Ocean online casino Review

A Comprehensive Guide from JustGamblers.com with Details about Promotions, Signups and Financial Transactions at Ocean Online Casino

Is Ocean Online Casino Trustworthy? Find Out in Our Honest Ocean Online Casino Review

Operator data

Company name

AC Ocean Walk, LLC

Address

500 Boardwalk, Atlantic City, New Jersey 08401

Licenses

Administered through the New Jersey Division of Gaming Enforcement

Founded year

2018

VAT number

N/A

Registration number

License Number: 386-50

Vendor Identification Number: 86583

Payment (Deposit)

Play+, Visa/Mastercard, Bank Transfer, PayNearMe, Cash at Ocean Resort Casino Cage, Wire Transfer, eCheck

Payment (Withdrawal)

Play+, Visa/Mastercard, Bank Transfer, PayNearMe, Cash at Ocean Resort Casino Cage, Wire Transfer, eCheck

Deposit bonus

Initial bonus match up to $500

Minimum deposit

$10

Minimum withdrawal

$10

Payout speed

At least 24 hours but up to 7 days

Currencies

USD

Software

GAN, Incredible Technologies, Konami, IGT, NYX, Gaming Realms, Ainsworth, Slots Symphony

Products

EZBaccarat, Video Poker, Roulette, Blackjack, Slots

Amount of games

Over 100

Devices

Desktop and internet browser on any mobile device or tablet

Languages supported

English

Restricted countries

Unavailable outside New Jersey

Associated brands

Ocean Casino Resort, AC Walk LLC

Awards

None

Affiliate program

None

Customer Support

Live chat, Phone, E-mail

Phone number

855-740-7097

Email address

[email protected]

Availability

Between 8 AM and 2 AM EST, 7 days a week

Is Ocean Online Casino Trustworthy?

Ocean Online Casino is extremely new to the world of online gambling sites. It launched as an extension of the Ocean Casino Resort which opened in Atlantic City in 2018. Due to its short tenure in the industry, the jury is still out in many ways as to whether this casino will grow into a competitor for other online casinos in New Jersey. 

Does Ocean Online Casino Have any Certificates?

Although Ocean Online Casino does not offer a direct reference to a security certificate, it has teamed up with well-known software developers that feature games designed to keep your security protected. 

How Is Ocean Online Casino Licensed?

Ocean Online Casino is licensed through the New Jersey Division of Gaming Enforcement. To maintain their license, the casino must adhere to the strict standards set by the DGE and provide details regarding specific gaming features, ensuring identity safety and filing business-related reports timely. Pursuant to the terms of the license, betting or withdrawing funds is prohibited outside New Jersey. The casino utilizes geolocation tracking to ensure adherence to this mandate. 

What Year Was Ocean Online Casino Established?

Ocean Online Casino launched shortly after its Atlantic City resort counterpart in 2018. The timing of the opening of the online casino happened within days of the formal opening of the physical resort. The resort is renowned for not only its casino but entertainment including nightlife and restaurants. 

Does Ocean Online Casino Have a Credible Online Reputation?

Ocean Online Casino NJ is still in the process of building their online reputation. They have taken the models set down by other well-established online casinos and continue to work on finding their place among their competition. The only reason it is not a top choice among gamers is that it is so new and working on building its game library. 

How Does Ocean Online Casino Rank?

Surprisingly, Ocean Online Casino has established a better ranking in one year than some of its competitors. It is currently ranked at 1,306,910 in global internet engagement. Even more impressive is that users spend a little over three minutes on the site, which is remarkable considering that this online casino is very new. 

Is Ocean Online Casino a Listed Company?

Neither Ocean Online Casino nor its parent company, AC Walk, LLC are recognized as listed companies. 

Are There Any Brands Associated With Ocean Online Casino?

Ocean Online Casino is directly associated with the Ocean Casino Resort. The resort and online casino are owned by AC Walk, LLC, which focuses primarily on entertaining their clients through their fast selection of game options both in-person and on the internet.

Is Ocean Online Casino an Advocate for Responsible Gaming?

