SweepSlots Casino Review

SweepSlots Casino Overall Performance: 3.5

Regal Technologies, LLC, an iGaming tech company established in 2019, created SweepSlots and manages another sweepstakes casino called GoldSlips.

SweepSlots Casino has many slot games, including jackpots and progressives from high-end gaming software providers, such as Pragmatic Play and Booming Games. The quality is good, and there’s a good variety of RTPs. Unfortunately, there are no live dealer games or table games.

There are many ways to contact Customer Support, including Live Chat and a Help Center with an extensive FAQ section covering most aspects of the casino. Unfortunately, response times are pretty slow, and users generally complain about the quality of replies and unhelpfulness of the Customer Support agents.

The Welcome Reward is great, and the daily login bonuses and the Lucky Wheel every five hours provide ample coins to play without making a purchase. However, players must make purchases to advance to the VIP tiers. Overall, it’s not a bad sweepstakes casino experience, which is why I rated it 3.5, but we have reviewed better sweepstakes casinos with higher ratings and stronger recommendations.

SweepSlots Casino Rating Overview

1. Coin Rewards and Promotions Rating: 4.5
2. Redeeming Coins Rating: 3.5
3. Purchasing Coins Rating: 5.0
4. Registration and Verification (KYC) Rating: 4.0
5. Social Games and Software Rating: 3.0
6. Responsible Gambling Rating: 4.0
7. Trust and Reputation Rating: 3.5
8. Fairness and User Rights Rating: 3.0
9. Usability Rating: 4.0
10. Mobile Rating: 4.0
11. Customer Care Rating: 4.0

Why You Should Read and Trust Our SweepSlots Casino Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this SweepSlots Casino review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About SweepSlots Casino

"SweepSlots Casino has some solid perks, like a generous welcome bonus, a rewarding VIP program, and multiple redemption options. However, player feedback has been mixed, with many reporting slow redemption times and downright refusals of redemptions. Since earning coins for free is easy, I’d say this site is worth the time. However, given the reported issues, none of which I encountered, I’d still be careful about spending money here."

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of SweepSlots Casino

SweepSlots Casino State Availability and Differences Between States

SweepSlots Casino is available in all US states except Delaware, Idaho, Washington, Nevada, Kentucky, and Michigan. The minimum age requirement for playing at the casino is 18 years old(1) in the states where SweepSlots is legally available.

1. Coin Rewards and Promotions Rating: 4.5

• ✅ Jackpot prizes are available.
• ✅ Great welcome reward with 5,000 GCs + 5.00 SCs.
• ✅ Daily Login Bonus + Lucky Spin Wheel.
• ✅ Rewarding VIP Program.
• ❌ Limited amount of on-site promotions.
• ❌ Hard to find information about promotions.

"The welcome offer is solid, and the daily login bonus is even better when you double-dip on desktop and mobile. The Lucky Spin Wheel is an easy way to get extra coins every few hours. In other words, SweepSlots is true to the sweepstakes model and doesn’t require buying coins unless you absolutely want to. You can also earn coins offsite; just don’t bother with Facebook because they’re not active there."

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins SweepSlots Casino Sweepstakes Casino

SweepSlots Casino Welcome Rewards

You receive 5,000 Gold Coins and 5.00 Sweepstakes Coins when you sign up at SweepSlots Casino.

SweepSlots Casino Daily Login Rewards

The daily bonus is 1,500 Gold Coins and 0.25 Sweepstakes Coins on the SweepSlots Casino. The cool thing about this is that the logins count separately on desktop and mobile, so logging in from a desktop for the first time in the day will grant you the 1,500 GC + 0.25 SC, as well as from the mobile. This means that you can collect 3,000 GC + 0.50 SC daily.

Competitions and Promotions(2)

There are few promotions or competitions at SweepSlots casino. Besides the daily login prizes and the Lucky Spin Wheel, the only other promotional offers on-site are the refer-a-friend and mail-in request programs. Players can enter a few contests on Instagram, but the social media accounts mainly promote the brand and new games.

Social Media Offers

SweepSlots’ Facebook account doesn’t exist anymore, but they also have a frequently updated Instagram and X account. On Instagram, you will find contests, like puzzles, mazes, find differences, or guess the game. If you are chosen, you can win a few free coins.

SweepSlots Casino Sweepstakes Casino Mail-in Request(3)

You can get 1 Sweeps Coin for free when sending a mail-in request form to SweepSlots casino. To complete the mail-in request, you need to follow these guidelines:

• The mail-in request must be a handwritten postcard, index card, or letter,
• The card must have your first and last name, complete address and phone number,
• The card must be placed in a self-addressed and stamped envelope,
• The envelope must be sent via first-class mail, postage prepaid.

