LuckyBird Review

LuckyBird Overall Performance: 4.0

LuckyBird is a crypto sweepstakes casino that accepts payments and redemptions in various cryptocurrencies. There are many crypto-based games with provably fair mechanisms and ways of proof-checking results and payouts of game rounds.

Gold coin packages range from $10 to $5,000. It would be great if there were more package options between $100 and $5,000. The sweepstakes coin amounts can also be improved to award more SC with each purchase.

One thing that kept LuckyBird from receiving a higher rating is that some features are unavailable unless you wager large amounts of sweepstakes coins. The VIP program (7,000 SCs+), community chat (50 SCs+), and some rewards require you to wager large amounts of SC, which is challenging unless you are lucky and win a lot of coins with the limited free rewards. 

While the platform is fun, with lots of features and gamification, it can be challenging for first-time users to navigate. However, you’ll get used to the platform and navigation after some time. They could improve by adding tooltips and other ways to improve navigation and information.

The site has a rewarding VIP program with 15 levels, each with extras, such as a Login Bonus, a Daily Bonus, a Weekly Bonus, a Monthly Bonus, a Rakeback, a Cash Back, and a Level Bonus. It’s a valuable reward system to keep players around. The only thing is that you can only access level one if you wagered more than 7,000 sweepstakes coins.

LuckyBird is run by Luckybird US Inc. Unfortunately, there is no information about the company online, which hurts its trust and dependability. This manifested itself in different categories and the overall rating. In the end, I awarded LuckyBird 4.0 out of 5 stars.

LuckyBird Rating Overview

1. Coin Rewards and Promotions Rating: 3.5
2. Redeeming Coins Rating: 4.0
3. Purchasing Coins Rating: 3.5
4. Registration and Verification (KYC) Rating: 4.0
5. Social Games and Software Rating: 5.0
6. Responsible Gambling Rating: 4.0
7. Trust and Reputation Rating: 4.0
8. Fairness and User Rights Rating: 3.0
9. Usability Rating: 4.0
10. Mobile Rating: 4.0
11. Customer Care Rating: 3.5

Why You Should Read and Trust Our LuckyBird Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this LuckyBird review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About LuckyBird

“I like LuckyBird because it’s a high-quality and fun platform. I only wished they were more welcoming to free players. I’ve given the site a 4.0 rating, and despite some concerns, I can recommend LuckyBird to players interested in crypto-casino gaming. At the same time, I’d be cautious about spending too much money on the site due to concerns about transparency.”

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of LuckyBird

LuckyBird State Availability and Differences Between States

LuckyBird is available in all US states except Washington, Nevada, Idaho, Delaware, Connecticut, and Michigan. The minimum age limit to register and use LuckyBird is 18 years in state where it's legally available.

1. Coin Rewards and Promotions Rating: 3.5

• ✅ Gamification provides recurring promotions daily.
• ✅ Treasure chests are available.
• ✅ Coin faucet available when your balance is zero.
• ❌ No mail-in AMOE available.
• ❌ Difficult to obtain rewards.
• ❌ Due to requirements, most rewards are practically paywalled.
• ❌ Limited information about rewards and promotions.

"LuckyBird offers various promotions, but most require you to wager large amounts of sweepstakes coins. This is a shame because it’s a fun platform built around gamification, but you have to spend some money to gain access to these features quickly. While the welcome rewards provide free sweepstakes coins, it’s underwhelming compared to other sweepstakes casinos I’ve reviewed. The VIP program offers many rewards but requires significant wagering of sweepstakes coins to advance, making it difficult for free players to access. While the coin rewards, redemptions, and LuckyBird aren’t bad, there’s a lot of room for improvement, mainly around making it more friendly to free players to gain access to platform features. The faucet is nice, but it’s only possible to tap it when your balance is at zero. As things stand, I give LuckyBird a 3.5 rating here."

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins LuckyBird Sweepstakes Casino

You’ll find a ‘Task List’ page on LuckyBird where you can follow and complete upcoming tasks to earn coins for free. Some tasks are redeemable once, such as following LuckyBird on social media. Other tasks have level requirements for how many sweepstakes coins you have wagered on the platform.

If your coin balance is zero, you can get a small, random amount of coins from the faucet.

LuckyBird Welcome Rewards

The welcome reward at LuckyBird is 1,000 Gold Coins + 0.21 Sweepstakes Coins.

LuckyBird Login Rewards

You need to join the VIP program to receive the daily login bonus. To reach level one, you must wager 7,000 sweepstakes coins on the LuckyBird platform.

