Lunaland Casino Review

Lunaland Casino Overall Performance: 4.0

“Lunaland Casino is a functional and well-structured sweepstakes platform with a focus on slot gameplay, browser-based usability, and a reliable reward system. Registration is quick, bonuses are clearly explained, and the overall user experience is smooth across both desktop and mobile. While areas like redemptions and KYC still have room for improvement, the site is worth trying out, if only for the free rewards. You may get lucky. This review breaks down what works and what doesn’t to help you decide if it’s the right choice for you. I’ve given Lunaland an overall 4.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Lunaland Casino Rating Overview

1. Coin Rewards and Promotions Rating: 4.5
2. Redeeming Coins Rating: 3.5
3. Purchasing Coins Rating: 4.0
4. Registration and Verification (KYC) Rating: 4.5
5. Social Games and Software Rating: 3.5
6. Responsible Gambling Rating: 5.0
7. Trust and Reputation Rating: 4.0
8. Fairness and User Rights Rating: 3.0
9. Usability Rating: 4.5
10. Mobile Rating: 4.5
11. Customer Care Rating: 4.5

Why You Should Read and Trust Our Lunaland Casino Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Lunaland Casino review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

High-Level Overview of Lunaland Casino

Lunaland Casino State Availability and Differences Between States

Lunaland Casino is available in all US states, except Idaho, Michigan, Nevada, New York, and Washington(1). The minimum age requirement for registering and playing on the site is 18 in states where the brand is legally available.

Disclaimer: per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are banned from operating in the state of Michigan and natural residents should not register and play at any sweepstakes sites that remain available over the internet.

1. Coin Rewards and Promotions Rating: 4.5

• ✅ Generous Welcome Rewards (up to 3 free SC).
• ✅ Daily Rewards promotion streak.
• ✅ VIP and Friend Referral Programs are available.
• ✅ AMOE rewards 3 SC.
• ❌ No social media promotions.
• ❌ Not many ongoing promotions on-site.

“Lunaland’s rewards system does a solid job of getting you started, especially with the 100,000 LC and 2 SC signup bonus, plus a 50,000 LC and 1 SC reward for verifying your phone. The 7-day login streak adds another 200,000 LC and 2 SC, which is generous for free players. I also like that the AMOE option offers 3 SC via a mail-in entry, and the referral program pays out up to 400,000 LC and 20 SC per friend. There’s a 19-level VIP ladder with modest perks like Betback and weekly spins, though real progression depends on paid activity. What’s missing are temporary on-site promotions. There are no tournaments, no social competitions, and very little going on in their social media channels. Still, this is a good promotional setup, earning a 4.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins Lunaland Sweepstakes Casino

Lunaland Casino Welcome Rewards

For registering at Lunaland, you get 100,000 Luna Coins and 2 Sweepstakes Coins for free. And for phone verification, you get 50,000 Luna Coins and 1 Sweeps Coin.

There is also a Welcome Coin Offer 200% EXTRA: 600,000 Luna Coins and 30 Sweep Coins for $30 $9.99.

Lunaland Casino Daily Login Rewards

Lunaland has a 7-day streak, Daily Login Reward system:

1. Day 1 - 5,000 Luna Coins
2. Day 2 - 5,000 Luna Coins + 0.2 Sweep Coins
3. Day 3 - 15,000 Luna Coins
4. Day 4 - 20,000 Luna Coins + 0.8 Sweep Coins
5. Day 5 - 25,000 Luna Coins
6. Day 6 - 30,000 Luna Coins
7. Day 7 - 100,000 Luna Coins + 1 Sweep Coins

In total, you will have 200,000 Luna Coins and 2 Sweep Coins.

Competitions and Promotions

Besides the Welcome and Daily Rewards, there are some other promotions that you can find at Lulaland sweepstakes casino:

• Free Spins Promotion: win free spins on any slots.
• Daily Adventures: join daily quests for extra coins.

Social Media Offers

There are no social media offers available at Lunaland, but the casino is actively posting about new games and promotions on the site. It is worth following the Facebook and Instagram accounts.

Lunaland Sweepstakes Casino Mail-in Request(2)

You can request three (3) Sweep Coins via the Lunaland Mail-in Request Bonus.

Step-By-Step Guide for Lunaland Casino Write-in Rewards: Postcard and Envelope

Here’s how you can participate in the Mail-in Request Promotion at Lunaland:

First, you need to generate the unique Sweepstakes Code by navigating to the Sweepstakes Code Generation page and generating a code via the Code Generation button.

Then, on a standard, 4” x 6”, unfolded, white postcard, write the following:

• Your full name as shown on your government-issued identification;
• The email address associated with your Account;
• The applicable return/residential address registered to your account;
• The unique postal request code acquired via the site;
• The following statement:

“I am requesting Sweeps Coins from Parana Plays, LLC to participate in promotional sweepstakes activities. In doing so, I agree to adhere to and be bound by Parana Plays’ Terms of Service and the Sweepstakes Rules.”

