screenshot-jackpota-starting-page-desktop
screenshot-jackpota-starting-page-desktop

Jackpota Review

3.5/5

Jackpota is a good sweepstakes casino for people on a limited budget. You get 2.5 sweepstakes coins for free, and redemptions start from 10 SCs ($10). Outside of that, Jackpota has live dealer games but lacks extras, resulting in a 3.5 rating.

Welcome Bonus
  • Visa logo
  • MasterCard logo
Accept players from USA USA Flag
Patrik Lidin
Writer: Principal Writer and Editor / Head of Content
Experience: Sports Trader, Market Maker, Product Owner Sportsbook, Professional Gambler, Poker Player
Reviewed by:   Expert review board
Desktop
Tablet
Mobile
Desktop screenshot of the starting page at Jackpota. Desktop Screenshot of Jackpota Promo Page Desktop screenshot of the registration page at Jackpota. Click on the image to view it in full width.
Tablet screenshot of the starting page at Jackpota. Tablet screenshot of the promo page at Jackpota. Tablet screenshot of the registration page at Jackpota. Click on the image to view it in full width.
Mobile screenshot of the starting page at Jackpota. Mobile screenshot of the promo page at Jackpota. Mobile screenshot of the registration page at Jackpota. Click on the image to view it in full width.

What is good?

  • A generous welcome reward of 7,500 GC + 2.5 SC.
  • 500+ gaming library from 19 software providers.
  • Redemptions from 10 sweepstakes coins.
  • Good and easy-to-use interface.
  • Dedicated Responsible Play page.
  • Straightforward redemption process.

What is bad?

  • There is no dedicated mobile app.
  • Very basic features.
  • 24/7 Live Chat is only available with Gold Coin purchases.
  • No Loyalty or VIP program.
  • Limited amount of promotions.
  • It is unavailable in Alabama, Delaware, Georgia, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, and Washington.
Table of Content

Jackpota Overall Performance: 3.5

Jackpota is brought to you by B2Services OÜ(1), the same company responsible for McLuck (4/5), Hello Millions (3.5/5), and SpinBlitz (4/5) social and sweepstakes casinos. Because of this, these sites share many similarities, but as you can see based on the ratings, Jackpota is rated the same as Hello Millions, while McLuck and SpinBlitz have a rating of 4.0. Terms of Service(2) and Sweepstakes Rules(3) are identical across all brands.

Similarly to Hello Millions, Jackpota is held back by having a limited number of promotions and fewer options for redeeming and making purchases compared to the other two brands by B2Services.

The good aspect of Jackpota is the 500 games provided by renowned software developers, including live dealer games, which is a great plus. The design and UX of Jackpota casino is consistent across all platforms, but no mobile apps are available for iOS or Android.

Another good thing is the redemptions. You can redeem winnings from just 10 sweepstakes coins, the lowest out of all sweepstakes casinos I reviewed.

I’d like to see more transparency from a company launching many sweepstakes casinos. I’d also like to control responsible gambling tools and have free access to live chat support. Currently, you must make purchases to gain access to live chat. Overall, my findings in this Jackpota review resulted in a 3.5 rating.

Jackpota Rating Overview

  1. Coin Rewards and Promotions Rating: 3.0
  2. Redeeming Coins Rating: 4.0
  3. Purchasing Coins Rating: 3.5
  4. Registration and Verification (KYC) Rating: 4.5
  5. Social Games and Software Rating: 4.0
  6. Responsible Gambling Rating: 3.5
  7. Trust and Reputation Rating: 3.0
  8. Fairness and User Rights Rating: 3.0
  9. Usability Rating: 3.5
  10. Mobile Rating: 4.0
  11. Customer Care Rating: 3.5

Why You Should Read and Trust Our Jackpota Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Jackpota review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About Jackpota

Photo of Patrik Lidin holding an iPhone to show how the Jackpota looks.
Overview of Jackpota sweepstakes casino on mobile.

