USA
Moonspin Review
I had a great time playing at Moonspin, a crypto-first sweepstakes site with plenty of free rewards and over 1,300 games. However, the poor reputation and trust issues keep me from giving it a solid recommendation.
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What is good?
- Welcome bonus of 60,000 Gold Coins and 3 Sweeps Coins.
- Daily login reward of 1,000 Gold Coins and 0.2 Sweep Coins.
- Gold coin package purchase prices start at $0.99 and there are 8 packages available.
- Registration is quick and straightforward.
- 1,300+ games available.
- Several responsible gambling measures, including limits on game time and spending and self-exclusion.
- 24/7 live chat for customer care.
What is bad?
- Poor user feedback on forums and Reddit.
- Terrible Trustpilot reviews.
- There is no Visa or Mastercard option for coin package purchases.
- Only cryptocurrency redemption is available.
- Redemptions start from 100 Sweepstakes Coins.
Moonspin Overall Performance: 4.0
“Moonspin is a crypto-focused sweepstakes casino that offers a smooth user experience, fast load times, and a generous welcome bonus to get you started. With over 1,300 games and daily SC rewards, there's plenty of entertainment available. But while the site delivers on many fronts, it’s not without flaws—especially regarding trust. Trustpilot reviews stink, and there’s too much negative user feedback to feel comfortable here. Given this, I can’t recommend it as a site where you empty your wallet. Be cautious if you register to the site.”
Patrik Lidin, Sweepstakes Casino Expert
Moonspin Rating Overview
- Coin Rewards and Promotions Rating: 4.0
- Redeeming Coins Rating: 3.5
- Purchasing Coins Rating: 4.5
- Registration and Verification (KYC) Rating: 4.0
- Social Games and Software Rating: 4.5
- Responsible Gambling Rating: 5.0
- Trust and Reputation Rating: 2.0
- Fairness and User Rights Rating: 3.0
- Usability Rating: 4.0
- Mobile Rating: 4.0
- Customer Care Rating: 4.5
Why You Should Read and Trust Our Moonspin Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Moonspin review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
High-Level Overview of Moonspin
| 🌐 Website URL | https://moonspin.us/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18 |
| 🎰 Number of Social Casino Games | 1,300+ |
| 🎰 Types of Social Casino Games | Slots, Megaways, Hold & Win, Bingo, Table Games |
| 💳 Purchase Options | Skrill, Bitcoin, Ethereum, Litecoin, Ripple, Tether, Dogecoin, and Tron. |
| 💰 Welcome Rewards | 60,000 Gold Coins and 3 Sweepstakes Coins |
| 💵 Cost of Coin Package | $0.99 to $399.99 |
| 🪙 SC Minimum Redemption | 100 |
| 💳 Redemption Options | Bitcoin, Ethereum, Litecoin, Ripple, Tether, Dogecoin, and Tron |
| 📱 Compatible Devices | Desktop, Laptop, Tablet. Smartphone |
Moonspin State Availability and Differences Between States
Moonspin is available in all US states except Idaho, Louisiana, Nevada, Michigan, Montana, Nebraska, New York, North Dakota, Georgia, and Washington. The minimum age requirement to access Moonspin is 18.
Disclaimer: Per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are legally banned from operating in the state of Michigan, and natural residents should not register and play at any sweepstakes sites that remain available on the Internet.
1. Coin Rewards and Promotions Rating: 4.0
- ✅ Welcome bonus of 60,000 Gold Coins and 3 Sweeps Coins.
- ✅ Daily login reward of 1,000 Gold Coins and 0.2 Sweep Coins.
- ✅ Options to earn coins using regular promotions on the website, social media, and via mail-in requests.
- ❌ No VIP or loyalty program.
“Moonspin makes it easy to get started with since you receive 60,000 GC and 3 SC after registering. Plus, you can collect daily login rewards and earn extra coins from social media giveaways and mail-in requests. It's a solid setup, but the lack of a loyalty or VIP program holds it back from a higher rating.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Moonspin Sweepstakes Casino
Moonspin Casino Welcome Rewards
The welcome bonus at Moonspin is 60,000 Gold Coins and 3 Sweeps Coins.
Moonspin Casino Daily Login Rewards
Once you have an account at Moonspin, you can log in daily and get a reward of 1,000 Gold Coins and 0.2 Sweepstakes Coins.