Competitions and Promotions

Besides the Task List and the VIP program, there is a ‘Faucet’ on the site. This can only be accessed if your balance is 0. You can get a random amount of coins from the faucet.

There is also a Chest that can be opened and a card game where you can spell certain words to get free coins. However, these have specific rules. For example, you must be on Level 4 to open a chest.

Social Media Offers

There are no-cost giveaway contests on the Luckybird Facebook page, where you can receive free Sweepstake Cash if you win.

LuckyBird Sweepstakes Casino Mail-in Request

LuckyBird does not provide information about a mail-in request (AMOE) for free coins. They should add this information, as US sweepstakes law requires sites to have this type of alternative method of entry so anyone can participate for free.

LuckyBird Loyalty and VIP Program

LuckyBird has a special VIP Program for loyal players. The more you play on LuckyBird, the more rewards you get. This is the VIP system consisting of 15 levels:

1. Level 1: 7,000 SC Wager Amount + Login Bonus + Weekly Bonus + 5% Rakeback + Cash Back + Welcome Bonus
2. Level 2: 10,000 SC Wager Amount + Login Bonus + Weekly Bonus + 7.5% Rakeback + Cashback
3. Level 3: 20,000 SC Wager Amount + Login Bonus + Weekly Bonus + 10% Rakeback + Cash Back
4. Level 4: 40,000 SC Wager Amount + Login Bonus + Weekly Bonus + 12% Rakeback + Cash Back + Level Up Bonus
5. Level 5: 100,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + 15% Rakeback + Cash Back + Level Up Bonus
6. Level 6: 150,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + 16.5% Rakeback + Cash Back + Level Up Bonus
7. Level 7: 200,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + 18% Rakeback + Cash Back + Level Up Bonus
8. Level 8: 500,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + 20% Rakeback + Cash Back + Level Up Bonus
9. Level 9: 1,000,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + 20.5% Rakeback + Cash Back + Level Up Bonus
10. Level 10: 2,000,000 SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + 21% Rakeback + Cash Back + Level Up Bonus
11. Level 11: Unspecified SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + %Rakeback + Cash Back + Level Up Bonus
12. Level 12: Unspecified SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + %Rakeback + Cash Back + Level Up Bonus
13. Level 13: Unspecified SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + %Rakeback + Cash Back + Level Up Bonus
14. Level 14: Unspecified SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + %Rakeback + Cash Back + Level Up Bonus
15. Level 15: Unspecified SC Wager Amount + Login Bonus + Daily Bonus + Weekly Bonus + Monthly Bonus + %Rakeback + Cash Back + Level Up Bonus

LuckyBird Promo Code

No promo code is required to access LuckyBird promotions as of February 10th, 2025.

Refer-a-friend Program

LuckyBird’s refer-a-friend program refers to its affiliate system. You can forever receive commissions from every user you refer. The commission rate depends on your affiliate level, starting at 25%.

You only need to copy and share your referral link with your friends. Ensure they access the LuckyBird website using that specific link. Otherwise, you will not earn a commission.

2. LuckyBird Redeeming Coins Rating: 4.0

• ✅ Low minimum limit of 30 SCs for redemptions.
• ✅ Instant cryptocurrency redemptions.
• ✅ Can redeem crypto prizes.
• ❌ No Gift Card redemptions.
• ❌ Only crypto redemptions, no support for fiat currency.

"LuckyBird makes redemptions quick and easy, with a low 30 SC minimum and instant cryptocurrency payouts. The straightforward process is a big plus, but the lack of gift card options or fiat redemptions limits the accessibility of redemptions. If you’re comfortable with crypto, the redemption system is solid, but adding more options would make it even better. Currently, LuckyBird receives a solid 4.0 rating for redeeming coins."

Patrik Lidin, Sweepstakes Casino Expert

LuckyBird Redemption Process: Step-by-Step

1. Click on ‘Redeem’ on the main page.
2. Choose cryptocurrency.
3. Add the amount you want to redeem (minimum 30 SCs).
4. Finalize redemption by clicking on ‘Redeem’ at the bottom of the page.

3. Purchasing Coins Rating: 3.5

• ✅ Good variety of Gold Coin packages from $10 to $5,000.
• ✅ Many different types of cryptocurrencies are accepted.
• ✅ Sweepstakes coins with most of the GC packages.
• ❌ Would be ideal with a lower price point than $10.
• ❌ All coin packages should feature sweepstakes coins.

"LuckyBird provides a decent selection of Gold Coin packages ranging from $10 to $5,000, with ‘free’ Sweepstakes Coins included in most. They could improve by lowering the price point to suit all budgets and adding SCs with each coin bundle. While crypto payments ensure fast transactions, the lack of traditional payment options like credit cards or PayPal is limiting. There is room for improvement, but LuckyBird still earns an OK 3.5 rating here."