Patrik Lidin

“Similarly to Jackpota’s sister casino, Hello Millions, the site falls short because it doesn’t have much staying power. Sure, everyone should utilize the free offer of 2.5 sweepstakes coins and try their luck. But if you lose, it’s difficult to collect more sweeps coins without making a purchase. Overall, the Jackpots sweepstakes casino is average and doesn’t score higher than 3.5 based on my findings and experience.”

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of Jackpota

🌐 Website URLhttps://www.jackpota.com/
🔐 Part of SPGA AllianceNo
🛑 Legal Age Requirement18+
🎰 Number of Social Casino Games500+
🎰 Types of Social Casino GamesSlots, Jackpots, Hold and Win, Megaways, Slingo, Unlimited Play
💳 Purchase OptionsVisa, MasterCard
💰 Welcome RewardsFree 7,500 GC + 2.5 SC
💵 Cost of Coin PackageStarts at $1.99
🪙 SC Minimum Redemption10.00 Sweepstakes Coins
💳 Redemption OptionsGift Cards, Online Banking
📱 Compatible DevicesDesktop, tablet, mobile phone

Jackpota State Availability and Differences Between States

Jackpota is available in all US states except Alabama, Delaware, Georgia, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, and Washington. All states where the casino is available offer users the same promotions and bonuses. The minimum legal age to play at Jackpota Casino is 18 years.

1. Coin Rewards and Promotions Rating: 3.0

Patrik Lidin holding an iPhone with the Jackpota rewards page loaded on the webpage.
Unforunately, Jackpota doesn't offer many rewards and promotions beyond the registration.
  • ✅ Generous welcome reward of 7,500 GCs + 2.5 SCs.
  • ✅ Very good refer-a-friend program.
  • ❌ No Loyalty or VIP program.
  • ❌ Limited amount of promotions.

Patrik Lidin

“Jackpota starts out great with 2.5 free sweepstakes coins, 25% of the minimum redemption amount. Beyond that, Jackpota is lackluster. With few promotions and no loyalty programs, staying afloat without making a purchase becomes difficult.”

Patrik Lidin, Sweepstakes Casino Expert

Jackpota Welcome Rewards

Registering at Jackpota gives you 7,500 Gold Coins plus 2.5 Sweepstakes Coins for free. You are also rewarded with a discounted coin package. Choose the $29.99 package for 200% more coins(5).

Jackpota Login Rewards

In the 3 days following your registration, you will receive up to a maximum of 3.55 Sweepstakes Coins if you log in each day.

Afterwards, your daily login reward is 1,500 GC + 0.20 SC. The more frequently you log in, the more Sweepstakes Coins you can claim, up to a maximum of 2.50 SCs daily.

Competitions and Promotions

The Jackpota website has no special promotions, but you can find promotions, special offers, and giveaways on the casino’s social media accounts, mainly on Instagram and Facebook.

Social Media Offers

Jackpota has Facebook, Instagram, X, and TikTok social media accounts. You can find promotions, special offers, and giveaways on these platforms.

Jackpota Sweepstakes Casino Mail-in Request

You can receive four free Sweepstakes Coins when you send a Sweepstakes Coins Request Card to Jackpota’s address(3).

Step-By-Step Guide for Jackpota Write-in Rewards: Postcard and Envelope

First, you must sign up for Jackpota and finalize the verification process.

Then, to acquire the unique AMOE Request Code, do the following:

  1. Sign into your Customer Account;
  2. Click on the Sweepstakes Rules;
  3. Click the Sweepstakes Coins Request Code link;
  4. Click on the “Request Code” button;
  5. Follow the prompts that appear;
  6. Write down the Sweepstakes Coins Request Code, which will be displayed briefly.

When you have the unique Sweepstakes Coins Request Code, get a stamped #10 envelope, and on the front, handwrite the following with non-black ink:

  • Your return address;
  • The URL “www.jackpota.com”;
  • The words “Sweepstakes Coins”;
  • In the upper left-hand corner of the envelope the Sweepstakes Coins Request Code;
  • The Jackpota address:

Jackpota - Sweepstakes
B2Services OÜ
PO Box# 9505
Manchester
NH
03108

On the request card inserted in the envelope, write the following:

  • Handwritten Sweepstakes Coins Request Card;
  • Your full name;
  • The URL - “www.jackpota.com”;
  • Your return address;
  • In the upper left-hand corner of the Request Card, The unique Sweepstakes Coins Request Code;
  • The email address registered to their User Account; 
  • The following statement:

“I would like to request free Sweepstakes Coins offered by B2Services OÜ to enter the promotional Sweepstakes offered on jackpota.com. I agree to be bound by the general Terms of Service and Sweepstakes Rules.”