Lunaland, Sweepstakes AMOE Statement

Then place the postcard inside a standard, stamped envelope, with the following information:

• The words “Sweepstakes Entry”;
• Your return address;
• The website URL;
• Addressed to:

Parana Plays, LLC
Lunaland Casino Sweepstakes
106 Old Court Road, Ste 202, Pikesville, Maryland 21208

You can only place one card inside one envelope, and everything needs to be handwritten.

Lunaland Casino Loyalty and VIP Program

Lunaland Casino Promo Code

As of July 28, 2025, no promo code is necessary to access any of the Lunaland Casino promotions.

Refer-a-friend Program(3)

Lunaland Casino has a Refer-a-Friend program. You can get up to 400,000 LC + 20 SC for every qualified friend. Your friend must use your referral link to sign up and make a minimum purchase of $15.

2. Lunaland Casino Redeeming Coins Rating: 3.5

• ✅ Redemptions start at 50 Sweep Coins.
• ✅ Skrill and Bank Transfer options coming.
• ❌ Slow redemptions.
• ❌ No Gift Card redemptions.

“Redemption at Lunaland is easy to navigate, and I had no trouble locating the cashout menu or understanding the steps. The 50 SC minimum is fair, and I appreciated the clean layout for submitting a request. That said, redemptions can be slow, and there’s no support for gift cards or crypto at this time. You’re limited to traditional card payouts, and they require you to use the same method you purchased with. I didn’t personally experience any rejections or issues, but the lack of variety may frustrate some users. The promise of adding Skrill and bank transfer is encouraging, and once those are live, the score could improve. For now, it’s a solid if slightly underwhelming redemption experience. They should also add gift card prizes and, along with that, lower the minimum SC cashout limit.”

Patrik Lidin, Sweepstakes Casino Expert

Lunaland Casino Redemption Process: Step-by-Step

Here’s how you can redeem your Sweep Coins at Lunaland:

1. Collect and play through your SC;
2. Click on ‘Redeem’ in the menu;
3. Select the amount of SC you want to redeem;
4. Choose the redemption option.
5. Wait for your redemption to be approved.

3. Purchasing Coins Rating: 4.0

• ✅ Purchases start low at $1.99.
• ✅ Good selection of GC packages.
• ✅ Immediate purchases with Visa, MasterCard, Discover and AMEX.
• ❌ Not all packages have SC.
• ❌ Only Credit Card purchases.
• ❌ Lack of purchase method variety.

“The purchasing experience at Lunaland is good. There were no issues completing a transaction. The $1.99 entry point is kind of pointless, though, considering it doesn’t have any SC. At the same time, coin bundles scale well for bigger spenders, with clear options up to nearly $500. They could improve the score by adding SC to the cheapest package to make the platform more accessible. You can’t use PayPal, Apple Pay, or crypto, which could be a dealbreaker for some. If they fix some of this, they could earna  4.5 or a 5.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Luna (Gold) Coin package at Lunaland Casino

These are the available Luna (Gold) Coin packages at Lunaland Casino:

1. 40,000 Luna Coins for $1.99.
2. 100,000 Luna Coins + 5 Sweep Coins for $4.99.
3. 200,000 Luna Coins + 10 Sweep Coins for $9.99.
4. 400,000 Luna Coins + 21 Sweep Coins for $19.99.
5. 1,000,000 Luna Coins + 52 Sweep Coins for $49.99.
6. 2,000,000 Luna Coins + 105 Sweep Coins for $99.99.
7. Secret Offer - 2,000,000 Luna Coins + 110 Sweep Coins for $99.99.
8. 4,000,000 Luna Coins + 215 Sweep Coins for $199.99.
9. 6,000,000 Luna Coins + 330 Sweep Coins for $299.99.
10. 10,000,000 Luna Coins + 560 Sweep Coins for $499.99.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 4.5

• ✅ Quick and easy registration.
• ✅ Several SSO options, including Apple Signup.
• ❌ Slow KYC verification process.

“Signing up at Lunaland was quick, with multiple SSO options, including Apple Signup for iOS users like myself. The onboarding flow is user-friendly and doesn’t overwhelm you with steps. Where things slowed down was during the KYC stage, uploading documents and getting verified took longer than expected. While that may be due to volume, it’s worth noting that some users also reported delays or repeated requests for documentation. I wasn’t asked for more than the standard stuff, but the process lacked transparency about expected timelines. Once verified, everything worked as expected, and I didn’t have to re-verify for redemptions. Overall, a smooth signup and a decent KYC system, but I’d like to see faster review times and more communication around progress.”

