Scores Casino Review

A Detailed Review from JustGamblers.com with Critical Information about Signup, Deposits, Withdrawals, and Promotions at Scores Casino

Is Scores Casino Trustworthy? Find out in Our Honest Scores Casino Review

Operator data

Company name

Marina District Development Company, LLC

Address

1 Borgata Way, Atlantic City, New Jersey

Licenses

Governed by the New Jersey Division of Gaming Enforcement

Founded year

2017

VAT number

N/A

Registration number

Not available

Payment (Deposit)

$10

Payment (Withdrawal)

Any

Deposit bonus

Welcome bonus and initial match bonus up to $500

Minimum deposit

$10

Minimum withdrawal

No minimum

Payout speed

Between instant and 7 business days depending on preferred withdrawal method

Currencies

USD

Software

Pala Interactive, IGT, NYZ, and Dragonfish

Products

90 Ball Bingo, Slots, Roulette, Video Poker, Craps, Let It Ride, Three Card Poker, Blackjack

Amount of games

Over 300

Devices

Desktop or mobile app

Languages supported

English

Restricted countries

Not available outside of New Jersey

Associated brands

Pala Casino, Borgata Hotel Casino and Spa, Party Poker, MGM, Marina District Development Company, LLC, Boyd Gaming Corporation

Awards

N/A

Affiliate program

N/A

Customer Support

Live Chat, Telephone, E-mail

Phone number

844-367-7252

Email address

[email protected]

Availability

Live chat: Times vary

Telephone: 24 hours a day, 7 days a week

E-mail: Response times vary

How Trustworthy Is Scores Casino?

Before 2017, “Scores” referred to a chain of gentlemen’s clubs located primarily along the East Coast. Since that time, the brand has redeveloped itself with the help of Pala Casino in the hopes of becoming a leading competitor among online casinos in New Jersey. While the Scores Casino online version has a great chance of growing into one of the most highly-regarding gambling sites in the state, it still has a long way to go to meet that goal.

Does Scores Casino Have a Certificate?

Although Scores Casino does not provide a direct reference to a security certificate on its platform, the casino takes keeping the identity information of players seriously, adhering to the strict standards put in place by the state of New Jersey along with security provided by McAfee Secure. The casino uses geolocation tracking to verify that players are within the state when placing bets and cashing out earnings. 

How Is Scores Casino Licensed?

Scores Casino is regulated through the New Jersey Division of Gaming Enforcement. The casino does not maintain an independent license; instead, it is considered an extension of Pala Casino and is licensed through this casino, which maintains its own license with the state of New Jersey. 

When Was Scores Casino Established?

The online version of Scores Casino formally launched in 2017. 

Does Scores Casino Have a Good Online Reputation?

Scores Casino’s online reputation is mixed. Although the site is relatively easy to navigate, it is limited compared to other internet casinos. Per reviews, customer service can be hit-or-miss and the platform is confusing in the way that it jumps back and forth between the “Scores Casino” layout and the “Pala Casino” layout. 

How Does Score Casino Rank Online?

The Alexa ranking for this casino is low, coming in 2,749,233 globally in online engagement. The average daily time on the site is just 15 seconds, which is an indication that users may not find game options appealing, whether due to lack of interest in its limited selection or becoming bored of available options. 

Is Scores Casino a Listed Company?

Currently, Scores Casino is not a listed company. 

Which Brands Are Associated with Scores Casino?

There are multiple brands associated with this casino. Scores Casino is managed through Pala Casino, which operates online in New Jersey through Marina District Development Company, LLC. Marina District Development Company, LLC was a result of a partnership between Boyd Gaming Corporation and MGM Resorts International. 

Does Scores Casino Promote Responsible Gaming?

This casino is a supporter of responsible gaming. There is a direct link on the site that presents users with a mix of tips and suggestions to help curtail dangerous betting habits. Scores Casino allows players to set limits on a daily, weekly, or monthly basis without the risk of their account being deactivated. The casino also provides a phone number and links to agencies that can offer further assistance if you think that you have a gambling problem.

What is the Sign-up Process for Scores Casino?