Ocean Online Casino offers multiple ways for patrons to curb their betting habits if their gambling becomes an issue. Users can implement different restrictions, including bet amounts and setting time limits. Gamblers can also opt for a period of self-exclusion without the risk of their account becoming deactivated. Ocean Online Casino also provides direct links and phone numbers for users that need more support regarding a possible gambling addiction.

Sign up process

Ocean Online Casino has developed a method for players to gain access to their games as soon as possible. The most time that a user will spend setting up an account is selecting a unique username. Any person can sign up for an account anywhere in the country, but the user must be within New Jersey to place a bet on any of the slot or casino games. 

How Do You Register for an Ocean Online Casino Account?

Ocean Online Casino streamlines its signup process with four simple screens, which require the following information:

  • First and last name
  • E-mail address
  • Cell phone number
  • Date of birth
  • Address
  • Selection of a username, password and two security questions
  • Last four digits of your social security number 

As long as your chosen username is available, the registration process shouldn’t take any longer than five minutes. Once this information is complete, players are redirected to a deposit screen with the option of transferring funds to their new account. 

What Documentation is Required for Withdrawal?

Any request for documentation would come from the casino’s financial team. These documents aren’t usually required and left at the discretion of the casino based on a variety of factors, including the frequency and amount of withdrawals. 

Is It Easy to Sign up for an Account at Ocean Online Casino?

The signup screens to register an account for Ocean Online Casino is extremely simple. Overall, creating an account should not take a player any longer than five minutes with the prospect of users playing games a few moments later after processing of their deposit. 

How Long Does It Take to Withdraw Winnings?

The withdrawal process is a detail of this casino that is severely lacking. The casino is unable to provide users with a set time when they can expect to see their earnings transferred into their account. It takes at least 24 hours for the site to approve the transfer. After that, it can take anywhere from one to seven days to see your winning reflected in your preferred payout method. 

Does Ocean Online Casino Require Documentation to Verify Your Identity?

Ocean Online Casino does not ask for any documentation to verify your identity. The casino relies on the information that users enter during sign up along with their geolocation tracking to confirm who you are and where you are when you’re playing. The casino will request additional documentation if they suspect any deception on the part of the user. 

How Long Do Deposits Take?

Except for PayNearMe and wire transfers, all deposits are processed immediately providing users with the option to begin playing the game of their choice instantly. 

Deposit & Withdrawals at Ocean Online Casino

As a new internet casino, Ocean Online Casino offers a variety of ways to conduct financial transactions. Unfortunately, popular e-wallet option PayPal is missing from this list, which is disappointing considering that PayPal is used regularly to send or receive money, including casino winnings.

What Type of Deposit Methods are Available at Ocean Online Casino?

Ocean Online Casino offers users the options to add funds to their account:

Payment Method

Minimum Deposit

Maximum Deposit

Processing Time

Play+

$10

$25K Max for Standard Program and $100K for VIP Program

Instant

Visa/Mastercard

$10

$25K Max for Standard Program and $100K for VIP Program

Instant

PayPal

$10

Instant

Bank Transfer

$10

$1,500 Max per day

Instant

PayNearMe

$10

$500 Max per day

Within 30 minutes

Cash at Ocean Resort Casino Cage

$10

$100K Max per day

Instant

Wire Transfer 

$10

$10K Max per day

5 – 7 business days

How Can I Withdraw Money from Ocean Online Casino? 

The casino offers the same methods for withdrawals that they do for deposits:

Payment Method

Minimum Withdrawal

Maximum Withdrawal

Processing Time

Play+

$10

$25K Max ($100K for VIP Program)

Between 24 hours and 7 days

Visa/Mastercard

$10

$25K Max ($100K for VIP Program)

Between 24 hours and 7 days

PayPal

$10

Max Per Transaction: $40,000

Between 24 hours and 7 days

Bank Transfer

$10

No limit

Between 24 hours and 7 days

Cash at Ocean Resort Casino Cage

$10

$100K Max

24 hours

Wire Transfer 

$10

No limit

5 – 7 business days

eCheck

$10

$10K Max

Between 24 hours and 7 days

Patrons may be put off by the more extended withdrawal wait times. However, the initial 24-hour hold on requests represents the internal review that the casino does to demonstrate their commitment to fair gameplay.

