LeoVegas India Review

An In-Depth Review from JustGamblers.com Detailing Important Information Including about the LeoVegas Signup Process, Deposits and Withdrawals

Is LeoVegas Trustworthy? Find Out in our Honest Review

Operator data

Company nameLeoVegas Gaming PLC
AddressLevel 7, The Plaza Business Centre, Bisazza Street, SLM1640, Silema, Malta
LicensesU.K. Gambling Commission, Malta Gaming Authority, Danish Gambling Authority
Founded year2012
VAT numberMT 21584020
Registration numberC59314
Payment (Deposit)Visa, Mastercard, Trustly, Neteller, Paysafecard, Skrill, Bank account transfer
Payment (Withdrawal)Visa, Mastercard, Trustly, Neteller, Paysafecard, Skrill, Bank account transfer
Deposit bonusWelcome bonus up to €700 over the course of 4 initial deposits
Minimum deposit€10
Minimum withdrawal€10
Payout speedBetween 24 hours and 5 days
CurrenciesEUR, GBP, SEK, NZD, CAD, CHF, CZK, NOK, DKK, AUD
SoftwareBlaBlaBla Studios, Red Tiger Gaming, Playtech, Microgaming, NetEnt, Fuga Gaming Pragmatic Play, Quickfire, Odobo, SG Gaming, Lightning Box, Elk Studios, Cryptologic, Evolution Gaming, Betsoft, 2 By 2 Gaming, Thunderkick, Relax Gaming, Nyx Interactive, Bally, Next Gen Gaming, Blueprint Gaming, Thunderkick, Relax Gaming, Rabcat, Quickspin, Genesis Gaming, iSoftBet
ProductsSlots, Poker, Roulette, Blackjack, Live Casino, Sportsbook
Amount of gamesOver 700
DevicesDesktop computer, mobile device including Apple and Android
Languages supportedEnglish
Restricted countriesAfghanistan, Curacao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, United States, Yemen
Associated brandsIntellectual Property and Software Limited, 21.co.uk, Slotboos, BetUK, Royal Panda and UK Casino
AwardsBrand of the Year (2018)Operator of the Year (2018)

Innovation in Mobile and Tablet (2018)

Mobile Casino Product of the Year (2017)

Best Native App (2017)

Online Casino Operator of the year (2017)

Mobile Operator of the Year (2016)

Best Innovation in Mobile and Tablet (2016)

Affiliate programLeoVegas Affiliates
Customer SupportPhone, e-mail, live chat
Phone numberU.K phone number: +44 808 169 9799Irish phone number: +353 1 800 938655

International phone number: +356 2778 1166

Email address[email protected]
Availability24 hours a day, 7 days a week

Is LeoVegas trustworthy?

Since its inception, LeoVegas has worked tirelessly to earn its self-labeled nickname of the “King of Mobile Casinos”. LeoVegas has had some difficulties over the past few years regarding complaints by users for a variety of issues, including locked accounts and less than welcoming bonus terms. Regardless of their somewhat controversial past, LeoVegas still stands tall as a leading option among safe online casinos.

Is LeoVegas Secure?

LeoVegas takes the security of their gamers seriously by maintaining a 2048-bit SSL certificate through DigiCert. DigiCert is an international company and considered to be an authority in the digital security industry.

How is LeoVegas Licensed?

If you are asking yourself, “Is LeoVegas legal in India?”, the answer is yes. LeoVegas holds three licenses which authorizes the site for gambling in different parts of the world. Currently, they are licensed through the U.K. Gambling Commission, the Malta Gaming Authority and the Danish Gambling Authority. These entities hold casinos to a high standard regarding secure gameplay and accurate portrayal of advertisements. For example, in 2018, the U.K. Gambling Commission fined LeoVegas for misleading advertisements.

What year was LeoVegas founded?

LeoVegas was founded in 2012. It has developed into a leading choice among online gamblers due to its established history in the industry and diverse gaming options.

Does LeoVegas have a good online reputation?

Currently, LeoVegas is well-known for its strong commitment to identity security. They make it clear throughout their site that they are dedicated to operating within the strict mandates that are set down by the various licenses that they hold. This is likely due in large part to the hundreds of thousands of dollars they have had to pay in the past few years for their lack of transparency in some of the terms and conditions of their site.

