USA
Moonspin Review
I had a great time playing at Moonspin, a sweepstakes site with plenty of free rewards and over 1,250 games. The recent developments are really helping the site's reputation.
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What is good?
- Welcome bonus of 60,000 Gold Coins and 2 Sweeps Coins.
- Daily login reward of 1,000 Gold Coins and 0.5 Sweep Coins.
- Gold coin package purchase prices start at $4.99 and all packages include SC.
- Registration is quick and straightforward.
- 1,300+ games available.
- Several responsible gambling measures, including limits on game time and spending and self-exclusion.
- 24/7 live chat for customer care.
- Moonspin Originals games.
What is bad?
- Redemptions start from 100 Sweepstakes Coins.
- No mobile app.
- No Gift Card redemptions.
- Limited purchase method options.
Moonspin Overall Performance: 4.5
“Moonspin has been going through some big changes in the past months. It is no longer a crypto-focused sweepstakes casino, but rather a traditional sweepstakes site. Still offering crypto-purchases and redemptions, but there's a new company behind the brand, focusing on building reputation and providing players with a high-quality gaming experience. The site offers 1,250+ games from trusted providers, including Moonspin Originals, with several crash-type games. There are also frequent SC promotions, competitions, and tournaments both on-site and on social media. Before, the site lacked a Loyalty Program, but now it welcomes players to the Moonspin Elite VIP experience. Trustpilot reviews are also increasingly better. Overall, the site got a nice facelift, and users seem to like it. I rated this new version a 4.5 out of 5.0.”
Patrik Lidin, Sweepstakes Casino Expert
Moonspin Rating Overview
- Coin Rewards and Promotions Rating: 4.5
- Redeeming Coins Rating: 3.5
- Purchasing Coins Rating: 4.5
- Registration and Verification (KYC) Rating: 4.0
- Social Games and Software Rating: 4.5
- Responsible Gambling Rating: 5.0
- Trust and Reputation Rating: 4.0
- Fairness and User Rights Rating: 3.0
- Usability Rating: 4.5
- Mobile Rating: 4.0
- Customer Care Rating: 4.5
Why You Should Read and Trust Our Moonspin Review
JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Moonspin review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.
High-Level Overview of Moonspin
| 🌐 Website URL | https://moonspin.us/ |
| 🔐 Part of SPGA Alliance | No |
| 🛑 Legal Age Requirement | 18 |
| 🎰 Number of Social Casino Games | 1,250+ |
| 🎰 Types of Social Casino Games | Slots, Megaways, Hold & Win, Bingo, Table Games |
| 💳 Purchase Options | Visa, MasterCard, Standard ACH, Cryptocurrencies |
| 💰 Welcome Rewards | 60,000 Gold Coins and 2 Sweepstakes Coins |
| 💵 Cost of Coin Package | $4.99 to $999.99 |
| 🪙 SC Minimum Redemption | 100 Sweeps Coins |
| 💳 Redemption Options | Visa, MasterCard, Standard ACH, Cryptocurrencies |
| 📱 Compatible Devices | Desktop, Laptop, Tablet, Mobile |
Moonspin State Availability and Differences Between States
Moonspin is available in all US states except California, Connecticut, Delaware, Idaho, Georgia, Louisiana, Nevada, Michigan, Montana, Nebraska, New Jersey, New York, North Dakota, Tennessee, and Washington(1). The minimum age requirement to access Moonspin is 18.
Disclaimer: Per the Michigan Gaming Control Board (MGCB), sweepstakes casinos are legally banned from operating in the state of Michigan, and natural residents should not register and play at any sweepstakes sites that remain available on the Internet.
1. Coin Rewards and Promotions Rating: 4.5
- ✅ Welcome bonus of 60,000 Gold Coins and 2 Sweeps Coins.
- ✅ Daily login reward of 1,000 Gold Coins and 0.5 Sweeps Coins.
- ✅ Options to earn coins using regular promotions on the website, social media, and via mail-in requests.
- ✅ Moonspin Elite Loyalty Program.
“Moonspin makes it easy to get started since you receive 60,000 GC and 2 SC for free after registering. Plus, you can collect daily login rewards and earn extra coins from social media giveaways and mail-in requests. It's a solid setup, and the Moonspin Elite Loyalty Program is also a nice way to get players back on the site.”
