Sweeptastic Review

Sweeptastic Overall Performance: 3.5

Sweeptastic has a 700+ gaming library with a great range of online slots but no live dealer games. The strongest part of the game offering is Sweeptastic’s integration of software provider Pragmatic Play and games like Big Bass Hunter, Sugar Rush, Gates of Olympus, and other blockbuster online slots.

While there are no Sweeptastic apps, the website is lightweight in design and performance, making it easy to use on desktop and mobile. Unfortunately, I experienced many glitches and found similar reports from other players, mainly relating to in-game glitching of games closing down for no reason.

Coin packages start from $1.00, with plenty of discounted sweepstakes coin bundles. However, redemptions start at 100 sweepstakes coins, which is too high and detracts from the overall rating, considering how critical redemptions are to the sweepstakes casino model.

One strong aspect of Sweeptastic is its commitment to responsible gambling. The site includes a section where you can manage purchase limits, play limits, time limits, reality checks, timeouts, and self-exclusion.

Sweeptastic is also crypto-friendly and allows you to make purchases using Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), and USD Coin (USDC).

Sweeptastic Rating Overview

1. Coin Rewards and Promotions Rating: 3.0
2. Redeeming Coins Rating: 3.0
3. Purchasing Coins Rating: 5.0
4. Registration and Verification (KYC) Rating: 4.5
5. Social Games and Software Rating: 4.0
6. Responsible Gambling Rating: 5.0
7. Trust and Reputation Rating: 3.5
8. Fairness and User Rights Rating: 3.0
9. Usability Rating: 3.0
10. Mobile Rating: 3.0
11. Customer Care Rating: 3.5

Why You Should Read and Trust Our Sweeptastic Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Sweeptastic review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About Sweeptastic

“Getting started at Sweeptastic can be hard without making a person because the welcome rewards are thin and easy to burn through. After that, the daily free rewards are relatively meager and, unfortunately, glitchy because they’re not rewarded daily. The whole setup is primed for coin purchases. Fortunately, coin purchasing works well with many packages starting from one dollar. There are many payment options available, including support for multiple cryptos. But if the free-to-play aspects are lacking, it’s difficult to award a better rating than 3.5.”

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of Sweeptastic

Sweeptastic State Availability and Differences Between States

Sweeptastic is available in all US states except Idaho, Louisiana, Michigan, Montana, Nevada, and Washington. All states where the casino is available offer users the same promotions and bonuses. The minimum legal age to play at Sweptastic Casino is 18 years in states where this brand is legally available.

1. Coin Rewards and Promotions Rating: 3.0

• ✅ Special promotions monthly.
• ✅ Excellent VIP program.
• ✅ Great coin purchase deals.
• ❌ The welcome bonus is small.
• ❌ Daily coins are not always added to the account.
• ❌ Few options to earn free coins.
• ❌ No friend-referral scheme.

“As a free player, you should have low to no expectations because rewards are largely tied to gaming activities, which require sweepstakes coins. Sweepstakes coins are hard to come by outside of the welcome offer, where you receive one Sweeps Coin. I can only award a 3.0 rating here because a sweepstakes casino should offer more ways of earning coins for free.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins Sweeptastic Sweepstakes Casino

Sweeptastic Welcome Rewards

After signing up and providing more personal information on Sweeptastic, you can claim 10,000 Lucky Coins, which come with 1 Sweeps Coin. To do this, you must verify your account by providing and confirming your address and phone number.

Sweeptastic’s welcome offer is ‘Get 100% Extra’, which includes 20,000 LC and 20 free SC for $9.99.

Sweeptastic Login Rewards

Daily logins will reward you with 1,000 Lucky Coins, which are added to your balance automatically. No sweepstakes coins are awarded.

Competitions and Promotions

• Game of The Week Raffle: You can win free LC + SC prizes if you play the selected Game of The Week.
• Deal of the Week: The site offers a different coin store offer each week, which you can claim. The details change every Monday, so check the Coin Store weekly for new information.

Social Media Offers

Sweeptastic mainly promotes on-site social media promotions rather than running specific Facebook or Instagram contests. However, occasionally, you can play contests, such as quizzes, ‘Find the Route,’ ‘Match the Shadow,’ scrambled words, and ‘Guess the Game’ games.

Sweeptastic Sweepstakes Casino Mail-in Request

You can receive five free Sweeps Coins via a mail-in request form on the Sweeptastic website.

Step-By-Step Guide for Sweeptastic Write-in Rewards: Postcard and Envelope

You will need an unlined #10 envelope and a card you place inside, which is:

• Standard 4x6;
• White;
• One-sided;
• Unfolded.