Competitions and Promotions
You’ll find regular competitions on the Moonspin website and social media pages. You can check the number of coins available by reading the terms and conditions for the promotion.
Social Media Offers
Moonspin has social media accounts on Facebook, X (Twitter), and Instagram. You can find promotions and giveaways advertised on these pages. You usually need to complete an activity to get Gold Coins or Sweeps Coins as a reward.
Moonspin Sweepstakes Casino Mail-in Request
You can get additional Sweeps Coins by sending an unfolded 4” x 6” request card in a stamped #10 envelope to the following address:
MoonSpin.US
PO Box 8213
Manchester NH 03108
Step-By-Step Guide for Moonspin Write-in Rewards: Postcard and Envelope
Before you send a mail-in request to Moonspin, you must obtain a unique 10-digit Postal Request Code. To do this, you should take the following steps:
- Access your player profile.
- Click the “Generate Code” button next to “AMOE Code Generation.”
- Make a note of the code that’s generated.
Once you have the code, complete the following mail-in request process.
Handwrite your return address on the front of the envelope, along with the words “Sweeps Entries.”
Handwrite the following information on one side of the Request Card:
- i. Your Postal Request Code in the top left-hand corner, followed by the information below.
- ii. The date your Postal Request Code was generated.
- iii. The email address associated with your account.
- iv. Your username.
- v. Your user ID.
- vi. The following statement:
“I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Moonspin. By submitting this request, I hereby declare that I have read, understood, and agree to be bound by Moonspin’s Terms and Conditions, and Sweepstakes Rules.”
Moonspin, Mail-In Request
You should be aware of the following information about mail-in requests.
- Players are limited to one mail-in request per envelope per day.
- Handwriting on the Request Card and envelope must be legible.
- Sweepstakes coins are displayed in a player’s account once the request is processed.
Moonspin Loyalty and VIP Program
There’s no VIP or loyalty program at Moonspin.
Moonspin Promo Code
You don’t need a promo code to claim bonuses or promotions at Moonspin.
Refer-a-friend Program
The Moonspin refer-a-friend program is similar to an affiliate program. You share a personal link with a friend and receive a commission based on their spending.
The refer-a-friend process is as follows:
- Go to your profile.
- Click on “Refer-a friend.”
- Copy the link and send it to friends (there’s no limit on the number of friends you can send the link to).
- Ensure your friends use the link during registration.
- Receive your commission.
2. Moonspin Redeeming Coins Rating: 3.5
- ✅ Sweeps coins can be redeemed for cryptocurrencies.
- ✅ The redemption process is completed in 24-48 hours.
- ❌ Cryptocurrencies are the only redemption option.
- ❌ The minimum $100 redemption amount is high.
“Moonspin’s redemptions are quick and easy but only available for cryptocurrencies. The $100 minimum and lack of other options like gift cards make it a bit restrictive. A broader range of redemption choices would help improve the experience and allow them to earn a higher rating than 3.5.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 100 |
| Gift Cards Minimum Redemption Limit | N/A |
| Cash Prize Minimum Redemption Limit | $100 |
| Redemption Options | Bitcoin, Ethereum, Litecoin, Ripple, Tether, Dogecoin, and Tron |
| Average Rewards Redemption Time | 24-48 hours |
Moonspin Redemption Process: Step-by-Step
To redeem Sweeps Coins at Moonspin, you should complete the following process:
- Click on your account ID.
- Click the “Redeem” tab.
- Select your preferred cryptocurrency and network.
- Provide your wallet address.
- Select the number or percentage of Sweeps Coins you want to redeem.
- Click “Redeem” to confirm.
3. Purchasing Coins Rating: 4.5
- ✅ Gold coin package purchase prices start at $0.99.
- ✅ 8 packages are available.
- ❌ The only purchase options available are Skrill and cryptocurrencies.
“Moonspin has affordable packages starting at $0.99 and supports crypto and Skrill. It’s smooth once you’re set-up, but it would be nice to see more traditional options like Visa or Mastercard for better accessibility. All coin bundles except the cheapest one come with a matching amount of sweepstakes coins. Overall, solid and earns a 4.5 rating.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at Moonspin
Moonspin has two types of currencies: Gold Coins and Sweepstakes Coins. You can only purchase Gold Coins, although many packages include free Sweeps Coins. There are 8 packages available, as follows:
- $0.99 for 4,000 Gold Coins.