Does Ocean Online Casino Need to Verify My Source of Wealth?

Ocean Online Casino does not ask for any documentation regarding your source of wealth before you make your deposit. If suspicious activity is noticed on your account, they may request additional information regarding your finances. 

Bonuses and campaigns at Ocean Online Casino

Bonuses and campaigns are a significant feature of pulling in new players to any online casino. Ocean Online Casino makes it clear that they understand this vital dynamic with their selection of promotions. 

Bonus Selection at Ocean Online Casino

Any registered account is eligible to opt into the casino’s VIP club after you amass a certain amount of VIP tier points. Players earn these points based on the amount of money that they wager on any game. Currently, slot games offer the most points with five points earned for every dollar that you bet. Points can be traded in for bonus funds which are added directly to your account. 

What Types of Campaigns Does Ocean Online Casino Offer?

Ocean Online Casino is big on offering daily campaigns. One of their popular promotions is the Fortuna Wheel. Users are automatically eligible to spin the Fortuna Wheel if they deposit at least $50 in seven days. Patrons are given a spin every 8 hours for 24 hours to try winning up to $1000.

What You Can Expect from Ocean Online Casino Regarding Bonuses and Campaigns? 

Q: Does Ocean Online Casino Have a Refer a Friend Bonus?

A: Yes. It’s important to follow the specific steps required for capitalizing on this bonus, however. Registered users must send prospective users an invite through the casino’s website. Current patrons only see the bonus when their referred friend makes their initial deposit.

Q: What is the Weekly Leaderboard Battle?

A: The casino features two weekly leaderboard promotions for four of their slot online games. If a player lands in the top ten among other players as a leading better, they have the opportunity to additional bonus funds and/or free spins.

Q: Does Ocean Online Casino have a Welcome Bonus?

A: Yes, but it is not awarded in a way that an experienced gamer may expect. New players are given $25 in casino cash and 50 free spins for slot games over six days. Any winnings from this promotion are eligible for withdrawal only when the user has met the casino’s mandated wagering requirements which are slightly confusing to decipher.

Types of Ocean Online Casino Games

The game library at Ocean Online Casino is relatively small with just over 100 game options. Games do range in variety, however, with a combination of classic and new slot and poker games. 

Gaming Selection on Ocean Online Casino

This casino features a fun mix of classic table games and slots. Other than promotional games such as Fortuna Wheel or free play options, the casino has the following game options:

  • EZBaccarat
  • Video Poker including double bonus poker, bonus poker, poker bet, double bonus poker, Jacks or Better, and Deuces Wild
  • Roulette
  • Blackjack
  • Slots

Four different types of roulette are available including royal roulette, American roulette, French roulette and European roulette. 

What Type of Software Does Ocean Online Casino Use?

Ocean Online Casino has joined forces with many of the leading software companies in the industry. GAN is the primary software provider for the casino with other popular vendors including Konami, IGT, NYX, Gaming Realms, Ainsworth, Incredible Technologies and Slots Symphony.

How Easy Is It to Use Ocean Online Casino?

With its limited game selection, the owners of Ocean Online Casino recognized that they needed to create a site that was simple for users to navigate. Even though there is not a formal application associated with this site, the casino has partnered with leaders in the software industry to provide their players with games that load quickly regardless of whether they access it on their computer or the browser on their phone. 

How Can You Play Ocean Online Casino?

The only way that a gamer can play on Ocean Online Casino is through the website which is accessible on either a desktop computer or your mobile phone. The casino does not have an app, but players have reported that the site works well on any Apple or Android phone. 

Is The Site Easy to Navigate?

Finding games on Ocean Online Casino is extremely easy. Different game options are split up into groups including slots, tables, and video poker to give patrons immediate access to the games of their choice. There is one “Deposit” button located at the top right-hand side of the screen which provides players with a simple way to add funds to their account with limited downtime from the game they are playing.

Ocean Online Casino Customer support

Customer service is an area where this casino shows its young age. While they offer a variety of ways to reach one of their representatives, the wait time and delays in answering questions could lead a user to look for another casino option.

How Can You Reach the Ocean Online Casino Customer Support Team?