How does LeoVegas rank online?

LeoVegas’s popularity is evident by its global ranking. They currently place 41,656 in global internet engagements, which is impressive considering that their site is not accessible to many countries around the world.

Is LeoVegas a listed company?

Stock in LeoVegas was first offered in March of 2016. The company is publicly traded on the Stockholm Stock Exchange under the ticket LEO:SS.

Are there any other brands associated with LeoVegas?

As a growing casino, LeoVegas is continuously in the news about their various acquisitions. In 2018, LeoVegas completed the purchase of Intellectual Property and Software Limited, 21.co.uk, Slotboos, BetUK, Royal Panda and UK Casino. They also own the brands Royal Panda and Livecasino.com

Does LeoVegas promote responsible gaming?

LeoVegas provides users with a variety of tools to encourage responsible gaming. The casino developed LeoSafePlay, which gives users different resources that help them to label whether their gambling should be a concern along with ways to set limits on their betting habits.

It’s important to note that while LeoSafePlay appears to be a wonderful extension of LeoVegas, the casino was fined in 2018 by the U.K. Gambling Commission for improperly handling player accounts when they opted to use their self-exclusion period.

What is the Sign-Up Process for LeoVegas?

The LeoVegas casino has simplified its sign-up process to allow users quick access to their vast selection of games. Although initial signup is relatively straightforward, a new gambler is not entirely done with registration until their identification information is accepted and approved by the LeoVegas team.

How do you sign up for a LeoVegas account?

The signup process for this casino is straightforward and takes place over the course of a series of screens that requests the following information:

  • Full name
  • E-mail address
  • Date of birth
  • Physical address

You will be prompted to enter your cell phone number. Within a few months, new users are texted a code to validate the info entered. Once this is done, you have access to the site and can link the account of your choice to initiate your first deposit.

What Documents are Needed to Request a Withdrawal?

Before withdrawal, your identification must be verified. This process should be complete by the time you are ready to withdraw your winnings as typically LeoVegas in India requests this information during the initial signup process.

How Difficult is the Registration Process?

LeoVegas has made their registration process relatively simple by requesting a small amount of information in a limited number of screens. If you can type fast, there is no reason why your account couldn’t be up and active within 10 minutes.

The primary issue with registering an account takes place when the user is forced to wait for confirmation on their identifying information. Although the site indicates that their team begins to work quickly to approve all documentation, there may be a lag time of up to 3 days for this to happen.

How long do withdrawals take?

Withdrawal times vary based on your preferred withdrawal method. Regardless of which option you choose, you will need to wait at least 24 hours to have your request processed. If you opt to have your balance transferred to a credit-, debit- or bank account, users have reported waiting as long as five days before seeing an update to their account.

What documentation does LeoVegas use for identity verification?

LeoVegas accepts three forms of identification including your current driver’s license, passport or passport card. The image that you send must be legible and show the entire document. Users must also submit a proof of address such as a utility bill, bank statement, credit card statement or tax/welfare letter. This documentation cannot be older than three months.

How long does it take for my deposit to appear in my account?

Initial deposits are a frustrating feature of the LeoVegas casino. Their document verification process can take up to 72 hours. During that time, a user cannot add funds to their account and, in turn, not make any bets. Once your identity is confirmed, there may be further delays depending on your payment method.

Deposit & Withdrawals

Easy and fast deposit and withdrawal methods are the cornerstones of any online casino. Although their signup process is simple, it’s unfortunate that LeoVegas lacks in their process of providing their users with faster processing times so that they can begin gambling.


Deposit Process for LeoVegas

LeoVegas works to accept a variety of payment methods. There is a noticeable delay in processing deposits. This is, in part, due to the requirement of the user to submit documentation to verify the source of their deposit.

Payment MethodProcessing Time
Visa/ MastercardAnywhere from instant to a few days
TrustlyAnywhere from instant to a few days
NetellerAnywhere from instant to a few days
PlaysafecardAnywhere from instant to a few days
SkrillAnywhere from instant to a few days
Bank transfer using Swish or POLiAnywhere from instant to a few days

Minimum deposits: €10

What Withdrawal Methods are Available at LeoVegas?