Jackpota, Mail-in Instructions

An envelope can only contain one request card, and each processed and accepted entry will add 4 Sweepstakes Coins to your account.

Requests must be received a maximum of 60 days after requesting the unique Sweepstakes Coins Request Code.

All the information has to match the verified details on your Jackpota account.

Jackpota Loyalty and VIP Program

Jackpota doesn’t have a Loyalty or VIP Program.

Jackpota Promo Code

No promo code is necessary to access Jackpota promotions as of November 30, 2024.

Refer-a-friend Program

You can earn extra free coins through the friend referral program on Jackpota(4). You must copy the unique link on the friend referral page and share it with your friends. If they use your unique link to sign up and purchase at least $100 with a verified account, you will receive 50,000 Gold Coins and 25 Sweepstakes Coins for free. If they buy an additional $1,400 or more, you will get another 150,000 Gold Coins and 75 Sweepstakes Coins for free.

You can follow the status of your referrals and rewards on the Refer Friend page.

2. Jackpota Redeeming Coins Rating: 4.5

  • ✅ ​​Straightforward redemption process.
  • ✅ ​​Low minimum redemption at 10 sweeps coins.
  • ❌ Slow redemption times.
  • ❌ Only two redemption methods.

You can collect Sweepstakes Coins on Jackpota and redeem them for Gift Cards or Cash Prizes. For the Gift Cards, you need a minimum of 10.00 SCs. For Cash Prizes, you must have a minimum of 75 SCs. Sweeps Coins also has a 1x wagering requirement; you can see how many redeemable coins you have on the redemption page.

If you reside in New York or Florida, you should be aware that the maximum amount a prize can be redeemed is limited to $5,000 per spin or play round. Amounts above $5,000 will not be redeemed to New York or Florida residents.

Patrik Lidin

“Redemptions is the strongest area of Jackpota because you can redeem gift prizes for just 10 sweepstakes coins ($10). Cash prizes are more expensive, and you’ll need 75 sweepstakes coins. Jackpota could improve this 4.5 rating by adding more redemption options beyond online banking and egift cards.”

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Rewards RedemptionYes
Minimum Rewards Redemption10 Sweepstakes Coins for Gift Cards75 Sweepstakes Coins for Cash Prizes
Redemption OptionseGift Cards, Online Banking
Average Rewards Redemption Time2-10 Days

Jackpota Redemption Process: Step-by-Step

  1. Login to your account;
  2. Click on ‘Redeem’ under your balance details;
  3. Choose between Gift Cards and Cash Prize redemptions;
  4. Follow the prompts and wait for your redemption to be processed.

How to Redeem A Large Amount ($200,000+) at Jackpota

If you win over $200,000, the redeeming process differs from the standard redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.

The NCS will ask you to fill out an affidavit, I-9, and W-9 forms. Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.

3. Purchasing Coins Rating: 3.0

Patrik Lidin holding an iPhone showing offers for Jackpota coin packages.
Coin packages start from $1.99.
  • ✅ Daily discounted coin packages.
  • ✅ Add-Ons, like 24/7 Live Chat Customer Support.
  • ✅ Low prices starting from $1.99.
  • ❌ Limited banking options.