Patrik Lidin, Sweepstakes Casino Expert
How to Earn Moonspin Sweepstakes Casino
Moonspin Casino Welcome Rewards(2)
The welcome bonus at Moonspin is 60,000 Gold Coins and 2 Sweeps Coins, which is divided into three: 20,000 GC + 1 SC per day for the first 2 days.
There's also a Welcome Offer of 200% Extra on your first $9.99 purchase.
Moonspin Casino Daily Login Rewards(3)
Once you have an account at Moonspin, you can log in daily and get a reward of 1,000 Gold Coins and 0.5 Sweepstakes Coins (if your balance is below 1 SC).
Competitions and Promotions(4)
You’ll find regular competitions on the Moonspin website and social media pages. You can check the number of coins available by reading the terms and conditions for the promotion.
Daily Happy Hour promo between 7-9 PM EST, and weekly tournaments.
Spin To Win: Hit at least 100x multiplier on Moonspin Games: Crash, Limbo or When Moon Bro, and get 30 Free Spins. One prize available per player every 30 days from your previous hit. Free Spins are awarded on SC game Four Lucky Clover.
Social Media Offers
Moonspin has social media accounts on Facebook, X (Twitter), and Instagram. You can find promotions and giveaways advertised on these pages. You usually need to complete an activity to get Gold Coins or Sweeps Coins as a reward.
Moonspin Sweepstakes Casino Mail-in Request(5)
You can get additional Sweeps Coins by sending an unfolded 4” x 6” request card in a stamped #10 envelope to the following address:
MoonSpin.US
PO Box 8213
Manchester NH 03108
Step-By-Step Guide for Moonspin Write-in Rewards: Postcard and Envelope
Before you send a mail-in request to Moonspin, you must obtain a unique 10-digit Postal Request Code. To do this, you should take the following steps:
- Access your player profile.
- Click the “Generate Code” button next to “AMOE Code Generation.”
- Make a note of the code that’s generated.
Once you have the code, complete the Moonspin mail-in request process.
Handwrite your return address on the front of the envelope, along with the words “Sweeps Entries.”
Handwrite the following information on one side of the Request Card:
- i. Your Postal Request Code in the top left-hand corner, followed by the information below.
- ii. The date your Postal Request Code was generated.
- iii. The email address associated with your account.
- iv. Your username.
- v. Your user ID.
- vi. The following statement:
“I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Moonspin. By submitting this request, I hereby declare that I have read, understood, and agree to be bound by Moonspin’s Terms and Conditions, and Sweepstakes Rules.”
Moonspin, Mail-In Request
You should be aware of the following information about mail-in requests.
- Players are limited to one mail-in request per envelope per day.
- Handwriting on the Request Card and envelope must be legible.
- Sweepstakes coins are displayed in a player’s account once the request is processed.
Moonspin Loyalty and VIP Program(6)
Moonspin has a brand new Loyalty Program, called Moonspin Elite. Your activity on the site is reviewed every 30 days, and you're ranked according to how much you've played and spent on the site. The VIP Program has perks such as Coinback.
Moonspin Promo Code
You don’t need a promo code to claim bonuses or promotions at Moonspin.
Refer-a-friend Program
Moonspin doesn't have a friend referral program, as of January 21, 2026.
Moonspin Compared to High 5 Casino: Promotional Offering
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| Welcome Bonus | 60,000 Gold Coins and 2 Sweepstakes Coins | Free 250 Game Coins + 5 Sweeps Coins + 600 Diamonds |
| Daily Reward | 1,000 Gold Coins and 0.5 Sweepstakes Coins | Game Coins + 1 Sweeps Coin |
| Loyalty Program | ✅ Yes | ✅ Yes |
| Mail-In Request Reward | 1 Moon Coin | 3 Sweeps Coins |
2. Moonspin Redeeming Coins Rating: 3.5
- ✅ Sweeps coins can be redeemed for cash prizes.
- ✅ The redemption process is completed in 24-48 hours.
- ✅ 1x playthrough requirement.
- ❌ The minimum $100 redemption amount is high.
- ❌ No Gift Card redemptions are available.
“Moonspin’s redemptions are fairly quick and easy. The minimum redemption for 100 Sweeps Coins is pretty high, but you can use Credit and Debit Cards and bank transfer to redeem your coins. The playthrough requirement is 1x, which is fair. I gave this category a 3.5 rating, I miss the option to redeem for Gift Cards.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Rewards Redemption | Yes |
| Minimum Rewards Redemption | 100 Sweeps Coins |
| Gift Cards Minimum Redemption Limit | No |
| Cash Prize Minimum Redemption Limit | $100 |
| Redemption Options | Visa, MasterCard, Standard ACH, Cryptocurrencies |
| Average Rewards Redemption Time | Up to 7 business days |
Moonspin Redemption Process: Step-by-Step
To redeem Sweeps Coins at Moonspin, you should complete the following process:
- Click on your account ID.
