Casibee Casino Review

3/5

Casibee Casino starts strong with simple account creation and a largely excellent reputation online. However, they fall short in some important areas and ultimately end up with a score of 3/5 stars. Read our full review below and see how we think this casino can go from average to a Canadian favourite.

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  • Visa logo
Accept players from Canada Canada Flag

What is good?

  • Massive payouts available
  • Quality games
  • Reputable games providers
  • Modernized website

What is bad?

  • Low number of games
  • Low number of games providers
  • Limited customer support options
Table of Content

FAQ

Does Casibee accept Interac deposits?

Yes, this casino supports Interac payments for withdrawals and deposits.

Is Casibee’s website translated into French Canadian?

No, it does not. This casino only offers English as a language option. Given that the casino operates globally, we would certainly like to see more language options.

Can I get a welcome bonus?

Yes, you can. This casino does offer a welcome bonus of up to C$1000 and 20 free spins. However, this bonus requires a deposit, so it is not a no-deposit welcome bonus.

Does Casibee offer no deposit free spins?

No, it does not. The welcome bonuses require a deposit first, which they will then match up to C$1000.

Casibee Review Details - How the test was conducted

Our review of Casibee Casino occurred on 25 September 2023. We compile our notes and opinions for reviews from two teams. These two teams include the writing team and a team of gambling experts.

Our gambling experts signed up to start playing games at Casibee in September 2023. We then let them compile their notes before giving them to us. However, before we look at their notes, we do our own review to avoid influenced opinions. We compare notes only after doing our own review to ensure we did not overlook anything.

All our reviews have eight distinct categories covering everything you want to know about the casino. These categories include things such as how easy account creation is, to the quality of the customer service, and more. You can find these categories and their scores out of five stars below.

DetailsData
Date and time:25 September 2023
Devices used:Desktop, Laptop, Mobile, Tablet
Currency used:CAD
Amount of test persons:2
Total time spent on the testing:15 hours

Rating summarized per category

Decision-making factorsRating
Trustworthiness4 / 5 Stars
Creating an Account5 / 5 Stars
Withdrawals and Deposits5 / 5 Stars
Bonuses and Campaigns2 / 5 Stars
Game/Product selection2 / 5 Stars
Usability4 / 5 Stars
Customer Support3 / 5 Stars
Uniqueness & Features3 / 5 Stars
Rating for key decision-making factors summarized.

Casibee Casino Canada Trustworthiness Rating

We gave this casino a trustworthiness rating of 4/5 stars. The main reason for the lack of full marks is that we have noted some complaints online. It also makes it quite difficult to find certain information on the website – such as detailed payment methods – which can prove a deterrent for new players. However, other than that, we could not find any problems with the casino.

Is Casibee Casino Licensed and Certified in Canada?

Yes, you can play games from this casino in Canada. Their OGRA License from the Isle of Man Gambling Supervision Commission means it adheres to all necessary legalities.

Does Casibee also have a license in Ontario?

This casino does not offer information on whether it can operate within Ontario. Casinos require registration with the OLG – Ontario Lottery and Gaming Corporation – to legally provide online gambling services to residents. Since this casino does not showcase such information, it is safe to assume they do not have it.

When Was Casibee Canada Launched?

Casibee is one of the new casinos to open in Canada. This casino launched in 2022 and has allowed access to Canadian players since then.

Does Casibee Casino Have a Good Reputation?

Casibee Casino has an above-average reputation online. Most reviewers are happy with the casino’s services but also note that it lacks in certain areas. You will find similar information in our review, but overall, it is certainly a casino you can consider.

This casino has a fair number of players, most from India. The casino’s Canadian audience is not as large as some of its competitors in Canada.

Is Casibee Casino a Listed Company?

This casino is not a listed company and is privately owned.

Brands Associated with Casibee Casino

Based on what we could find, the only brand associated with this casino is its parent company, Black Cat Holdings.

Casibee Casino’s Responsible Gambling Policies

This casino offers a few responsible gambling policies for its players. You can find a full list of the casino's tools to assist with responsible playing.

Responsible Gambling Measures in place

❌ Self Exclusion (Non-reversible)Yes
⏲️ Time-out possibilities (Reversible)Yes
⌛Time Limits on sessionsYes
⏰Reality check on set timesNo
💳Deposit limitsYes
💸 Wager limitsYes
🚮 Permanent deletion of the accountYes
📝 Self-Assessment TestNo
Table with responsible gambling measures in place at the site.

Casibee Casino Creating an Account Rating

We gave this casino an account creation rating of 5/5 stars. Making an account is a straightforward process that requires typical steps. We could not find any faults with Casibee Casino’s process.

Information That Canadian Players Need to Sign Up

During account creation, you need the following information:

  • Email
  • Password
  • Country of residence

How Easy Is It for Canadians to Create an Account?

Creating an account is as easy for Canadians as for other players. You only need the basic information during account creation to start playing games.