Patrik Lidin

“As I mentioned in the intro of this Jackpota review, this site is suitable for people on a tight budget. Part of this is that coin packages start from $1.99, and for $9.99, you receive a 100% match of 10 sweepstakes coins for free (equivalent to ten bucks). They could improve by adding more banking options and improving purchasing benefits. As things stand, Jackpota receives a 3.0 rating here.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at Jackpota

You can purchase extra gold coins on Jackpota by clicking on ‘Get Coins’ in your coin balance. There are ten Gold Coin Packages available at Jackpota, ranging from $1.99 to $299.99:

  1. 4,000 Gold Coins for $1.99 (24/7 Live Chat Access, Exclusive GC Games)
  2. 10,000 Gold Coins for $4.99 (24/7 Live Chat Access, Exclusive GC Games)
  3. 20,000 Gold Coins for $9.99 (24/7 Live Chat Access, Exclusive GC Games, Free 10.00 SC)
  4. 40,000 Gold Coins for $19.99 (24/7 Live Chat Access, Exclusive GC Games, Free 20.00 SC)
  5. 60,000 Gold Coins for $29.99 (24/7 Live Chat Access, Exclusive GC Games, Free 30.00 SC)
  6. 60,000 Gold Coins for $29.99 (24/7 Live Chat Access, Exclusive GC Games, Free 29.00 SC + Free SC Spins)
  7. 100,000 Gold Coins for $49.99 (24/7 Live Chat Access, Exclusive GC Games, Free 51.00 SC)
  8. 180,000 Gold Coins for $29.99 (24/7 Live Chat Access, Exclusive GC Games, Free 90.00 SC)
  9. 200,000 Gold Coins for $99.99 (24/7 Live Chat Access, Exclusive GC Games, Free 102.00 SC)
  10. 600,000 Gold Coins for $299.99 (24/7 Live Chat Access, Exclusive GC Games, Free 306.00 SC)

Coin Purchasing Overview and Methods

CategoryDetails
Minimum Purchase Amount$1.99
Maximum Purchase Amount$299.99
Average Purchase TimeInstant
Average Redemption Time2-10 Days
Payment MethodPurchaseRedemption
Visa
MasterCard
PayPal
Apple Pay
Google Pay
Skrill
Trustly
Venmo
Cash App
PayNearMe
Standard ACH
Gift Card
American Express
Discover
Crypto Currencies

4. Registration and Verification (KYC) Rating: 4.5

Patrik Lidin holding an iPhone showing the Jackpota KYC process.
There are separate verification flows for redemptions and payments.
  • ✅ Easy and quick registration.
  • ✅ KYC is required for redemptions.
  • ❌ Basic SSO options.
  • ❌ Separate KYC flows for redemptions and payments.

Registration is simple and quick at Jackpota. The information needed to sign up:

  • Email address,
  • Full name,
  • State you reside in,
  • Secret password,
  • Date of birth.

The option to sign up using SSO with Google (Gmail) is also available.

Patrik Lidin

“Not many remarks when it comes to registration and verification. There’s the standard registration form and SSO option with Google. Jackpota can improve this 4.0 rating by adding more SSO options and consolidating the KYC into one flow instead of two.”

Patrik Lidin, Sweepstakes Casino Expert

Registration MethodDetails
Email RegistrationYes
Gmail Signup (Google Account)Yes
Facebook SignupN/A
Instagram SignupN/A
X (Twitter)N/A

KYC (Know Your Customer) Process at Jackpota

Users must provide more information about themselves to redeem sweepstakes coins at Hello Millions. You’ll first have to enter your registered residential address, and then customer support will notify you about providing KYC documents for the verification process:

  • A photo of the front of your ID, clearly showing all four corners of the ID and your date of birth;
  • A photo of the back of your photo ID, clearly showing all four corners of the ID and your date of birth;
  • OR a copy of your current passport;
  • Please send a copy of proof of address (e.g., a recent utility bill, bank statement, or other official documentation showing your full name, address, and the date it was sent) as a downloadable .pdf file.

5. Social Games and Software Rating: 4.0

Patrik Lidin holding an iPhone with Jackpota casino game Live Roulette showing.
It's great that Jackpota has a range of live dealer games, including Roulette and Blackjack.
  • ✅ Gaming library of 500+ titles.
  • ✅ Games from 19 software providers.
  • ✅ Jackpot games with jackpot prizes.
  • ✅ Option for unlimited play with Gold Coins.
  • ❌ No live dealer games.
  • ❌ Not a wide variety of games.