- Click the “Redeem” tab.
- Link your bank.
- Select the number of Sweeps Coins you want to redeem.
- Click “Redeem” to confirm.
Redemptions can take up to 5 business days to be approved, and then 24-48 hours for them to be processed.
Moonspin Compared to High 5 Casino: Redemptions
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| Minimum Redemption Gift Cards | ❌ No | 50 Sweeps Coins |
| Minimum Redemption Cash Prizes | 100 Sweeps Coins | 100 Sweeps Coins |
| Minimum Redemption Crypto | 100 Sweeps Coins | ❌ No |
| Redemption Methods | Visa, MasterCard, Standard ACH, Cryptocurrencies | Online Banking, Skrill, Prizeout |
| Wagering Requirement | 1x | 1x |
3. Purchasing Coins Rating: 4.5
- ✅ Good variety of GC packages are available.
- ✅ Maximum purchase is $999.99.
- ✅ Credit/Debit Card and bank transfer purchases.
- ❌ Gold coin package purchase prices start at $4.99.
“Moonspin has affordable packages starting at $4.99 and supports many payment methods, including debit and credit cards, and Standard ACH purchases. It’s a smooth process once you’re set-up, but it would be nice to see more options, like e-wallets. All coin bundles include a matching number of sweepstakes coins, starting from as low as $4.99. Overall, solid and earns a 4.5 rating.”
Patrik Lidin, Sweepstakes Casino Expert
Purchase a Game (Gold) Coin package at Moonspin
Moonspin has two types of currencies: Gold Coins and Sweepstakes Coins. You can only purchase Gold Coins, although many packages include free Sweeps Coins. These are the packages available:
- $4.99 for 10,000 Gold Coins and 5 free Sweeps Coins.
- $9.99 for 20,000 Gold Coins and 10 free Sweeps Coins.
- $19.99 for 40,000 Gold coins and 20 free Sweeps Coins.
- $49.99 for 100,000 Gold Coins and 50 free Sweeps Coins.
- $99.99 for 200,000 Gold Coins and 100 free Sweeps Coins.
- $199.99 for 400,000 Gold Coins and 200 free Sweeps Coins.
- $399.99 for 800,000 Gold Coins and 400 free Sweeps Coins.
- $499.99 for 1,000,000 Gold Coins and 500 free Sweeps Coins.
- $999.99 for 2,000,000 Gold Coins and 1,000 free Sweeps Coins.
To purchase a Gold Coins package, you follow this process:
- Click “Buy Gold Coins”;
- Choose Bundle;
- Select the payment option you want to use;
- Make the purchase.
Coin Purchasing Overview and Methods
| Category | Details |
|---|---|
| Minimum Purchase Amount | $4.99 |
| Maximum Purchase Amount | $999.00 |
| Average Purchase Time | Instant |
| Average Redemption Time | Up to 7 business days |
| Payment Method | Purchase | Redemption |
|---|---|---|
| Visa | ✅ | ✅ |
| MasterCard | ✅ | ✅ |
| PayPal | ❌ | ❌ |
| Apple Pay | ❌ | ❌ |
| Google Pay | ❌ | ❌ |
| Skrill | ❌ | ❌ |
| Trustly | ❌ | ❌ |
| Venmo | ❌ | ❌ |
| Cash App | ❌ | ❌ |
| PayNearMe | ❌ | ❌ |
| Discover | ❌ | ❌ |
| Standard ACH | ✅ | ✅ |
| Gift Card | ❌ | ❌ |
| Cryptocurrency | ✅ | ✅ |
Moonspin Compared to High 5 Casino: Coin Store
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| Minimum Purchase Limit | $4.99 | $1.80 |
| Maximum Purchase Limit | $999.99 | $1,000 |
| Number of Gold Coin Packages | 9 | 15 |
| Payment Methods | Visa, MasterCard, Standard ACH | Visa, Mastercard, Skrill, Trustly, American Express, PayPal |
4. Registration and Verification (KYC) Rating: 4.0
- ✅ Registration using email or Google is available.