On the front side, the envelope has to have the following:

• Sweeptastic Sweepstakes Coins;
• The URL ‘www.sweeptastic.com’;
• Your return address (the verified address connected to your account);
• Sweepstakes Coins Request Code;
• Delivery address:

Heuston Gaming
4498 Main St, Ste 4 #1347
Amherst
NY 14226
USA

Use legible handwriting and blue ink when writing the card. Here’s how and what to write on it:

• In the upper left-hand corner of the Request Card, the unique Sweepstakes Coins Request Code;
• Your full name, as shown on your government-issued identification
  Date of Birth;
• The e-mail address registered to your Heuston Gaming account; 
• The username registered to your Heuston Gaming account;
• The residential address registered to your Heuston Gaming account; 
• Include the following handwritten statement on the 4x6 index card:

“Sweepstakes Entry! I wish to receive Sweeps Cash to participate in the Sweepstakes Contest offered by Heuston Gaming. By submitting this request, I hereby declare that I have read, understood, and agree to be bound by Heuston Gaming Terms of Use and these Official Rules.”

Sweeptastic Casino, Sweeps Rules

Immediately beneath the handwritten statement, you must sign the index card and write the date of signature in MM/DD/YYYY format.

Sweeptastic Casino, Sweeps Rules

Here’s how to generate your unique Sweepstakes Coins Request Code:

1. Sign into your account;
2. Click on the Sweepstakes Coins Request Code;
3. Follow the instructions;
4. Save the code because it will disappear.

You must mail your envelope within 2 days of generating the unique Sweepstakes Coins Request Code and signing the index card. The limit is one entry per envelope, and the maximum number of AMOE requests one user can send in is 10 per sweepstakes entry period.

Sweeptastic Loyalty and VIP Program

Sweeptastic has a Players’ Club, where you can advance when you play and earn rewards. You earn points every time you play, which are added to your account. The higher your ranking, the better rewards you’ll get, and the more exclusive promotions will be available. There are 22 Levels in total:

• Level 1: 0 - 1,000 Points - Criteria is ‘Get 1 point for every spin’.
• Level 2: 1,000 - 5,000 Points - Criteria is ‘Get 1 point for every spin’ & ‘Get 100 points for every purchase’.
• Level 3: 5,000 - 10,000 Points - Criteria are ‘Get 1 point for every spin on Sugar Pop’ & ‘Get 1 point for every spin on Rockstar’.
• Level 4: 10,000 - 20,000 Points - The criteria is ‘Play any game: Get 1 point for every game round’ and be rewarded 1,000 LC.
• Level 5: 20,000 - 30,000 Points - Criteria are ‘Get 5 points for every spin of at least 5 Sweeps coins’ & ‘Get 1 point for every spin of at least 10,000 Lucky coins’.
• Level 6: 30,000 - 40,000 Points - Criteria is ‘Get 20 points for every purchase’ & ‘Get 500 points more for every purchase valued at $100 or more’ & ‘Get 1 point for every spin on the following exciting games from 1spin4Win: Lucky Clover 27, Lucky Clover 243, Lucky Lady Bug, Book of Nibiru’.
• Level 7: 40,000 - 50,000 Points - Criteria is ‘Get 1 point for every game round on the following BGaming games: Plinko, Plinko XY, Heads and Tails, Heads and Tails XY, Book of Cats, All Lucky Clovers, Alien Fruits, Cherry Fiesta’ & ‘Get 500 points for every 2nd purchase of $100 or more’.
• Level 8: 50,000 - 60,000 Points - Criteria is ‘Play BGaming favorites: 1 point for every spin on Cherry Fiesta, 1 point for every spin on Avalon: The Lost Kingdom, 1 point for every spin on Alien Fruits, 1 point for every spin on Candy Monsta’.
• Level 9: 60,000 - 70,000 Points - The criteria are to ‘Get 1 point for every game’ and be rewarded with 5,000 LC.
• Level 10: 70,000 - 80,000 Points - Criteria is ‘Level up by playing your favorite games - 1 point for every spin’.
• Level 11: 80,000 - 90,000 Points - Criteria is ‘Level up by playing your favorite games - 1 point for every spin’.
• Level 12: 90,000 - 100,000 Points - Criteria is ‘Level up by playing your favorite games - 1 point for every spin’.
• Level 13: 100,000 - 110,000 Points - Criteria is ‘Level up by playing your favorite games - 1 point for every spin’.
• Level 14: 110,000 - 120,000 Points - Criteria is ‘Level up by playing your favorite games - 1 point for every spin’.
• Level 15: 120,000 - 130,000 Points - Criteria is ‘Play Halloween games to level up: Halloween, Halloween Crystals, Halloween Jackpot, Halloween Bonanza.’
• Level 16: 130,000 - 140,000 Points - The criteria are: ‘Play any fruit slot to earn points and level up 1 point for every spin!’
• Level 17: 140,000 - 150,000 Points - The criteria are ‘Get 1 point for every spin and 50 points for every purchase!’
• Level 18: 150,000 - 160,000 Points - The criteria is: ‘Get 1 point for every spin and 100 points for every purchase of $99 or more!’
• Level 19: 160,000 - 170,000 Points - The criteria is: ‘Get 1 point for every spin and 50 points for every purchase of $50 or more!’
• Level 20: 170,000 - 180,000 Points - The criteria is: ‘Get 1 point for every spin and collect your reward!’ and be rewarded 10,000 LC & 2 SC.
• Level 21: 180,000 - 190,000 Points - The criteria are: ‘Get 1 point for every spin and 100 points for every purchase of $99 or more!’ and be rewarded 10,000 LC & 5 SC.
• Level 22: 190,000 - 200,000 Points - The criteria are: ‘Get 2 points for every spin of LC 10 000 or more’, ‘Get 1 point for every spin of SC 5 or more’, ‘Get 1 point for every purchase of $25 or more’, be rewarded 1,000 LC & 3 SC with 5 times playthrough.

