Resorts online casino Review

Is Resorts Online Casino a Safe, Fun, and Trustworthy iGaming Platform for US Gamblers? Find Out What We Think about the Website’s Bonuses, Game Variety, Safety, and More.

Is Resorts Online Casino Trustworthy? Find out in Our Honest Resorts Online Casino Review

Operator data

Company name

Resorts Digital Gaming, LLC.

Address

Resorts Casino Hotel 1133 Boardwalk, Atlantic City, NJ 08401

Licenses

State of New Jersey, Division of Gaming Enforcement

Founded year

2014 (land-based casino founded 1978)

VAT number

N/A

Registration number

N/A

Payment (Deposit)

Online bank transfer, VIP preferred e-check (ACH), MasterCard, Visa, Resorts Casino Hotel cashier’s cage, ResortsCard, PayPal, Neteller, 7-11 Pay with Cash

Payment (Withdrawal)

VIP Preferred, Resorts Casino Hotel cashier’s cage, Check by mail, Neteller, PayPal

Deposit bonus

$20 free or 100% deposit match up to $1,000

Minimum deposit

$10

Minimum withdrawal

$10 (no limit at Resorts Casino Hotel cashier’s cage)

Payout speed

3 to 5 business days

Currencies

USD

Software

IGT, Williams Interactive, NetEnt, NYX Gaming, WMS, NextGen Gaming

Products

Slots, Poker, Roulette, Blackjack, Live Casino, Sportsbook, eSports, Table Games

Amount of games

550+

Devices

PCs, Macs, smartphones, and tablets

Languages supported

English

Restricted countries

N/A (NJ only)

Associated brands

Mohegansuncasino.com, NYX Digital Gaming, LLC, Resorts Casino Hotel

Awards

Operator of the Year award at the EGR North America Awards 2016, Best Marketing Campaign at the iGaming North America Awards 2016

Affiliate program

N/A

Customer Support

Phone, live chat, email

Phone number

1-844-990-4263

Email address

[email protected]

Availability

24/7

Is Resort Online Casino Trustworthy?

Resort Casino Hotel was the first land-based casino to operate in Atlantic City, New Jersey, so it comes as no surprise that its online platform is one of the longest-running in the state. Because Resort Online Casino is licensed and regulated in NJ, you can feel confident that your money will be safe, your gaming experience will be fair, and you won’t be in violation of any gambling laws (provided you only play for real money while in NJ).

In addition to providing US gamblers with a safe and trustworthy platform, Resort Online Casino offers players a fantastic gaming experience thanks to its expansive library of games and excellent bonuses. In this review, we’ll tell you all you need to know about Resort Online Casino so that you can decide whether it’s the right iGaming platform for you. Our experts will also tell you what they think about Resort Casino’s website.

Only the very best online casinos earn our coveted 5-star rating. Find out whether Resort Online Casino has what it takes.

Resorts Online Casino Licenses and Certificates

Resorts Online Casino is licensed, certified, regulated, and audited by the New Jersey Division of Gaming Enforcement, which is an achievement by itself–not all iGaming platforms can say the same. In fact, Resorts Casino Hotel attempted to partner with pokerstars.com in 2013 to obtain the required license to operate an online platform, but the application was rejected. As a result, Resorts Casino launched its own website and successfully received a license to operate within the state of NJ.

Because casinos must meet strict standards regarding fair play, security, and responsible gambling to get a license in NJ, we rate Resorts Online Casino highly in the category of trustworthiness. 

When Was Resorts Online Casino Established?

Resorts Casino launched its website, resortscasino.com, in 2014, making it one of the longest-established iGaming platforms based in the US. The land-based Resorts Casino Hotel in Atlantic City was established in 1978. It was the first casino to open its doors to players in New Jersey. 

Does Resorts Online Casino Have a Good Reputation?

Both critics and US gamblers generally praise Resorts Online Casino for its vast selection of games and commitment to player security. Some people say that the website appears a little outdated, and we agree, but we don’t have any complaints regarding the quality of its games. Since it was the first casino to open for business in NJ, Resorts Online Casino is well-known and generally enjoys a good reputation. 

Even though Resorts Casino is a household name in New Jersey, the website isn’t quite as popular as NJ-based rivals with a similar number of games. 888 Casino and websites licensed by Golden Nugget Atlantic City receive more traffic than Resorts Online Casino based on Alexa data.

