WOW Vegas Review

WOW Vegas Overall Performance: 4.0

WOW Vegas delivers a well-rounded sweepstakes casino experience with over 1,100 games, daily bonuses and a rewarding VIP program that benefits high-volume players.

As evidenced by the 4.0 rating, WOW Vegas is a top choice, primarily because it offers many rewarding bonuses and promotions and provides fantastic entertainment with its vast games library.

I found drawbacks related to slow prize redemption processes, below-average customer support, and unfair provisions in their user agreement, which held them back from receiving a 4.5 rating.

Overall, WOW Vegas is a sweepstakes casino I can recommend. New players get a generous welcome bonus of 150,000 WOW Coins plus 2 Sweeps Coins. During the first hour of registration, there’s also a discounted coin package at $4.99.

WOW Vegas Rating Overview

1. Coin Rewards and Promotions Rating: 5.0
2. Redeeming Coins Rating: 2.5
3. Purchasing Coins Rating: 5.0
4. Registration and Verification (KYC) Rating: 5.0
5. Social Games and Software Rating: 5.0
6. Responsible Gambling Rating: 3.5
7. Trust and Reputation Rating: 4.0
8. Usability Rating: 4.0
9. Fairness and User Rights: 3.5
10. Mobile Rating: 4.0
11. Customer Care Rating: 3.5

Why You Should Read and Trust Our WOW Vegas Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this WOW Vegas review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About WOW Vegas

“Out of the 20-25 sweepstakes casinos I’ve played so far, WOW Vegas belongs in the top. I’m not alone in favoring this brand. It seems to be one of the most popular sweepstakes sites in general. One drawback of this site’s popularity is that the customer support is slow to respond. Similarly, redemption requests take longer to reach the processing stage, and KYC checks could be faster. However, this is a reliable operator, and in my experience, both redemptions and KYC got cleared; it just took longer than I expected.”

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of WOW Vegas

High 5 Casino State-by-State Availability

WOW Vegas is available in all U.S. states except Washington, Michigan, Idaho, Montana, and Nevada. All states offer the same promotions and bonuses. The minimum legal age to play is 18 years.

1. Coin Rewards and Promotions Rating: 5.0

• ✅ Generous coin rewards at registration.
• ✅ Discounted (time-limited) purchase price for coins.
• ✅ Regular promotions on various platforms.
• ❌ Refer-a-friend program capped at 30 referrals.

“The registration reward at WOW Vegas is generous and gives you plenty to play with, and you can easily continue tapping into the continuous stream of free coins through the many competitions and promotions they run daily and motivates a rating of 5.0.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins WOW Vegas Sweepstakes Casino

WOW Vegas Welcome Rewards

• Registration Reward: Free 150,000 WOW Coins and 2 SCs.
• Welcome Promo Offer: For the first 60 minutes after registration, you can purchase 1,000,000 WOW Coins and 20 SCs at 75% off for $4.99.

WOW Vegas Daily Rewards

Depending on your star status in the loyalty program, you will receive different daily rewards for logging in:

• Rising Star: 1,500 WOW + 0.30 SC Coins
• Blue Star: 3,000 WOW + 0.50 SC Coins
• Bronze Star: 6,000 WOW + 0.75 SC Coins
• Silver Star: 10,000 WOW + 1.00 SC Coins
• Gold Star: 20,000 WOW + 2.50 SC Coins
• Hosted Star: 50,000 WOW + 5.00 SC Coins

As of 2025, the daily rewards claimed from the promotions page.

Competitions and Promotions

There are many many daily, weekly and monthly promotions:

• Exclusive Game Prize Drop: Play to win a share of SC 500 on an exclusive game daily.
• Paris’ Lucky 6: Play to win a share of SC 10,000 weekly.
• Wheel of Wins: Spin to win a share of SC 1,000 daily.
• Race Rewards: Play to win a share of over SC 8,000 daily.
• Happy Hour: Instantly boost your balance in a limited time from Saturday to Thursday.
• New Game Prize Drop: Play a selected new game to win a share of SC 500.
• The WOWzer SC Multi Race: Play and win a share of SC 2,500 daily.
• The WOWzer WOW Coin Multi Race: Play and win a share of 25,000,000 WOW Coins daily.
• Super Spins Sundays: Grab free spins on Sundays.
• WOW Weekender: Play any 10K WOW Weekender games to grab a share of SC 10,000.
• Refer a Friend: Invite friends for the chance for SC 20/referral and a monthly prize of SC 5,000 for most referrals.
• Daily Email Competition: Send an email for a chance to win some SCs.
• Daily Coin Reward: Log in and claim some coins daily.
• Refer a Friend Monthly Leader Board: A chance for the monthly reward of SC 5,000 for referrals.
• Thursday Thriller: A chance to take home a share of SC 1,500 every Thursday.
• Mega Wednesdays: Play to win a share of SC 1,500.
• Lunchtime Loot WOW Coin Prize Drop: Play to win a share of 10,000,000 WOW Coins every lunchtime.
• Wake up and Win WOW Coin Prize Drop: Play to win a share of 10,000,000 WOW Coins every morning.

