GC and 500 SC.
- Level 20 - Ruby I: You need to purchase 6000000000 GC from the store, and you need to play with 20000 SC. You will get the bonus of 2500000 GC and 700 SC.
GoldNLuck Promo Code
As of July 22, 2025, no promo code is necessary to access any of the GoldNLuck promotions.
Refer-a-friend Program
GoldNLuck has a Friend Referral promotion, but I couldn’t find any details about it.
2. GoldNLuck Redeeming Coins Rating: 4.0
- ✅ Cash prize redemptions are available.
- ✅ Redemptions start at 50 SC.
- ❌ Only one redemption method option.
“GoldNLuck makes it easy to redeem coins; the minimum threshold of 50 SC and 1x playthrough requirement puts it around the industry average. This setup is accessible even for low-stakes players who want to try redeeming without heavy commitment. However, the only available payout method is Standard ACH. There are no gift cards, crypto, or alternative cash-out options, which limits flexibility. The process itself works and is reasonably quick, though there’s no real-time status tracker or estimated payout window visible. Everything functions as expected, but the lack of variety and clarity keeps it from scoring higher than 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 50 Sweepstakes Coins |
| Gift Cards Minimum Redemption Limit | N/A |
| Cash Prize Minimum Redemption Limit | 50 Sweepstakes Coins |
| Cryptocurrency Minimum Redemption Limit | N/A |
| Redemption Options | Standard ACH |
| Average Rewards Redemption Time | 1-3 business days |
GoldNLuck Redemption Process: Step-by-Step
Here’s how you can redeem Sweepstakes Coins at GoldNLuck:
- Verify your account;
- Collect at least 50 SC (1x playthrough requirement);
- Click on ‘Redeem’;
- Choose the amount you want to redeem;
- Select the redemption method;
- Wait for your redemption request to be processed.
3. Purchasing Coins Rating: 3.0
- ✅ SC is included in all GC packages.
- ❌ High minimum purchase.
- ❌ Lack of purchase method options.
“GoldNLuck requires a high minimum purchase of $10.99, which makes it less accessible for casual players. While every package includes SC, the number of purchase options is limited, and the overall value doesn’t compare well to similar sites. The payment methods are also restricted, with only Standard ACH available by default and occasional support for American Express. Common options, such as Visa, PayPal, or mobile wallets, aren’t supported. There are no micro-purchases or incentives for buying larger bundles. The purchasing experience works, but it lacks flexibility, variety, and convenience. That’s why I’ve rated this section a 3.0.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at GoldNLuck
These are the Gold Coin packages available on GoldNLuck(4):
- Starter Deal: 100,000 GC + 12 SC for $10.99.
- Value Pack: 2,000,000 GC + 25 SC for $20.99.
- Most Popular: 5,000,000 GC + 55 SC for $49.99.
- High Roller: 11,000,000 GC + 105 SC for $99.99.
- Elite Deal: 22,000,000 GC + 210 SC for $199.99.
- VIP Package: 30,000,000 GC + 320 SC for $299.99.
- Ultra VIP: 40,000,000 GC + 540 SC for $499.99.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $10.99 |
| Maximum Purchase Amount | $499.99 |
| Average Purchase Time | Immediate |
| Average Redemption Time | 1-3 business days |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ❌ | ❌ |
| MasterCard | ❌ | ❌ |
| PayPal | ❌ | ❌ |
| Apple Pay | ❌ | ❌ |
| Google Pay | ❌ | ❌ |
| Skrill | ❌ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Standard ACH | ✅ | ✅ |
| Gift Card | ❌ | ❌ |
| Discover | ❌ | ❌ |
| Crypto Currency | ❌ | ❌ |
| American Express | ✅ | ❌ |
4. Registration and Verification (KYC) Rating: 3.5
- ✅ Quick and easy email registration.
- ❌ No SSO options.
- ❌ Should improve flow around KYC verification.