In terms of total traffic, Resorts Online Casino is way ahead of competitors including Harrah’s Casino and Sugar House Casino. iGaming giants such as 888 and Betfair have an international presence, which explains one reason why they receive more traffic than NJ-based Resorts Casino Online. Still, Resorts Online Casino is trailing behind many of its NJ-based rivals despite its long history.

Resorts Online Casino has paid out over $200 million to its players over the past five years. 

Is Resorts Online Casino a Listed Company?

Resorts Online Casino is a limited liability company, meaning that you won’t find it on any stock exchanges. Sometimes, being a listed company helps to boost a casino’s trustworthiness because players can monitor the company’s performance and decide whether they feel secure playing with real money. However, we strongly suspect that given Resorts Casino’s long history, Resorts Online Casino will be a major player in the iGaming industry. You can feel confident that you’re not putting your hard-earned cash at risk when playing at resortscasino.com. 

Which Other Brands Are Associated with Resorts Casino?

Resorts Online Casino is the digital arm of Resorts Casino Hotel, which also operates an online casino called mohegansuncasino.com. The websites launched around the same time. Thanks to its license in New Jersey and land-based casino, you can deposit and withdraw funds from your online account at the Resorts Casino Hotel right in Atlantic City. 

Resorts Casino’s Responsible Gaming Policies

Any online casino that operates on US soil with a gaming license from the NJ Division of Gaming Enforcement must adhere to strict regulations regarding responsible gambling. As such, Resorts Online Casino NJ allows players to set deposit and loss limits and self-exclusion periods. The casino won’t accept players who have imposed a self-exclusion period on another iGaming platform.

We do feel that Resorts Casino could do more to promote responsible gambling—for example, competitors such as Betfair have a standalone website to offer support to those who think they have a problem—but Resorts Casino Online still scores well with us for its current responsible gambling initiatives. 

How to Create an Account at Resorts Online Casino

Creating an account at Resorts Online Casino is quick and simple. Essentially, the sign-up process follows the same format as most other iGaming platforms regulated and audited by the NJ Division of Gaming Enforcement. You should be able to start playing games within ten minutes of clicking the ‘Join Now’ button at the top-right hand of the screen. You can add funds to your account and start playing with real money instantly depending on the deposit method that you choose.

Follow these steps to get started:

  1. Hit the ‘Join Now’ button on the homepage
  2. Provide your personal details, such as name, address, and phone number
  3. Enter your email address and create a unique password that nobody can guess
  4. Choose a username and provide security questions and answers
  5. Hit ‘Complete’

Signing up is as straightforward as that. 

Information You’ll Need to Sign Up

If you want to create your Resorts Online Casino account as quickly as possible, we recommend having the following details ready:

  • Full name (as it appears on your ID)
  • Date of birth
  • Home address
  • Username (you can make this up)
  • Gender
  • Social Security Number
  • Mobile phone number

Don’t worry about giving your Social Security Number to Resorts Casino–this requirement is simply a formality so that the company can verify your personal information. The company will never share your sensitive information with any third parties. 

What Documents Do I Need to Withdraw Earnings?

Provided Resorts Online Casino NJ can verify your identity using the personal information and Social Security Number that you provide, the company is unlikely to ask you to send any additional documents to claim your earnings.

Remember that only players within the borders of NJ can legally gamble with real money online at Resorts Casino. If for any reason the company can’t verify your identity, the platform may prompt you for documents such as utility bills, tax returns, payslips, and a photographic ID. 

Registration Flow at Resorts Online Casino

Creating a Resorts Online Casino account is stress-free and efficient. You don’t need to be in New Jersey to register, but you do need to be within state borders to play real-money games. Outside of NJ, you may be able to test some of its games for free.

If you face any difficulty while signing up, you can get help from a team member via live chat, phone, or email 24 hours per day. Resorts Online Casino’s customer support offering is second-to-none.

All in all, you should be able to set up an account in under ten minutes and start playing games with real money within 15 or 20 minutes. 

How They Verify My Documents?

Usually, Resorts Casino will confirm your personal details using your Social Security Number. The company reserves the right to conduct credit checks if necessary, and it doesn’t legally have to inform you that your account is under investigation (this policy applies for most NJ-based online casinos).