Patrik Lidin

“With 500 games, Jackpota doesn’t boast an extensive game library, but most importantly, all games are provided by renowned software providers. This means there are 500 high-quality games, which is a sign of reliability. Overall, not much to complain about here, a solid 4.0 rating relating to the game offering at Jackpota.“

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

CategoryDetails
Online SlotsSlots, Jackpots, Hold and Win, Megaways, Slingo, Unlimited Play
Jackpot GamesYes
Live Dealer GamesN/A
Table GamesN/A
BingoN/A
LotteryN/A
Scratch CardsN/A
PokerN/A
Sports BettingN/A

Software Providers

CategoryDetails
Examples of Top Software ProvidersRelax Gaming, Novomatic, Evoplay, Pragmatic Play, Playson, Booming Games, Habanero, Slotmill
Number of Software Providers19
Live Dealer ProvidersN/A
Custom SoftwareN/A
Downloadable AppsN/A

6. Jackpota Responsible Gambling Rating: 3.5

Patrik Lidin holding an iPhone with the Jackpota responsible gambling page showing.
Responsible gambling is managed through customer support requests.
  • ✅ Several RG options.
  • ✅ Dedicated “Responsible Play” page on the website.
  • ✅ Good amount of information about safe play.
  • ❌ RG measures can only be requested via contacting customer support.

These are the responsible gambling limits(6) you can request on Jackpota by contacting customer support:

  • Gold Coin Limits: You can set up a daily limit on Gold Coin purchases.
  • Take a Break: You can request a timeout period of 7, 14, or 30 days from gaming without closing your account.
  • Self-Exclusion: You can request to close your account for at least six months, which can be extended.

Patrik Lidin

“As always, it’s disappointing that responsible gambling tools are managed through customer support requests. As you’ll read further down this page, response times for email requests are between 24 and 60 hours. This becomes problematic since players who want to set a limit to protect themselves might have to wait up to several days until that limit is enforced. While they have necessary settings available and provide information about responsible gambling, I can’t reward a higher than 3.5 rating due to these shortcomings.“

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 3.0

Patrik Lidin holding an iPhone with the Jackpota Instagram account.
While Jackpota has good numbers on social media, it's unfortunate that they don't run more competitions.
  • ✅ Adequate KYC procedures.
  • ✅ Good platform security.
  • ✅ Highly regarded gaming software providers.
  • ❌ Not part of the SPGA.
  • ❌ The company website doesn’t have many details.
  • ❌ Short track record.

Patrik Lidin

“The company behind Jackpota, B-Two Operations Limited, is not very forthcoming about their ownership and the people behind the brand. Considering they operate so many sweepstakes casinos, I’d like more transparency. In terms of trust and reputation, I can’t award more than a 3.0 rating, and I have to say that there are other more reputable sweepstakes operators available in the US.“

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

SourceAverage Rating
iOS RatingN/A
Android RatingN/A
Trustpilot Rating(7)3.5
Industry Rating*4.0
*Industry Rating: An aggregated average rating based on the opinion of industry peers.

Jackpota Feedback From Users On Reddit

Comment
byu/Relative_Tip_4227 from discussion
inChumbaCasino

Any Good Experiences With Jackpota?
byu/Digital-Asset inonlinegambling

Comment
byu/Real_Delivery9321 from discussion
inChumbaCasino

Social Media and Followers

PlatformFollowers*
Facebook(8)17,000+
Instagram(9)8,700+
X (Twitter)(10)1,900+
YouTubeN/A
*Followers: This information was checked and updated on November 30, 2024.

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from Jackpota Terms of Service as they favor the company and can be considered unfair from the perspective of yourself (the user).

“Upon termination or suspension of your account, or the Services, all Virtual Currency will be revoked, and no refund will be granted.”

Jackpota, Terms of Service

It’s unfair that Jackpota withholds sweepstakes coins that hold a monetary value in all circumstances involving account closure, especially since they reserve the right to close your account at their sole discretion.

“We reserve the right to close your Customer Account if it is inactive for a period of sixty days or longer. You agree that we are not required to provide notice to you prior to taking such action, though we may choose to do so in our sole discretion.”

Jackpota, Terms of Service

This allows Jackpota and B2Services OÜ to close your account without justification unilaterally.