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at LuckyBird

There are eight Gold Coin packages available at LuckyBird:

• 100,000 Gold Coins + 10 Free SC Cash for $10.
• 200,000 Gold Coins + 20 Free SC Cash for $20.
• 300,000 Gold Coins + 30 Free SC Cash for $30.
• 500,000 Gold Coins + 50 Free SC Cash for $50.
• 1,000,000 Gold Coins + 100 Free SC Cash for $100.
• 5,000,000 Gold Coins + 500 Free SC Cash for $500.
• 20,000,000 Gold Coins + 2,000 Free SC Cash for $2,000.
• 50,000,000 Gold Coins + 5,000 Free SC Cash for $5,000.

You will also get one treasure chest for every purchase over $10; the maximum daily purchase limit is $9,000.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 4.0

• ✅ Straightforward registration process.
• ✅ Traditional registration that everyone can use.
• ✅ Two-factor authentication is available.
• ✅ KYC completion is rewarded with free sweepstakes coins.
• ❌ Only email sign-up is available.
• ❌ Should add SSO for convenience and security

"LuckyBird keeps registration simple with a traditional email sign-up, making it easy for anyone to get started. The KYC process is straightforward and even comes with free Sweepstakes Coins as a bonus, which is a nice touch. Two-factor authentication adds an extra layer of security, but the lack of single sign-on (SSO) options like Google or Facebook login is a downside. Adding more sign-up methods would make the process more secure and user-friendly."

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at LuckyBird

You must verify your information before purchasing or redemptions on the LuckyBird site. These details are:

• Your name;
• Your date of birth;
• Your country and state of residence;
• Your ID card number (or Passport or Driver’s License);
• Your ID card photo;
• Proof of address (utility bill or bank statement).

5. Social Games and Software Rating: 5.0

• ✅ 730+ casino-style games.
• ✅ Several live dealer games.
• ✅ Many crypto games with provably fair mechanisms.
• ✅ Hundreds of online slots.
• ✅ LuckyBird Originals.
• ❌ Could add more filters such as ‘Providers’ and ‘RTP.’

"LuckyBird stands out with its strong focus on crypto gaming, with 18+ provably fair games, including Hi/Lo, Coinflip, Dice, and Crash. There are hundreds of online slots and even live dealer games. LuckyBird has a great game selection, resulting in a 5.0 rating. They could improve findability by adding more filters."

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. LuckyBird Responsible Gambling Rating: 4.0

• ✅ Self-exclusion is available via profile settings.
• ✅ Self-assessment available.
• ✅ Budget calculator available.
• ✅ Responsible gambling policies.
• ❌ RG tools are managed through customer support.

All responsible gambling tools(5), except self-exclusion, are managed through customer support. You can self-exclude from LuckyBird by navigating to your profile and then clicking on ‘Self Exclusion.’ Here, you can send a Self Exclusion Request. You will also find other information and tools related to responsible gambling. To complete the self-exclusion, you will receive an email; all you need to do is follow the instructions outlined in the email. You can self-exclude for:

• 1 Week.
• 1 Month.
• 3 Months.
• 1 Year.
• 5 Years.
• Permanently.

"Compared to other sweepstakes casino operators, LuckyBird does well in their responsible gambling efforts. It’s possible to self-exclude from your profile section, and there’s self-assessment and a tool for budgeting your spending. However, actual spending and time limits must be set through customer support, which has an inadequate feedback loop. Another thing LuckyBird can improve is adding a footer link to a generally responsible gambling way to make this information more accessible. Despite room for improvement, LuckyBird earns a 4.0 rating in responsible gambling."

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 4.0

• ✅ Good Trustpilot rating.
• ✅ Generally favorable Industry ratings.
• ❌ Limited company information.
• ❌ Fiat transactions would add credibility and trust.

"LuckyBird has a good reputation, with strong Trustpilot and industry ratings, but the company's lack of transparency raises concerns. No company information is available, which hurts their transparency. User feedback on forums like Reddit is generally positive. Adding fiat transaction options would boost credibility and trust. Due to transparency issues, I can’t rate them higher than 3.5 here."

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

LuckyBird Feedback From Users On Reddit

Comment
byu/Jaded-Zebra8960 from discussion
inChumbaCasino

Comment
byu/Important-Tomato-964 from discussion
inChumbaCasino

Comment
byu/JulzTheBaked from discussion
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Social Media and Followers

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from LuckyBird's Terms of Use as they favor the company and can be considered unfair from the perspective of yourself (the user).

“PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME.”

LuckyBird, Terms of Use

This clause requires you to pursue legal disputes through individual arbitration, which can unfairly limit your legal rights.

“6.1. Without limiting clause 3, we reserve the right, at our sole discretion, to deactivate or suspend your Customer Account (notwithstanding any other provision contained in these Terms and Conditions) where we have reason to believe that you have engaged or are likely to engage in any of the following activities:”

LuckyBird, Terms of Use

The fact that Luckybird can suspend an account "notwithstanding any other provision" suggests that this provision supersedes other user protections in the terms. This means Luckybird can suspend an account at any time for any reason.

9. Usability Rating: 4.0

• ✅ Quick loading times.
• ✅ APK apps available for iOS, Android, and Desktop.
• ✅ Consistent UX across platforms.
• ✅ Gamification driving engagement.
• ❌ Should add more filters in the game lobbies.
• ❌ Should add tooltips to guide new users to all the platform features.

"LuckyBird delivers a smooth and consistent user experience across platforms, with fast loading times and APK apps for mobile and desktop. The APK apps are a nice extra, but the performance isn’t better than the mobile website. However, the site’s layout can be confusing, especially for first-time users, making it difficult to find key information. More filters in the game lobbies and tooltips to guide new players would improve the experience. A solid 4.0 rating in usability that can be improved by adding more guidance in user journeys along with more features for navigation and finding things."

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 4.0

• ✅ APK available for iOS and Android.
• ✅ Consistent UI and UX across desktop and mobile.
• ✅ Games are adapted to mobile devices.
• ❌ Can improve by building native apps.
• ❌ APK apps are not available in official stores, suggesting that they’re of sub-par quality in terms of app development.

"LuckyBird offers a solid mobile experience with an optimized mobile website backed up by APKs for iOS and Android. The UI and UX are consistent, and the site performed well during my testing. The APK apps are not available in official stores, which raises concerns about app quality and security. Overall, LuckyBird deserves a 4.0 mobile rating and can improve by developing native apps with full compatibility with iOS and Android’s official stores and platform functionality."

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Care Rating: 3.5

• ✅ A community chatroom is available.
• ✅ Useful FAQ section.
• ✅ Chat Bot available 24/7.
• ❌ No phone support available.
• ❌ Slow response times on email.

"LuckyBird’s customer support is a mixed bag—there’s a helpful FAQ, public chatroom, and email support. There is no live chat besides a chatbot, which isn’t helpful and doesn’t connect you with a live chat representative. While the community chatroom is a nice addition, requiring 50 SC to participate limits its usefulness. This creates an overreliance on email for official support, where response times can be slow. Limiting my rating to 3.5 stars here."

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of LuckyBird, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT: Instant via Chat Bot.
• Email Support FRT: 28 hours.
• Website Support Request FRT: Doesn’t have.
• Telephone: N/A.

Summary and Finishing Thoughts

"LuckyBird delivers a solid crypto sweepstakes casino experience with a strong game selection, fast crypto redemptions, and an engaging VIP program. However, high wagering requirements around features make the platform inaccessible unless you are fortunate or simply make a coin purchase. Since LuckyBird is a sweepstakes casino, earning adequate amounts of sweepstakes coins for free should be easier. For example, many top-rated sweepstakes casinos have free rewards amounting to 2-5 sweepstakes coins for free. While usability can be challenging for new players, the platform is worth discovering, and once you get used to the navigation, it’ll be easy to use and play. With some improvements as highlighted in this review, LuckyBird could earn a higher rating, but as it stands, it’s a good but not a great option, landing at 4 out of 5 stars."

Patrik Lidin, Sweepstakes Casino Expert

LuckyBird Company Overview

This Is How Our Review of LuckyBird Was Conducted

For a complete overview of how we conduct sweepstakes reviews, please refer to the pages on our rating system and rating methodologies.

LuckyBird Frequently Asked Questions

Resources & Sources

1. LuckyBird Trustpilot rating information, accessed on February 14, 2025, <https://www.trustpilot.com/review/luckybird.io>
2. LuckyBird X Followers information, accessed on February 14, 2025, <https://x.com/luckybirdio>
3. LuckyBird Facebook Followers information, accessed on February 14, 2025, <https://www.facebook.com/luckybird.io>
4. LuckyBird Instagram Followers information, accessed on February 14, 2025, <https://www.instagram.com/luckybirdcasino/>
5. LuckyBird Responsible Gaming information, accessed on February 10, 2025, <https://luckybird.io/setting/responsiblePlay>

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