Sweeptastic Promo Code

As of November 26, 2024, no promo code is required for promotions or rewards on the Sweeptastic casino site.

Refer-a-friend Program

No friend referral program is available on Sweeptastic.

2. Sweeptastic Redeeming Coins Rating: 3.0

• ✅ Adequate information regarding redemptions in the Help section.
• ✅ No redemptions fees.
• ✅ KYC is required to redeem sweepstakes coins.
• ❌ Long redemptions times, often over two weeks.
• ❌ No Gift Card redemptions available.
• ❌ $100 minimum redemption limit.
• ❌ Higher redemption times for sums over $600.

“The minimum redemption limit is high at $100 for cash prizes. There is also a 5x wagering requirement on any free sweepstakes coins you want to redeem, which is higher than on any other sweepstakes site I tested. Gift card redemptions aren’t even available, which is a minus. The redemption process works well but takes a lot of time; you can expect to process the KYC before redeeming. The KYC will take up to 2-3 days, but my redemption took 10 days, excluding weekends. My redemption amount was $125, and it’s stated on the website that larger redemptions of $600+ take longer to redeem.”

Patrik Lidin, Sweepstakes Casino Expert

Sweeptastic Redemption Process: Step-by-Step

1. Navigate to the menu and click on ‘Redeem’ on the left side of the page;
2. Complete the verification process and KYC processes;
3. Enter the amount of Sweeps Coins you wish to redeem. The minimum amount is 100 SCs, which equals $100;
4. Click on ‘Redeem Coins.’

How to Redeem A Large Amount ($200,000+) at Sweeptastic

If you win over $200,000, the redeeming process differs from the standard redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.

The NCS will ask you to fill out an affidavit and I-9 and W-9 forms(x). Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.

3. Purchasing Coins Rating: 5.0

• ✅ Good range of coin packages.
• ✅ Low minimum cost $1.00 coin package.
• ✅ Crypto purchases available.
• ❌ Thorough verification process is necessary for purchases.

“Considering that Sweeptastic isn’t overly friendly to free players, they have put a considerable effort into their coin shop, which has resulted in a 5.0 rating in this category. They refresh the offers every week, and prices start low from one buck up to $999.99. There are multiple fiat payment options and cryptocurrencies such as BTC, ETH, and various stablecoins.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at Sweeptastic

Several Coin Packages are available at the Sweeptastic casino site, ranging from $1.00 to $999.99.

• 1,000 Lucky Coins for $1.00.
• 5,000 Lucky Coins + 5 Free SC for $4.99.
• 10,000 Lucky Coins + 10 Free SC for $9.99.
• Welcome Offer of 20,000 Lucky Coins + 20 Free SC for $9.99.
• Deal of the Week 1 of 17,000 Lucky Coins + 17 Free SC for $14.99.
• 20,000 Lucky Coins + 20 Free SC for $19.99.
• 50,000 Lucky Coins + 50 Free SC for $49.99.
• Deal of the Week 2 of 66,000 Lucky Coins + 66 Free SC for $59.99.
• 100,000 Lucky Coins + 100 Free SC for $99.99.
• 300,000 Lucky Coins + 300 Free SC for $299.99.
• 500,000 Lucky Coins + 500 Free SC for $499.99.
• 1,000,000 Lucky Coins + 1,000 Free SC for $999.99.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 4.5

• ✅ KYC through Jumio.
• ✅ Adequate information about KYC in the Help section.
• ✅ Straightforward registration process with verification.
• ❌ Only one SSO option available.

