PlayStar Review

FAQ

PlayStar Review Details - How we conducted the test

PlayStar Casino is a relatively new site available to players in New Jersey. It’s tricky to track which sites are legitimate and which are a scam, with the number of gambling sites increasing yearly.

Thankfully, you have us and our team of experts who test online casinos in the US and globally. We understand what to look for in a platform and deliver the pertinent information to decide if the site is worth your time.

To deliver this in-depth PlayStar review, our team visited the site in October 2023. The information we’ve provided is current and true to our real-life experience. We followed the same registration and verification processes as any other player and have detailed our encounter with the site in this PlayStar review.

We’ve divided our PlayStar review into 8 sections we believe are essential for any online casino. At the beginning of each category, we will give you our rating out of 5 with the reasons for the rating in the content below.

At the end of the PlayStar Casino review, we’ll give you our verdict and overall rating for the site. Consequently, you can use our experiences and ratings to decide if PlayStar Casino New Jersey suits your gambling style. 

Rating summarized per category

High-Level Facts & Details about PlayStar Online Casino

PlayStar Casino Trustworthiness Rating

Trusting an online casino has become more tricky because of the many fake sites that pop up regularly. For this reason, we always place the trustworthiness of a casino as the number one priority in our reviews.

Having researched PlayStar NJ Casino thoroughly, we can confirm that it is legitimate and possesses the necessary operating licenses. Consequently, we rated the casino 5 out of 5 for the first part of our PlayStar review. 

Is PlayStar Casino Licensed and Certified in the USA?

Yes.

List of US states where PlayStar Casino holds a license

1. New Jersey.

When Was PlayStar New Jersey Launched?

The PlayStar online casino officially launched for players in the Garden State in 2021.

Does PlayStar Casino Have a Good Reputation?

Yes, PlayStar Casino NJ has developed a positive reputation since its launch in 2021. While we experienced little issues with the site, nothing was cause enough for us to dissuade anybody from playing PlayStar Casino games.

How Popular Is PlayStar Casino?

PlayStar online casino enjoys a fair amount of popularity for a new casino in New Jersey. Of course, the site has massive competitors in the casino market, but it has gained some ground with locals thanks to its administrative efficiencies.

Is PlayStar Casino a Listed Company?

PlayStar NJ Casino falls under the PlayStar NJ LLC company. Several shareholders are involved with the organization, but from our research, PlayStar NJ LLC is not listed on the stock exchange.

The company also falls under the Global Innovation Group (GIG) umbrella, an iGaming platform offering several brands across the UK and Europe. GIG is listed on the Oslo Stock Exchange under the symbol and on Nasdaq Stockholm under the GIGSEK ticker.

Brands Associated with PlayStar Casino

Currently, there aren’t any other brands that are associated with PlayStar Casino NJ in the US.

Local presence establishments to visit

While there aren’t any physical establishments like sportsbooks around the US, PlayStar Casino NJ has a relationship with the Ocean Casino Resort in Atlantic City.

PlayStar Casino’s Responsible Gambling Policies

Reputable online casinos have proper, responsible gambling policies to support players who may have developed an addiction. Apart from providing the details of renowned gambling addiction organizations, PlayStar NJ Casino offers several valuable tools if you find yourself in a situation where gambling has taken over your life. The table below indicates some responsible gambling measures you can access at PlayStar.

Responsible Gambling Measures in place

PlayStar Casino’s Owner & Ownership

Industry pioneers Joel Wikell (founder of Boss Media, Readly, Blinto, and Hexigames) and Co-Founder and EVP Adam Noble (ex-Yggdrasil and Play’n’go) founded PlayStar Casino New Jersey.

The company’s CEO is Per Hellberg, supported by the CFO, Gustav Vadenbring.

PlayStar Casino’s Safety Certifications

We could not find any information regarding this aspect.

PlayStar Casino Creating an Account Rating

The sign-up process at online casinos is usually straightforward. You can expect the same at PlayStar NJ Casino. Within a few minutes, you’ll almost be ready to explore the site and enjoy all that PlayStar Casino NJ offers. The account creation process alone is worthy of a 5-star rating. 

Information You’ll Need to Sign Up

Typically, the information you need to submit when creating a PlayStar account is much like other casinos in the US. You’d have to enter the following details.

• Username
• Password
• Full Names
• Date of Birth
• E-mail Address
• Phone Number
• Social Security Number
• Address (including your city and zip code) 

How Easy Is It to Create an Account?

We completed the registration process in just under 3 minutes. Upon visiting the PlayStar Casino NJ app or website, you’ll find the green “Join Now” button at the top-right corner of the screen. When clicking this button, you will see the forms pop-up that require your details, being the SSN also requested during this process. Simply fill them in and accept the site’s terms and conditions to complete the process. 