In some cases, you may be asked to provide further information before you can play or withdraw your earnings, such as:

  • A copy of your passport
  • A utility bill confirming your address
  • A photographic ID

It’s essential to remember that you can’t play real-money games unless you’re inside the state of New Jersey. You’ll need to activate your device’s location settings so that the company can verify your location. We advise against using a VPN to bypass this check–if you do, you run the risk of forfeiting your earnings. 

How Quickly Can I Deposit Funds into My Account?

Unless you choose check or wire transfer as your preferred deposit method, you can usually add funds to your account instantly. Remember that if you decide to use PayPal, you must link your PayPal account to your bank account. Because Resorts Online Casino is the digital offering of land-based Resorts Casino Hotel, you have the option to top up your account at the Resorts Casino cashier’s cage. Usually, PayPal, e-wallets, and online bank transfers are the simplest deposit methods. 

Deposit & Withdrawals at Resorts Online Casino

Compared to its competitors, Resorts Online Casino doesn’t have many deposit and withdrawal options. However, you can add funds to your account using PayPal, which is a payment method many other online casinos lack. The best thing about deposits and withdrawals at Resorts Online Casino is that processing times are exactly as advertised–the same can’t be said for many offshore iGaming platforms. Keep reading to learn about banking with Resorts Casino.


Resorts Online Casino Deposit Methods

You’ll need to deposit at least $10 into your account before you can start playing real-money games at Resorts Online Casino. Here are your options along with the maximum allowed deposits and processing times:

Deposit method

Minimum Deposit

Maximum Deposit

Processing time

ACH/eCheck Provider

$10

Pre-determined

Instant

PayPal

$10

No deposit limits

Instant if using PayPal balance

Resorts Card

$10

Up to card balance

5-7 business days for first transfer

Online Bank Transfer

$10

Up to $1,500/day, up to $3,500/week

Instant

PayNearMe

$10

Up to $499/day, up to $10,000/month

Instant

Neteller

$10

Up to $10,000

Instant

MasterCard

$10

Up to $1,000/transaction and up to $3,000 day

Instant

Visa

$10

Up to $1,000/transaction and up to $3,000/ day

Instant

Resorts Casino Hotel Cage

$10

Does not clarify

Instant


Withdrawal Options at Resorts Online Casino

Resorts Online Casino doesn’t offer as many withdrawal options as competitors such as Royal Casino, Betfair, and 888. However, the fact that you can use PayPal to withdraw your earnings is a significant bonus. Here’s everything that you need to know about withdrawing your earnings from Resorts Online Casino.

Withdrawal Method

Minimum Withdrawal

Maximum Withdrawal

Processing Time

ACH/eCheck Provider

N/A

Pre-determined

Up to 3-5 business days

PayPal

$100

$100 minimum withdraw (does not clarify maximum)

Up to 3-5 business days

Resorts Card

N/A

Up to card balance

5-7 business days for first transfer

Neteller

N/A

Does not clarify

Up to 3-5 business days

Resorts Casino Hotel Cage

N/A

Does not clarify

Up to 3-5 business days

Do I Need to Prove My Source of Wealth to Withdraw?

You won’t usually be asked to prove your source of wealth to deposit or withdraw at Resorts Online Casino unless the company suspects criminal activity. The company reserves the right to conduct credit checks without notifying you. Resorts Casino can request information such as:

  • Employment status
  • Payslip
  • Income
  • Bank statement

Resorts Online Casino will never contact your employer to ask about your financial status.

Bonuses and Campaigns at Resorts Online Casino

NJ-based casinos entice new players and retain existing members with bonuses and campaigns, and Resorts Online Casino is no exception. Currently, you can start playing with real money without depositing any cash into your account thanks to the casino’s welcome bonus. Alternatively, you can have your first deposit matched up to the value of $1,000. Learn more about the bonuses and campaigns and Resorts Online Casino below.

Introducing the Bonuses

Currently, if you have a valid Resorts Online Casino bonus code, you can receive $20 for free as a welcome bonus. Alternatively, the casino will match your first deposit so that you can bet with twice the amount that you initially place into your cashier account—however, there is a 20x wagering requirement before you can withdraw your earnings. For example, if you deposit $1,000 into your account, the casino will gift you an additional $1,000, bringing your total funds to $2,000. However, you won’t be able to withdraw your earnings until you’ve wagered at least $20,000. This policy may sound unfair, but it’s typical of NJ-based casinos.