How Casibee Casino Verifies Your Documents

This casino does not verify any documents during account creation. However, they reserve the right to ask for KYC (Know Your Customer) documentation during large deposits or large withdrawals. This process is normal and is to combat money laundering.

How Quickly Can I Start Playing with Real Cash?

As soon as the casino verifies your account – a few minutes after creation normally – you can deposit cash into your account wallet. Once you have cash in your account wallet, you can begin to play games for real money.

Casibee Casino Withdrawals and Deposits Rating

We gave this casino a withdrawals and deposits rating of 5/5 stars. The casino offers many different methods for both deposits and withdrawals and even offers Canadian-preferred options. 

Deposit Methods for Players from Canada

Here is a list of methods you can use to deposit money into your Casibee account:

Deposit method Processing time Minimum deposit Maximum deposit
VisaInstantC$10-
MasterCardInstantC$10-
ecoPayzInstantC$10-
AstroPay DirectInstantC$10-
InteracInstantC$10-
JetonInstantC$10-
BitcoinInstantC$10-
TetherInstantC$10-
EthereumInstantC$10-
DogecoinInstantC$10-
USD CoinInstantC$10-
RippleInstantC$10-
LitecoinInstantC$10-
Bitcoin CashInstantC$10-

How to Withdraw Your Earnings

Here is a list of methods you can use to withdraw money from your Casibee account:

Withdrawal method Processing time Minimum withdrawal Maximum withdrawal
Visa1 - 3 daysC$20-
MasterCard1 - 3 daysC$20-
ecoPayz1 - 3 daysC$20-
AstroPay Direct1 - 3 daysC$20-
Interac1 - 3 daysC$20-
Jeton1 - 3 daysC$20-
Bitcoin1 - 3 daysC$20-
Tether1 - 3 daysC$20-
Ethereum1 - 3 daysC$20-
Dogecoin1 - 3 daysC$20-
USD Coin1 - 3 daysC$20-
Ripple1 - 3 daysC$20-
Litecoin1 - 3 daysC$20-
Bitcoin Cash1 - 3 daysC$20-

Can I play and deposit using CAD?

Yes, you can play games with Casibee using Canadian dollars. They also support USD, EUR, INR, and NZD.

Do I Need to Provide Any Documents to Withdraw Earnings?

Ordinarily, no. However, the casino retains the right to ask you for KYC documents if your withdrawals are suspiciously large. These amounts are not specifically listed and are always at the casino’s discretion. The purpose of this is to combat money laundering, so it is something any reputable casino should and likely does do.

Casibee Casino Bonuses & Campaigns Rating

We gave this casino a bonuses and campaigns rating of 2/5 stars. The casino offers limited bonuses and does not – at the time of our reviews – have any campaigns going. The bonuses the casino offer are also generic and does not give potential new players a reason to choose this casino over others.

Introducing Bonuses

This casino offers the following introduction bonuses for new players:

  • Welcome Bonus up to C$1000 and 20 free spins.

Keep in mind that you have to wager both the bonus money and the free spins winnings 30 times before you can make a withdrawal.

Ongoing Campaigns for Canadian users at Casibee Casino

This casino does not have ongoing campaigns available, but it does have some ongoing bonuses. These bonuses include:

  • Bumble Bonus Weekends for a 50% deposit match up to C$150.
  • Casibee’s Spin Surprise
  • Casino Drops and Wins
  • Live Casino Drops and Wins

Casibee Casino Canada Game & Products Rating

We gave this casino a games and products rating of 2/5 stars. While the casino does offer quality games from reputable providers, it has a below-average number of games. The casino also does not have a sports betting option and also lacks some game categories, such as live poker, keno, crash games, and scratch cards.

Which Games Can I Play at Casibee Casino Canada?

Casibee casino offers the following types of games for players:

  • Slots
  • Roulette
  • Blackjack
  • Video Poker
  • Bingo
  • Baccarat
  • Jackpot Games
  • Live Games
  • Craps and Dice

From Where Does Casibee Casino Source Its Games?

Casibee Casino sourced its games from the following providers:

NetEnt, Nolimit City, Pragmatic Play, Microgaming, Evolution Gaming, Play’n GO, Wazdan, iSoftBet, Relax Gaming, Betgames, Electric Elephant, Gaming Corps, Fantasma, Print Studios, Synot Games, Silverback Gaming

Casibee Online Casino

This casino offers a decent lobby experience, with options for live casino games, slots, and virtual casino games. The casino lacks some of the current trendy games, such as crash games, but hopefully, they will be added soon.

Casibee Sportsbook

This casino does not offer any sports betting options for its players. This is a shame as the lack of a sportsbook immediately makes it a less appealing prospect to thousands of players that love sports – or even eSports – betting. If you want to bet on sports, we therefore recommend that you take a look at the best Canadian betting sites instead.

Casibee Casino Usability Rating

Regarding overall usability, we gave this casino a rating of 4/5 stars. While it offers straightforward operations and simple navigation through the website, it lacks a mobile app. Due to the lack of a mobile app, we cannot give it a perfect score for this category.