Social Media Offers

It’s worth following WOW Vegas on Facebook, Instagram(1), and X platforms because there are always competitions, such as ‘Can you name the game?’, ‘What game is represented on the reels?’ and ‘Choose the correct path,’ all of which can earn you extra WOW coins.

WOW Vegas Loyalty and VIP Program

WOW Vegas's loyalty and VIP program is called the Star System. When you start playing, you start collecting stars. As you progress through the galaxy of the WOW Vegas Star System, you access more perks:

• Rising Star: Login reward of 1,500 WOW + 0.30 SC Coins.
• Blue Star: Login reward of 3,000 WOW + 0.50 SC Coins + 5% extra WOW Coins with every purchase.
• Bronze Star: Login reward of 6,000 WOW + 0.75 SC Coins + 10% extra WOW Coins with every purchase.
• Silver Star: Login reward of 10,000 WOW + 1.00 SC Coins + 15% extra WOW Coins with every purchase.
• Gold Star: Login reward of 20,000 WOW + 2.50 SC Coins + 20% extra WOW Coins with every purchase.
• Hosted Star: Login reward of 50,000 WOW + 5.00 SC Coins + 25% extra WOW Coins with every purchase.

The highest level you can reach is ‘Hosted,’ the only way to access personal account hosts and VIP support via WhatsApp.

WOW Vegas Sweepstakes Casino Mail-in Request

You can send a postcard to WOW Vegas and receive free SC coins in return as part of the mandatory AMOE requirement for sweepstakes. The operator processes the envelopes manually, so the request can take several months, but there’s no limit to the number of mail-in requests you can send. Once received and sorted, they’ll email you with a confirmation that your free coins were credited.

Step-By-Step Guide for WOW Vegas Write-in Rewards: Postcard and Envelope

You can request three sweepstakes coins through postcards and envelopes at WOW Vegas. There are no stipulated limits on how many mail-in requests you can send. However, they reserve the right to deny a request, and I assume they would do so if you sent hundreds of requests.

Use a standard postcard (4” x 6”) or a single piece of white paper (the Sweepstakes Coins Request Card). Use a pen with blue ink, write in CAPS and ensure your handwriting is legible.

On one side of the request card, write:

1. Full name exactly as shown on your government issued ID.
2. The email address associated with your customer account.
3. The residential address associated with your customer account.
4. A 16-digit unique request code generated from their platform.
5. The following statement:

“I WISH TO RECEIVE FREE SWEEPSTAKES COINS IN ORDER TO PARTICIPATE IN THE SWEEPSTAKES PROMOTIONS OFFERED BY WOW VEGAS.

IN SUBMITTING THIS WRITTEN REQUEST, I CONFIRM THAT I HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS AND SWEEPSTAKES RULES AS SET OUT ON THE WOW VEGAS WEBSITE”

WOW Vegas, Mail-In Request Instructions

Place the sweepstakes coins request card in an individually stamped #10 envelope with the following handwritten address, using blue ink, in CAPS:

• MW SERVICES LIMITED
• 1445 WOODMONT LN NW #720
• ATLANTA, GA 30318 U.S.A.

On the front of the envelope, write your return address and the exact words:

“REQUEST FOR SWEEPSTAKES CREDITS”

WOW Vegas, Mail-In Request Instructions

Mail-in requests must be posted and postmarked from the same state as your verified residential address as entered in the WOW Vegas customer account system.

WOW Vegas Promo Code

As of 2025, no promo code is required to access any WOW Vegas promotions.

Refer-a-friend Program

Invite up to 30 friends to play WOW Vegas with your unique URL. Each referral can earn you up to 5,000 WOW Coins and 20 S.C. if your friend qualifies.