Ocean Online Casino live support staff is available during specific hours seven days a week. The casino offers three options to reach their customer service representatives:

  • Live chat
  • E-mail
  • Phone number

For gamers that don’t have the time to reach out to a member of the customer support team, the casino features an extensive frequently asked questions section that covers a good range of enquires. 

Is Ocean Online Casino Unique?

Ocean Online Casino is still in the building process, which means that they are trying to establish themselves as a contender in the industry. Their platform has many distinct aesthetic features which encourage users to spend a prolonged period on the site.

What Makes Ocean Online Casino Unique?

One of the main aspects that makes Ocean Online Casino unique is, in part, due to the colors they use on their website. While most online casinos tend to use darker colors to give players the feel of being in a casino, Ocean Online Casino presents a bright site made up of different shades of blue and white.

Should You Choose Ocean Online Casino?

Currently, Ocean Online Casino is an excellent choice for gamers that enjoy playing slots. The site does have poker and roulette online, but the selection is limited. The amount of promotions available for both new and current users is an appealing feature of the site, however, so players should undoubtedly continue to check in for new updates to the casino.

Our Summary on Ocean Online Casino

Ocean Online Casino is a casino that leaves itself lots of room to grow. With only a year under its belt, the casino is off to a wonderful start. While it does lack in some areas, the casino appears to understand its shortcomings and continues to make strides to address the issues.

The Best Features of Ocean Online Casino

There are significant advantages to selecting this casino for your online bets:

  • Table games

The fact that Ocean Online Casino realizes that they must offer their users more than just the standard slot games is noteworthy considering that other online casinos have been operating for years and still don’t have the option of games such as blackjack online.

  • Fast games
    One of the best parts about this casino is how fast the games load. It is clear that Ocean Online Casino has been cautious with their choice of software partners and made a concerted effort to provide their users with the best gaming experience.
  • Slot selection

If you love to play the slots, you will enjoy the great selection that this casino has to offer. Slots make up the bulk of the casino’s library with over 60 choices. The themes are fun and include popular options such as Deal or No Deal, Monopoly, Cleopatra, and Big Prize Bubblegum.

  • Rotation of winners

Ocean Online Casino is eager to show how often players can win real money through their casino. Any time a user wins anything from $2 and up, their name is added to a rotating winners list. This list is an encouragement to other players and demonstrates how much money you can win as you continue to play.

  • Easy to navigate

The layout of the site is appealing, which contributes to how easy it is to find games and different features. With one click, users can access their available promotions, make a deposit or withdrawal and view other details regarding the settings on their account.

Where Ocean Online Casino is Lacking

There are a few downsides to choosing this casino, some of which include:

  • Customer service

The live chat feature is a great asset, but it takes a long time for representatives to either answer or find answers to questions that should be straightforward. The same holds true when you call in for phone assistance. E-mail support is only available from 8 AM to 2 AM, which limits users in their ability to reach out for help when they need it.

  • Withdrawal times

Although it is fun winning money, the main concern among users is how fast they can expect to see those earning transferred in their personal bank account. Players will likely find this frustrating as any withdrawal would take at least 24 hours to go through the casino’s review process and then be subject to further delays if the financial institution opts to review the transfer.

  • Referral restrictions

Word of mouth is a leading way to grow your business. Unfortunately, this is one way where this casino misses the mark. The restrictions that they have on their “Forever Friend” program limits the bonus that the registered user can receive to only $1,000 per month and only distributes earnings once a month. 

Our Final Thoughts on Ocean Online Casino

With only a year of experience, it’s unquestionable that Ocean Online Casino has undoubtedly made a splash in the industry. The casino has put together a unique platform and continue to expand their game profile. A leading issue with this casino, however, is the fact that they appear to still be in the development stage which puts them at a disadvantage in comparison to other, well-established internet casinos.

For this Ocean Online Casino review, we award this casino 3 out of 5 stars. We are confident that our view on this casino will only go up as they continue to grow their game library and expand their promotions. Currently, there may be more safe casinos to be found here, considering the reputation that Ocean Casino Resort has gained, there is no reason why their online casino could not garner the same fame.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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