The address where the mail-in requests must be mailed to:

• ‘Free Sweepstakes Entry’
• Regal Technologies, LLC
• 16192 Coastal Hwy
• Lewes, DE 19958

You can make unlimited requests, but each must be made on a separate postcard or letter.

SweepSlots Casino Loyalty and VIP Program(4)

SweepSlots has an 8-tier VIP Program, each with many added extras.

Opulent Bronze Tier: weekly Bronze discount package, VIP Points daily with every log-in, Bronze Reload bonus packages on Monday and Thursday, and free birthday bonus rewards.

Sterling Silver Tier: big discount Silver email offers, VIP Points daily with every log-in, big discounts on weekly packages, and a big birthday free bonus.

Brilliant Gold Tier: more significant birthday free bonus, access to exclusive VIP slot zone, bigger bonuses on Gold packages, and special offers for Gold members.

Platinum Prestige Tier: Platinum email offers include huge discounts, huge point multipliers, weekly coin reloads, and a VIP exclusive host and concierge.

Elite Titanium Tier: special birthday and holiday gifts. Titanium offers big bonuses, huge point multipliers on purchases, and a point multiplier for a consecutive 3-day login.

Diamond Dynasty Tier: Diamond discount offers are offered weekly, and private, exclusive hosts provide priority support. Also, free Gold Coin packages, unique gifts, and Lucky Spins are provided weekly.

Onyx Excellence Tier: Receive exclusive free packages weekly, access to special games and a high-limit lobby, random weekly sweeps-back periods and comp packages, and a physical SweepSlots Visa Black Card.

Regal Mithril Tier (invite only) offers all-expense-paid trips to exclusive destinations globally, giant free packages via email, and gifts such as Rolex and Louis Vuitton.

SweepSlots Casino Promo Code

As of February 5, 2025, no promo code is required to access any SweepSlots promotions. However, promotional offers that require a promo code may occasionally occur.

Refer-a-friend Program(5)

You can find the ‘Refer a Friend’ button in the menu. When you click on it, a pop-up will appear, including your unique referral link, information about the number of friends invited and qualified, and the amount of GC and SC earned.

2. SweepSlots Casino Redeeming Coins Rating: 3.5

• ✅ Only cash prize redemptions.
• ✅ Good variety of redemption method options.
• ❌ High minimum redemption limit of $100.
• ❌ Maximum $500 withdrawal per day.

"Redeeming your winnings at SweepSlots is straightforward, but there are some limits to keep in mind. Many redemption options exist, including Visa, MasterCard, Skrill, and ACH. The $100 minimum redemption is high, and with a $500 daily withdrawal cap, cashing out larger amounts can take time. Processing speeds vary by method, so be prepared for 1 to 10 business days. Also, they don’t offer gift card redemptions. All in all, SweepSlots receives a 3.5 rating here."

Patrik Lidin, Sweepstakes Casino Expert

SweepSlots Casino Redemption Process: Step-by-Step

1. Collect a minimum of 100 SCs;
2. Verify your account;
3. Click on ‘Redeem’;
4. Choose between Bank transfer ACH, Debit Card, or Skrill withdrawals;
5. Finalize your request.

How to Redeem A Large Amount ($200,000+) at SweepSlots Casino

If you win over $200,000, the process differs from the standard redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.

The NCS will ask you to fill out an affidavit, I-9, and W-9 forms. Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.

3. Purchasing Coins Rating: 4.5

• ✅ Good variety of Gold Coin packages.
• ✅ Several purchase methods.
• ✅ Immediate purchases.
• ✅ Cryptocurrency purchases available.
• ❌ Should add PayPal and Venmo.

"Buying Gold Coins at SweepSlots is quick and convenient, with a solid variety of packages to fit different budgets. Whether you're spending $4.99 or going all in with $499.99, purchases are instant, so you can start playing immediately while receiving a boost of sweepstakes coins from all packages. Cryptocurrency is an option alongside traditional methods like Visa, MasterCard, Skrill, and ACH. However, it's noteworthy that PayPal, Apple Pay, and Venmo aren’t supported. Not much to complain about here, a solid 4.5 rating for purchasing coins."

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at SweepSlots Casino

• 100,000 Gold Coins + 5 Sweepstakes Coins for $4.99.
• 220,000 Gold Coins + 10 Sweepstakes Coins for $9.99.
• 500,000 Gold Coins + 20 Sweepstakes Coins for $19.99.
• 1,500,000 Gold Coins + 52 Sweepstakes Coins for $49.99.
• 3,500,000 Gold Coins + 105 Sweepstakes Coins for $99.99.
• 13,500,000 Gold Coins + 330 Sweepstakes Coins for $299.99.
• 15,000,000 Gold Coins + 550 Sweepstakes Coins for $499.99.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 4.0

• ✅ Easy and quick registration.
• ❌ Only two SSO options are available.