2. WOW Vegas Redeeming Coins Rating: 2.5

• ✅ Quick processing times after approval.
• ✅ Easy interface.
• ❌ Slow approval process
• ❌ Few redemption methods.
• ❌ High SC limit for a cash prize.

You can only redeem coins if you’re located in a U.S. state where WOW Vegas is available.

“Redeeming a cash prize is quite the grind at 100 sweepstakes coins, but at the same time, the threshold for any redemption is relatively low at 25 SCs. Overall, WOW Vegas has standard redemption rates but could score higher with a lower limit for cash prizes. There are also many complaints online that it can take up to two weeks for WOW Vegas to start processing a request, which takes away from a higher rating than 2.5 here.”

Patrik Lidin, Sweepstakes Casino Expert

WOW Vegas Redemption Process: Step-by-Step

1. Collect a minimum of SC 25 (to redeem gift cards) or SC 100 (to redeem a cash prize).
2. Navigate to the Lobby and click on ‘Redeem’ under your balances.
3. Choose if you want to redeem a gift card or a cash prize.
4. Follow the steps and provide the requested information.
5. If all information is correct, you will receive an email from the redemption team stating that your request is being processed (it usually takes 3-5 business days to receive your cash prize).

How to Redeem A Large Amount ($200,000+) at WOW Vegas

If you win over $200,000, the redeeming process differs from the standard WOW Vegas Redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.

The NCS will ask you to fill out an affidavit and I-9 and W-9 forms(2). Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.

3. Purchasing Coins Rating: 5.0

• ✅ Many secure payment methods.
• ✅ Popular mobile payments available.
• ✅ Many WOW Coins + Sweepstakes Coins packages available.

You can purchase WOW and sweepstakes coins through the WOW Vegas website. You have many payment options, regardless of your device (desktop, tablet, or mobile phone). WOW Vegas emphasizes security and safety, so verification is required. The site also has Apple Pay and Google Pay payment options, which are the quickest and easiest ways to make purchases from your smartphone.

“Since WOW Vegas doesn’t have a mobile app, it’s helpful that they integrated mobile payments for the added biometric security and ease of use when making coin purchases with ApplePay or Google Pay over the phone. I found no issues on the desktop, and plenty of reliable payment methods exist. Overall, regarding payments and the abundance of coin packages, they have everything covered.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a WOW (Gold) Coin package at WOW Vegas

If you want to purchase only WOW Coins, you have two options:

• 50,000 WOW Coins for $1.99
• 650,000 WOW Coins for $12.99

All the other packages include SCs in the purchase price.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 5.0

• ✅ Easy registration.
• ✅ Not a lot of personal information is required to get started.
• ✅ KYC triggered on redemptions.
• ❌ Could add more single sign-on options.

It takes less than a minute to register at WOW Vegas:

1. You must provide your email address, full legal name, country and state of residence, and date of birth.
2. They'll send you a verification email within minutes, and you can complete registration by clicking on ‘Verify’.
3. Once verified, you are immediately credited the free coins and can start playing.

You can also use single sign-on via Facebook and Gmail.

“Registering is never fun, but with WOW Vegas, it’s easy, and they reward you handsomely for the trouble of going through the hoops. There’s nothing to complain about this.”

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at WOW Vegas

KYC is only triggered when you want to redeem your winnings at WOW Vegas. For redemption of sweepstakes coins, the following documents are required:

• A photo of the front of your ID, clearly showing all four corners of the ID and your date of birth;
• A photo of the back of your photo ID, clearly showing all four corners of the ID and your date of birth;
• OR a copy of your current passport;
• A copy of proof of address (e.g. a recent utility bill, bank statement, or other official documentation showing your full name, address, and the date it was sent). It must be sent as a downloadable .pdf file.

5. Social Games and Software Rating: 5.0

• ✅ 1,100+ games.
• ✅ Live dealer games available.
• ✅ Industry’s leading gaming providers.
• ✅ WOW Vegas branded games.
• ✅ Good ratio of high/low-volatility games.

WOW, Vegas works with 14 leading software providers, including industry giants like Pragmatic Play, Betsoft, BGaming, and ICONIC21, for live dealer games. It offers various social games, including Classic Slots, Hold and Spin, Hold and Win, Megaways, and Jackpot games. This wide variety of engaging games from top providers is impressive for a sweepstakes casino. As a player, you can play games using WOW Coins or sweepstakes coins.