Scores Casino has worked to make its sign-up process relatively simple. The major issue that a new player could run into occurs only if he or she is already a registered user of Pala Casino. Scores Casino is an extension of Pala Casino; Pala Casino patrons are not allowed to set up a separate account with Scores Casino.

What Information is Required to Register an Account?

The registration process for Scores Casino is extremely straightforward. New users must go through the following steps:

  • Click on the red “Register” button on the top righthand part of the site
  • Input your e-mail address and select a username and password. If you have a Scores Casino sign up code, make sure to enter it before clicking “I Agree”
  • Enter your gender, full legal name, and birthday
  • Select two security questions that you can answer easily if you are locked out of your account
  • Provide the last four numbers of your Social Security Number
  • Enter your full address and phone number
  • Click the red “Create Account” button

The site provides an option for Live Support (when available) to ensure that users don’t run into any issues.

What Documentation Does Scores Casino Need to Permit Withdrawals?

The Scores Casino withdrawal process does not require any additional identification verification. The only time at which the casino will ask for documentation is if the platform suspects that financial fraud or cheating is taking place. 

How Easy Is It to Start an Account for Scores Casino?

The entire process of activating an account through Scores Casino shouldn’t take you more than 5 minutes. The information that the casino requires includes details that any player would know without any searching. The most time-consuming part of registering an account is likely picking out a username that is not taken. 

How Long Does It Take to Withdraw Winnings?

Scores Casino is careful to provide its users with timeframes related to how long transferring money from their player account to their personal account will take. The casino aspires to fulfill all withdrawal requests within 24 hours but concedes that it may take up to 5 business days depending on your withdrawal preference.

Does Scores Casino Need Documentation to Verify Your Identity?

The casino does not require identification documentation for opening an account or processing a deposit or withdrawal. If there is fraud of any kind detected during gameplay or a transaction, Scores Casino reserves the right to request information to verify your address or financial situation. 

How Long Does It Take for Deposits to Appear in My Account?

Although the casino tries to maintain an “instant” processing time, there may be a delay on the side of the bank or credit card company, which could result in a player waiting for 2 to 3 business days for a transaction to process.

Deposit & Withdrawals at Scores Casino

Scores Casino has made the process of adding money to your player account simple with a nearly instant processing time. The low minimum deposit amount is attractive for casual gamblers who don’t feel comfortable adding a large amount of money to their account when they may not place bets regularly.

How Can I Deposit Funds into My Player Account?

Scores Casino accepts most mainstream deposit methods for internet casinos, including:

Payment Method

Minimum Deposit

Maximum Deposit

Processing Time

VIP Preferred 

$10

No limit

Instant

PayPal

$10

No limit

Instant

Neteller

$10

No limit

Instant

PayNearMe

$10

No limit

Within 30 minutes

Pala Play+

$10

No limit

Instant

Bank Transfer

$10

No limit

Instant

Cash at Borgata Casino Cage

$10

No limit

Instant

Mastercard/Visa

$10

No limit

Instant

The minimum deposit may change if you are trying to capitalize on a promotion. Bonuses usually require a minimum deposit that could be more than $10, so always check the terms of the promotion when making your deposit. 

How Can I Withdraw My Winnings?

This casino severely limits the ways that users can pull money out of their player accounts by only processing withdrawals in the following formats.

Payment Method

Minimum Withdrawal

Maximum Withdrawal

Processing Time

Online Bank Transfer 

Any amount

No limit

24 hours to 3 business days 

Borgata Cashier Cage

Any amount

No limit

Instant

PayPal

Any amount

No limit

24 hours to 3 business days

Does Scores Casino Require Verification of Source of Wealth?

Scores Casino does not request documentation regarding source of wealth for your financial transactions. The casino may ask for this information if it suspects deception. 

Scores Casino Bonuses and Campaigns

Scores Casino has done a great job of putting together a selection of promotions that gamblers are sure to love. Although the selection is small, the casino offers an engaging way for players to earn casino cash that could equate to big winnings in real cash prizes.

Does Scores Casino Offer Any Bonuses?