There is a diverse mix of withdrawal options that users have when they are ready to cash in their earnings, including the following:

Of all the withdrawal options, many users have indicated that the processing time for bank accounts tends to have the longest wait time. This likely has more to do with the bank accepting a deposit from a casino source as opposed to any delay on the side of LeoVegas.

Payment MethodProcessing Time
Visa/MastercardAnywhere from 24 hours to 5 days
TrustlyAnywhere from 24 hours to 5 days
NetellerAnywhere from 24 hours to 5 days
Playsafe CardAnywhere from 24 hours to 5 days
SkrillAnywhere from 24 hours to 5 days
Bank transfer using Swish or POLiAnywhere from 24 hours to 5 days

Minimum withdrawal €10

Does LeoVegas require a source of wealth verification?

To maintain their licenses, LeoVegas is required to confirm the source of your deposits before gameplay. The user is required to submit specific documentation depending on what source you intend to use. Accepted financial resources include your salary, savings, sales of assets or inheritance.

What are the LeoVegas Bonuses and Campaigns?

LeoVegas tries to keep up with its other online casino competition by offering enticing bonuses. The issue with their bonus options is that they are only available to users in certain countries. While the promotions may sound intriguing, the fact that they are only accessible to some players is certainly a turnoff.

What does LeoVegas offer in player bonuses?

An easy way for a user to earn free money is through their welcome offer. The promotion boasts that a player can amass up to €700 over the course of four deposits. Your deposits are matched up to a certain percentage.

Does LeoVegas have any promotions?

If you are still on the fence and wondering “Is LeoVegas legit?” their promotional games will surely give you the answer. LeoVegas gives prospective users the chance to test out their slot games without betting any money. Available themes are primarily musical themes including Banana Rock, DJ Wild, and Guns N’ Roses.

Q: Are there any geographic restrictions for bonuses?

A: Yes. Bonuses are only accessible to gamblers living in the U.K., New Zealand, Sweden, Finland, Norway, Austria, Germany and Switzerland.

Q: Are there any bonuses associated with LeoVegas SPORT?

A: LeoVegas SPORT is the platform that LeoVegas uses for gamblers that enjoy placing a bet on cricket online, tennis, football and horse racing. All bets are settled once the event is verified and users will see any winnings immediately credited to their LeoVegas account.

Q: How do I find out what campaigns are available to me?

A: LeoVegas helps you determine which bonuses are open to you by providing you with a link located at the top left-hand corner of the site called “Promotions”. After you click on the link, select “Current Promotions” which will show you which campaigns are available based on your location.

Type of games

The extensive variety of gaming option is where LeoVegas stands out among their competition. The site features a mix of over 700 games including a large selection of slot games with fun themes.

What Games are Available at LeoVegas?

LeoVegas offers the following gaming options:

  • Slots
  • Blackjack online
  • Roulette
  • Poker
  • Live Casino
  • Jackpots
  • Baccarat
  • Sportsbook

There are fun themes associated with every game format. Popular slot themes include Mega Dragon, Lara Croft Temples and Tombs and Hot Safari.

Live casino betting offers you the opportunity to place real-time bets on classic casino games such as blackjack and roulette. Other live games include Deal or No Deal, Monopoly and Dream Catcher.

What Type of Software does LeoVegas Use?

LeoVegas has teamed up with some of the best casino software providers in the industry to ensure that their games meet the high standards of their users. Popular software developers that work with LeoVegas include NetEnt, SG Gaming, Evolution Gaming, Bally, iSoftBet, and Quickspin. The casino continues to partner with other software companies as their selection of games grows.

Usability

With nearly ten years in the industry, LeoVegas has worked hard to put together a site that is simple for novice and experienced gamblers to click through and find the game of their choice.

How can you access LeoVegas?

LeoVegas makes it easy to play casino games by offering two ways to play, which includes a desktop computer or your mobile device. However, some players have reported that some of the games, particularly slots, have longer loading times.

Is LeoVegas easy to navigate?

A leading attraction to LeoVegas is the layout of their website. The vibrant orange theme combined with white or black lettering makes it simple to find games or important information about the site. The games are organized conveniently depending on category including jackpots, slots and table and by the latest released games.

How Helpful is Customer Support?