How PlayStar Casino Verifies Your Documents

PlayStar uses your social security number to verify your identity. However, they could request other documentation from you if there’s an issue during verification. In this case, the casino uses an agency that usually deals with individual data.

They will submit the documents you sent and establish if they match the existing data on their systems.

How Quickly Can I Start Playing?

The unfortunate part of registering an account at PlayStar Casino is that you have to wait for them to verify your account. After completing the initial sign-up process, you must wait for verification confirmation from the casino before you can deposit money into your PlayStar account and enjoy gaming.

PlayStar Casino Withdrawals and Deposits Rating

There’s a significant difference when we compare the payment methods available at PlayStar Casino against other sites across New Jersey. While PlayStar Casino NJ offers some popular payment methods, local players don’t have enough options. Consequently, we gave the platform a rating of 4 out of 5 for withdrawals and deposits.

Deposit Methods

These are the PlayStar Casino deposit methods you can use to fund your account:

How to Withdraw Your Earnings

When you’re ready to withdraw winnings into your personal account, you can use these methods at PlayStar Casino New Jersey.

Do I Need to Provide Any Documents to Withdraw Earnings?

Yes, the casino may request documents from you to verify your profile before they process a withdrawal. You may have to submit the following to pass the Know Your Customer (KYC) process:

• Your government-issued Photo ID such as passport (photo page only), driver’s license, state non-driver ID card, or permanent US Resident Card
• Your SSN card
• Utility bill – i.e. water, gas, electricity (issued in the last 3 months)
• Bank, credit card, or savings account statement (from the previous 3 months)

PlayStar Online Casino Bonuses & Campaigns Rating

Bonuses are incentives for players who decide to register an account at an online casino. The more promotions on offer, the better the rating we give the casino. While the PlayStar welcome bonus was decent, there wasn’t much else.

To obtain the PlayStar Casino bonus, register your account and enjoy the bonus funds. We don’t judge casinos too harshly on their offerings and rated PlayStar Casino 4 out of 5 for this section of our PlayStar review.  

Introducing Bonuses

You get something back when you sign up for an account at PlayStar online casino. The PlayStar Casino bonus had two parts for new players, which we’ll review below.

• 100% Deposit Match and Free Spins - The casino will match your first deposit up to a maximum of $500 and include 500 free spins. Your first deposit gets the bonus funds and 100 free spins from the casino, and your second and third will consist of 200 free spins apiece.
• $200 Cashback and 500 Free Spins - After making your first deposit, the casino will give you 100% of your losses back up to a maximum of $200 if you lose within your first two days. Additionally, you receive 100 free spins on the first deposit and 200 each on your second and third deposits.

PlayStar Online Casino won’t let you use both promotions but rather claim one. There’s no need to enter a PlayStar Casino bonus code to activate these incentives.

The free spins are for specific games like Starburst, Finn’s Golden Tavern, Jumanji, Finn and the Swirly Spin, Divine Fortune MegaWays, Double Stacks, and Twin Spin Megaways. The deposit-match bonus has a 30-time wagering requirement, while the second one has no wagering conditions for the cashback. Additionally, you can use the funds for a single bet over $200 on tables or a wager over $20 on slots. 

Current PlayStar Casino App Campaigns

During our visit to the site, there weren’t any ongoing promotions for existing PlayStar Casino gamblers. Perhaps, in the future, you will receive information to enter a specific PlayStar Casino promo code.

VIP Program at PlayStar Casino

This casino has a VIP program called PlayStar Club. If the slots PlayStar Casino bonus weren’t enough for you, this program is the only way to earn more rewards. After 3 deposits, you automatically join the club, where you’ll have access to benefits such as free spins, cashback, reload bonuses, birthday bonuses, and much more.

Every time you play casino games, you earn points - the more you play - the more you make. As you rack up the points, your level increases from Level One to Four. Level Five is through invite only, so it’s more of a high-rollers program.

You receive one point when you wager $5 on slots, while $20 on tables also gets you a point. 

PlayStar Online Casino Game & Products Rating

The great thing about PlayStar is whether you’re on the PlayStar Casino NJ app or the site, you can access over 400 games. The size of the gaming catalog is much smaller than those we’ve become accustomed to from more prominent platforms. The absence of a sportsbook was a significant factor for us, so we only gave the casino a 4 out of 5 for this part of our PlayStar review. 

What Products Can I Play at PlayStar Casino?

This casino has a decent selection of games. You won’t be bored by the games on offer when you visit the site. There are some of the most popular slots you’ll come across in other casinos and table games for players who prefer traditional casino games.

The live casino section transports you to a world of live action where everything happens in front of you, despite sitting behind a laptop or on your smartphone. Slingo and video poker make up the rest of the gaming library at PlayStar Casino.