“Not too much to complain about here besides the lack of more SSO options. Single-sign is important for convenience and security, as it reduces the number of attack vectors and the risk of password-related security issues for users. Since security should be a number one priority, this detracts from the rating, and I can only award Sweeptastic a 4.5 for registration and verification.”

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at Sweeptastic

For redemptions, Sweeptastic users must provide more information about themselves through a KYC verification process:

• A photo of the front of your ID, clearly showing all four corners of the ID and your date of birth;
• A photo of the back of your photo ID, clearly showing all four corners of the ID and your date of birth;
• OR a copy of your current passport;
• A copy of proof of address (e.g., a recent utility bill, bank statement, or other official documentation showing your full name, address, and the date it was sent).

5. Social Games and Software Rating: 4.0

• ✅ 700+ gaming library.
• ✅ Nearly 400 games from Pragmatic Play.
• ✅ Established gaming software providers.
• ❌ No live dealer games.
• ❌ No table games.

“With 700+ games, there’s plenty to choose from, but I find that variety is lacking, with almost all games being online slots. Choose another sweepstakes casino if you’re interested in classic tabletop games like blackjack, roulette, and Baccarat. Like live casino games, none are available, which is unfortunate. A positive thing is that you’ll find nearly 400 games from Pragmatic Play.”

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. Sweeptastic Responsible Gambling Rating: 5.0

• ✅ Many different RGB tools.
• ✅ Full player control onsite.

Sweeptastic has a great selection of RGB tools, which you can access on the ‘My Account’ page under the ‘Responsible Gaming’ section. These are:

• Purchase limit: you can set a daily, weekly, or monthly purchase limit.
• Play limit: you can limit the number of coins you can spend playing daily, weekly, or monthly. Both SC and LC limits can be set.
• Time limit: You can set a daily limit on how much time you want to spend on the site, from 1 hour to 24 hours.
• Activity check: You can set a reminder to take a break after 30, 60, or 120 minutes of playing.
• Timeout: You can set a timeout period of 24 hours, 7 days, 30 days, or 42 days on the site. You won’t be able to play or make purchases during the selected period.
• Self-exclusion: You can set a self-exclusion period of 6 months, 1 year, 3 years, 5 years, or indefinitely. Your account will be closed for the selected time period, meaning you won’t be able to log in again.

“Sweeptastic has one of the best responsible gambling practices out of all sweepstakes casinos, as you can manage all relevant limits from your account page. Surprisingly, Sweeptastic (Heuston Gaming) isn’t part of the Social and Promotional Games Association (SPGA). The responsible gambling rating is a 5.0 for me, easy access and good user experience.”

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 3.5

• ✅ Adequate information about the company behind the brand.
• ✅ Established company.
• ✅ Good user reviews.
• ✅ Adequate platform security.
• ✅ Great KYC processes powered by Jumio.
• ❌ Not available in Idaho, Louisiana, Michigan, Montana, Nevada, and Washington.

“Compared to many other sweepstakes casinos, the company behind Sweeptastic is refreshingly transparent with an informative company website, LinkedIn page, and other company profiles. While Sweeptastic is new, only launched in 2023, Heuston Gaming Limited seems well-established. Third-party reviews and opinions are generally unfavorable, with many red flags regarding issues with redeeming and long redemption times. The negative feedback appears to have increased over the last six to nine months of making this review. Considering this, I can’t award a higher than 3.5 rating for trust and reputation despite my more positive experience with Sweeptastic.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

Sweeptastic Feedback From Users On Reddit

Comment
byu/hannie2222 from discussion
inChumbaCasino

Comment
byu/GolfAndGamble from discussion
inChumbaCasino

Honestly love Sweeptastic
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Social Media and Followers

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from Sweeptastic Terms of Use(x) as they favor the company and can be considered unfair from the perspective of yourself (the user).

“THESE TERMS OF USE INCLUDE AN ARBITRATION AND CLASS ACTION WAIVER AGREEMENT WHICH REQUIRES THAT ANY PAST, PENDING, OR FUTURE DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY AND FOR YOUR OWN LOSSES ONLY. YOU MAY NOT PROCEED AS A CLASS REPRESENTATIVE, MEMBER OR PART OF ANY PROPOSED CLASS, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL SUIT, QUI TAM ACTION OR ANY REPRESENTATIVE PROCEEDING, OR OTHERWISE SEEK TO RECOVER ON BEHALF OF OTHERS OR FOR THE BENEFIT OF OTHERS IN ANY TYPE OF CLAIM OR ACTION.”