- ✅ Registration is quick and straightforward.
- ✅ Facebook SSO option is available.
- ❌ No registration using Apple, Instagram, or X.
To register an account at Moonspin, you use the following process:
- Click “Register.”
- Provide your email address and password on the pop-up screen and click to continue.
- Provide your name, date of birth, and state, and accept the terms and conditions.
“Registration could be faster as it took around 3 minutes. KYC is not required to register, but it will be for purchases. The process is seamless thanks to their integration with Sumsub. After that, you’re free to make purchases and redemptions. For now, I limited the rating to 4.0.”
Patrik Lidin, Sweepstakes Casino Expert
| Registration Method | Details |
|---|---|
| Email Registration | Yes |
| Gmail Signup (Google Account) | Yes |
| Facebook Signup | Yes |
| Apple Signup | No |
| Instagram Signup | No |
| X (Twitter) | No |
KYC (Know Your Customer) Process at Moonspin
When you create an account at Moonspin, you must complete the KYC process, which verifies your identity.
The operators use the digital identity verification platform Sumsub to conduct the process, which is as follows:
- Upload a valid government-issued ID, such as a passport or driver’s license.
- Complete additional facial recognition checks.
- Sumsub scans the documents and completes the verification process.
Moonspin Compared to High 5 Casino: Registration
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| Email Registration | ✅ Yes | ✅ Yes |
| Gmail SSO | ✅ Yes | ✅ Yes |
| Facebook SSO | ✅ Yes | ✅ Yes |
| Apple SSO | ❌ No | ❌ No |
| Other SSO Options | ❌ No | ❌ No |
5. Social Games and Software Rating: 4.5
- ✅ 1,250+ games available.
- ✅ Games catalog includes online slots, jackpot games, bingo, and poker.
- ✅ Top software providers represented, such as Playson, Booming Games, Hacksaw Gaming, BGaming, and Netgaming.
- ✅ New providers being launched every 2 months.
- ✅ Original games by 'Moonspin Originals’.
- ❌ No live dealer games.
- ❌ Slow loading times.
“Moonspin delivers a big game library with over 1,250 titles and a strong lineup of well-known providers. With so many games, it’s surprising that there are no live dealer games. But, at least there are many original games like Crash, Dice, and Limbo. Additionally, you’ll find plenty of jackpot games. It’s a good game library, but live dealer games are crucial and take the rating down to 4.5.”
Patrik Lidin, Sweepstakes Casino Expert
Casino Games
| Category | Details |
|---|---|
| Online Sweepstakes Slots | Yes |
| Jackpot Games | Yes |
| Live Dealer Games | No |
| Table Games | Yes |
| Bingo | Yes |
| Lottery | No |
| Scratch Cards | No |
| Poker | Yes |
| Sports Betting | No |
Software Providers
| Category | Details |
|---|---|
| Examples of Top Software Providers | Playson, Booming Games, Hacksaw Gaming, BGaming, Netgaming |
| Number of Software Providers | 22 |
| Live Dealer Providers | N/A |
| Custom Software | Yes, Moonspin Original |
| Downloadable Apps | No |
Moonspin Compared to High 5 Casino: Game Offering
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| Online Slots | 1,250+ | 1,300+ |
| Live Dealer Games | ❌ No | ✅ Yes |
| Jackpot Games | ✅ Yes | ✅ Yes |
| Bingo Games | ✅ Yes | ❌ No |
| Sports Betting | ❌ No | ❌ No |
| Online Poker | ✅ Yes | ❌ No |
| Software Providers | 23+ | 18+ |
6. Moonspin Responsible Gambling Rating: 5.0
- ✅ Very good variety of RGB tools.
- ✅ Self-exclusion is available.
- ✅ Spending limits and reality checks are available.
- ✅ All available via the Customer Account.
- ❌ No self-assessment questionnaire.
You can use the responsible gambling tools at Moonspin to set limits immediately(7). You can limit the time and money you spend on the site. You can also self-exclude to take a complete break from playing. All responsible gambling measures are listed in the FAQ section of the website.
To use these responsible gambling measures, access your account and click the relevant link to set limits or self-exclude.
“I was impressed by the instant access to responsible gambling tools; everything can be managed in real-time from your account instead of going through customer support. Time and spend limits, reality checks, and self-exclusion are all available from your account, which is exactly how it should be. Perfect 5.0 rating for responsible gambling.”