“GoldNLuck allows for quick account creation through a simple email registration, which makes the onboarding process fast. However, it does not support any single sign-on options, such as Google or Facebook, which are now standard on many competing platforms. The KYC process involves uploading a government-issued ID and proof of address; however, there is no clear guidance on document requirements or the duration of the verification process. There are no in-account status updates or estimated review times provided. This lack of clarity can cause unnecessary delays and confusion for users. While the system functions, it lacks transparency and modern convenience. Based on these issues, I’ve rated this category a 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | No |
| Facebook Signup | No |
| Instagram Signup | No |
| X (Twitter) | No |
| Apple Signup | No |
KYC (Know Your Customer) Process at GoldNLuck
Here’s the information you need to provide to finalize the verification process at GoldNLuck(5):
- Government-issued identification;
- Proof of residency, such as utility bills or bank statements;
- Additional documentation if required by local laws or regulations.
5. Social Games and Software Rating: 3.5
- ✅ Slots, jackpot games, and table games are available.
- ❌ Small gaming library.
- ❌ No software provider information.
- ❌ Slow loading times on mobile devices.
“GoldNLuck offers a limited but functional mix of slots, jackpot games, and a small set of table games. The total game count is low at just over 180 titles, making it one of the smallest libraries I’ve reviewed in the past year. There are no live dealer games, and the site provides no transparency about its software providers, except that BetSoft is listed in some instances. This makes it difficult to assess game quality or variety before launching a title. On mobile, game loading times are slower than average, which further impacts usability. The inclusion of multiple table games is a positive development, but the platform has not expanded significantly since its launch in 2024. In a market where players expect depth, speed, and clear sourcing, GoldNLuck remains underdeveloped. I’ve rated this section a 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | 138+, including Hold and Win |
| Jackpot Games | Yes |
| Live Dealer Games | No |
| Table Games | 20+. Including Blackjack, Roulette, Craps, Poker, and Baccarat |
| Bingo | No |
| Lottery | No |
| Scratch Cards | No |
| Poker | Yes |
| Sports Betting | No |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | BetSoft |
| Number of Software Providers | 1 |
| Live Dealer Providers | N/A |
| Custom Software | No |
| Downloadable Apps | No |
6. GoldNLuck Responsible Gambling Rating: 5.0
- ✅ Dedicated Responsible Gaming page.
- ✅ Self-assessment tools.
- ✅ Links to external support organizations.
- ✅ RGB tools are all available via the Customer Account.
Here are all the tools you can use to practice Responsible Gaming(6) at GoldNLuck:
- Deposit Limit (Purchases): Daily, Weekly, or Monthly.
- Risk Limit (SC): Daily, Weekly, or Monthly.
- Self-Exclusion.
- Time Break (in days).
“GoldNLuck provides a complete set of responsible gambling tools, all accessible directly through the account settings. Players can set deposit limits, risk limits for SC play, time breaks, and full self-exclusion. The site also includes a self-assessment tool and links to third-party support organizations. All features are clearly labeled and require no assistance from customer support to activate. This level of control and visibility is uncommon among smaller sweepstakes casinos. The tools function as expected and meet the standards of a serious social gaming platform. Based on availability, access, and execution, this section earns a 5.0.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 2.5
- ✅ My limited personal experience was above average in terms of trust.
- ❌ No company information.
- ❌ Inactive social media accounts.
- ❌ Low industry and Trustpilot ratings.
- ❌ Negative user reviews on Reddit.
“Trust and transparency are major weaknesses for GoldNLuck. The site does not provide clear ownership or company information anywhere on its main pages, and the Terms of Service offers little detail about how player data, funds, or disputes are handled. Social media accounts exist but are inactive, with no signs of user engagement or updates. External reviews are limited, and the Trustpilot rating is mediocre. On Reddit, players have reported delayed redemptions and difficulty getting responses from support. These issues suggest a lack of operational transparency and weak community accountability. Without active communication or clearer ownership details, this platform earns a 2.5 in trust.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating(7) | 3.3 |
| Industry Rating* | 2.5 |
GoldNLuck Feedback From Users On Reddit
Comment
byu/Gloomy_Ad3729 from discussion
inChumbaCasino
Comment
byu/Gloomy_Ad3729 from discussion
inChumbaCasino
Social Media and Followers
| Platform | Followers* |
|---|---|
| Facebook(8) | 302+ |
| Instagram(9) | 54+ |
| X (Twitter)(10) | Account Suspended |
| YouTube(11) | 14+ |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from the Gold N Luck Terms and Conditions(12) as they favor the company and can be considered unfair from the user's perspective.
"GoldnLuck reserves the right to terminate accounts for violations of these Terms or at its sole discretion. Termination results in the forfeiture of unused GoldnLuck Coins and the loss of access to platform features."