“WOW Vegas is a top-tier sweepstakes casino from a gaming point of view, considering they have over 1,100 games. The variety is more than enough, and they regularly run promotions to earn free rewards by trying out new games, for example, the “New Game Prize Drop” promo. It used to be that the lack of live dealer games held them back from getting a 5.0 rating in this area, but as of November 6, 2024, WOW Vegas has live dealer games, including Blackjack, Roulette, and Baccarat.”

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. WOW Vegas Responsible Gambling Rating: 3.5

• ✅ Multiple RG limits.
• ❌ Setup and changes to limits have to be requested through customer support.

WOW Vegas takes responsible gambling seriously, offering management services to help players control their gaming habits. Requests are made through customer support. Here are the limits and options available:

• Setting WOW Coin spending limits.
• Taking a timeout.
• Self-exclusion system.
• Deactivating your WOW Vegas account.

“Overall, WOW Vegas ticks the boxes for player safeguards from a responsible gambling perspective. One huge drawback I found is that setting up and adjusting the responsible gambling settings is done through a request to the customer support team, resulting in a 3.5 rating. RG is crucial, and there should be minimal friction around interaction. I would have given them a higher rating if this had been managed directly from the ‘My Profile’ page.

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 4.0

• ✅ Popular sweepstakes casino with hundreds of thousands of players.
• ✅ Adequate encryption and breach protection technology.
• ✅ Adequate Responsible Gambling measurements.
• ✅ Adequate KYC checks.
• ❌ Not part of the SPGA Alliance.
• ❌ Short track record.
• ❌ “Faceless” company.

WOW Vegas is a reliable sweepstakes casino operated by M.W. Services Limited. The company is licensed by the Isle of Man Gambling Supervision Commission under the Online Gambling Regulation Act 2001, with its license issued on March 5, 2021. This regulatory oversight ensures that WOW Vegas is compliant and can legally offer sweepstakes casino services online. Since February 2024, Paris Hilton has been a brand ambassador for WOW Vegas.

“At its core, the company behind WOW Vegas focuses on specialized digital marketing strategies and innovation and does not mention WOW Vegas. While this is odd, they have the required licensing and can be deemed a trustworthy sweepstakes casino operator, but it does detract from the rating. If I were to choose between two brands where one has outgoing owners who are transparent about their sweepstakes dealings, I’d pick that one.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

WOW Vegas Feedback From Users On Reddit

Comment
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inChumbaCasino

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byu/Bulky_Fact_1373 from discussion
inWOWVegas

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inChumbaCasino

Social Media and Followers

8. Usability Rating: 4.0

• ✅ Memorable UX design and branding.
• ✅ Intuitive UI.
• ✅ Easy to navigate promotions despite a large amount of offers.
• ❌ No mobile app.

WOW Vegas is a good starting point for anyone new to sweepstakes casinos, thanks to its user-friendly design and seamless experience. The UX prioritizes ease of navigation without sacrificing quality with intuitive filtering options and a search bar. The site is accessible on all major operating systems, offering consistent performance across browsers like Google Chrome, Safari, Firefox, Microsoft Edge, Opera, Vivaldi, and Brave. My testing showed minimal differences in loading times, underscoring the site’s reliability.

“WOW Vegas has a great platform, but lacking a dedicated, native mobile app reduces the usability rating. Yeah, sure, you can access their gaming platform through the mobile browser. However, a browser is inferior in so many ways to a mobile app since it can’t utilize the native functionality of the phone or achieve the best performance from mobile devices. With a dedicated app, WOW Vegas would get a 5.0 rating here.”

Patrik Lidin, Sweepstakes Casino Expert

9. Fairness and User Rights Rating: 3.5

Everyone should be aware of the following provisions from Wow Vegas Terms and Conditions(3) as they favor the company and can be considered unfair from the perspective of yourself (the user).

“PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR ****REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME.”

WOW Vegas, Terms and Conditions

This clause requires users to pursue disputes through individual arbitration, which can unfairly limit your legal rights.

“If your Customer Account is deactivated as a result of closure of the Platform or similar event, any temporary licenses granted to You shall immediately be terminated and no refunds for purchases of Wow Coins purchases shall be due.”

WOW Vegas, Terms and Conditions

This clause allows the company to terminate your account and deny refunds for purchased virtual currency, which I consider unfair.

“We reserve the right to deactivate or suspend your Customer Account for any reason whatsoever at any time without notifying you.”