Patrik Lidin, Sweepstakes Casino Expert
7. Trust and Reputation Rating: 4.0
- ✅ 49% 5-star rating on Trustpilot.
- ✅ Clear company information.
- ✅ Active social media accounts with growing number of followers.
- ❌ 22% 1-star rating on Trustpilot.
“Reputation is where Moonspin struggled in the past. The brand has been around since 2023 and has had ample time to build a social media presence and a reputation. This was not the case a few months ago, but now there's a new company behind the brand, which focuses on developing the site. I had no notable concerns during my time here, but user feedback and Trustpilot ratings could be better. For this reason, I give Moonspin 4.0 for trust and reputation.”
Patrik Lidin, Sweepstakes Casino Expert
Brand Rating From Other Critics
| Source | Average Rating |
|---|---|
| iOS Rating | N/A |
| Android Rating | N/A |
| Trustpilot Rating(8) | 3.6 |
| Industry Rating* | 4.0 |
Moonspin Feedback From Users On Reddit
https://www.reddit.com/r/ChumbaCasino/comments/18wryeq/prewarning_for_potential_moonspin_players/
https://www.reddit.com/r/SweepsCoinGuide/comments/1jgajqn/has_anyone_cashed_out_on_moonspin_im_not_finding/
Social Media and Followers
| Platform | Followers* |
|---|---|
| Facebook(9) | 1,200+ |
| Instagram(10) | 480+ |
| X (Twitter)(11) | 1,190+ |
| YouTube | N/A |
8. Fairness and User Rights Rating: 3.0
Everyone should be aware of the following provisions from Moonspin’s Terms and Conditions as they favor the company and can be considered unfair from the perspective of yourself (the user).
"(Section 5.10.3) We reserve the right to refuse to open or the right to close a User Account at our sole discretion. We reserve the right to place limits on, suspend, close, or refuse to open a User Account in our sole discretion. If we close your User Account pursuant to these Terms and Conditions, the consequences set out in this Section 5.10 below shall apply. If we close your User Account for any reason, any license to continued use, enjoyment or benefit of or from the Gold Coins and Sweeps Coins will be terminated."
Moonspin, Terms and Conditions
Combined with:
"(Section 3.4) All Virtual Coins under this License are forfeited if Your account is terminated or suspended for any reason, in our sole and absolute discretion or if the Services are no longer available."
Moonspin, Terms and Conditions
This provision gives Moonspin the unchecked authority to suspend or close your account—and take all your Gold Coins and Sweeps Coins—without explaining why. While it's common for platforms to reserve some control for security or compliance reasons, using “sole and absolute discretion,” combined with the absence of an appeal process, leaves you unprotected against arbitrary decisions.
"(Section 8.7.2) We reserve the right, in our sole discretion, to limit the value of your Prize redemptions to: USD$2,500 per day; or USD$7,500 per week; or USD$15,000 per month."
Moonspin, Terms and Conditions
This clause allows Moonspin to limit how much you can redeem in prizes on a daily, weekly, or monthly basis—entirely at their discretion, without clear criteria or advance notice. If you’re redeeming Sweeps Coins for cash prizes, this could lead to unexpected delays or restrictions on accessing winnings you’ve rightfully earned, even if you’ve followed all the rules and completed verification.
"(Section 5.10.5) If Star Pulse Limited suspends or closes Your User Account for any of the reasons referred to in these Terms, You will be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by Star Pulse Limited (together “Claims”) arising therefrom, and You will indemnify and hold Star Pulse Limited harmless on demand for such Claims."
Moonspin, Terms and Conditions
This provision puts an unreasonable burden on you by making you financially responsible for any costs or damages Moonspin claims to incur if they suspend or close your account for reasons listed in the terms (like suspected fraud or a breach). While it’s tied to specific triggers, the broad wording—such as “any and all claims” and an “on demand” indemnity requirement—could expose you to unpredictable financial risk, even if Moonspin’s decision is subjective or turns out to be wrong.
9. Usability Rating: 4.5
- ✅ Consistent UX and UI across platforms.
- ✅ Operating systems iOS, Android, MacOS, Windows, and ChromeOS supported.
- ✅ Web browsers Google Chrome, Safari, Firefox, Microsoft Edge, and Opera supported.
- ✅ The game lobby uses filters and a search facility.
- ✅ Easy access to site information and FAQ.
- ❌ No mobile apps for iOS or Android.