GoldNLuck, Terms and Conditions
This provision is unfair because GoldnLuck can terminate your account at any time, for any reason, including at their "sole discretion," without providing you with a warning, explanation, or opportunity to appeal. Upon termination, you lose all GoldnLuck Coins, including those purchased with real money, with no guarantee of a refund (Section: Virtual Currency). Even minor issues, such as failing to provide verification documents (Section: Verification Requirements) or engaging in loosely defined "abuse" of promotions (Section: Promotions and Sweepstakes), could lead to account closure and loss of your entire coin balance. The absence of clear criteria or a required notification process gives GoldnLuck complete control, while you have no recourse to challenge the decision or recover your investment. This imbalance puts you at significant risk of losing access to and purchased assets without transparency or fairness.
"All disputes arising under these Terms will be resolved through binding arbitration administered by the American Arbitration Association (AAA). Arbitration proceedings will be confidential and conducted in accordance with the rules of the AAA. Players waive their rights to participate in class action lawsuits."
GoldNLuck, Terms and Conditions
This provision is unfair because GoldnLuck requires you to resolve all disputes through individual binding arbitration, prohibiting you from pursuing class action lawsuits, even if multiple players are affected by the same issue, such as unfair coin forfeitures (Section: Virtual Currency) or arbitrary account terminations (Section: Termination). Arbitration can be expensive and complex, and the requirement to proceed individually under AAA rules places a significant financial and logistical burden on you, especially if you’re not located near the arbitration venue (not specified in the terms, creating further uncertainty). The class action waiver prevents you from joining forces with other players to address widespread issues, while GoldnLuck faces no such restrictions.
9. Usability Rating: 3.5
- ✅ Game lobby filters and search bar.
- ❌ Slow loading times.
- ❌ No mobile app is available.
- ❌ Lack of company information.
“GoldNLuck has a clean layout with useful navigation tools, including game filters and a search bar that works well on desktop. The site structure is intuitive, and the game lobby is easy to browse. However, mobile usability is noticeably weaker. Loading times are slow, averaging over 13 seconds, and several interface elements do not scale properly on smaller screens. There is no dedicated mobile app, and performance gaps affect the overall experience. The absence of company details in key site areas also impacts usability when players are trying to find important information. While the desktop version functions well, the mobile experience needs improvement. This section is rated 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 13 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave |
| Overall UX & UI | Good |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 3.5
- ✅ Mobile site available.
- ❌ No dedicated mobile app.
- ❌ Distorted design elements on mobile.
- ❌ Slow loading times.
“GoldNLuck’s mobile site is available but lacks the performance and design consistency expected from modern platforms. There is no dedicated mobile app, and the web version suffers from slow loading times and noticeable layout issues on smaller screens. Some buttons were unresponsive during testing, and game performance varied between titles. These problems reduce usability and make the overall experience less reliable for mobile-first users. Given the importance of mobile access for sweepstakes casinos, this area requires significant improvement. Based on current functionality and limitations, this category is rated a 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 3.0
- ✅ Email support available.
- ❌ Slow response times.
- ❌ No live chat.
- ❌ No phone support.
- ❌ No FAQ or Help Center.
“GoldNLuck’s customer support is limited to email only, with no live chat, no phone support, and no FAQ or Help Center. During testing, email responses took more than 24 hours, which is too slow for players who need timely assistance. There are no self-service options available, so every issue requires waiting for a manual reply. This lack of basic support infrastructure affects both usability and trust. Most sweepstakes casinos offer at least live chat or searchable help content, and GoldNLuck falls short on both fronts. Given the delays and lack of support channels, this section is rated 3.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | N/A |
| Live Chat | No |
| Chat Bots | No |
| Email Support | support@goldnluck.com |
| Telephone Support | No |
| Help Centre | Email only |
First Response Time (FRT) Test Results
During our review of GoldNLuck(13), we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:
- Live Chat FRT: N/A
- Email Support FRT: 24+ hours.