We recommend meeting the wagering requirements by playing online slots. Read our guide on slot tips if you want to maximize your chances of winning the jackpot. 

Campaigns

Resorts Online Casino has an impressive loyalty program, enabling players to unlock rewards ranging from free bets to a free stay at Resorts Casino Hotel. However, we must say that compared to its rivals, Resorts Casino’s loyalty program is average. If you want to sign up with a casino that boasts what we believe to be the best loyalty program in the state, you might want to check out our Sugar House review.

In addition to its loyalty program, Resorts Casino gives its users a range of special offers, such as:

  • Daily jackpot slots
  • Free spins
  • Cashback rewards

Once you start playing games at Resorts Casino frequently, it won’t take long for you to receive lots of special offers and new campaigns.

Your Questions on Resorts Casino’s Bonuses, Answered

Q: What does the wagering requirement mean?

A: Essentially, you need to bet 20 times more than your original deposit to withdraw any earnings from the casino’s welcome bonus. So, if you receive a deposit match of $500, you’ll need to wager at least 10,000 dollars before you can collect your earnings.

Q: Is a deposit match of $1,000 good?

A: $1,000 is somewhere in the middle compared to the casino’s competitors. Some casinos only offer a deposit match of up to $200 while others will match deposits of up to $2,500.

Q: Will I still receive bonus offers when I’m an active user?

A: Yes–Resorts Casino is a business, meaning it wants its users to remain engaged. You can decide whether you want to find out about the casino’s latest bonuses and campaigns via SMS or email.

Resorts Online Casino Game Variety

With a library of over 550 games, Resorts Online Casino has secured a position near the top of the leaderboard regarding variety. Very few NJ-based online casinos have as vast selection of casino games. Most of the games that you’ll find at Resorts Casino are slots–there are over 500 of them. The website also currently has six exclusive games from the highly esteemed developer NetEnt.

Which Games Can I Play at This Casino?

Thanks to Resorts Casino’s partnerships with giant software suppliers such as NetEnt, NYX, and IGT, you won’t struggle to find a game that’ll have you enthralled—and there are at least six games that you won’t find anywhere else. Resorts Online Casino breaks its games down into the following categories:

  • Slots
  • Poker
  • Roulette
  • Blackjack
  • Live Casino
  • Sportsbook
  • eSports
  • Table Games

Want to increase your chances of winning? Read our in-depth guides on blackjack tips and roulette tips. Nothing beats the thrill of a win, which is why we’ve produced guides to some of the most popular casino games on the web. Of course, you should only gamble for fun with money that you can afford to lose. 

What Game Provider Do they Have For Their Games?

The software developer that powers the Resorts Casino website is NYX, a highly esteemed name in the iGaming industry. Resorts Casino develops many of its games in-house. To make sure that it can rival its competitors regarding variety, it also sources casino games and slots from the following suppliers:

  • IGT
  • Williams Interactive
  • NetEnt
  • NYX Gaming
  • WMS
  • NextGen Gaming

All these suppliers are regulated by the NJ Division of Gaming Enforcement, meaning that US gamblers can rest assured the games are powered by random number generator software (RNG), which makes cheating and game-rigging impossible. 

Usability Review for Resorts Online Casino

Resorts Online Casino may be one of the safest online gambling sites in the USA, but the design of its website is a little outdated. Some of the images on the main navigation pages are poor quality. However, it’s easy to find your preferred game thanks to the company’s intuitive search features. As far as gameplay, Resorts Casino is on par with most of its competitors.

Compatible Devices

You can play casino games at Resorts online Casino using just about any device. On its website, the casino lists its compatible devices as:

  • PCs
  • Macs
  • Tablets
  • Smartphones

A downloadable app is available for iOS and Android devices. Should you choose to, you can also download its casino software to your computer, though we wouldn’t recommend it–there’s no reason to sacrifice your hard drive’s storage space when you can enjoy the same gaming experience straight from your browser. 