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at Lunaland Casino

Here is the list of information you might be required to provide during the verification process at Lunaland:

• Source of funds;
• Proof of financial standing;
• Proof of occupation;
• Identification documentation.

5. Social Games and Software Rating: 3.5

• ✅ Trusted software providers, including Pragmatic Play.
• ✅ Good variety of slot games.
• ❌ Small gaming library.
• ❌ Only slots available.

“There are online slots from Pragmatic Play and Booming Games right away. The software loads quickly, and the interface is well-optimized across both desktop and mobile devices. That said, 200 games isn’t a large catalog, and there are no table games, scratch cards, or live casino options. For players who enjoy variety or multiplayer formats, Lunaland is too narrow. There’s a quality-over-quantity approach here, but expanding the provider list and genres would be beneficial. As it stands, it’s great for slot fans, but not many others, resulting in a 3.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. Lunaland Casino Responsible Gambling Rating: 5.0

• ✅ Dedicated RG page.
• ✅ Self-assessment questionnaire.
• ✅ Various RGB tools.
• ✅ Links to external help organizations.
• ✅ RGB tools are available through the Customer Account.

You can find several Responsible Gaming tools on the Lunaland site(4):

• Deposit Limits: Set daily, weekly, and monthly deposit limits.
• Playing Limits: Set daily, weekly, and monthly playtime limits.
• Purchase Limit: Set daily, weekly, and monthly purchase limits.
• Session Limit: Set a limit to the amount of time spent on the Lunaland Casino platform.
• Self-Exclusion: You can set a cooling-off period or temporarily suspend your account.

“Lunaland does an excellent job with its responsible gambling setup, so I was able to give this category the highest 5.0 rating. I found the tools to be comprehensive and accessible directly from the user dashboard; limits on deposits, sessions, and purchases were easy to configure. The inclusion of a self-assessment questionnaire and clear access to self-exclusion features shows a real commitment to player safety. There are also links to third-party help organizations, which I always look for when evaluating a site’s RG standards. It’s also one of the few sites that doesn’t bury these tools in the footer or hide them behind a help center. Whether you're playing casually or daily, having control over your habits is crucial, and Lunaland delivers that better than most. Perfect score.”

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 4.0

• ✅ High Trustpilot ratings.
• ✅ Dedicated RG section with several RGB tools.
• ❌ Average industry ratings.
• ❌ User complaints about redemptions.

“Lunaland casino scores well on user-facing trust indicators like a 4.3 Trustpilot rating and an active presence on Facebook and Instagram. It’s also reassuring to see a full Responsible Gambling section and visible company information listed on the site. However, several Reddit threads and user reviews mention delayed redemptions and KYC friction, which can’t be ignored. I didn’t personally encounter any major problems. The brand is relatively new, and this is evident in some of its operational details. If Lunaland wants to build long-term trust, more transparency and responsiveness will be key. For now, I’m leaving this at 4.0, and I’ll revisit it in a few months.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

Lunaland Casino Feedback From Users On Reddit

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Social Media and Followers

8. Fairness and User Rights Rating: 3.0

"Parana Plays LLC hereby reserves the right to deactivate or suspend your Customer Account for any reason whatsoever at any time without notifying you." combined with "...you have provided incorrect or misleading information while registering a Customer Account" or "it is determined by Parana Plays LLC that you have employed or made use of a system… designed specifically to gain an unfair advantage."

Lunaland Casino, Terms and Conditions

This provision is unfair because Lunaland Casino can suspend or close your account at any time, for any reason, without notice or a way to appeal (Clause 18.1)(8). If your account is deactivated, you lose all Luna Coins, Sweeps Coins, and unredeemed prizes, with no guaranteed refund or redemption for purchased coins (Clauses 5.13, 6.7, 8.8). The rules in Clause 18.2 are vague, using terms like “incorrect or misleading information” or “unfair advantage,” which lets the company act on suspicion or subjective judgments. Even minor issues, such as missing a seven-day deadline to upload ID documents (Clause 8.5), could result in suspension. This lack of clear rules and safeguards puts your money and progress at risk, giving Lunaland too much control without accountability.

"This clause 21 requires you to arbitrate certain disputes and claims on an individual basis and limits the manner in which you can seek relief from Parana Plays LLC." and "To the maximum extent permitted by applicable law, whether the dispute is heard in arbitration or in court… neither you nor Parana Plays LLC, will be entitled to consolidate, join or coordinate disputes with or involving other individuals or entities, or participate in any collective arbitration… or arbitrate or litigate any dispute in a representative capacity…"

Lunaland Casino, Terms and Conditions

This provision is unfair because Lunaland Casino requires you to resolve all disputes through individual, binding arbitration, typically in Delaware, under JAMS rules (Clause 21.11.f). You are barred from joining class actions or collective claims, even if many players face the same problems, like coin forfeitures or account suspensions (Clauses 8.8, 18.1). Arbitration can be expensive and complicated, especially if you live far from Delaware. The class action ban means you must handle disputes alone, while the company can avoid facing widespread accountability (Clause 21.15). Paired with Lunaland’s broad control over account suspensions and terminations (Clauses 18.1, 18.2), this clause makes it harder for you to challenge unfair treatment or recover lost funds.