- Website Support Request FRT: N/A
- Telephone: N/A
Summary and Finishing Thoughts
“GoldNLuck earns a 3.5 out of 5.0. The site offers decent free rewards, solid responsible gambling tools, and a clean user interface, which makes it worth trying if you're curious about no-cost play. But there are clear limitations, especially for paying users. The game library is small, mobile performance is slow, and customer support is limited to email with long response times. The lack of company transparency and the unfair terms around account termination and dispute resolution are also concerns. Redemption works, but there's only one payout method, and purchases start at a relatively high $10.99. I’d say it’s a safe pick for free play and casual use, but I’d be very cautious about spending any real money here until the platform improves on several fronts.”
Patrik Lidin, Sweepstakes Casino Expert
Sites Like GoldNLuck
These are the best alternatives and similar sites like GoldNLuck if you want to explore more or other options. You can also explore brand new sweepstakes casinos that launched from this year onward.
500 Gold Coins + 3 Sweeps Coins 
20,000 Gold Coins + 1 Sweeps Coin 
Free 1,000 GC + 1 Sweepstakes Coins GoldNLuck Company Overview
| Company Name US | Item Solutions LLC |
| Address | 109 Symonds Dr, Hinsdale,IL 60521 Suite 5143 |
| Phone | N/A |
| N/A | |
| Established | 2024 |
| Company Number | N/A |
This Is How Our Review of GoldNLuck Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 11 hours between 07-16-2025 to 07-22-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | Miami |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
GoldNLuck Frequently Asked Questions
GoldNLuck uses SSL encryption to protect user data and offers responsible gambling tools directly within the account settings. However, the platform provides very little information about its ownership or business operations, and the Terms of Service give the company broad powers to terminate accounts without explanation. This makes it less transparent than many other sweepstakes casinos.
You can spin the Daily Wheel once every 24 hours. The spin provides a chance to earn free Gold Coins and occasionally Sweepstakes Coins.
No. Currently, GoldNLuck only supports redemptions via Standard ACH bank transfers. Gift card and cryptocurrency options are not available.
No. The platform offers a limited selection of slots, jackpot games, and basic table games, including blackjack and roulette, but does not feature live dealer content.
No, GoldNLuck does not offer a dedicated mobile app for iOS or Android. Although the mobile website is functional, it experiences slow loading times and visual scaling issues.
No. The only accepted payment methods are Standard ACH and, in some cases, American Express. Standard options, such as Visa, PayPal, and crypto wallets, are not supported.
According to the site, redemption requests are processed within 1 to 3 business days. However, players on Reddit and other forums have reported occasional delays and a lack of status updates during processing.
As of July 2025, GoldNLuck does not offer any seasonal campaigns, time-limited bonus events, or social media giveaways. Promotions are limited to the welcome package, the daily wheel, and a progression-based VIP program.
Resources & Sources
- GoldNLuck State Availability, accessed on July 22, 2025, <https://www.goldnluck.com/cms/terms-and-conditions>
- GoldNLuck AMOE Details, accessed on July 19, 2025, <https://www.goldnluck.com/cms/sweep-policy>
- GoldNLuck VIP Program Details, accessed on July 22, 2025, <https://www.goldnluck.com/vip>
- GoldNLuck Gold Coin Packages, accessed on July 22, 2025, <https://www.goldnluck.com/user/store>
- GoldNLuck Terms and Conditions KYC Process, accessed on July 22, 2025, <https://www.goldnluck.com/cms/terms-and-conditions>
- GoldNLuck Responsible Gaming Information, accessed on July 22, 2025, <https://www.goldnluck.com/cms/responsible-gaming>
- GoldNLuck Trustpilot Ratings, accessed on July 20, 2025, <https://www.trustpilot.com/review/www.goldnluck.com>
- GoldNLuck Facebook Followers, accessed on July 22, 2025, <https://www.facebook.com/people/GoldnLuck/61561116368971>
- GoldNLuck Instagram Followers, accessed on July 22, 2025, <https://www.instagram.com/goldnluckcasino/>
- GoldNLuck X Followers, accessed on July 22, 2025, <https://x.com/GoldNLuckCasino>
- GoldNLuck YouTube Subscribers, accessed on July 22, 2025, <https://www.youtube.com/@GoldNLuckCasino>
- GoldNLuck Terms and Conditions, accessed on July 22, 2025, <https://www.goldnluck.com/cms/terms-and-conditions>
- GoldNLuck Contact Details, accessed on July 22, 2025, <https://www.goldnluck.com/cms/contact-us>
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400,000 GC and 1 SC