9. Usability Rating: 3.5

  • ✅ User-friendly design.
  • ✅ Consistent UX across all platforms.
  • ✅ Easy interface with the filters and search function.
  • ✅ OK loading times.
  • ❌ KYC flow needs improvement.
  • ❌ Should add a responsible gambling dashboard for user input.
  • ❌ No dedicated mobile app.

Jackpota has a nice, dark theme with dynamic graphics. This creates a great contrast with the colorful games. Loading times are quick, and using the site is straightforward with the convenient menu and filtering options.

Patrik Lidin

“Out of all the brands by B2, Jackpota is the most bland and least memorable. However, looks are subjective, and Jackpota manages well where it matters the most: usability and user experience. There are no significant glitches, and loading times are on par with industry averages, and overall, it’s an easy-to-use platform resulting in a 3.5 rating.“

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Mobile AppNo
Mobile WebsiteYes
Loading Speed Mobile AppN/A
Loading Speed Mobile Website1.5 seconds
Supported Operating SystemsiOS, Android, MacOS, Windows, ChromeOS, Linux, Ubuntu
Supported Web Browsers​​Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, Brave
Overall UX & UIExcellent
NavigationIntuitive
Game Lobby FiltersYes
Search FunctionYes

10. Mobile Rating: 4.0

Photo of Patrik Lidin holding the Jackpota sweepstakes casino showing mobile payment options
If you decide to make payments I recommend using your mobile phone to leverage Apple or Google Pay for enhanced security.
  • ✅ The website is fully adapted to smaller screens.
  • ✅ Ok loading times.
  • ✅ Consistent design and UX on mobile and desktop.
  • ❌ No dedicated mobile app.

Patrik Lidin

“Not much to write home about here; there are no iOS or Android apps, but the mobile website does the job. The UX is consistent, and the mobile version performs like the desktop version. Jackpota receives a 4.0 mobile rating.“

Patrik Lidin, Sweepstakes Casino Expert

SourceJustGamblers RatingApple App Store RatingGoogle Play Store Rating
iOS AppN/AN/AN/A
Android AppN/AN/AN/A

11. Customer Care Rating: 3.5

Patrik Lidin holding an iPhone while using the Jackpota customer support.
Live chat support is only available to paying customers.
  • ✅ 24/7 Live Chat option with GC package purchases.
  • ✅ Useful Help Center page.
  • ✅ Extensive FAQ section.
  • ❌ Live Chat is only available with purchases.

Jackpota has a Help Center(11) page, which can easily be accessed by clicking the ‘Customer Support’ button at the bottom. From there, you can submit a request for assistance or navigate to the FAQ section, where you can find answers to many questions relating to your account, purchases, the verification process, technical issues, etc.

Patrik Lidin

“It’s a shame that the live chat is hidden behind a purchase wall. This is a common critique I have for all brands from B2Services. It’s probably a solid business decision, but since sweepstakes casinos are centered on free play, this feature should be available to all players. In the end, it knocks the rating down to 3.5 for Jackpota customer care.“

Patrik Lidin, Sweepstakes Casino Expert

CategoryDetails
Customer Support Opening Hours24/7
Live ChatYes, only available with purchases.
Chat BotsNo
Email Supportsupport@jackpota.com
Telephone Support+1 (424) 699-4745 for  US Payment Related Queries (24/7)
Help CentreFAQ, Help Center, phone

First Response Time (FRT) Test Results

During our review of Jackpota, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

  • Live Chat FRT: immediate answer.
  • Email Support FRT: 27 hours.
  • Website Support Request FRT: 52 hours.
  • Telephone: Depends on the line.