Scores Casino offers a “Double Your Deposit” promotion which allows new users to double their initial deposit up to $500. To take advantage of this promotion, users must deposit at least $10. The bonus is instant, and the casino adds doubled funds directly to your account. 

Which Campaigns Are Available at Scores Casino?

A popular campaign among users is Free Daily Spin. This campaign gives players the chance to win up to $1,000,000 every day. If players don’t hit the jackpot, they can still win between $1.00 and $1,000 each day.

Bonus and Campaign FAQs for Scores Casino

Q: Does Scores Casino Have a Welcome Package?

A: Yes. The Scores Casino welcome bonus offers $20 in casino bonus dollars to any player who registers an account, whether the player places a bet or not. The casino guarantees that players will win an additional $5 on a first slot machine spin, so, in total, players will walk away with at least $25 in casino cash just for signing up with the platform.

Q: Can I Collect Bonuses from Pala Casino and Scores Casino?

A: No. Scores Casino is considered an extension of Pala Casino, so players are blocked from creating an account on each site. Users can use their login for Scores Casino to access Pala Casino games and vice-versa.

Q: What Are Daily Plays?

A: Daily Plays is a fun feature from Scores Casino that allows players to earn extra slot spins or casino cash based on the deposit that they make on that day. These promotions are available seven days per week. The terms and conditions for Daily Plays are strict and usually involve a specific deposit taking place before any bonus applies.

Game Selection at Scores Casino

Scores Casino is heavy on selection regarding slot games with over 200 themes available. While there are options for other casino games, the selection is highly limited with barely 20 options. 

Which Kinds of Games Does Score Casino Feature?

Scores Casino offers the following game options:

  • Slots
  • Video Poker
  • Craps
  • Three Card Poker
  • Blackjack
  • Roulette
  • Let It Ride
  • 90 Ball Bingo

Bingo is not available throughout the week; instead, the site offers it only on Mondays, Wednesdays, and Fridays from 7 PM to 10 PM. 

Which Types of Software Does Scores Casino Use?

The primary software provider is Pala Interactive, the same software platform used by Pala Casino. Registered users for Pala Casino will notice the familiar appearance of certain games, specifically slots. Seasoned gamers will recognize IGT, NYZ, and Dragonfish as software companies that have partnered with Scores Casino to give the casino’s users options for poker and roulette online.

To access games, administrators suggest that you ensure your Flash Player is up to date so that games will load and run correctly.

Usability

The casino has realized that the majority of its patrons enjoy having the flexibility of placing their bets from a mobile device. With the help of Pala Casino, Scores Casino developed an app of its own. 

How Can Users Access Scores Casino?

The Scores Casino app is available for iPhone/iPad and Android users; however, Android users will need to access the link to download the app through the Scores website as it is currently not available for download through the Google Play Store. Users should be conscious that there are two separate downloads for Android tablets and mobile devices, so be sure to select the right one for your device. 

Is Scores Casino Easy to Navigate?

The casino’s website is slightly clunky. Scores Casino is available in New Jersey and in countries around the world, so when players come to the main site, they have to identify their location before they can access games. This process leads players to another page that lists the majority of the casino’s gaming choices. Outside of selecting games, users are re-routed to sites connected to Pala Casino, which makes the layout confusing.

Scores Casino Customer support

Although Scores Casino provides users with several ways to contact the casino, the support setup is slightly confusing. Players connect to customer support through Pala Casino. If players are not aware of the connection between Scores and Pala Casino, the contact process may seem confusing. 

How Can a Player Contact Customer Support?

Scores Casino offers gamers the following ways to contact to the customer support team.

  • FAQ page
    This section of the website answers a few of the most basic questions that users may have regarding establishing an account and making withdrawals and deposits. The FAQ is very general and limited in its scope, so it is not helpful for gamers who have highly specific concerns.
  • Live chat/e-mail
    A live representative is available to answer inquiries only at certain times. Although the site indicates that someone is available around the clock, players have reported long response times for e-mails and issues with regularly accessing the live chat feature.
  • Telephone
    Telephone is the best way to get in contact with a representative. The casino phone number is active 24 hours per day, seven days per week to help players troubleshoot problems or address concerns.