"Registration is easy. The KYC verification process is thorough but straightforward, requiring a government ID, a selfie, proof of address, and the last four digits of your SSN. While it’s a necessary step for purchases and redemptions, it’s relatively smooth compared to some other platforms. One downside is the limited social sign-in options—only Google is available. They can improve on the 4.0 rating by adding more SSO options."

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at SweepSlots Casino

You must go through the KYC process to make purchases and redemptions. During this, you will need to provide the following details and documentation:

• Government issues ID or Driver’s License;
• A selfie;
• Proof of address such as a utility bill, phone bill, bank statement, or credit card statement;
• The last four digits of your SSN.

5. Social Games and Software Rating: 3.0

• ✅ High-end software providers, including Pragmatic Play and BetSoft.
• ✅ Good variety of online slots.
• ❌ Small gaming library of 380+ games.
• ❌ No live dealer games are available.

"If you’re a slots fan, SweepSlots has a solid selection from well-known providers like Pragmatic Play, BetSoft, and Playson. However, the game library is small, with only 380+ titles and no table games, live dealers, or other casino staples. I also ran into occasional slow loading times and even a few ‘server error’ messages, which can be frustrating. While the quality of games is good, the variety is lacking—so if you’re looking for more than slots, you’re better off elsewhere. As things stand, I can only give SweepSlots a 3.0 rating for games and software."

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. SweepSlots Casino Responsible Gambling Rating: 3.5

• ✅ Adequate RG tools and limits.
• ✅ Information and policies regarding Responsible Social Gaming.
• ❌ RG tools are managed through customer support.

SweepSlots Casino offers four main RG tools(6):

• Self-exclusion: You can email SweepSlots’ Customer Support team to request that your account be suspended between 30 - 365 days.
• Purchase Limits: You can email SweepSlots’ Customer Support team to request a daily, weekly, or monthly limit on the number of Gold Coins you can purchase.
• Play Limits: You can email SweepSlots’ Customer Support team to request a daily, weekly, or monthly limitation on the amount of Sweeps Coins you can use to play.
• Time Limits: You can email SweepSlots’ Customer Support team to set time limits on your site use.

In addition to these limitations, you can request permanent closure of your Customer Account. There are also external resources available to access gaming addiction sites and help groups.

"SweepSlots provides a solid set of responsible gaming tools, including self-exclusion, purchase limits, play limits, and time limits. There’s also access to external resources for those who need extra support. However, as is common with sweepstakes casinos, all tools and limits are managed through customer support. This isn’t sufficient from a responsible gambling perspective, which limits my rating to 3.5.”

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 3.5

• ✅ Adequate RG tools.
• ✅ Company transparency.
• ✅ KYC checks for redemptions.
• ❌ Average industry and customer reviews.
• ❌ Customer complaints about redemptions.
• ❌ Facebook account is not available anymore.

"Compared to other sweepstakes casinos, SweepSlots does a good job with transparency. There’s information about the company and its people on LinkedIn and their other brand, GoldSlips, on the company website of Regal Technologies LLC. SweepSlots has received mixed reviews, which I factor in here. But overall, based on my findings, this site and company does slightly better than most other sites, earning a 3.5 rating."

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

SweepSlots Casino Feedback From Users On Reddit

Comment
byu/Money-Carrot-3498 from discussion
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Comment
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Social Media and Followers

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from SweepSlots Terms of Service as they favor the company and can be considered unfair from the perspective of yourself (the user).

“21.8. You and Regal Technologies agree that the arbitration of a Dispute will proceed on an individual basis. To the maximum extent permitted by applicable law, neither you nor Regal Technologies shall be entitled to consolidate, join, or coordinate Disputes by or against other individuals or entities or participate in any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding, or arbitrate or litigate any dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity or otherwise seek to recover for losses incurred by a third party. In connection with any Dispute, any and all such rights are hereby expressly and unconditionally waived.”

SweepSlots, Terms of Service

This provision requires users to pursue disputes through individual arbitration, which can unfairly limit an individual’s legal rights.

“5.1. You are allowed to have only one Customer Account, including any inactive Account, on the Platform. In the event we discover that you have opened more than one Customer Account or are sharing a Customer Account with anyone else, in addition to any other rights that we may have, we reserve the right to suspend or terminate any or all your accounts and terminate, withhold, or revoke any Prizes (including, without limitation, any redemptions).”