Casino Games available

As mentioned, PlayStar offers some of the world’s most popular slot titles, but you can still access various games regardless of the smaller catalog. Games like Starburst, Gonzo’s Quest, and 88 Fortunes are playable, but if you’re looking for a different experience, the Megaways titles are also available, including Wheel of Fortune and Piggy Riches.

The tables section covers a few games, including roulette, craps, blackjack, poker, and baccarat. If you’re looking for variations of games with different side bets, you won’t find them here, as this section is limited to just 34 titles.

The 23 titles in the live casino section won’t set hearts racing. However, you will find the games you’d traditionally find in a brick-and-mortar casino. These games are available 24 hours a day and have a live dealer throughout the day.

It may be a surprise, but PlayStar Casino has a dedicated section for Slingo games. These bingo-style slots are proving to be popular in the US. Games like Deal or No Deal, Reel King, and Lobstermania Slingo are available.

Available sports to bet on

Unfortunately, there isn’t an integrated sportsbook at PlayStar Casino. You must find another site to satisfy your sports betting hankering.

Software providers used

While the number of software providers isn’t readily available, PlayStar uses some of the world’s best companies to help fill its gaming library with entertaining titles. These companies include Evolution Gaming, NetEnt, Red Tiger, and IGT, to mention a few. 

PlayStar Usability Rating

This casino is ideal for any type of gambler, whether you prefer playing on larger screens or using a mobile device. Since the gaming gallery is small, there’s enough room for a neat arrangement of gaming categories. The interface is simple and responsive, and there isn’t any lagging when the games load. As a result, we gave the casino a rating of 5 out of 5 for our PlayStar usability review.

PlayStar Casino – Compatible Devices

You can access this casino on any internet-connected device, such as tablets, smartphones, laptops, and desktops. You don’t lose any quality when switching from a larger screen to a smaller one.

PlayStar Casino – App (Android & iOS)

There’s a PlayStar app available for both iOS and Android users. You can download the PlayStar online casino app directly from the respective app stores.

What We Think About the Feel of PlayStar

We thought the layout was simple and navigating between menus and games was smooth. The loading of games didn’t take long, and the imaging quality remained the same even while using the PlayStar Casino NJ app.

Updates, releases, and improvements to the product

Even though PlayStar Casino is relatively new to the market, it boasts a significantly changed design and appearance since its launch. The site you can access today is far better than what originally existed. This proof demonstrates that the people behind PlayStar Casino are committed to adapting to their audience’s needs. 

PlayStar Casino Customer Support Rating

We thought there were sufficient channels for players to use when contacting the PlayStar Casino customer support team. However, it has restricted the time for its live chat and telephone features. We had no option but to rate the site 4 out of 5 for this review section.

How Can I Reach Out to PlayStar Casino?

Currently, you can contact an agent through these methods.

• Live Chat (Only between 9 AM and 1:30 AM)
• Telephone (973) 756-3773 only between 9 AM and 1:30 AM
• E-mail (support@playstar.com)

PlayStar Casino Features & Uniqueness Rating

There’s not much that PlayStar does differently from other casinos operating in New Jersey. It does have some of the best games in its small catalog, but it certainly doesn’t stand out. The lack of a sportsbook is a glaring omission in a state where people enjoy betting on local sports. We decided to rate PlayStar 4 out of 5 for this part of the review.

How Is PlayStar Casino Different From Other Online Casino Sites?

We could not discover any significant differences between PlayStar Casino and other sites in New Jersey. The rare minimum deposit amount is $20, while other casinos usually ask for $10 as the minimum. 

What type of Player is PlayStar best suited for?

You’d enjoy PlayStar Casino if you:

• Need a break from your regular online casino.
• Are not interested in sports betting.
• Prefer a small selection of games instead of being overwhelmed by choice.
• Want to play casino games while in New Jersey. 

PlayStar Casino – Our Verdict

We think that PlayStar is a decent online casino. If you’re looking at the site and asking, “Is PlayStar legit?” the simple answer is, “Yes”. It’s a reliable alternative when you’ve grown tired of your usual casino and want to experience something different. While it may not be a place that will become your primary site, with some improvements, it could become a top US casino over time.

What We Love About PlayStar Casino

There’s no doubt that PlayStar Casino gets a few things right. These include

• Using top-notch software providers for its gaming catalog.
• The fast withdrawal processing times. 

Drawbacks - How PlayStar Casino Could Improve

With these improvements, we believe that PlayStar will become a leading casino in New Jersey.

• Include more promotions for players that don’t require a PlayStar bonus code.
• Bump up its gaming catalog with more titles and the inclusion of a sportsbook.

Our Final Playstar Casino Review Rating

PlayStar Casino did impress us in certain areas. Its PlayStar online casino app was easy to download and use. The games were more or less what you’d expect from a reputable online casino in NJ. Based on our experience and the ratings for each of the 8 sections above, we have given PlayStar Casino a final rating of 4 out of 5 stars.