WOW Vegas, Terms and Conditions

This clause gives the company broad discretion to suspend or deactivate your account without notice, which I consider unfair.

To summarize the WOW Vegas T&C, the provisions around dispute resolution, refunds, and account deactivation are heavily favoring WOW Vegas over users because:

• ❌ Limit your legal rights.
• ❌ Limited financial protection.
• ❌ It is difficult to hold WOW Vegas accountable.

“While WOW Vegas has a couple of provisions that are obviously unfair, they’re not out of line compared to competitors and the industry standards for sweepstakes casinos, but they can’t get a higher rating than 3.5 unless they balance their terms and conditions.”

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 4.0

• ✅ Super quick loading speed using Safari, Chrome, and Firefox.
• ✅ Mobile payments are available for smooth transactions.
• ❌ No mobile app.

No WOW Vegas mobile application is currently available. However, the WOW Vegas website is optimized for smartphones. The loading time is super fast, and the interface is designed to be interactive, no matter which device you use to play.

“Within the framework of what WOW Vegas has to work with, they’re doing a great job regarding mobile gaming. Still, they could do better if they built native apps for iOS and Android. This way, they could improve the performance of their mobile gaming platform by adding notifications, improved navigation, and quirky use cases around shaking your phone. Most importantly, they could utilize biometric verification for access and payments, improving security. In the absence of this, I only give them a 4.0 rating here.”

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Support Rating: 3.5

• ✅ Fast email response times (under 30 minutes).
• ✅ Extensive Help Centre.
• ✅ Easy to find answers in FAQ.
• ❌ No Live Chat.
• ❌ No Phone Support.

WOW Vegas' customer service is comparatively good when compared to competitors. They have 24/7 customer support coverage only through email, so you can’t jump on the live chat from their chat and start chatting with an agent. However, as our test shows, the email response time was fast, with prompt responses and resolutions to questions.

There is a Support Center accessible from the lobby where you can find important information about:

• Account
• Account Verification
• Purchases
• Redemptions
• Technical Issues
• Amoe
• Promotions
• General

Each support section addresses frequently asked questions gathered from user inquiries. You can find detailed answers by clicking on a question or opening a help article. If your issue isn’t resolved, you can submit a request through the platform’s support page, where you can provide relevant details and even attach media files for better assistance. Once submitted, you can expect to get an answer within 12-24 hours.

“While it sucks a bit that there’s no live chat readily available to new players, you can unlock better support options the more you play. Once you hit the Silver Level, you get Priority Customer Support, and once you get to the Hosted Level, you get VIP support through WhatsApp, which is live chat. Regarding response times, while FRTs were good, the second reply usually takes too long, and I question the 24/7 availability based on that. Customer support is definitely one of the weak areas of WOW Vegas.”

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of WOW Vegas, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT: N/A
• Email Support FRT: 2 hours
• Website Support Request FRT: 30 minutes
• Support Request Second Reply Time: 22 hours

“When contacting WOW Vegas customer support via their Customer Support Request form, I received a reply within 30 minutes from a real person who adequately answered my questions. It’s great to communicate with real people instead of chatbots, which is a massive plus for me! Response time is adequate, and the support agents are helpful. However, the lack of live chat support and better response times leaves WOW Vegas with a 3.5 customer support rating.”

Patrik Lidin, Sweepstakes Casino Expert

Summary and Finishing Thoughts

While there’s room for improvement, WOW Vegas is a solid choice for those interested in free sweepstakes casino gaming. The platform provides a great entry point for players exploring the world of social casinos. They could improve by adding a staffed live chat support option for all players and native mobile apps for iOS and Android.

WOW Vegas Company Overview

This Is How Our Review of WOW Vegas Was Conducted

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

WOW Vegas Frequently Asked Questions

Resources & Sources

1. Social media promotions, accessed on August 20, 2024 <https://www.instagram.com/wowvegascom/>
2. National Sweeps Company, accessed on August 14, 2024 <https://nationalsweepstakescompany.com/>
3. WOW Vegas Terms and Conditions, accessed on August 9, 2024, <https://www.wowvegas.com/terms-and-conditions>
4. MW Services Limited information, accessed on August 7, 2024, <https://mwservicesltd.com/>
5. Extended Company Information from Dato Capital, accessed on August 7, 2024, <https://www.datocapital.com.gi/companies/Mw-Services-Ltd.html>

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