- $4.99 for 10,000 Gold Coins and 5 free Sweeps Coins.
- $9.99 for 20,000 Gold Coins and 10 free Sweeps Coins.
- $19.99 for 40,000 Gold coins and 20 free Sweeps Coins.
- $49.99 for 100,000 Gold Coins and 50 free Sweeps Coins.
- $99.99 for 200,000 Gold Coins and 102 free Sweeps Coins.
- $199.99 for 400,000 Gold Coins and 204 free Sweeps Coins.
- $399.99 for 600,000 Gold Coins and 406 free Sweeps Coins.
To purchase a Gold Coins package, you follow this process:
- Click “Buy Gold Coins.”
- Choose the package you want.
- Choose the payment option you want to use.
- For cryptocurrencies, copy the deposit address or use the QR code to transfer the appropriate amount of money from your crypto wallet.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $0.99 |
| Maximum Purchase Amount | $399.00 |
| Average Purchase Time | Instant |
| Average Redemption Time | 24-48 hours |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ❌ | ❌ |
| MasterCard | ❌ | ❌ |
| PayPal | ❌ | ❌ |
| Apple Pay | ❌ | ❌ |
| Google Pay | ❌ | ❌ |
| Skrill | ✅ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Discover | ❌ | ❌ |
| Standard ACH | ❌ | ❌ |
| Gift Card | ❌ | ❌ |
4. Registration and Verification (KYC) Rating: 4.0
- ✅ Registration using email or Google is available.
- ✅ Registration is quick and straightforward.
- ❌ No registration using Facebook, Apple, Instagram, or X.
To register an account at Moonspin, you use the following process:
- Click “Register.”
- Provide your email address and password on the pop-up screen and click to continue.
- Provide your name, date of birth, and state, and accept the terms and conditions.
“Registration could be faster as it took around 3 minutes. They could improve this by adding SSO, which would be positive from a security and accessibility point of view. KYC is required immediately, which might surprise some users, but the process is seamless thanks to their integration with Sumsub. After that, you’re free to make purchases and redemptions. Ideal if they add SSO options; as things are, I limited the rating to 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | Yes |
| Facebook Signup | No |
| Apple Signup | No |
| Instagram Signup | No |
| X (Twitter) | No |
KYC (Know Your Customer) Process at Moonspin
When you create an account at Moonspin, you must complete the KYC process, which verifies your identity.
The operators use the digital identity verification platform Sumsub to conduct the process, which is as follows:
- Upload a valid government-issued ID, such as a passport or driver’s license.
- Complete additional facial recognition checks.
- Sumsub scans the documents and completes the verification process.
5. Social Games and Software Rating: 4.5
- ✅ 1,300+ games available.
- ✅ Crypto-style games.
- ✅ Games catalog includes online slots, jackpot games, bingo, and poker.
- ✅ Top software providers represented, such as Playson, Booming Games, Hacksaw Gaming, BGaming, Pragmatic Play, and Netgaming.
- ❌ No live dealer games.
“Moonspin delivers a big game library with over 1,300 titles and a strong lineup of well-known providers. With so many games, it’s surprising that there are no live dealer games. But, at least there are many crypto-style games like Crash, Plinko, and Hi/Lo. Additionally, you’ll find plenty of jackpot games. It’s a good game library, but live dealer games are crucial and take the rating down to 4.5.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Slots | Yes |
| Jackpot Games | Yes |
| Live Dealer Games | No |
| Table Games | Yes |
| Bingo | Yes |
| Lottery | No |
| Scratch Cards | No |
| Poker | Yes |
| Sports Betting | No |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | Playson, Booming Games, Hacksaw Gaming, BGaming, Pragmatic Play, Netgaming |
| Number of Software Providers | 19 |
| Live Dealer Providers | N/A |
| Custom Software | Yes |
| Downloadable Apps | No |
6. Moonspin Responsible Gambling Rating: 5.0
- ✅ Self-exclusion is available.
- ✅ Spending limits and reality checks are available.
- ❌ The responsible gaming assessment tool isn’t available when you click the link.