Summary and Finishing Thoughts

Patrik Lidin

“It’s difficult to recommend Jackpota over other top sweepstakes casinos, even the better alternatives from B2, such as Spinblitz and McLuck. Everyone should grab the bonus and let the free sweepstakes coins ride because you might get lucky. But beyond that, the lack of promotions and a loyalty program takes away from Jackpota’s replayability, resulting in an average 3.5 rating.“

Patrik Lidin, Sweepstakes Casino Expert

Jackpota Company Overview

Photo of Patrik Lidin holding the Jackpota mobile website with company information of B2Services.
Time for B2Services to set a <body> tag with {year} attribute because it's already 2025.
Company Name USB2Services OÜ
AddressTornimae 5, 10145 Tallinn, Estonia
Phone+1 (424) 699-4745 for  US Payment Related Queries (24/7)
Emailsupport@b2servicesou.com
Established2022
Company Number16579410

This Is How Our Review of Jackpota Was Conducted

CategoryDetails
Tester and ReviewerPatrik Lidin
Time of TestingApproximately 12 hours between 08-01-2025 to 17-01-2025
Devices Used for TestingAndroid and iPhone were used for mobile tests, and MacBook for desktop tests.
LocationNew York
High-level Overview of MethodologyWith a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted.

For a complete overview of how we conduct sweepstakes reviews, please refer to the pages on our rating system and rating methodologies.

Jackpota Frequently Asked Questions

Does Jackpota Casino Pay Real Money?

Not directly, but you can redeem Sweepstakes Coins for real cash prizes. To redeem successfully, you need to clear the KYC. Additionally, any Sweepstakes Coins you receive as rewards must be wagered once before redeeming them.

Is Jackpota Casino the Same as McLuck?

Jackpota and McLuck are two different sweepstakes and social casinos, but they are very similar. This is because the same company, B2Services OÜ, is behind both brands. B2Services OÜ is also responsible for SpinBlitz and Hello Millions.

Resources & Sources

  1. B2Services OÜ company information, accessed on January 12, 2025, <https://ariregister.rik.ee/eng/company/16579410/B2SERVICES-O%C3%9C>
  2. Jackpota Terms of Service, accessed on January 9, 2025, <https://www.jackpota.com/terms-of-service>
  3. Jackpota AMOE information, accessed on January 8, 2025, <https://www.jackpota.com/sweepstakes-rules>
  4. Jackpota Refer-a-friend promotion details, accessed on January 8, 2025, <https://www.jackpota.com/refer-friend>
  5. Jackpota Promotions details, accessed on January 8, 2025, <https://www.jackpota.com/promotions>
  6. Jackpot Responsible Gambling information, accessed on January 8, 2025, <https://www.jackpota.com/responsible-play/>
  7. Jackpota Trustpilot rating information, accessed on January 9, 2025, <https://www.trustpilot.com/review/jackpota.com>
  8. Jackpota Facebook followers information, accessed on January 9, 2025, <https://www.facebook.com/jackpotadotcom>
  9. Jackpota Instagram followers information, accessed on January 9, 2025, <https://www.instagram.com/jackpotacom/>
  10. Jackpota X followers information, accessed on January 9, 2025, <https://x.com/jackpotacom>
  11. Jackpota Help Center, accessed on accessed on January 14, 2025, <https://support.jackpota.com/hc/en-us>

Have you played at Jackpota? Or do you have a question about this site?

Please share your experiences with Jackpota or submit any questions or complaints. You can also use the player rating feature below to leave your opinions and comments about this site.

Operator details
Company Name: B2 Services OÜ
Address: Tornimae 5, 10145 Tallinn, Estonia
Licenses: -
Established: 2022
VAT Number: -
Registration Number: 16579410
Awards: -
Languages Supported: English
Associated Brands: -
Affiliate program: Yes
Customer support
Live chat: No
Live chat 24/7: No
E-Mail Address: support@jackpota.com
Devices & Apps
Devices: Desktop, Tablet, Mobile
Apps: No
Games & Providers
Amount of games: -
Games: Slots
Amount of providers: 19
Providers: Relax, Reel Time Gaming, Novomatic, Evoplay Entertainment, Pragmatic Play, Playson, Booming Games, Habanero
Banking & Payments
Currencies: USD
Payment (Deposit): Visa, MasterCard
Minimum deposit: -
Payment (Withdrawal): Bank Transfer ACH
Minimum withdrawal: -
Pending withdrawal period: 2-10 days
Bonuses & Requirements
Deposit: -
No deposit: -
Free spins: -
Wager requirements free spins: -
Wager requirements: -
Accept players from USA USA Flag

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