LeoVegas places a strong focus on efficient customer service by offering three ways to access a member of their team if a user is struggling with signup, withdrawal, or gaming issues.

Users can contact the LeoVegas customer support in the following ways:

Live chat: LeoVegas has placed a large orange “Help” button at the bottom right-hand side of each page. Users click on this button and type their question into a white search bar. An agent quickly joins the conversation with assistance.

By phone: There are three phone numbers that gamblers can use to reach out for assistance. One created explicitly for players in the United Kingdom, one for users in Ireland and one for players in any other country.

E-mail: The casino has an e-mail address designed explicitly for support assistance.

What is Special about LeoVegas?

LeoVegas has an impressive history of providing its users with a fantastic website layout and exciting gaming options. Their customer service and support section offers gamblers with every opportunity to address any problems with limited downtime to their gameplay.

Why is LeoVegas unique?

LeoVegas has worked over the years to build their brand. The casino shines regarding their attention to adhering to their licensing mandates, which keep their site secure.

Should Indian Users Choose LeoVegas?

Although there is an excellent selection of games available at LeoVegas, an issue that Indian gamblers will face is that there is no option to cash in on bonuses or promotions.

Summary & Our Review

Our LeoVegas review shows that the casino is a model option as one of the safe online casinos. When an Indian player initiates a bet, they can feel confident in knowing that their money is in good hands and their identity is not in jeopardy. That being said, there are areas where their site can be improved to make it more enticing for Indian gamblers.

What are the positive attributes of LeoVegas?

LeoVegas has excellent benefits for its users, including:

  • LeoVegas Affiliates

The affiliate program is one of the most appealing aspects of the LeoVegas brand. This feature encourages a registered LeoVegas gambler to recruit other players with the benefit of earning profits. The cost-per-acquisition is based on the number of referred players and helps to put money in the user’s pocket and allow the LeoVegas brand to continue to grow.

  • Minimal withdrawal amounts

While many other casinos online have higher withdrawal requirements, LeoVegas keeps the amounts low to allow you to pull your money out for smaller winnings. This is ideal for the occasional player that doesn’t feel comfortable holding a high balance in their LeoVegas account.

  • Helpful customer service

Regardless of whether you need assistance setting up your account, depositing funds, or finding your game of choice, the customer service at LeoVegas is a cut above the rest. With three easy ways to contact a member of their support team around the clock, they ensure that gamblers will never be unable to play their favorite game for long.

  • Promotional games

Promotional games are the primary way that LeoVegas draws in gamblers that still aren’t sold on creating an account. The interface allows the user to test out the slots platform without the risk of losing money on a dynamic that they may not like.

  • LeoVegas app

To make it easier to play on your phone, LeoVegas developed an app that is available for download for any Apple or Android device. The app offers the same interactive features as the desktop version. The only restriction associated with the app is for bets related to Sportsbook, which has limited availability depending on your physical location.

Are there any downsides to placing bets through LeoVegas?

Unfortunately, there are a few areas where LeoVegas is lagging in comparison to their competition:

  • Verification process

This part of the sign-up process is easily the most time-consuming. While documents are usually verified sooner than 72 hours, asking excited users to potentially wait three days before they can make their initial deposit is a lot and could lead new players to place their bets elsewhere.

  • Bonus restrictions

A major downfall of this site revolves around the rules they have for their bonuses. Bonuses are only available to gamblers in certain countries. Unfortunately, India is not one of those countries. While the game selection is intriguing, the lack of a bonus is a deterrent.

  • Lack of live poker

Although the live betting features is a great option, poker is noticeably absent from the list of games. While playing favorites such as roulette or blackjack online is exciting, nothing beats playing a regular hand of poker in live casinos.

What is Our Take on LeoVegas?

LeoVegas strives to offer a great combination of games and customer support continuously. The game themes are intriguing, and the option of using their live casino is a wonderful way to help users feel as though they are in an actual casino without leaving the comfort of home.

The main issue facing Indian players with this casino is the lack of bonuses and the long delay in identity verification and financial transactions. The fact that LeoVegas has been in the industry for an extended period and have not found a faster way to confirm documentation or offer campaigns to Indian users is surprising. While the games may be fun, for Indian online gambling, we rate this casino a 5 out of 5 stars.

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