You can use the responsible gambling tools at Moonspin to set limits immediately(1). You can limit the time and money you spend on the site. You can also self-exclude to take a complete break from playing. All responsible gambling measures are listed in the FAQ section of the website¹.
To use these responsible gambling measures, access your account and click the relevant link to set limits or self-exclude.
“I was impressed by the instant access to responsible gambling tools; everything can be managed in real-time from your account instead of going through customer support. Time and spend limits, reality checks, and self-exclusion are all available from your account, which is exactly how it should be. Perfect 5.0 rating for responsible gambling.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 2.0
- ✅ 20% 5-star rating on Trustpilot.
- ❌ 80% 1-star rating on Trustpilot.
- ❌ Limited following on social media.
“Reputation is where Moonspin struggles. If the brand launched in 2025, I’d excuse them, but it’s been around since 2023 and has had ample time to build a social media presence and a reputation. I had no notable concerns during my time here, but user feedback and Trustpilot ratings are overwhelmingly negative. For this reason, I can only give Moonspin 2.0 for trust and reputation.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating | 2.5 |
| Industry Rating* | 3.5 |
Moonspin Feedback From Users On Reddit
Pre-warning for potential moonspin players
byu/iliketowatchpopcorn inChumbaCasino
Has anyone cashed out on Moonspin? I’m not finding much info/posts/comments about them
byu/Cassilouwho13 inSweepsCoinGuide
Social Media and Followers
| Platform | Followers* |
|---|---|
| Facebook(2) | 140+ |
| Instagram(3) | 110+ |
| X (Twitter)(4) | 815+ |
| YouTube | N/A |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from Moonspin’s Terms and Conditions as they favor the company and can be considered unfair from the perspective of yourself (the user).
"(Section 5.10.3) We reserve the right to refuse to open or the right to close a User Account at our sole discretion. We reserve the right to place limits on, suspend, close, or refuse to open a User Account in our sole discretion. If we close your User Account pursuant to these Terms and Conditions, the consequences set out in this Section 5.10 below shall apply. If we close your User Account for any reason, any license to continued use, enjoyment or benefit of or from the Gold Coins and Sweeps Coins will be terminated."
Moonspin, Terms and Conditions
Combined with:
"(Section 3.4) All Virtual Coins under this License are forfeited if Your account is terminated or suspended for any reason, in our sole and absolute discretion or if the Services are no longer available."
Moonspin, Terms and Conditions
This provision gives Moonspin the unchecked authority to suspend or close your account—and take all your Gold Coins and Sweeps Coins—without explaining why. While it's common for platforms to reserve some control for security or compliance reasons, using “sole and absolute discretion,” combined with the absence of an appeal process, leaves you unprotected against arbitrary decisions.
"(Section 8.7.2) We reserve the right, in our sole discretion, to limit the value of your Prize redemptions to: USD$2,500 per day; or USD$7,500 per week; or USD$15,000 per month."
Moonspin, Terms and Conditions
This clause allows Moonspin to limit how much you can redeem in prizes on a daily, weekly, or monthly basis—entirely at their discretion, without clear criteria or advance notice. If you’re redeeming Sweeps Coins for cash prizes, this could lead to unexpected delays or restrictions on accessing winnings you’ve rightfully earned, even if you’ve followed all the rules and completed verification.
"(Section 5.10.5) If Star Pulse Limited suspends or closes Your User Account for any of the reasons referred to in these Terms, You will be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by Star Pulse Limited (together “Claims”) arising therefrom, and You will indemnify and hold Star Pulse Limited harmless on demand for such Claims."
Moonspin, Terms and Conditions
This provision puts an unreasonable burden on you by making you financially responsible for any costs or damages Moonspin claims to incur if they suspend or close your account for reasons listed in the terms (like suspected fraud or a breach). While it’s tied to specific triggers, the broad wording—such as “any and all claims” and an “on demand” indemnity requirement—could expose you to unpredictable financial risk, even if Moonspin’s decision is subjective or turns out to be wrong.
9. Usability Rating: 4.0
- ✅ Fast load speeds across devices.
- ✅ Consistent UX and UI across platforms.
- ✅ Operating systems iOS, Android, MacOS, Windows, and ChromeOS supported.
- ✅ Web browsers Google Chrome, Safari, Firefox, Microsoft Edge, and Opera supported.
- ✅ The game lobby uses filters and a search facility.