- ❌ Slow loading times on both desktop and mobile.
“Navigation is intuitive, the site loads fast, and the filters make finding what you’re looking for easy. The lack of a mobile app isn’t ideal, but overall, the experience was smooth on both desktop and mobile browsers, so an app wouldn’t add much to the usability aspect. One thing I've noticed is the slow loading times. Moonspin got a 4.5 rating here, which is still very good.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Mobile App | No |
| Mobile Website | Yes |
| Loading Speed Mobile App | N/A |
| Loading Speed Mobile Website | 8+ seconds |
| Supported Operating Systems | iOS, Android, MacOS, Windows, ChromeOS |
| Supported Web Browsers | Google Chrome, Safari, Firefox, Microsoft Edge, Opera |
| Overall UX & UI | Excellent |
| Navigation | Intuitive |
| Game Lobby Filters | Yes |
| Search Function | Yes |
10. Mobile Rating: 4.0
- ✅ Full games catalog on mobile devices.
- ✅ Easy-to-navigate mobile site.
- ✅ Fully optimized site for smaller devices.
- ❌ No mobile app to download.
“No mobile sweepstakes apps are available, but Moonspin runs fast on mobile browsers and gives you full access to the game catalog. I had no issues playing or navigating, so I’m comfortable giving this a 4.0. Loading times could be faster.”
Patrik Lidin, Sweepstakes Casino Expert
| Source | JustGamblers Rating | Apple App Store Rating | Google Play Store Rating |
|---|---|---|---|
| iOS App | N/A | N/A | N/A |
| Android App | N/A | N/A | N/A |
Moonspin Compared to High 5 Casino: Mobile App
| Category Compared | Moonspin | High 5 Casino |
|---|---|---|
| iOS App | ❌ No | ✅ Yes, 4.6 rating |
| Android App | ❌ No | ✅ Yes, 3.9 rating |
11. Customer Care Rating: 4.5
- ✅ 24/7 live chat support.
- ✅ Initial contact is via chatbot, but live operatives are immediately available on request.
- ✅ Responses to email help requests are fast and comprehensive.
- ✅ Extensive FAQ section is available on the site.
- ❌ No telephone support.
“Customer support was quick and helpful during my testing. The chatbot provides a point of access, and you can ask to connect to a real agent and talk to them within minutes. The live chat is available 24/7, which makes up for a lack of phone support. Rated the customer support 4.5 out of 5 stars.”
Patrik Lidin, Sweepstakes Casino Expert
| Category | Details |
|---|---|
| Customer Support Opening Hours | 24/7 |
| Live Chat | Yes |
| Chat Bots | Yes, and live support |
| Email Support | Yes support@moonspin.us |
| Telephone Support | No |
| Help Center | Email, FAQ, Live Chat |
First Response Time (FRT) Test Results
I tested the response times for the available contact methods for Moonspin customer support. The results are listed below.
- Live Chat FRT: 20 seconds
- Email Support FRT: 7 minutes
- Website Support Request FRT: N/A
- Telephone: N/A
Summary and Finishing Thoughts
“Moonspin has a lot going for it: an easy registration process, daily rewards, frequent promotions, VIP Program, cash prize redemptions, and a game library that rivals many sweepstakes sites. Most features work really well, and I had a generally smooth user experience during testing. However, Trustpilot ratings need some work, user complaints about redemptions is hard to overlook. I wasn't comfortable recommending Moonspin before, but now I can safely say that with all the new developments, the site is worth a try. Try it out, start with smaller purchases if you like it, and see how far the experience goes.”
Patrik Lidin, Sweepstakes Casino Expert
Sites Like Moonspin Casino
These are the best alternative and similar sites like Moonspin if you want to explore more or other options.
Free 100,000 Crown Coins + 2 Sweepstakes Coins 
Free 15,000 Gold Coins + 5 SCs 
7,500 Gold Coins + 2.5 Sweepstakes Coins Moonspin Company Overview
| Company Name US(12) | Solar Bloom LLC |
| Address | 312 W. 2nd St #2678, Casper, WY 82601 |
| Phone | N/K |
| info@solarbloom.us | |
| Established | 2025 |
| Company Number | 2025-001608219 |
This Is How Our Review of Moonspin Was Conducted
| Category | Details |
|---|---|
| Tester and Reviewer | Patrik Lidin |
| Time of Testing | Approximately 10 hours between 03-21-2025 to 04-02-2025 |
| Devices Used for Testing | Android and iPhone were used for mobile tests, and MacBook for desktop tests. |
| Location | New York |
| High-level Overview of Methodology | With a focus on mobile devices: Registration, verification, claiming rewards, purchasing coins, playing Games, contact support, redeeming coins, and KYC check when prompted. |
Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.