What Makes Scores Casino Unique?

The main feature of the casino that stands out is its vast selection of slot games. While the themes are fun, they aren’t necessarily exceptional. Scores Casino is highly similar (if not identical) to Pala Casino in multiple areas, which is why Scores Casino tends to lose any appealing edge in individuality. 

Is Scores Casino Unique?

The answer to this question is a resounding no. While it is clear that Scores is trying to distance the casino from its gentlemen’s club past, the platform hasn’t done anything to stand out among the growing competition. 

Should US Gamblers Choose Scores Casino?

The current structure of Scores Casino caters to slots players. There is an interesting selection of slots themes that range from Family Guy to Planet of the Apes to Monopoly. However, if you prefer classic casino options, such as a wide selection of blackjack online options or live dealer games, this casino is not the right fit for you.

Our Summary of Scores Casino

This casino is trying hard to become a reputable online casino, but it misses the mark in a few key ways. There is a tremendous amount of room for improvement, which will need to happen soon if Scores wants to be taken seriously.

What we love about Scores Casino

Although Scores Casino doesn’t necessarily stand out as one of New Jersey’s go-to gambling sites, it does have a few good qualities.

  • Easy signup process

New users can begin playing on the site in three simple screens. The casino requests only standard identifying information, which helps gamblers to create an account in a matter of minutes with access to games shortly after. Even with a quick signup process, users can take comfort knowing that the casino will continuously protect their information.

  • Welcome bonus

The welcome bonus is a great way to let players get a feel for the games and the layout of the casino without betting their own money. While other online casinos only offer gamers the option of a deposit match, Scores Casino offers a way for new players to make bets without risk so that they can essentially play free casino games. The only downside of this promotion is strict restrictions on the withdrawal process, which users report change regularly.

  • Mobile app

The mobile app allows users to play games without being tied to a desktop computer. While Android users do have to jump through a few more hoops during the download process, the app features the same feel and settings as the website. Gamblers still need to be in the state of New Jersey to place bets or withdraw funds.

  • Slot game selection

If you enjoy slot online, Scores is the casino for you. The game selection primarily features slots. With over 200 options, users can click around and find the theme and betting standards that work for them.

  • 90 Ball Bingo

Although the platform only offers bingo is on certain days, the casino shows its intention of branching out into other aspects of interactive gambling, which encourages players to keep checking back for site updates.

Not so great things about Scores Casino

Unfortunately, there are a few downsides to gambling with this casino.

  • Small gaming library

Abundant gaming options is easily one of the main things that gamblers look at when deciding which casino suits their needs. Scores Casino misses the mark when it comes to this capacity. The casino’s choices are limited to a little over 300 titles, mostly limited to slots.

  • Live chat customer service

One of the most misleading features of the site is the claim that customer service representatives are available through live chat 24 hours per day, seven days per week. Unfortunately, the casino does not carry out this promise, which forces users to either wait to receive a response via e-mail or to call the casino using the helpline.

  • Pala Casino and Scores Casino Errors and Restrictions

Due to its direct link with Pala Casino, Scores Casino NJ has taken many of the same features of the Pala site and added it to its own platform. On many pages, particularly for promotions, the casino refers to itself as “Pala” instead of “Scores” in some pictures. This misidentification is a detail that the casino could easily fix, and it comes across as sloppy and confusing to prospective gamblers.

Though Pala Casino and Scores Casino try to identify as two separate casinos, patrons are not allowed to create different accounts with each platform. While a Scores Casino player can access Pala Casino games, there are strict rules regarding which promotions a Scores Casino player can take advantage of on the Pala Casino website. 

Our Opinion of Scores Casino

Scores Casino has a tremendous amount of promise but it falls short in comparison to other popular online casinos due to its lack of standard casino games and live dealer options. Users will quickly notice that there are other casinos available that feature more enticing promotions and faster customer service. We would not rule out Scores Casino as a contender in the future as it grows and develops into a stronger choice for online gamblers.

Despite its flaws, Scores Casino is one of the safe casinos available to New Jersey players, which is why we award the platform 3 out of 5 stars for our Scores Casino review. 

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

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