SweepSlots, Terms of Service

This clause allows SweepSlots to terminate your account and deny refunds for purchased virtual currency, which is unfair.

9. Usability Rating: 4.0

• ✅ Intuitive UX design.
• ✅ Easy to navigate site.
• ✅ Few pop-ups and spam.
• ✅ All platform features are available to non-paying players.
• ❌ Slow loading times for games.

"SweepSlots delivers a clean and intuitive user experience with relatively few pop-ups. You can expect to find what you’re looking for in the areas where you’d expect them to be. The one negative thing I’ve noticed is slow loading times when starting up a game for the first time. While there’s no dedicated mobile app, the mobile site runs smoothly across all devices. Overall, Sweepslots has good usability and gets a 4.0 rating."

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 4.0

• ✅ Website fully optimized for mobile screens.
• ✅ The full gaming library is available on mobile.
• ✅ Consistent UI and UX across mobile and desktop.
• ❌ No dedicated mobile app.

"SweepSlots may not have a dedicated mobile app, but the site is fully optimized for mobile devices. The entire gaming library is available. If you prefer apps, this might be a drawback, but the mobile experience here is still fully in line with modern standards for mobile gaming."

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Care Rating: 4.0

• ✅ 24/7 live chat available.
• ✅ Extensive FAQ section.
• ✅ Several ways to contact support.
• ❌ Slow reply times on email queries.
• ❌ Slow reply times on request tickets.

SweepSlots has a Help Center with an extensive FAQ, divided by topics like purchases, redemptions, or promotions. Here, you can find adequate information on most upcoming issues. There’s also a Live Chat option here with chatbot replies. You can also submit a request with your query or contact an agent via email.

"SweepSlots offers a well-organized Help Center with an extensive FAQ section, making finding answers to common questions easy. Multiple ways to contact support include live chat, email, and phone. Response times are good but expect longer waiting times for emails and support request tickets. Overall, it was a solid customer care experience that deserved a 4.0 rating."

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of SweepSlots Casino, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT: Immediate via Chat Bot
• Email Support FRT: 12 hours 37 minutes
• Website Support Request FRT: 26 hours 13 minutes
• Telephone: Depends on the line

Summary and Finishing Thoughts

"SweepSlots Casino offers a solid sweepstakes gaming experience with a generous welcome bonus, a rewarding VIP program, and multiple ways to redeem winnings. The site is true to the sweepstakes model since you don’t have to make coin purchases to win and redeem. It’s a good gaming platform, but concerns about reputation and the mixed reviews from other players and reviewers make me hesitant to make larger purchases on this site. Overall, Sweepslots was awarded a 3.5 rating out of 5 stars, and it comes with the cautionary message of not spending too much money here in case you run into issues redeeming."

Patrik Lidin, Sweepstakes Casino Expert

SweepSlots Casino Company Overview

This Is How Our Review of SweepSlots Casino Was Conducted

For a complete overview of how we conduct sweepstakes reviews, please refer to the pages on our rating system and rating methodologies.

SweepSlots Casino Frequently Asked Questions

Resources & Sources

1. SweepSlots Casino Terms & Conditions US States Information, accessed on January 28, 2025, <https://sweepslots.com/#!/en/terms-and-conditions>
2. SweepSlots Promotions Information, accessed on January 28, 2025, <https://sweepslots.com/p/promotions>
3. SweepSlots Mail-in Request Information, accessed on January 31, 2025, <https://help.sweepslots.com/hc/en-us/articles/18231791000589-How-does-a-mail-in-request-work>
4. SweepSlots VIP Program Information, accessed on January 31, 2025, <https://sweepslots.com/#!/en/promotions/sweepslots-vip-program>
5. SweepSlots Refer-a-Friend Program Information, accessed on January 31, 2025, <https://sweepslots.com/#!p/refer-a-friend>
6. SweepSlots Casino Responsible Gambling Information, accessed on January 28, 2025, <https://sweepslots.com/p/footer_logout-en/responsible-gaming/>
7. SweepSlots Trustpilot Rating Information, accessed on January 28, 2025, <https://www.trustpilot.com/review/sweepslots.com>
8. SweepSlots Instagram Followers Information, accessed on January 31, 2025, <https://www.instagram.com/sweepslotsgames/>
9. SweepSlots Twitter Followers Information, accessed on January 31, 2025, <https://twitter.com/Sweepslots>
10. SweepSlots YouTube Followers Information, accessed on January 31, 2025, <https://www.youtube.com/channel/UCJGbg52reeGBCi1s6wyMg_Q>
11. Regal Technologies Company Information, accessed on January 29, 2025, <https://www.regaltllc.com/>

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