Sweeptastic, Terms of Use

This arbitration and class action waiver is unfair to users as it prevents you and me from collectively joining together to resolve potential disputes.

“To the extent legally permissible, if Your User Account, or a particular subscription for the Service associated with Your User Account, is terminated, suspended and/or if any Virtual Coins are selectively removed or revoked by Us from Your User Account, no refund will be granted, and no Virtual Coins will be credited to You or converted to cash or other forms of reimbursement.”

Sweeptastic, Terms of Use

This term is unfair because it allows Sweeptastic to terminate your account and remove your virtual coins without any refund or compensation. It becomes particularly unfair because Sweeptastic reserves the right to close user accounts at its sole discretion.

“We reserve the right to close Your User Account if it is inactive for a period of sixty days or longer and therefore Dormant under Section 6.11. You agree that We are not required to give notice to You prior to taking such action, although we may choose to do so in our sole discretion.”

Sweeptastic, Terms of Use

Closing an account after sixty days of inactivity is extreme. Companies commonly have terms regarding inactivity, but the period of inactivity is much longer, often 12 months or more, during which funds are first depleted at an incremental rate before the account is closed.

9. Usability Rating: 3.0

• ✅ Good UI design.
• ✅ Clean gaming lobby with intuitive functions.
• ❌ Glitchy interaction with games.
• ❌ Daily rewards are not always rewarded despite being “daily.”
• ❌ No dedicated mobile app.

“The Sweeptastic casino looks nice and should work well enough, but I experienced many glitches with games closing abruptly, and the daily rewards are, at best, bi-daily on average. It’s a shame because the site is well designed and should have great UX in theory, but the glitches detract from the usability rating and land at 3.0. One of the lowest usability ratings I’ve rewarded.”

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 3.0

• ✅ Good loading times (when it’s working).
• ✅ Consistent UX across mobile and desktop.
• ✅ Games are mobile optimized.
• ✅ Shortcut buttons for critical functions.
• ❌ No dedicated mobile app.
• ❌ Glitchy performance with games closing for no reason.

“The mobile website is consistent with the desktop version; unfortunately, technical issues are inherent. When playing games on my phone, I encounter the same glitch with games closing for no reason, and it happens quite often. From an overall okay mobile site, these issues take away from a better rating.”

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Care Rating: 3.5

• ✅ Facebook support available.
• ✅ Extensive FAQ section.
• ✅ Effective resolutions.
• ✅ Live Chat
• ❌ Slow response times.
• ❌ No phone number.

“My customer support interaction was positive overall, but the slow response times are jarring. I received answers and help, but it took time. All in all, I reward Sweeptastic with a 3.5 rating in customer care.”

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of Sweeptastic, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT: No live support option.
• Email Support FRT: 32 hours.
• Website Support Request FRT: No website support request option.
• Telephone: No phone support option.

Summary and Finishing Thoughts

“Sweeptastic was an underwhelming experience from a sweepstakes gaming perspective. There are too many glitches for all the bells and whistles, and free-to-play aspects are nearly non-existent. If you have money to spend, this option is OK, but I wouldn’t recommend it over other higher-rated sweepstakes casinos. Also, if you’re over 21, have money to spend, and live in a state where real money online casinos are legal, I would spend that money there instead.”

Patrik Lidin, Sweepstakes Casino Expert

Sweeptastic Company Overview

This Is How Our Review of Sweeptastic Was Conducted

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

Sweeptastic Frequently Asked Questions

Resources & Sources

1. Heuston Gaming Limited, company information, accessed on November 20, 2024, <https://heustongaming.com/>
2. Sweeptastic Trustpilot rating information, accessed on November 20, 2024, <https://www.trustpilot.com/review/sweeptastic.com>
3. Sweeptastic Facebook followers information, accessed on November 20, 2024, <https://www.facebook.com/sweeptasticcasino>
4. Sweeptastic Instagram followers information, accessed on November 20, 2024, <https://www.instagram.com/sweeptasticgames/>
5. Sweeptastic YouTube followers information, accessed on November 20, 2024, <https://www.youtube.com/@sweeptasticcasino>
6. Sweeptastic Responsible Gambling information, accessed on November 23, 2024, <https://sweeptastic.com/account/responsible-gaming>
7. Sweeptastic Help Section information, accessed on November 24, 2024, <https://sweeptastic.com/pages/help>
8. Sweeptastic Mail-in-Request form information, accessed on November 25, 2024, <https://sweeptastic.com/pages/sweeps-rules>

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