What Our Experts Think of the Resorts Casino Website

Unfortunately, we can’t give Resorts Online Casino top marks for the design of its website. The layout looks outdated, and some of the fonts are too small, making navigation a little challenging—but its menus are intuitive. You can switch between casino games, esports betting, and its sportsbook platform using the top navigation menu.

If Resorts Casino would update the style of its website, we could give it 10/10 for usability. While the site looks as it currently does, we can’t award the casino any more than 4 out of 5 stars in usability.

Customer Support at Resorts Online Casino

In the previous section, we suggested that Resorts Casino’s website had room for improvement. Fortunately, that’s not true when it comes to the company’s customer service offerings. You can contact a real human 24 hours per day via phone, live chat, and email, and most users report that responses are both quick and useful. You can also find comprehensive FAQ pages on the website that provide answers to most player questions, meaning that you might not even need to get in touch with the customer support team to resolve your query.

How Do I Contact Them?

Because Resorts Online Casino is the digital branch of the land-based Resorts Casino Hotel in NJ, you can speak face-to-face with a real human if you have any issues. You can also contact the casino via:

All the above contact options remain open 24 hours per day, which is very impressive in our opinion. Many of the casino’s competitors offer similar support services, but there are also plenty of NJ-based casinos that only offer live chat support during extended business hours.

What Makes Resorts Online Casino Unique?

In some ways, Resorts Online Casino is almost identical to other iGaming platforms. You’ll find many of the same games, and the navigation menus are similar (even if the design of the website is completely different). Below, we look at what makes Resorts Online Casino stand out from its competitors. 

Distinctive Features of Resorts Online Casino

Resorts Online Casino has at least six exclusive games from NetEnt that you won’t find at any other online gaming platform. It also runs daily jackpot games worth up to $3 million. We like that you can find the company’s registered address and license details in the footer of the website, a feature that many NJ-based casinos lack.

The website doesn’t look as ‘cool’ as competitors such as 888 and Royal Panda, but it’s still worth trying it out to see if it’s the right platform for you. 

Is Resortscasino.com Good for US Players?

Resorts Online Casino is a safe bet for US players because the website is regulated and licensed on US soil. Provided that you only play with real money in the state of New Jersey, you can play games knowing for sure that you’re not breaking any laws or taking risks with the security of your funds.

Resorts Online Casino – Our Verdict

Overall, we think that Resorts Online Casino is one of the best NJ-based iGaming platforms, but it’s trailing behind giant competitors such as 888 Casino and the websites licensed by Golden Nugget Casino. Find out exactly what we like and dislike about Resorts Online Casino and discover our final rating.

5 Things You’ll Love about Resorts Online Casino

  • Generous welcome bonus

Resorts Online Casino will match your initial deposit up to the value of $1,000. That should be more than enough to get you started.

  • Game variety

With over 550 games to choose from, you won’t struggle to find a casino game that’s right for you.

  • Exclusive games

Currently, Resorts Online Casino has at least six exclusive games on its website, and we expect that figure to rise in the future.

  • Customer support

You can get in touch with the casino 24 hours per day by email, phone, or live chat.

  • PayPal

Not all casinos accept PayPal deposits. For some people, that option doesn’t matter, but many US gamblers like the security that PayPal offers. Additionally, Resorts Casino doesn’t charge players any fees for using PayPal.

How They Could Improve

  • Website design

We feel that the layout and design of the Resorts Casino website needs an update, but at least it’s easy to navigate.

  • Wagering requirements

The welcome bonus may be enticing, but you’ll have to place a lot of bets before you can withdraw any earnings.

  • Number of banking options

We love that Resorts Casino accepts PayPal deposits, but the website doesn’t have as many deposit and withdrawal options as its rivals. 

Our Expert Rating

Overall, we think that Resorts Online Casino deserves our coveted 5-star rating. It’s one of the most trustworthy casinos in New Jersey and a place where US players can gamble with real money without fear of reprisal. The layout of the website could be improved, but it’s the gaming experience that really matters. As with all reputable online casinos in NJ, Resorts Casino guarantees that it will keep your money safe and never rig games. With over 550 casino games to play, you’ll never get tired of gambling at Resorts Online Casino.

About the Expert

Isabella Johnson Isabella leads our investigations into Casino safety and gambling research. Her work has been featured on the BBC, CNet, Wired and The Financial Times.

You’ve read our expert review - read on for reviews from real users.

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