9. Usability Rating: 4.5

• ✅ Great UX design.
• ✅ Quick loading times.
• ✅ Consistent across platforms.
• ❌ No dedicated mobile app.

“Usability is a strong point for Lunaland. I found the interface clean, responsive, and easy to navigate, whether I was browsing the game lobby or managing my account settings. The filters and search tools work well, making it simple to find specific games, which is something many sweepstakes sites still struggle with. The site loads quickly, and I rarely have to click more than twice to reach my destination. That said, the lack of a dedicated mobile app and occasional lag when uploading KYC documents kept it from a top score. The layout and user flow are thoughtfully designed for both new and returning players. It’s a well-structured experience that delivers on functionality, earning a 4.5.”

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 4.5

• ✅ Quick loading times on mobile.
• ✅ Fully optimized site on mobile.
• ✅ Consistent UI across mobile and desktop.
• ❌ No dedicated mobile app.

“Lunaland is well-built for mobile use, with fast load times and a layout that adjusts smoothly on both iOS and Android browsers. During testing, the site consistently loaded in under five seconds, and gameplay remained stable across slots and live dealer titles. I didn’t run into crashes or misaligned elements, which is more than can be said for some competitors. The interface mirrors the desktop version, so there’s no learning curve if you switch devices. The one downside is the absence of a dedicated mobile app, which could make things even more convenient. Still, for mobile-first users who don’t mind using a browser, Lunaland delivers a reliable and polished experience. Good enough for a 4.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Care Rating: 4.5

• ✅ 24/7 Customer Support.
• ✅ Quick response times.
• ✅ Helpful FAQ section.
• ❌ No phone support.

“Customer support at Lunaland is solid across the board. I tested both the AI chat and email support, and in both cases, responses came quickly and were on point. The bot answered basic queries instantly, and I received a detailed email response within five hours. The FAQ is also well-organized and easy to navigate, whether you’re using a desktop or mobile device. What’s missing is a way to escalate to a live human, and there’s no phone line, which limits support for more complex questions. Most users will find the current setup more than sufficient, but adding real-time human help would take this to the next level. As it stands, I was confident giving this section a 4.5.”

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of Lunaland Casino, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT: Immediate with AI Agent.
• Email Support FRT: within 5 hours.
• Website Support Request FRT: Not available.
• Telephone: Not available.

Summary and Finishing Thoughts

“Lunaland Casino isn’t the most powerful or feature-packed sweepstakes site out there, but it gets a lot of the basics right and does so in a good way. The daily rewards and signup bonuses are generous, the responsible gambling tools are best in class, and customer support is responsive around the clock. That said, there are areas where Lunaland still feels underdeveloped: a limited game library, slow KYC verification, and overly restrictive terms of service that could use refinement. For casual players who enjoy a mobile-friendly site with a clean design and steady promotions, Lunaland is well worth trying. Overall, I gave it a rating of 4.0. It’s a solid choice that is heading in the right direction, especially if the planned improvements land. Just remember that it’s a new site, so perhaps you shouldn’t be too liberal with your money.”

Patrik Lidin, Sweepstakes Casino Expert

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Lunaland Casino Company Overview

This Is How Our Review of Lunaland Casino Was Conducted

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

Lunaland Casino Frequently Asked Questions

Resources & Sources

1. Lunaland Casino State Availability, accessed on July 26, 2025, <https://lunalandcasino.com/terms-and-conditions-of-use>
2. Lunaland AMOE Details, accessed on July 26, 2025, <https://lunalandcasino.com/sweeps-policy>
3. Lunaland Refer-a-Friend Program, accessed on July 28 2025, <https://lunalandcasino.com/rewards>
4. Lunaland Responsible Gaming Information, accessed on July 24, 2025, <https://lunalandcasino.com/responsible-social-gaming>
5. Lunaland Trustpilot Rating, accessed on July 28, 2025, <https://www.trustpilot.com/review/lunalandcasino.com>
6. Lunaland Facebook Followers, accessed on July 28, 2025, <https://www.facebook.com/lunalandcasino>
7. Lunaland Instagram Followers, accessed on July 28, 2025, <https://www.instagram.com/lunalandcasino/>
8. Lunaland Terms of Service, accessed on July 27, 2025, <https://lunalandcasino.com/terms-and-conditions-of-use>
9. Lunaland Help Center, accessed on July 27, 2025, <https://intercom.help/lunalandcasino/en>
10. Lunaland Company Details, accessed on July 28, 2025, <https://www.paranagames.com/#home>

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