- ❌ No mobile apps for iOS or Android.
“Navigation is intuitive, the site loads fast, and the filters make finding what you’re looking for easy. The lack of a mobile app isn’t ideal, but overall, the experience was smooth on both desktop and mobile browsers, so an app wouldn’t add much to the usability aspect. At the same time, it limits Moonspin from getting a higher than 4.0 rating here, which is still good.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 2 seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera |
| Overall UX & UI | Good |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 4.0
- ✅ Fast load speeds using a mobile browser.
- ✅ Full games catalog on mobile devices.
- ❌ No mobile app to download.
“No app, but Moonspin runs fast on mobile browsers and gives you full access to the game catalog. I had no issues playing or navigating, so I’m comfortable giving this a 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
11. Customer Care Rating: 4.5
- ✅ 24/7 live chat support.
- ✅ Initial contact is via chatbot, but live operatives are immediately available on request.
- ✅ Responses to email help requests are fast and comprehensive.
- ❌ No telephone support.
“Customer support was quick and helpful during my testing. The chatbot provides a point of access, and you can ask to connect to a real agent and talk to them within minutes. The live chat is available 24/7, which makes up for a lack of phone support. Rated the customer support 4.5 out of 5 stars.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | 24/7 |
| Live Chat | Yes |
| Chat Bots | Yes, and live support |
| Email Support | Yes support@moonspin.us |
| Telephone Support | No |
| Help Center | Yes |
First Response Time (FRT) Test Results
I tested the response times for the available contact methods for Moonspin customer support. The results are listed below.
- Live Chat FRT: 20 seconds
- Email Support FRT: 7 minutes
- Website Support Request FRT: N/A
- Telephone: N/A
Summary and Finishing Thoughts
“Moonspin has a lot going for it—an easy registration process, daily rewards, crypto redemptions, and a game library that rivals many sweepstakes sites. Most features work well, and I had a generally smooth experience during testing. However, the poor Trustpilot ratings, user complaints about redemptions, and a general lack of transparency with the brand are hard to overlook. That’s why, even with an overall rating of 4.0, I can’t recommend Moonspin at this time, at least not for making purchases or spending too much time on the site.”
Patrik Lidin, Sweepstakes Casino Expert
Sites Like Moonspin Casino
These are the best alternative and similar sites like Moonspin if you want to explore more or other options.
Free 100,000 Crown Coins + 2 Sweepstakes Coins 
Free 15,000 Gold Coins + 5 SCs 
7,500 Gold Coins + 2.5 Sweepstakes Coins Moonspin Company Overview
| Company Name US | Star Pulse Limited |
| Address | Genevis, 2, Geneva Court, Flat/Office 301, 3116, Limassol, Cyprus |
| Phone | N/K |
| N/K | |
| Established | 2023 |
| Company Number | HE406365 |
This Is How Our Review of Moonspin Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 10 hours between 03-21-2025 to 04-02-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | New York |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
Moonspin Frequently Asked Questions
No, Moonspin is predominantly a cryptocurrency sweepstakes casino. However, you can use Skrill to buy packages and Bitcoin, Ethereum, Litecoin, Ripple, Tether, Dogecoin, and Tron.
Yes, the site uses Gold Coins to allow players to enjoy the games without spending any real cash. You get bonus Gold Coins when you join and additional coins when you log in daily.
No, you win Sweepstakes Coins when playing the games. These coins can be redeemed for cash in your cryptocurrency wallet. The minimum redemption amount is 100 Sweepstakes Coins.
Yes, Moonspin requires all users to complete KYC verification after registration. You’ll need to upload a valid ID and pass a facial recognition check before purchasing coin packages or redeeming Sweepstakes Coins. However, you can still claim daily Gold Coin bonuses and play for fun without spending money.
Resources & Sources
- Moonspin FAQ Responsible Gaming, accessed on March 22, 2025, <https://moonspin.us/blog/faq/>
- Moonspin on Facebook, accessed on March 30, 2025, <https://www.facebook.com/profile.php?id=61565755387166>
- Moonspin on Instagram, accessed on March 30, 2025, <https://www.instagram.com/moonspin.us/>
- Moonspin on X (Twitter), accessed on March 30, 2025, <https://x.com/MoonspinUS/>
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60,000 Gold Coins and 3 Sweepstakes Coins