Casibee Casino Canada – Compatible Devices

You can play games from this casino on the following devices:

  • Desktop
  • Laptop
  • Mobile
  • Tablet

Remember that since the casino does not offer a dedicated mobile app, you will need mobile and tablet devices that support modern browsers. Older phones that do not support up-to-date browsers can run into problems when loading the games.

What We Think about the Feel of Casibee Casino

Overall, we like the look and feel of Casibee Casino. It offers a simple aesthetic but in a way that keeps navigation clear and precise. Finding different game categories is also easy. We think this casino can benefit from making certain information more accessible, such as through a dedicated payments page.

Updates, releases and improvements to the product

Even though this casino is going into its second year of operation, it has undergone little change. The aesthetic back in 2022 was the same. However, their offered games, bonuses, and campaigns might have changed.

Casibee Canada’s Customer Support Rating

We gave this casino a customer support rating of 3/5 stars. They offer a standard number of contact methods, but the email address is not listed on the contact page for some reason. We had to find the email address in a different place. We would love to see this casino look at their website’s layouts and put some information that would typically go together in the same places.

How Can I Reach Out to Casibee Casino as a Canadian Player?

You can contact this casino using the following methods:

  • Email: support@casibee.com
  • 24/7 Live Chat
  • FAQ Page

Casibee Casino Features & Uniqueness Rating

We gave this casino a features and uniqueness rating of 3/5 stars. There is not much about it that seriously stands out. The overall aesthetic has a less common anime-inspired theme, but aside from that, the layouts are incredibly generic.

How Is Casibee Different from Other Online Casino Sites?

Casibee differentiates itself from other Canadian casino sites because it credits most of its withdrawals within 24 hours. This feature is fantastic for those who have dealt with excessive withdrawal periods before. If there is one stand-out feature, it is probably the fast withdrawals.

What type of Player is Casibee Casino best suited for?

We would recommend this casino to the following types of players:

  • Players who want fast withdrawals
  • Players who do not use sports betting features.
  • Players who want quality games from reputable providers.

Why should a Canadian user choose Casibee Casino?

Aside from the support for some Canadian-preferred payment methods, Canadians have no specific reasons to choose this casino over others. The lack of certain game categories and the below-average number of games makes this casino a less appealing option overall.

Casibee Casino for Canadians – Our Verdict

Our final verdict is that the casino is worth considering if you ensure it has the games you want to play beforehand. That will allow you to enjoy your favourite games coupled with the fast withdrawal times. However, if you prefer many options due to becoming bored of the same games quickly, want all the games categories, and enjoy sports betting, this casino is likely not for you.

What We Love about Casibee Casino Canada

We enjoyed the following features of this casino:

  • Fast withdrawals
  • Quality games from reputable providers

Drawbacks - How Casibee Could Improve

We believe this casino can improve in the following ways:

  • Adding more providers and games
  • Organizing some of their information pages a bit better

Our Final Casibee Casino Review Rating

Our final score for Casibee Casino is 3/5 stars. While the casino certainly does some things incredibly well – such as fast withdrawals and easy account creation – it falls short with a small number of games and lacklustre bonuses. We can certainly see this casino becoming a super popular choice should it add a sportsbook and clean up the often-confusing information pages.

Operator details
Company Name: Black Cat Holdings Limited
Address: Millennium House, 1st Floor, Victoria Road, Douglas, Isle of Man
Licenses: OGRA License (Isle of Man Gambling Supervision Commission)
Established: 2022
VAT Number: N/A
Registration Number: 019249V
Awards: None
Languages Supported: English
Associated Brands: -
Affiliate program: SailFish Affiliates
Customer support
Live chat: Yes
Live chat 24/7: Yes
Phone: -
E-Mail Address: support@casibee.com
Devices & Apps
Devices: Desktop, Mobile, Tablet
Apps: No
Games & Providers
Amount of games: 800
Games: Slots, Roulette, Blackjack, Video Poker, Bingo, Baccarat, Live Casino, Craps
Amount of providers: 16
Providers: NetEnt, NoLimit City, Pragmatic Play, Microgaming, Evolution Gaming, Play’n GO, Wazdan, iSoftBet, Relax, Reel Time Gaming, Betgames, Fantasma Games, SYNOT Games
Banking & Payments
Currencies: CAD, USD, EUR, INR, NZD
Payment (Deposit): ecoPayz, Interac, MasterCard, Visa, AstroPay Direct, Jeton, Bitcoin, Tether, Ethereum, Dogecoin, USD Coin, Ripple, Litecoin, Bitcoin Cash
Minimum deposit: C$10
Payment (Withdrawal): ecoPayz, Interac, Visa, MasterCard, AstroPay Direct, Jeton, Bitcoin, Tether, Ethereum, Dogecoin, USD Coin, Ripple, Litecoin, Bitcoin Cash
Minimum withdrawal: C$20
Pending withdrawal period: 1 - 3 days
Bonuses & Requirements
Deposit: C$1,000
No deposit: -
Free spins: 20
Wager requirements free spins: ×30
Wager requirements: ×30
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