Moonspin Frequently Asked Questions
Yes, you can use Debit and Credit Cards, Standard ACH, and various cryptocurrencies to buy Gold Coin packages at Moonspin.
Yes, the site uses Gold Coins to allow players to enjoy the games without spending any real cash. You get bonus Gold Coins when you join and additional coins when you log in daily.
No, you win Sweepstakes Coins when playing the games. These coins can be redeemed for cash prizes. The minimum redemption amount is 100 Sweepstakes Coins.
No, you can register and start playing without completing the KYC. But Moonspin requires all users to complete KYC verification to make purchases or redemptions on the site.
Sources for Moonspin Review Page
- Moonspin State Availability Information, accessed on November 13, 2025, <https://moonspin.us/blog/terms-and-conditions/>
- Moonspin Welcome Bonus Information, accessed on November 13, 2025, <https://moonspin.us/blog/welcome-to-the-moonity/>
- Moonspin Daily Bonus Information, accessed on November 13, 2025, <https://moonspin.us/blog/claim-your-daily-login-bonus-every-24-hours/>
- Moonspin Promotions Information, accessed on November 13, 2025, <https://moonspin.us/promotions>
- Moonspin AMOE Information, accessed on November 13, 2025, <https://moonspin.us/blog/moonspin-sweepstake-rules/>
- Moonspin VIP Program Information, accessed on November 13, 2025, <https://moonspin.us/blog/welcome-to-moonspin-elite-where-loyalty-shines-brightest/>
- Moonspin FAQ Responsible Gaming, accessed on March 22, 2025, <https://moonspin.us/blog/faq/>
- Moonspin Trustpilot Ratings, accessed on November 12, 2025, <https://www.trustpilot.com/review/moonspin.us>
- Moonspin on Facebook, accessed on November 12, 2025, <https://www.facebook.com/profile.php?id=61565755387166>
- Moonspin on Instagram, accessed on November 12, 2025, <https://www.instagram.com/moonspin.us/>
- Moonspin on X (Twitter), accessed on November 12, 2025, <https://x.com/MoonspinUS/>
- Moonspin Company, Solar Bloom LLC Information, accessed on November 12, 2025, <https://solarbloom.us/>
Changelog for Moonspin Review
- 05-27-2026: Updated a generic headline for the footnote section to be better aligned with the context of this page. Additionally, this required changing all jump-to-links from footnotes to the corresponding number in the page text.
- 05-12-2026: Updated the Welcome Bonus from 60,000 GC + 3 SC to 60,000 GC + 2 SC.
- Added cryptocurrencies as deposit and withdrawal methods.
- 02-26-2026: Added a link to an internal page with an in-depth Moonspin mail-in request guide, complete with a YouTube video guide.
01-21-2026: Updated information about the legal availability of Moonspin in California, Connecticut, Delaware, New Jersey, and Tennessee. Also added several internal links, along with minor edits, to link to relevant pages that provide more context and potential assistance for readers who want to learn more about a specific area of sweepstakes casinos. Also added the section below, "Have you played at Moonspin? Or do you have a question about this site?"
Have you played at Moonspin? Or do you have a question about this site?
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User Reviews for Moonspin
All good so far
Crypto is my go-to for online stuff whenever I can use it, so Moonspin got my attention. Loving the games so far, and it was super easy buying coins with crypto. About to redeem my first $100 to my wallet. If this goes okay, it'll get a five rating from me.
Crypto deposits are a breeze
You don't get many sweeps sites that take crypto so it's refreshing to use my crypto wallet at Moonspin. I've not had any problems at all buying coins and playing but I've seen the stuff about redeeming problems so I'm not giving the site a 5/5 just yet.
cool games but the cash part is blurry
Moonspin’s got some decent slots, I had a good time messing around with the free coins. but when it came time to try and redeem for real money… yeah, I got no clue what I was doing. the info’s all scattered and I couldn’t tell what counted or when I was even allowed to cash out. I prob clicked around for like 20 mins before just giving up. not sayin it’s bad, just wish they explained things better right up front.
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60,000 Gold Coins and 2 Sweepstakes Coins